My first purchase from BoConcept. Every time I went to my local SF location, I was unfortunately treated like a lesser person who wouldn't purchase anything. I know it's all from the same company at the end of the day but Yasmin from the Santana Row location treated me exceptionally well from the beginning. She was attentive to my needs and followed up accordingly. The warehouse guys down in South SF also get a shout out as their level of customer service was unparalleled compared to other warehouse picks ups I've done. All in all very satisfied and my wife and I love our new coffee table. read more

BoConcept - Interior Design Near Me - San Jose, California

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Michele was an awesome help with our recent purchases of various items and such a pleasure to work with! Worked with Matte in the past and she was also very helpful on designing the right solutions for us. Our experiences with this store have been great so far. read more

We purchased almost every piece of our furniture from BoConcept when we moved in to our new home, and Paul Chiu helped us with amazing design service throughout the process. He spent a lot of time customizing 3 Copenhagen shelves to fit our special needs, advised us on colors and materials for our sofas, and made sure we got the style we wanted. Overall very happy, just purchased a few more outdoor pieces from Paul. read more

The staff was very friendly and very helpful! My 2 favorite are Michele and Kai, the store manager. If you need to buy high quality modern/ hip furniture, don't look any further! Helen read more

We recently moved from NYC to the bay area and it was a pleasure working with Paul Chiu in designing our new house. Paul is a very talented designer. We met Paul through BoConcept's instore consultation and he immediately understood what I was looking for and put together a proposal after paying a visit to our house. Throughout the entire process, Paul has always been extremely accommodative and responsive to our requests and followed closely on our shipment and promptly updated us on the progress. I was very impressed when the final product arrived as it was exactly what I had envisioned! I'm so happy with my decisions on using BoConcept furniture for our dining room, living room, family room, breakfast nook, and playroom. We got so many compliments whenever our families and friends visited. BoConcept's furniture is definitely worth the investment and I highly recommend Paul for any design consultations. read more

Nice designs. Expensive. You may get a good deal every now and you then on sale or floor models.

Great moving service from Alex and Gerardo. Very detail and taking care of the furniture carefully.

Update: This branch finally got a new manager and notably one that understands how customers of a premium store like this should get treated, especially after the employees made so many mistakes and caused us so much frustration. The new manager called us in a timely manner to give us updates on our extremely delinquent order, unlike the previous employees that said they would call us for updates and never called. This manager was very apologetic to the matters that we were subjected to. Basically we ordered three items in February and two of those three items were damaged, so they ordered more for us. We waited a long time for the order to arrive, and they arrived in SF, so they asked us to pick up the stools in SF (WTF?). I had to beg them to bring them to the SJ location, and when they arrived one of the two stools was not damaged, so we re-ordered more and were forced to wait longer for our last item to arrive. Throughout this process the employees refused to refund us or do anything else to apologize after causing us all this headache and annoyance. and finally after 2 months of waiting we got our last item (slightly damaged, but I'm not going to wait another 2 months for a stool). Upon arriving at the store to pick up the last stool that we had ordered, we were greeted by the new manager, Jonas. Jonas proceeded to apologize for the inconvenience and bad service that we had received. He made sure that I was satisfied with the terms of sale and he even had prepared several gifts for us in addition to apologize - wow. I've never had such bad service, but at the same time, I've never had such a nice apologetic gesture given, and for that I am hopeful for the future of this branch since they appear to have a capable manager to watch over the store and ensure that their customers are treated well. read more

