This establishment had my car for 8 hours and did not even take a LOOK at my car. I called the day…read moreprior and was told to bring my car in the following morning. I arrive for drop off in the morning,"red flag" number 1, the guy at the desk did not even have my car listed. STILL, stated okay no problem we got it. Arrived 8 hours later with my car in the same position I left it. The response I got when I walked in--"we didn't get to it, sorry"--I stared at him waiting for him to suggest a possible solution--he responds with another "sorry" . No customer service--how do you have someone car for 8hrs and then no suggest a solution?? Then having 5 stars must be outdated.

Needed to find a new place for car repairs and my neighbor had good things to say about A-1. I…read morechecked reviews and they all said reasonable prices and good service which is exactly what I got! I've been twice for different things and it was awesome. I had been going to Car X but lately the repairs didn't hold up. Highly recommend going here they tell you what's wrong, give you a quote and get it done when they say they will.

Mears Automotive is GREAT !!…read more I've been taking my Mercedes GLC 300 there since the warranty ran out two years ago. I am very impressed not only with the professionalism and great skills of the technicians, but the very helpful and friendly staff that greet you at the front desk. They always find the time to work me in to their busy schedule when I need their help the most. The prices here are very reasonable which makes their great service even better. I'm hooked on the outstanding abilities of Mears Automotive. This place always works wonders and I am extremely satisfied. I just want to spread the word because finding a great automotive repair shop is a challenge. So when you find a gem like this one you not only keep coming back, but I'm proud to tell you about them.

I took my car in for Mears to diagnose a potential issue I had. They examined my car the same day…read moreand test drove it to detect any issues. They contacted me, stating that they could not find anything that would cause what I thought was occurring. They were helpful, diligent, and honest. There was no sales pressure. Honesty goes a LONG way with me and I will definitely return to Mears when the need arises.

This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.

Last week I brought my car in because of three warning lights. One they said they couldn't fix…read more(back-up camera), the second (tire pressure) they passed on, and the third (brake pad sensor) should be replaced. They also told me that all lug nuts should be replaced 5/wheel, 20 total. I agreed to replace the brake sensor and lugs. They told me the lug nuts would be over $300 (that's $15/nut), but I m a senior and can't do the work. Today I brought the car in to get the work done. I told the service guy twice that I had to have the car at the end of the day and he agreed. I never heard anything from him. Finally I called but couldn't get through and left a message. He never called back and I have no car. That's what I call shabby treatment. What makes it sting is that I'm paying premium prices for the experience. Stay away

Here for a baseball tournament and had my BMW X5 break down with a coolant leak. Called them late…read moreon Friday afternoon to see if they could get me in as I'm from out of state and heading home on Sunday. They called me after hours on Friday evening to tell me they found the issue and could get it done first thing Saturday morning. Received a text at 11a.m. Letting me know my car was ready to go. Great customer service, fair pricing and great attention to detail. Highly recommend using Westfield Automative for your auto mechanical needs.

This place is outstanding. It provides exceptional repairs at a great price on a consistent basis…read more I've had my Alfa Romeo and my daughter's Hyundai repaired here several times. Each time the repair is done quickly and their prices are very affordable. My daughter's Hyundai has lasted 14 years and survived almost 200,000 miles thanks to the great service at Westfield Automotive. One time, while repairing my Alfa Romeo, they noticed an oil leak in the front of the engine. This issue was not discovered by the Alfa Romeo dealership technicians during my last warranty visit with them. The technician at the Alfa Romeo dealership was amazed by how Westfield Automotive was able to find the defect. The dealership fixed it free of charge since they missed it. All I can say is the technicians at the Westfield Automotive are the best. I'm glad I found them and I want to spread the word so you too can get great service at a great price.

I had a new engine put in somewhere else, but started using Eagle. I noticed an oil leak and was…read moretold there were valve leaks from when Tom Wood put in the engine. Tom Wood said my vehicle was out of warranty (12k miles or one year and I work from home, so I didn't drive it often). I had Eagle do the valve work, with was over $800. A few months later, I noticed there was still oil leaking. I took it back and they said it wasn't the valves, but is now the top oil pan. I asked didn't they have to touch or remove the oil pan to do the valve work? They said no and said it would be another $800+ to repair. I talked to another mechanic and was told they absolutely had to remove the oil pan to do the valve work. So, my truck is leaking oil and loosing engine pressure because Eagle reduced to honor their warranty and wanted to milk me for money. Update after owners response: I took my vehicle back a few months later and that was the answer given. I did not drive for the majority of 2025 because of a hand injury. I'm writing this response now because of what I was told by a mechanic recently. If they look in their system, they will see they repaired my car and a few months later, I brought it back for a diagnostic because it was still leaking oil. I work from home and put very few miles on my car between 2020 and January 2026.

