DO NOT TRUST THIS DEALERSHIP--DECEPTIVE SALES & ZERO ACCOUNTABILITY…read more I would give zero stars if I could. My mother is a 68 year old retired RN who purchased a van from Haus Auto Group with the intention of traveling across the country, visiting national parks. Instead, she has spent months dealing with a nightmare--costly repairs, misleading information, and complete disregard from the dealership. The van was misrepresented from the start. It was advertised as a Flex Fuel Chevy Express, which she paid a premium through the dealership's vendor to have delivered to her in Texas. Upon delivery, she discovered it was actually a VIA Motors VTRUX hybrid--a vehicle that very few mechanics can service due to software restrictions that a quick Google search will confirm was a complete failure for GM. The hybrid battery failed 3 days after she accepted delivery of this vehicle, and despite taking it to multiple shops, no one has been able to fix it. Additionally, the van has significant rust issues that were not disclosed at the time of sale. They haven't even honored their own guarantee and reimbursed her for what she spent in repairs the first month she owned it. My mother repeatedly reached out to Chris Haus, asking for assistance or a buyback, as she unknowingly purchased a vehicle that is essentially undrivable, and the vehicle delivered is not the vehicle she purchased. Communication has been slow, dismissive, and filled with empty promises. Every time she pushed for a resolution, she's been met with excuses or silence. Meanwhile, she's still making payments on a van that she cannot use. This dealership sold her a branded title vehicle without proper disclosure, failed to ensure it was in working condition, and has done nothing to make this right. She spent her life savings on what was supposed to be her dream vehicle, only to be stuck with an expensive, useless burden. If you value honesty, integrity, and accountability, DO NOT BUY FROM HAUS AUTO GROUP. I strongly urge anyone considering a purchase here to take their business elsewhere.

Do not buy from this guy. Typical salesman. He ruined my life selling me a piece of junk that…read moredoesn't run from 3 days of receiving it. He wants me to kick it on down the line to CarMax lying to them to get an appraisal and throwing $4000 on top of that not caring about the moral issue that the Van dies after 30-45 min. and proven by 5+ mechanics it won't run. They had a 90 day warranty and I haven't received a penny for what I have paid.

We puchased a used 2001 silveraldo from this man .BEWARE he…read moresaid his body man cut and welded all the rust areas on the truck.we didnt even have the truck for 3 months and it was started rusting we gave him our truck and 6500. For a rusted out piece of junk.when i called him he never answered my calls. This is one smooth talking man. Please beware of him he gets rusted autos. Puttys them up and sells them to honest hardworking people.

Great place. Wes is outstanding and very honest. He works to get you the car you want. His car lot…read moreis very low pressure, he will not let you buy anything that does not fit you. I recommend this car lot to anyone who is looking for a beautiful car.

I'm actually from California but I was searching for a Gen1 Ford Raptor in a specific color with…read morespecific options and configuration. After searching for a couple of months, I found a Raptor exactly the way I wanted at Fairway Ford. I was skeptical on contacting them since it was on the opposite side of the country. I looked them up on dealer rater and they seemed to have a solid reputation so I reached out to Jaison. He immediately responded to my email and I informed him I wanted to have the truck inspected, Jaison welcomed me to have it inspected. After the inspection was completed it got a good bill of health but I was informed there were some small scratches (normal wear and tear for the age of the truck) I brought the findings of the inspection to Jaison's attention and made him an offer. I expected them to tell me to go pound sand with my ridiculous offer considering the truck was actually really clean, but on the contrary Jaison respectfully declined and made a counter offer that was actually pretty sweet! I couldn't believe it! I gave them my credit card and put a deposit on the truck and we had a deal. The week leading up to my flight out to Ohio, I was kinda stressed because who knows what kinda bait and switch or games could be played once I was in Ohio and at their mercy. Nope! Not here! I flew in and met Jaison early Saturday morning and he had the truck freshly washed and gleaming right in front with a full tank of gas. He let me take a look at it and put our luggage in the bed. After I had picked my jaw up off the ground, he led me into their newly remodeled store with Chris who got my paperwork done in less than 10 min! Signed a couple papers, got my deposit back, and next thing you know I was shaking they're hand and had a pair of keys to my new to me Raptor! Fast forward to a week later and the truck didn't skip a beat and ran flawlessly across the country. After getting home, I was going through the truck and couldn't find the door code or the fuel filler funnel from the tool kit and another small issue. I reached out to Jaison thinking I was going to get ignored since the deal was over and I was already on the other side of the country. Wrong again! These guys are so stand up and honest, they told me to go to the closest local dealer and get the things I needed taken care of, and send them the bill. I went to the local dealer and sent them a copy of the bill. Sure thing in a few days I got a check in the mail!!! Honestly can't recommend these guys enough! From start to finish these guys are straightforward, honest, and fair! If I ever want to get a new Ford truck, these guys are getting my business for sure! I honestly don't mind going across the country to do business with them, because I know I'll get exactly what I want and for the best price with impeccable service!

They sold me a truck they had listed for 18k that was worse than cars I've payed 1,800 for. I am a…read morefool, I hoped for the great experience I had seen others have had.

I needed a jump and a new battery. Within 30 minutes, someone was at the house and an hour later I…read morehad a new battery along with a complimentary oil top up. Great service and very friendly people. The owner is hands on and clearly focused on customer service. I had a great experience and will return to patronize this local Canfield business again and again.

Called your shop......asked if you worked on older vehicles (1963 Impala), lady said no. Your…read morecommercial on TV shows old cars in it.....why?

Helped my sister buy her first vehicle here. We saw a Certified Pre-Owned Jetta on the website that…read morewas listed for a very fair price. I called in and spoke to the Sales Consultant Bob Bezzaro. Affectionately referred to as "Uncle Robby" by his close friends as he told us. Anyway, from the first interaction he was more than helpful with every question we had, especially about the certification warranty and financing for a first time buyer like my sister. We scheduled an appointment, went to test drive the vehicle, and were soon on our way down the road. Awesome experience and my sister loves her new Jetta! Definitely ask for Bob when you stop in. You could tell he makes it his mission to spread joy in all aspects of the car buying process. Thanks Bob and thank you Preston VW!

tried to say they couldn't sell me my lug nut key. then said they would change the four locking…read morelugs for $90. that is the dealership making $1800 per hour. called Akron VW they said come in and get the key for $25. this should be illegal!!

I've been here three times now. Josh is extremely respectful and takes care of the customer…read moretremendously! The one time, it was something simple so they didn't even charge us. Another, he knew I needed it done quicker than he was able to do so he hooked me up with another place (taking business away from himself) that could take care of me right away. The time that we got the repairs there, they took care of it quickly and affordably! I recommend them to anyone in the area!!!

From the owner: Since 1972, Canfield Automotive Repair Service has been fixing and maintaining vehicles in the…read moreYoungstown area, while treating their customers with respect, honesty, and integrity. It is our goal to provide excellent customer service and quality repairs at a fair and honest price. Your satisfaction is our top priority. We provide regular automotive maintenance services such as oil changes, brake repair and replacement, tire rotations, air filter cleaning or replacement, and more. At C.A.R.S., we also provide repair services such as engine repair, electrical repairs, cooling systems repair, battery replacement, A/C repair and recharging, and more.