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    Bob's Tow Service

    2.5 (34 reviews)
    Open Open 24 hours

    Services - Bob's Tow Service

    Vehicle towing

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    Bobs Tow Flatbed truck
    Matthew C.

    Viktor from Bobs Tow satisfied my needs. My insurance is Triple A, and was not available to be dispatched to my location. Due to high volume of calls, I wasted two hours of Triple A service. I was stranded, car did not want to start. I called from Bobs Tow in Vallejo, and they were quick with the request. Viktor said 20min, and he came on time. He handled my vehicle with great care and knew what he was doing as a tow service employee. If you need your towing needs, I highly recommend Bobs Tow!

    So when I got there I was with elderly lady they had handicap by door but when it was time for me to help lady go see her stolen vehicle I was asked if I had tennis shoes on so don't wear sandals they will not let u see your car which they don't specify when they call u to come see your ur vehicle so the lady had her s on but can't see to good sooooo the lady inside office says u can walk to corner or drive to walk to gate i pull in front gate because there is no parking on hadicao park just dirt and Ricks wher you can mess your self up so no its not handicap friendly at all gut came to.gate with cocky attitude as they always doing at tow truck places because they deal with repos so they act like everyone is criminals sonthus place sucks....not elderly friendly or handicap

    Jesse D.

    I also have to hop on the praise bandwagon for Viktor. A U-Haul issue caused us to need towing for a U-Haul trailer. U-Haul's roadside assistance was absolutely unhelpful. (We waited 8 hours and the issue still isn't resolved.) We called other tow services while we waited and they rejected our request. Viktor showed up ready to help, got the trailer on his flatbed truck quickly and easily, AND was kind and friendly through the entire exchange. He clearly empathized with our situation and wanted to get us back on the road as quickly as possible. This man is an artist with a flatbed tow truck. Our trailer was nearly too wide but he made it fit (photos below) and delicately and painstakingly loaded and unloaded it. The world needs more people like Viktor.

    Brittany E.

    There scammers my car was in an accident in front of my house and they trying to charge me $560 saying that it took 2 hours to get up on the truck and they had to stay to clean up the mess when I was watching from my house the whole time and have video proof that they got it in 10 mins and left

    Viktor is our hero and live angel wearing human hat. I can't say enough how extremely thankful I am for him to save me and my cars tonight. Our insurance dispatcher missed mentioning one detail to him. He came and knowing that the detail was important to know ahead of time, but with a positive attitude and calm personality, he patiently helped us and saved us and found the solutions to tow the car to our next location. He should be receiving the Best Employee. I highly recommend Bob's tow service.

    Mousy A.

    POS. Of a Tow service Got my vehicle Towed by these Guys And Scuffed The bottom of my bumper BADLY. Not even a lowered car its a PICK UP TRUCK! Bumper Came out Misaligned one side looking higher then the other. THESS GUYS ARE STRAIGHT BS. If you're the owner reading This I hope you Rot in Hell With the shitty company You own with the monkey Workers you hired. i've had U haul dollys Tow my vehicles With better Care then You Guys! DONT EVER GO TO THESE GUYS THEY WILL F*** Your Car Up !!! Oh AND THE WORST PART IS THEY ONLY TOWED THE VEHICLE FOR LESS THEN 3 MILES.

    Somebody stole the catalytic converter from the RV (hate to see it). After the insurance sorted it, we had Viktor come out swiftly to the rescue. Very polite man and a real credit to the company, answered all of our questions and made good chit chat. Would use them again

    Damage to alignment after Bob's towed my car incorrectly. Repairs cost $500+ and they refused to pay for the damage they did!
    patrick b.

    This company towed my car because it ran out of gas. I come to pick up my car at their yard and the passenger wheel is completely out of alignment. Robert gives me the run around and refuses to take responsibility for the damage the company did to my car even after the mechanic inspected the damage and said it was 100% the tow companies fault. NEVER DO BUSINESS WITH THIS COMPANY IF YOU CAN AVOID IT!!!

    Greg B.

    Run away! My friend had his scooter towed here by the town and after only six days including a weekend the total was $800 to get it back. Unbelievable! He even offered to sell it to this place and they balked and got huffy stating "This a BILL. You NEED to pay this." I thought the baseball bat and brass knuckles were gonna come out! If anyone has the misfortune of winding up here I feel sorry for you.

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    5 years ago

    I love this place when I need a car or want a good deal. People are always friendly and kind.

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    15 years ago

    My car broke down on the bridge. Tried to charge $250 for a $100 tow.

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    Ask the Community - Bob's Tow Service

    Review Highlights - Bob's Tow Service

    Viktor was absolutely professional, caring and rescued me after a 12 hour ordeal.