Great to see BoConcept at Santana Row and conveniently located right next to Crate and Barrel too. I was not very familiar with the brand or their designs until we simply walked in one day and what I found was a very nice store with very helpful salespeople. I was greeted by Precious Mizell, a salesperson that was extremely friendly, offered the whole family water and walked us through their designs. I have since worked with Precious on multiple orders including sleeper ottomans (yes they exist) and convertible sleeper couches, as well as a number of stools for our game room. Almost everything in the store is highly "functional" and offers clean ergonomic designs. We have previously purchased furniture from Design Within Reach and while the BoConcepts designs may not be as timeless or recognizable they seem to flow together very well. They are certainly priced better in most cases, and the ability to customize fabrics has made it easier to build the look that we were going for. They stock a surprising amount of the accessories, pillows, frames, vases etc. but for big pieces they all need to be ordered/delivered. Great experience so far, a very well arranged store with helpful and knowledgeable design oriented salespeople like Precious. Will definitely keep going back! read more

I was trying to get some chairs from BoConcept. Ocean was very helpful and professional! I will definitely come back if I need more things!

Kai, the store manager is brilliant! He was so patient with me, is very thoughtful with his recommendations and just went above and beyond with his help! I love my couch which I bought in a store sample sale and I'm getting so many compliments on my sofa. Also, I have to give six stars for the delivery team - so professional and nice. I loved the whole experience. Thanks so much, guys! read more

We purchased milano dinning table at Boconcept. It took two months for the table to arrive. However when it arrived, the paint on some places of the table frame was off. Jesus and Gerado installed the table and wrote the claim sheet. Two weeks later, they brought us back a new frame without us doing anything extra, i.e. contact the store and the sales people. They happily installed the new frame and without even taking the tips. Great service! read more

We have very good experience with Polin. She gave us lots of good suggestions. We eventually bought all our furniture from Polin for our new house and we are super happy with the decision. Polin is great at interior design and she is very responsive to our requests. We highly recommend Polin if you are looking for furnitures. read more

I bought a new town house and need an interior designer to help me draw a layout for a combo room that has a dining table with chairs and a fabric sofa or sectional sofa. Also, the room needs to be spacious and bright. Michele Faber came in to help me find the table and sofas with the right color that will work with my white wall and dark cherry hardwood floor and the size of the combo room. She was so patient and spent hours and days to show and explain how to make the set up, material, color, fabric, and the sizes of a table, chairs, and sectional sofa work and fit in a combo room. I haven't been able to buy any items due to financial situation at this time and am still waiting for a better buy. However, Michele Faber is always smiling and available to help me either in person, phone, or email for any questions. I really appreciate hers for finding the right ones and learning what I need for my combo room. I also got a friendly welcome from all other staffs whenever I came back to the store to check back the items. The quality, design, and fabric are the best. The customer service is excellent and professional. I will definitely buy the products at BoConcept San Jose when I am ready with the budget. Thank you so much for your time and help and sharing your knowledge, Michele Faber. I owe you a big favor! read more

Great. We were looking for a dining table and found a great selection in this store. Yes, prices are pretty high but you get what you paid for. It's super high quality furniture and it looks amazing. The only one thing is so annoying is that you have to wait up to3 months to get your furniture delivered. Store has a great selection of furniture to choose from so you can "feel" it's tone. 5 stars. read more

My family and I had an exceptional experience here! Mette & team were thorough, insightful, patient and caring throughout our entire process to furnish our home. They were quick to reply our follow up inquiries and to keep us looped in on the status and logistics of the order. We really appreciate this partnership and are so excited to have beautiful BoConcept masterpieces :) read more

Absolutely amazing this store! The staff is welcoming and extremely knowledgeable! Every time I walk into this place my questions are answered by someone who is kind and smiling. I never feel pressure to buy anything! read more

We had Kai as our interior designer and it is really nice and smooth to work with him. We bought all furnitures from Boconcept for our living room and study room. The design is so great and the quality is superb! read more

I had an amazing experience at BoConcept while looking for furniture for my children's studio. Their Xtra Ottoman Footstool with sleeping functions cube works great as a long seating device for kids! I bought three as they turn into individual twin beds, or 1 Queen size bed and 1 Twin perfect for sleep overs! The customer service at BoConcept is excellent! They practice the full-cycle of the Golden Standard service from when you enter the shop to a beautiful email received once your product has been delivered to your home. Thank you Rikke Hein Truelsen for all your help! You have made furniture shopping for me stress free. read more

