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    Bob's Muffler Shop

    4.6 (33 reviews)
    Closed Closed

    Services - Bob's Muffler Shop

    Auto maintenance

    Auto repairs

    Auto exhaust repair

    1 More Service

    Routine automotive maintenance

    Bob's Muffler Shop Photos

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    Recommended Reviews - Bob's Muffler Shop

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    Horrible Service, Incorrect Diagnosis, And Shady Scams To Increase Prices At Checkout Regarding Things Done During Repair That Were Not Discussed With The Customer. I Had My 2.5 Yr Old Catalytic Converter Replaced For No Reason And Did Not Even Know Until I Left The Premises As They Did Not Even Test Drive My Car After!***I Do Not Recommend Women, Esp. African American Women To Visit This Place, B.C Dj And His Wife Became Very Irate With Me Over $10 That I Did Not Even Owe To Them And Actually Called The Police On Me And Asked For Them To Put In A Trespass Request For Their Business To Consider Me Trespassing Should I Visit Again (Which I Obviously Had No Plans To - But This Was A Way To Attack Me Since I Refused To Pay Them What They Tried To Scam Me In Paying).*** Reason For Visit: I Was Hearing An Airy/Sandpaper Sound When I Accelerated. It Was Coming From Under My Hood But I Could Also Hear It Inside My Car. I Was Told By My Tire Company That It Sounded To Be In Pipes Or Exhaust Under My Hood. I Was Referred To Visit Bob's Muffler. Dj Seems To Be A Manager There As He Is The One Who Opens The Shop, He Was Also The One Who Performed The Work On My Car. His Wife Is The Receptionist. I Made An Appt With Her About 1.5 Weeks In Advance (They Said Their Calendar Was Booked Out That Far). Reviews Seemed Fair And They Are In The Local Area So I Figured I Would Visit Them Based On The Referral. I Visited On Yesterday, And Dj Rode With Me On A Test Drive And Immediately Told Me He Knew The Issue And That It Was That I Needed A Catalytic Converter Replacement. I Was Really Concerned That He Said That As I Had Just Had My Converter Replaced 2.5 Years Ago With A Brand New Converter. I Also Put My Car In Park And Reved It Up Where You Could Also Hear It And Dj Looked Under The Hood And He Even Said Again That Yes It Was The Converter (As I Had Doubts). So I Went Ahead And Took His Word And Asked How Much The Labor Would Be To Replace The Converter And Had The Warranty Part That I Had Purchased On My Own From The Local Auto Store Replaced Under The Warranty. I Assumed The Converter I Had Must Had Been Defective Somehow. I Asked How Much He Would Charge For Labor And He Told Me $250 Exactly If I Paid Him Cash (But If I Paid With Card, He Said He Would Need To Charge Me More For Tax). I Agreed That I Would Pay Cash Only If I Was Provided With A Receipt, And He Said Providing A Receipt Would Not Be A Problem. I Got The Replacement Part After I Left There And Even Took It Back To Dj The Same Day To Confirm He Had All He Needed And He Said That All Looked Perfect. So We Agreed I Would Return The Next Morning. So Its Now Next Morning - Which Is Today. I Come First Thing In The Morning And Sit For An Hour Prior To His Arrival Per His Request So My Car Would Be Cool When He Performed The Work. He Performs The Work, And I Noticed That His Wife Was Over Helping Him So I Glanced Over And She Came To Me And Said That There Was A Little Trouble With Him Removing 1 Or 2 Of The Bolts Off That Secured My Existing Converter During Removal And I Said "Oh Okay" And That Was Literally It. Now, About 3 Hours Later He Finishes My Car, No Test Drive, And Then She Tells Me To Go In Pay (I Was Seated Outside In My Chair). I Go In To Pay The Agreed Amount, Exactly As Agreed, And Dj Then Tells Me That Since He Had To Replace 2 Bolts From His Personal Hardware To Secure My New Converter On My Car From The Ones That Broke Off (He Said Due To Rust) When He Removed It That He Was Increasing The Price To $260. I Told Him I Only Had Cash And Had Exactly That Amount That We Agreed On Which Was $250 (I Do Not Carry Cash On Me And With The Pandemic I Only Had Exactly What We Agreed On And Was Not Willing To Fork Over More Money For Something Like That Especially When They Didn't Even Bother To Communicate With Me And Tell Me That The Price Would Change For Him Using His Own Bolt To Replace The One He Broke). Dj And His Wife's Demeanor Immediately Changed Towards Me And They Became Extremely Rude, Nasty, Irate, And Unprofessional. I Asked Him If The $10 Was That Big Of An Ordeal To Him And He Said Yes. I Then Asked Him Why No One Came And Told Me That Anything Was Changing To My Price Due To Him Choosing To Use Bolts/Screws From His Personal Stash As We Already Had An Agreed Upon Price And He Just Refused To Back Down On It And Said That If I Did Not Give Him His $10 That There Was Going To Be A Problem And That He Would Call The Police. I Told Him That Calling The Police Was Actually A Good Idea B.C They Should Know Of His Shady Business Practices And How He Treats His Customers. They Called The Police And Garner Police Came - First 2 Cars, Then 2 More. All Were White, Except 1 Hispanic. They Were Not Helpful But Actually Looked Out For The Business Interests More So Than Mine When It Was Clear That I Was Honest And Was Ready To Pay What Was Agreed Upon. Garner Pd Told Me That If I Left And Only Paid $250 Instead Of $260 Then The $10 Would Be A....