My car decided to stall on the way to work while driving it this morning. I was able to get it…read morestarted and headed to another car shop down the road. They said they wouldn't even be able to look at it until Monday, so I remembered Eagle Auto which was half a mile away. I got there 10 minutes before they opened and was the first one in. Jessica helped me at the counter. She was absolutely phenomenal and LOVELY. She got my keys and said they'd have someone run diagnostics on it. I made my self comfortable and waited for about 45 mins until she came back with the results. Thankfully nothing popped up on their tests and she gave me my keys and said no charge. Wow. Just wow. Great service and they were so prompt. I told her that I would be giving them an awesome review- especially her help. I will most definitely be coming back (hopefully not too soon) when I'm in need of service. They also gave a ride to a gentleman that came a little after me. Very nice. Well stocked coffee bar and snacks. Jessica asked if I needed to do any work bc they have an office for people that work while they wait. How great is that? Thanks Eagle Auto for your kindness, thoroughness and promptness.

I really trust them with my truck. They are hard working dedicated people that will go above and…read morebeyond to fix your vehicle. I had computer problems with my truck and the owner was stumped on what the problem was and drove the truck to different Chevy certified dealerships that would've charged me a fortune to figure out what they know about this specific problem and he came back with the results and fixed it for a great price! That's what I call dedication! They all treated me like family so in return I recommend this place to everyone that looks for a trustworthy mechanic! I walked to his shop one day because I was changing my oil by myself. Well I couldn't get the oil filter off and I asked him for a tool to borrow (mind you it was 30 minutes before closing time) he offered me a ride back to my truck and even got up under my truck and worked his magic he is a life saver as I was basically stranded in a parking lot! I wish the best to this company they'll always have me as a reoccurring customer!

I was in a huge dilemma a few weeks ago after AutoZone told me my alternator and starter needed…read morereplaced. I was struggling to find a local car shop, but a close family friend recommended Martin Automotive. I explained my situation to them and they got me in as soon as they could. The service provided to me was amazing. They called me before doing any work on my car, and made me feel at ease once they found the root of the problem with my car. I admire their sincerity, honesty, and helpfulness! So thankful my car was in good hands. I will be going back for future work to be done to my car! The problem ended up being a dead car battery, ha!

Their name is accurate! Respectfully explained priorities for safety and maintenance repairs , as…read morewell as what did not need to be done. Prices much better than dealership. I will keep going back! They were also consistent with great service with my son's car. Sending my other son to them for a service estimate, also. Very pleased!

Well first they could improve their pricing and service. Came in and was automatically turned down…read moredue to lack of availability to perform work in an efficient manner. I thought about the wait but decided to ask about the price for a transmission swap. 8,000 dollars and refused to allow me to purchase a refurbished one from outsourcing. I called him out on it. 8,000 I could buy a used car for that price. It was clear as day he either didn't want to do it or was trying to straight bend me over. I don't recommend f this is his business practices. People deserve better treatment.

I took my Buick in knowing that it needed quite a few repairs. However, I got a nearly $10,000 bill…read moreto fix the issues. The cost they quoted me for repairs was more than my car was even worth. Breakdown: Rear brake job- $535 Front brake job- $535 Tie rod ends- $323 Alignment- $125 Struts- $1,920 Ac condenser- $1921 A/C service (which I was told at the last visit would not fix my a/c as it is the condenser that is broken)- $175.85 Degrease engine bay- $138 Water pump- $1041 Air filter box- $499 Air filter snorkel- $451 Windshield wipers- $47 End bill was ~$9,450 Now just for kicks and giggles, I had them replace the windshield wipers as I don't like doing it myself. It costed $144 after labor. I don't mind paying for good work. But the prices are all in the highest range of every Google estimate for fixing these issues. Even someone with money to burn would not pay these prices. I am a teacher. I need a working car. I took my car to my dad, who was an air force mechanic for 28 years. He was able to fix all issues in the car except the a/c for $700 worth of parts and about 3 hours of work. Why? My car did not need half the repairs they told me it needed, and not for their exorbitant cost of labor. Your mechanics are charging more for labor than my dad made per hour in the military. Cars are already expensive. Esler's does not need to charge disgustingly high prices for routine maintenance, and they certainly don't need to suggest repairs that don't need done. I will not be coming back. Half star is for the front desk lady. She was really nice and got me scheduled quickly. Give her a raise. Maybe you can give her some of that labor cost.

Totally pissed off. Took my car in for a check engine light. $444. bucks later and the light is…read morestill on. Informed them of this and they didn't care at all. Their response..." Take it to the dealer" What kind of crap is that? If I could stop payment I would. So much oil all over the engine i thought my car was on fire