    Mentioned in 7 reviews

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    George's Towing - Front desk employee

    George's Towing

    (109 reviews)

    I had one of the worst customer service experiences of my life with George's Towing / Valeo,…read moreentirely due to the front desk staff. Before even coming in, I called ahead to confirm the process after winning a vehicle at auction. I was told all I needed was the release PIN that had been emailed to me. I drove 1.5 hours each way to their location, provided the PIN, and was then told the vehicle could not be released. When I attempted to calmly re-verify the PIN to ensure it was correct, the front desk attendant became defensive, insisted she had written it down correctly, and dismissed my attempt to clarify. It later became clear the PIN had been entered incorrectly on their end. Because of this error, I was forced to leave without the vehicle and return on a second trip another day, turning what should have been a single 3-hour round trip into two separate trips totaling over 6 hours of driving. On top of the wasted time: I had to pay someone to accompany me on both days to help retrieve the vehicle I paid bridge tolls multiple times I lost an entire additional day The total added cost was substantial--nearly half the price of the vehicle itself To make matters worse, when I later went to the DMV, I discovered that required paperwork had not been provided. All documents were stapled together when I received them, and I handed them directly to the DMV--yet I was blamed and told, "I gave that to you," which was simply not true. Instead of accountability, I was met with denial and deflection. This was not a misunderstanding. This was poor communication, lack of attention to detail, no accountability, and zero concern for the customer's time or money. The defensiveness and refusal to acknowledge clear mistakes made the experience even worse. If you value your time, money, and sanity, I strongly recommend avoiding George's Towing unless you are prepared for delays, repeat trips, and unnecessary expenses caused by front desk errors. This process should have been simple. It became expensive, exhausting, and entirely preventable.

    I contacted George's Towing Co. in Vallejo because I needed help lifting an overturned trailer…read more Before they came out, I gave them the details and explained that the trailer was empty. I was told they could handle the job with one large tow truck for about $380 per hour. I understood there could be a minimum charge, which is normal in towing, so that was not the issue. The problem started once they arrived. The first person who came out did not seem experienced enough to handle the recovery alone and ended up calling in another tow truck, and then another one after that. None of that was clearly explained to me in advance. I never authorized those additional tow trucks, and I was never told on the phone that they would add extra labor charges either. What made the situation much worse was the billing. The first amount they gave me was about $4,800, which was completely different from what I had originally been told. I had to argue with them and push back hard because I did not agree with those charges at all. After insisting and complaining, they lowered the bill to around $3,000, which is what I ended up paying. Even then, I still believe it was far too much, especially because the extra tow trucks were not authorized and the added labor cost was never disclosed during the original phone call. The whole experience felt very unfair and very stressful. On top of that, there was pressure to pay, along with threats that if I did not pay they could tow the vehicle to their yard and charge even more for towing and storage. In a situation like that, a customer is already under stress and just trying to solve the problem, so that felt wrong. I ended up paying around $3,000, but only after having to practically beg and demand that they reduce the original bill. I do not agree with how this was handled. Based on my experience, I strongly recommend that anyone using this towing company in Vallejo get every possible charge, including extra trucks, labor fees, and minimum hours, clearly explained and in writing before authorizing the job.

    After Hours Auto Recovery

    After Hours Auto Recovery

    (28 reviews)

    So after reading some of these reviews, I will be the first to admit I thought to myself, "Oh no!…read moreAnother battle I'm going to have to fight in addition to the other BS." I could not be more wrong. Long story short, a family member of mine had their car repossessed bc they thought in their shallow mind, "oh, a few months wont hurt, I'll just catch up." WRONG. So thats where After Hours Auto Recovery got involved. I must say that both Madison and Taylor were very professional, informative and understanding of the situation my family member put herself in. In addition to telling us all we had to do to recover the vehicle, they provided phone numbers, etc to help us. After we paid the car off, etc, they were helpful in telling us what we needed to have (ID, cash, registration, etc) in order to pick up the car. No, the car wasn't damaged, property did not mysteriously disappear and the staff wasn't rude. Bottom line, PAY YOUR CAR NOTE and you wont have to deal with them from a repo aspect. The only reason I didnt give 5 stars was bc their hours sometimes make it difficult to get ahold of them. Not their fault. Again, pay your car note and its gravy..

    Horrible company stole everything of value money and all jumper cables gas can jacket loose change…read moreperfume phone brand new license plate and tags gone shoes window shield cover then when bring it up was the was told the affidavit of damages repossession and items I couldn't get one after I was told by my bank I can get one finally when I said that they gave me a form was told by the front desk lady she has to approve the forms for my missing items and she's not approving it so it don't matter if I fill it out or not cause she's not approving it after they took my items out my car not professional at all what's so ever no cumunication skills rude very argumentative and just unprofessional if you guys the only ones who empty my property out where's my stuff then

    Bob's Tow Service - towing - Updated May 2026

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