Michelle Faber helped us design and customize a Corner Carlton White sectional for our family. She walked us through multiple options, configurations including leather choices. We just received our sofa and looks great in our family room. I am looking forward to enjoying the sofa for years to come ! read more

We purchased Osaka couches and could not be happier. Rikke helped us throughout the whole process from showing all the choices and choosing the right fabric to making sure the delivery was on time. Everything happened as Rikke described with no surprises. read more

Stylish but on the pricey side. Super helpful staff, especially the tall handsome Danish guy and pretty brunette. No wonder Denmark is the happiest place on earth :) read more

I needed to get my coffee table replaced due to a damage in the move. I've always been a fan of BoConcept and went to the San Jose store. Yasmin ended up helping me look at a few different options and she had some great suggestions. Went with her recommendation and am super happy with the results. read more

I am so happy there is a new location in San Jose. I visited their store in Potrero Hill a few months ago and I was thoroughly impressed. Their selection is amazing. I have no idea why people go to IKEA when there are furniture stores like BoConcept around. The danish furniture will last years and years since they are made with such high quality. Thanks for providing this great service. read more

Fantastic offering of modern designs, fabrics and options. Jonas is a professional designer and intuitively pinpoints what you might like or work for your space. Highly recommend BoConcepts for those who have a flare for the modern edge. read more

Amazing customer service. The sales team there is amicable, helpful, and truly professional. Specifically, Tony Pham helped me with my sofa purchase. He never pushes to make a sale and really cared about getting the right product for my needs. I gave him dimensions for my living room, the floor and wall colors, and the kind of lighting I have in the room. Tony was helpful in giving guidance and narrowing my search for the perfect couch. The design of the products and the care of customer service they put into the purchase experience is incredible. read more

I bought a nice abstract painting from here. The sales person was very nice and helpful. He even allowed me to have 3 days to return the item if it didn't fit over my couch. When i got the painting home, it looked so beautiful. It completely finished the look. I've referred a lot of friends to them. read more

We bought two counter stools from BoConcept. Ocean (yes that's his name!) helped us find the perfect stools after a long search at other furniture stores. They did take about 2 months to arrive so BoConcept might not be the best if you need something immediately. We're very pleased with their quality overall. read more

Sales people were super nice and helpful. I bought a beautiful sectional sofa that's very comfortable! Excellent customer service. I will definitely come back to make more purchases. read more

I have been to both stores in SF and San Jose and both of the store was really awesome, the staff was really helpful and the design just fit the style of my apartment. read more

This is my second time working with BoConcept. It was a great experience!! Mette came out to my house and designed my bedroom. I also needed help completing another bedroom and she choose a love seat that made all the difference in the room. She also helped by researching other elements to complete the design. A color computer design was provided. She is a true professional and really knows her product. She has a delightful personality and is very creative. My furniture arrived when it was promised. It was installed in a professional way. I felt the price point was good. I would definitely recommend BoConcept to my friends. read more

My wife and I just moved to a new townhouse and we really like to make it elegant and beautiful inside. We've been searching around in south bay area for a long time before we came to BoConcept. It has everything we need and we don't want to goto other stores anymore. Mette and Jonas are very talented designers! We booked an in-store consultation with Mette. She's very helpful and enlighten our minds by many perfect ideas! After the consultation my wife and I felt really relaxed. All we need to do after is to follow Mette's advice to decorate our home step by step! I would highly recommend BoConcept to anyone who likes Scandinavian or Metropolitan style in their house :) read more

My fiance and I were on the hunt for a new futon/couch yesterday and ended up stopping by this place before we headed into Crate and Barrel. We immediately found a couch that we loved at an excellent price. We shopped around a bit more at some other stores, but decided to go with BoConcept in the end. The staff was extremely accommodating and friendly. Thanks BoConcept for the excellent experience and couch! read more

