We took a few of our vehicles to Jensen and both experiences were great. The shop is very…read morewelcoming and has a nice coffee bar to great you. Everyone I had interactions with were very pleasant and informative. These people will go an extra mile to help you out. They have me as a customer for life! With both vehicles, they completed the services that I requested, and helped with a little additional beyond that. Their rights are also very competitive and reasonable.

I know it's easy to make time to complain and give 1 star ratings…read more That being said, I made time to come here and give them the 5 stars they deserve. I was driving through town, all night on the road and had a check engine light come on. My truck automatically governs the speed and makes it a pain to drive. I still have 6 hours to go and saw this place next to a gas station. I stopped in and asked if they could make time to simply read a code so I had an idea of what to tell the dealer at my destination. I informed them that I had no problem on paying for the labor. The mechanic overheard the conversation, quickly came out with the computer, took fifteen minutes to read the code, pop the hood, look for a problem, reset the code, and say "We're good". Don't worry about it. No charge. Please support these guys with your buisness if you have an opportunity.

great service dropped my ford truck off. they fixed the exhaust in an hour. very fair on price and…read moregreat customer service.

AC went out in my car. They were able to get it in and fixed in the same day for a reasonable…read moreprice. They guys are awesome!

This was my second visit to Tyler Automotive. I went to subpar mechanics recently that I just…read moredidn't trust and my car still didn't feel right. Had my front and rear shocks and struts replaced with a wheel alignment. I had to have my car towed to Tyler's Friday afternoon knowing they're closed on the weekends. I called to let them know my car would be there at whatever time on Friday and whenever they manage to get to it was fine. Becky answered the phone and after I told her what was going on with my car, she let me know I would have to pay for the suspension check since I had the initial repairs done elsewhere - totally reasonable and 100% transparent. I got a text at 2:11pm today to review what they found and they called a few minutes later to go over it and get permission to do what was needed. It was only $70 for the suspension inspection plus a free quality control inspection. They also fixed one of the tire valves for me and filled the front two that were shockingly low. I literally just had all 4 filled elsewhere. The most expensive was the alignment which was $135. A little higher than what I'm used to but honestly, you get what you pay for. They called 2 hours later to let me know my car was ready. It always sucks to have to bring your car in when something is wrong but at least the people working at Tyler Automotive don't make you feel worse about it and know what they're doing

I'm sad to say that I have to heavily downgrade my review of Tyler. My fiancée's car had a clutch…read moreissue recently during the winter storm. We called Tyler and asked if they could help with a manual transmission car because we'd have to have it towed there. They said yes. Then after we had it towed, they said they didn't know how to work on it. We tried to drive it across the street to Glendale Automotive, but Tyler had killed the battery. So I had to push it back the 10 yards to get it into a parking spot at Tyler and wait for another tow truck. No one from Tyler came out to ask if we were ok or offer help as I pushed. We did get it over to Glendale Automotive with a tow, and Glendale fixed it right up, no problem. If Tyler had just been honest, we could have towed it to Glendale from the jump and saved ourselves a lot of time, money, and literal physical pain from pushing the car.

$142.00 labor for a headlight and a fuse. Total price 181.15. Nothing but rip off business. Would…read morenot recommend this dump for nothing. The place looks like a hoarder ons it. 1 Bay Area with the second bay piled with junk even the waiting area piled with junk. Only went there because was told it was a wiring issue by another company who doesn't do wiring issues and it was close enough I could walk home if I had to wait. Which I did cause it took them all day to do that. Glad it wasn't a wiring issue probably would have cost $ 1,000. Don't go there it will cost a fortune

Where to start? I own a beater 87 Ford Ranger, I needed to turn it into a daily driver for my…read morestepdaughter to get to work with. After trying to find someone on the west side to look at the truck (and failing to find anyone reliable) I turned to Yelp and found this gem of a repair shop. The folks at Norm's were courteous and knowledgeable, I was givin an estimate that was really reasonable for the amount of work needed to fix the rat's nest of wires under my old Ford's hood. I dropped off the truck at 9am and it was ready to go by 2pm, I can't even find anyone on the west side who will do anything on the day you drop off your vehicle. My stepdaughter is delighted to have a reliable vehicle to get to work with, and I'm blown away at seeing my old beater be a reliable daily driver again. Norm's is now my go to place for all my auto electric needs.

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

Service was quick, the owner Ty is honest and knowledgeable. 12/10 family owned business I got my…read moremirror and tire sensor light fixed. Great value for the service! Thank you

My sister called with an issue with her battery connection and they said she could stop by anytime…read moreand didn't even need to have an appointment. Whenever she showed up she was kindly greeted and helped in the lot with no wait. They talked her through what the issue was as they fixed it and told her to come back if she had any more problems. She was in and out of there in less than 10 minutes and they didn't even charge her a dime! We will definitely be going back if anything else goes wrong.

Roy Jr. and his father Roy Sr. run the best auto repair shop in the Zionsville Metro area..and the…read moreNorthwest Indy Area. They are both first rate mechanics as is their colleague mechanic J.C.

I am extremely pleased with the customer service and work I've received. They are very timely and…read moreefficient. I love the friendly hospitality and honesty about your vehicle. I have brought my 2009 Pt cruiser to be looked at and now my 2006 Dodge Caravan. I highly recommend. Julie is awesome and so is Brandon. They have a loyal customer in me. Thank You, Northeast Auto, Tonya

Oil Change + 4 Tire Rotation Subaru Crosstrek: Quoted by Brandon @ $99.95 on Friday 6/27. Made…read morean appointment for 7:30 am Monday 6/29. Picked up car several hours later, work completed. Cost at checkout $123.95. I will never return.

Very trustworthy service at a reasonable price, with experienced technicians who know what they're…read moredoing

They are very knowledgeable and reasonably priced. My car is older and needs a reliable repair…read moreshop. Thank you!