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    1 year ago

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    6 years ago

    Business owner information

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    Jennifer C.

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    6 years ago

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    7 years ago

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    7 years ago

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    4 years ago

    Great honest muffler shop. Did my Flowmaster pipe and tip replacement at a reasonable price same day.

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    4 years ago

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    9 years ago

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    5 years ago

    Allen is an excellent welder & pipe bender. He should be charging more for his service!!

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    10 years ago

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    8 years ago

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    7 years ago

    Work friend recommended bob to me to have my muffler and resonator put on he got is don in the same day and was very fair on the price

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    5 years ago

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    13 years ago

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    12 years ago

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    15 years ago

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    Ask the Community - Bob's Muffler Shop

    Review Highlights - Bob's Muffler Shop

    I brought my Alfa Romeo into Bob's shop today after calling them to get my resonator welded back on.

    Mentioned in 4 reviews

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    Honest Automotive

    Honest Automotive

    (15 reviews)

    Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

    My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (31 reviews)

    These guys did a bang up job, with a hammer no less, and nailed it…read more I'll save the sad story of breaking down at a truck stop in the middle of corn city and jump to the chase. I get towed here on a busy Saturday and am ready to freak out about my van. I explain the problem and what I understand could be the culprit in causing my van to not start. They listen and I sit in a nice room with AC, TV, and all that Jazz, while I wait while they don gloves and prepare to stick a thermometer up the exhaust pipe. I decide to take a quick stroll over to the nearby shopping center and return to find my car already running again. The maintenance tech Robert says that he simply hit the starter with a hammer and the thing turned over. I was beside myself with glee that my vehicle could run and that all I needed was the most common household tool to crank her up. Then Robert tells me there's no charge because it took 5 minutes and cut me loose. That's awesome! No bill? -well I'll be back next week with my other car. Thanks Firestone!

    They couldn't change out a battery because they said the screws holding the seat down were corroded…read moreand let the car sit for two days without doing anything. I showed them the corrosion before the work had even began and they said they would give it a try. (Battery is under seat which is just peachy). They said they were busy, so they might not get to it Monday. I asked when on Tuesday would be good, suggesting 3PM and that was "plenty of time." I called at 2:30 for an update and they said the technician wouldn't be able to work on it due to it being a safety issue. If the seat is unscrewed, obviously it would be dangerous. I told them to just remove the front two screws and it tips back (how I've changed the battery before). They said they would give it a try. I called back AGAIN at 6PM and they said, "Nope, still a safety issue and the tech was afraid he would bust the screw head off if he tried any harder." So, they jumped the car and I got it going. I went and bought the 10mm triple square bit and all the fixins to drill and reverse that screw out. Guess what? The screws came out easy, no issues. I think the real safety issue is they have someone working on vehicles who doesn't possess the strength to turn a ratchet. I would suggest that management require the person to perform a company mandated physical or an investigation. I'm concerned for the safety of an individual who is unable to provide a slight torque on a ratchet without fear of injury. This could be a sign of a serious medical condition, and I think Firestone needs to investigate the wrist and arm strength of this technician before they break their thin birdlike bones.

    Bob's Muffler Shop - autorepair - Updated May 2026

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