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Bob's Quality Auto

4.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

Services - Bob's Quality Auto

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto general diagnosis

Bob's Quality Auto Photos

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Perfection Auto Services - This is the paint AFTER David finished the job in which he scammed $20,000 from my insurance. What a joke.

Perfection Auto Services

(6 reviews)

I will have this business investaged. I received my car back after one month and a half and noticed…read morethat the mileage was 2,700 miles over the time they had posession. I have the car for 2 years now and no way i drove that distance in such a long time. Also my front tires are bald. Unfortunately i do not have proof. However according to use experience of the car its evident that this is the case.

Perfection Auto Services in Port Washington is a favored car repair partner of East Hills Subaru in…read moreRoslyn. I had a car accident on 9/23/2023 and needed the car towed for repair. I took it to East Hills Subaru since I had just leased the car there a day before. East Hills Subaru in turn sent it to Perfection Auto Body in Port Washington without me knowing that Perfection Auto Services is not a BBB accredited business nor on the list of GEICO recommended auto repair shops. GEICO then provided three estimates dated 10/04/23, 10/30/23 and 12/20/23 each saying 20 days for repair. As of today 1/03/2024, still no car after over 3 months even though GEICO has paid out 20,958.44 on a 33K car. The 12/20/23 estimate shows 103 hours of body labor which is almost 13 eight-hour days. Plus another 27 hours for paint labor which is over 3 eight-hour days. Does not seem reasonable even if spread out between Oct. 4, 2023 and Jan. 03, 2024. Take a look at the pictures and judge for yourself the extent of the damage. Several early attempts to speak with the owner David M. over the phone were disappointing. He kept on saying that it was my fault I had the accident as if that had anything to do with getting the repair done. That because of COVID (in 2023?), there is a Subaru parts shortage and that I do not understand business. When I tried to see him at the shop, he was no where to be found after several visits but did call back to say that I need to make an appointment. Office staff not helpful in reaching David M. and evasive in providing information. Per East Hills Subaru, they have charged Perfection Auto Services with the repair so no one is accountable or responsible. This appears to be an arrangement where East Hills Subaru sends car for repair to Perfection Auto Services because it is profitable for them and not in the best interests of the customer who is experiencing a loss. GEICO is eventually called to provide additional money for repairs but stops short of declaring it a total loss. This provides work and revenue of East Hills Subaru and Perfection Auto Services. Car sat on the lot for weeks with no work performed and no explanation. The no parts excuse is not reasonable at over 3 months waiting. No reason why East Hills Subaru does not use another car repair shop that can actually complete the work in a timely manner. I will write about the quality of the repair if I ever get the car back.

Bob's Quality Auto - autorepair - Updated May 2026

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