They were GREAT!! Moving from a 4 bedroom house to a studio was - to say the least - an adjustment & I think I went to every furniture store in the south bay. Without question, they were the most interested in my situation & the least pressing for a sale. Would recommend them to anyone at anytime!!!!! read more

I recently did a big home remodel at my residence in south San Jose. It was a long process, but the remodel turned out amazing so I wanted to match that experience with who I felt had the most credibility in the business. I chose BoConcept and worked with Paul Chiu as my lead designed and contact. What a truly amazing experience and I am so glad I chose this path. Paul was simply second to none when it came to professionalism, courtesy, expertise, follow up, and overall management of what was my first experience outfitting a home with quality furniture. I never had to lift a finger, and Paul was the brains behind it all. Paul always made sure I was happy and that things were on track. Most importantly, I had ideas but was lost and Paul turned that into a vision and then into real life. Whenever I walk into my home, I instantly feel so good and he nailed it with the atmosphere behind it. I am super happy and am in the process of adding photos and ordering more furniture for my backyard. Paul once again provided a great vision there too. Paul will meet you over video or in person covid safe. He will even put your home design (to a T) into a Powerpoint presentation for you to allow you to experience your ideas and vision before you decide to move forward. Paul truly hit all angles of customer satisfaction. A+++ and highly recommend Paul Chiu and the BoConcept team for your interior furniture, design, and outfitting. Photos to come here on yelp soon. read more

I worked with Ocean Cheung at Bo Concepts. The service was excellent. Ocean provided technical information and answered all questions but didn't put on heavy sell pressure. Wonderful service after the purchase. I'd recommend Bo for the quality of their work and Ocean for his exceptional professionalism. read more

We were shopping for a sofa set for over a year and visited BoConcept (and other furniture stores) at least half a dozen times before finally purchasing it from them. Kai was always welcoming, informative, and extremely patient with us. They convinced us that we did not need a larger set after they took our room measurements and showed us how it will look on their computer. We are extremely happy with their service and product. Our BoConcept sofa is our favorite spot in our house. We only wish we did not have to wait so long for it to arrive. read more

My husband and I visited BoConcept to purchase a sleeper sofa for a second home. We had never been to the store or seen any of their products. The store is beautiful and their line of furniture and home furnishings is excellent. The quality and well thought design shows in every piece. We were assisted by Rikke, whose service was exceptional. She is personable, professional and extremely knowledgeable. She was patient, helpful and had great advice as we spent a couple of hours selecting pieces, fabrics, etc. She helped us design our space, followed up with us to coordinate orders and delivery dates, and everything arrived on time and looks beautiful. Many thanks to Rikke and so glad to have stumbled upon this store! read more

We love our modular sofa that Paul helped us choose! Paul was exceptional at providing service to us. He meticulously followed through the whole process starting from his home visit until after the delivery. Paul patiently listened to our requirements. Although we wanted many things for our home, he helped us prioritize and come up with a practical plan. Nowhere along the process did he push us into an expensive solution. In fact, he always gave us a functional answer. He gave us updates regularly during the order process. He also helped us with our color choices. He was spot on at understanding that easy maintenance and durability are as important as the aesthetics. He also helped us chalk out a plan for our future procurements. We love our sofa that we got with his help two months ago, and everybody that comes to our home has been appreciating the comfort, color scheme, and shape of the sofa! We are so glad that we listened to Paul and are soon planning to get more items from our to-do list, again with Paul's assistance if possible! :) read more

We came into this store while we were in the search of a dining table. Design of the dining table exactly matched with the ideal dining table we have been thinking. Mette was helping us with this purchase and we continued to work with her for designing our living area. She is amazing! This store became our most visited place in bay area and it has always been a great experience to work with Jonas and Mette. They are both amazing! We ended up buying tv stand, dining set, console table, our couch and bed from this store and we are extremely happy with all of those pieces. read more