Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

I've been taking all of my cars to Northeast Auto Service for the last 8 years and have found them…read moreto be very honest, reliable and good communicators. I highly recommend them!

They fixed my mass air flow sensor and my plugs Quick turn around and price was pretty reasonable!…read moreI will definitely be back

Have been used this location for several years. Staff is pleasant and don't treat women as targets…read morefor $. Unfortunately, that attitude still exists on our society. Pricing is fair. Always answer questions honestly (I do my homework!) 1 suggestion: Check e-mails first thing in the AM since the website allows scheduled appointments. 2x I've called to check status in the early afternoon and they weren't aware my vehicle was there. I leave instructions to access the vehicle / key when I schedule in advance.

I have a 16-year-old Acura MDX with 230,000 miles. The engine light started flashing and then ran…read morerough, losing power. This happened about 18 months ago. Then, the dealer was covered up with "open recalls" (Acura recalls that many cars?) and kept my car for 3 weeks. It cost me about $3k to have two coils and spark plugs replaced. This time the dealer told me he was "covered up with open recalls." Wow. Still covered up with open recalls, huh? Doesn't speak well of Acura. Anyway, Costco's website referred me to Castleton Auto Repair. They took my car in the same morning I called and it was ready, good to go, the very next morning. One coil and spark plus replaced and new front brakes installed for $800. Wow. They're incredibly friendly and forthright. No upsale. The mechanic, Kyle, said he drove my car and found nothing else wrong. This place is now my go-to for auto service for my MDX and for my family's Subaru.

They exceeded my hopes. The way they handled our situation…read morewas very thorough and patient and honest. I paid much lower than I expected for something they could've easily justified charging more for. I didn't think I'd move from our other mechanic, however these guys have proven their integrity and seem to care to handle their customers honestly.

I walked in to get tires as my back driver's side one had blown out on way home from Christmas in…read moreOhio. So I was driving on my doughnut spare. They fit me in to their schedule, got me a good price on a nicely ranked tire, and got me in & out during a hectic day. Plus walkable distance from a couple of restaurants and the Castleton Square Mall, where I needed to take some presents back anyway. Worked out all the way around!

Dave was amazing. I made an appointment but at the wrong…read morestore, but he still honored it. He also texted to keep me posted on status as I grabbed dinner down the road with friends. Matthew went above and beyond to show me how bad my battery was damaged, despite just having been to a dealership last week. His candor and positive attitude were super appreciated in a stressful situation. Highly appreciate these guys!!!

So with my luck, my car battery died, and decided to have it towed to the nearest place I could…read morefind, love Indy but you need a car to function if you don't live downtown. They were quick and friendly, and even sent me an electronic way to pay and allowed me to pick up after hours which was great! Glad to know they are there if I ever need them again!

My Prius had the message, "check hybrid system" so I immediately went to Professional Automotive…read moreand asked Brandon. He came out to the car and told me the possible things that could be wrong and how much it would cost, and advised me what to do with my Prius. He also said to go to Toyota and ask them. When I went to Toyota, they wanted $200 to run diagnostics! I cannot say enough good things about Professional Automotive! they are honest and always helpful.

I've trusted this repair shop for at least a decade. Yesterday I took a car there purchased "as is"…read morewith an incomplete maintenance history. The dealership outlined repairs costing several thousands of dollars. After paying for an inspection ($10 to $22-ish depending on whether you're a Firestone credit card holder) to determine the car's immediate issues vs. longer term repairs, it was hundreds not thousands. After the inspection I was emailed their findings with an itemized cost estimate. There are additional discounts and special pricing for Firestone credit card holders. Over the years, I've found those deals helpful for tires. My review is specific to this Firestone location. Locally, this the only Firestone I have experienced. I've visited other locations out of town and had good experiences because they can look at my car's repair history. That's another benefit.

I honestly don't trust my vehicles anywhere else (we've tried quite a few of the shops around…read moreCastleton). Myk is always great to work with, and we've actually established a great relationship (I've got my own nickname and everything). Myk has never tried to upsell me on nonsense repairs for my kids beater cars (even though that's their job, to sell stuff), just getting them fixed and running. I'm sure everyone has a bad experience with someone they do business with, but we trust that if something happens after the fact, they will take care of it and make things right. Trust is a huge thing, and Myk at Firestone has my family's.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

I was so pleased with their service when my air conditioner went out…read more I recommend this place to anyone needing good, HONEST, and friendly service.

This is the only place I will take my cars to get worked on. The guys that work here just love…read morecars and will give you a thorough explanation on what's wrong in addition to a very reasonable price. I've been going to them for probably 7-8 years now and have never been let down. It may take a couple of days to get in with them, but it is well worth the wait.

It doesn't get any better than Bergman. We have used them to fix our cars for over 20 years and…read morewill never go to anyone else. These men love what they do and it shows.

We're able to give me a great deal on 4 new tires. They beat prices elsewhere, and was a better…read moretire w/ a warranty!! The squeezed me in same day, and had great customer service. Left my car clean! Very impressed and will go back with my other vehicles.

These guy are honest, transparent, and affordable. They're the best. They can do just about…read moreanything.