I've always had great experiences atValvoline but this was something else and I'm not sure I can…read moreever give them my business again. I had a really disappointing experience at the Valvoline off Spring Mill Pointe in Westfield. I went in for an oil change and they ended up breaking my oil filter housing during the service. Instead of taking responsibility or offering a real solution, they acted like it wasn't a big deal and tried to brush it off onto the last person who changed my oil. Now I'm stuck dealing with a tow fee and a repair that should have been taken care of by the people who broke it. The staff didn't seem knowledgeable or careful, and I felt the manager used my lack of knowledge to his advantage to push the responsibility off of them. For a place that advertises "quick, reliable service," this was anything but. Between the damage to my vehicle, poor communication, and lack of accountability, I won't be returning to this location -- and I'd strongly recommend others avoid it too.

My experience was great ! In and out quickly, oil change performed great and the manager Tyler was…read morevery knowledgeable and professional . My price was very reasonable . I'll be back

This location was fast, friendly, and as efficient as could be. Slight sales offered at my oil…read morechange, but not pushy and the value for my high mileage oil change was consistent with any other visit. Valvoline has always been a go-to for me, and I had no doubt about the capabilities of the technicians working on my car. I will certainly revisit.

Usually have a good experience but the last two times I have pulled into one of the three bays I…read moresomehow am Getting behind someone who's service takes 2x or 3x longer then others and as a result people pulling in after me get to go before me (multiple cars). Is there a way to have a single line or at least put a cone in front of the doors that are having extra work/issues so people like me don't pull behind them? Has to be a better business approach then what exist today.

We've been going there for years now. I just was over there because my car was shaking and I was…read moreafraid I'd thrown a wheel weight or something. They took 10 minutes to put it on the lift, remove the impacted snow, topped off the air. No charge. Just a friendly handshake. They are good honest people and when we need tires that's where we'll come.

These guys are great.... They did great work. the price was reasonable, and they compared against…read moreanother estimate and declined to do some of the things on it because they thought it was unnecessary. They got my car running great. I had them look over my car for anything that needed to be done. rotated my tires....

I took my Buick in knowing that it needed quite a few repairs. However, I got a nearly $10,000 bill…read moreto fix the issues. The cost they quoted me for repairs was more than my car was even worth. Breakdown: Rear brake job- $535 Front brake job- $535 Tie rod ends- $323 Alignment- $125 Struts- $1,920 Ac condenser- $1921 A/C service (which I was told at the last visit would not fix my a/c as it is the condenser that is broken)- $175.85 Degrease engine bay- $138 Water pump- $1041 Air filter box- $499 Air filter snorkel- $451 Windshield wipers- $47 End bill was ~$9,450 Now just for kicks and giggles, I had them replace the windshield wipers as I don't like doing it myself. It costed $144 after labor. I don't mind paying for good work. But the prices are all in the highest range of every Google estimate for fixing these issues. Even someone with money to burn would not pay these prices. I am a teacher. I need a working car. I took my car to my dad, who was an air force mechanic for 28 years. He was able to fix all issues in the car except the a/c for $700 worth of parts and about 3 hours of work. Why? My car did not need half the repairs they told me it needed, and not for their exorbitant cost of labor. Your mechanics are charging more for labor than my dad made per hour in the military. Cars are already expensive. Esler's does not need to charge disgustingly high prices for routine maintenance, and they certainly don't need to suggest repairs that don't need done. I will not be coming back. Half star is for the front desk lady. She was really nice and got me scheduled quickly. Give her a raise. Maybe you can give her some of that labor cost.

Totally pissed off. Took my car in for a check engine light. $444. bucks later and the light is…read morestill on. Informed them of this and they didn't care at all. Their response..." Take it to the dealer" What kind of crap is that? If I could stop payment I would. So much oil all over the engine i thought my car was on fire

I had not been to this location for years, but I happened to notice that there was an open bay and…read moreno vehicles waiting. So I make a quick decision to get my oil changed here rather than the location where i usually have it done. Service was very friendly and also fast. The price was less than what I usually pay, so a good value. Additional services were mentioned, along with prices, but there was no hard sell. I was driving the company vehicle that I use for work so any additional services require authorization from my employer anyway. An excellent experience.

I've been coming to this Jiffy Lube for 10 to 15 years now and they always do a great job…read more Typically during the week there's never a wait and the service is always friendly. Mo was the primary technician taking care of me today and they did a great job explaining my options. I ended up with an oil change and getting my cabin filter changed as it was visibly pretty dirty.

My son and I schedule to have a tire change out on his 2005 Cadillac CTS today. The lady (Audriana)…read moresupervisor that was working the floor was super knowledgeable and helpful and friendly. She recommended alignment and she was not pushy about it. We really enjoy her Customer Service skills and making us feel good about choosing Belle Tires. Thank You

Never again! I came…read morein this afternoon for what should have been a quick turnaround. I explained that I was in a hurry and needed to be at an appointment by 4. Jason then upsold me on more tires, assuring me I'd be on the road with time to spare. That didn't happen. Now I've missed my appointment and am still waiting. This is after I even went back to the counter to remind them of my time constraints. Lesson learned! You clearly don't respect my time.

Bob's garage, are they for real? The answer is yes, they are by far one of the best all around…read moreautomotive service centers in Indiana and all of the surrounding areas. I highly recommend them, and I don't say that very often at all. But they are honest and let you know exactly what is wrong with your vehicle and will give you an estimate of how much it will cost to fix and how long it will take. And be right on point. If you are looking for a service center for your vehicle left look no further.

Have frequently taken our cars to Bob's. They have been great at estimating cost,and time as well…read moreas telling what is needed versus what can wait for awhile, (great for people on tight budgets.) The facilities are excellent and the customer can see their car being worked on regardless of where it is in the shop. One of the few auto repair locations I have used in which I have felt demonstrated integrity and honesty. Only complaint I have is with the changes to Indiana-31, it is a bit challenging to get to their location.

This place is outstanding. It provides exceptional repairs at a great price on a consistent basis…read more I've had my Alfa Romeo and my daughter's Hyundai repaired here several times. Each time the repair is done quickly and their prices are very affordable. My daughter's Hyundai has lasted 14 years and survived almost 200,000 miles thanks to the great service at Westfield Automotive. One time, while repairing my Alfa Romeo, they noticed an oil leak in the front of the engine. This issue was not discovered by the Alfa Romeo dealership technicians during my last warranty visit with them. The technician at the Alfa Romeo dealership was amazed by how Westfield Automotive was able to find the defect. The dealership fixed it free of charge since they missed it. All I can say is the technicians at the Westfield Automotive are the best. I'm glad I found them and I want to spread the word so you too can get great service at a great price.

My 2011 Acura MDX had a very loud engine tick which had been diagnosed by another company as a…read morehydraulic lifter issue requiring a new engine (and charged me $150 for this 15 minute diagnosis). I left it with Westfield Automotive as a last resort before giving up all hope. Instead, Jeff and his team fixed it (timing belt) at a reasonable cost and breathed new life in it within a couple days. If you are looking for a company that is honest, reliable, and timely for your vehicle repairs, look no further! Thanks to Jeff and Zach who exceeded all expectations!!! I am so happy!!