Tom&#x27;s Devonshire Automotive

(36 reviews)

This is my go to for oil changes, the fact that you don't have to get out of your car, and they…read morekeep it moving with getting you in and out, which I love. When I visited this time, there is a new crew headed by jay, he runs the place like a well oiled machine, but doesn't seem to be drill sergeant like which is cool, can't say enough good things about the service they offer! Check them out for your oil change needs! I'll be back, and I've even asked my parents in FL to consider going to a take five near them!

They overcharged me. I came with a digital coupon for an oil change. The worker says if I get my…read morefilter changed, he'd put in a $25 coupon. They charged me full price for the oil change and the filter. Then they said because I paid with a card, they couldn't refund me the difference. They gave me a couple paper coupons for 25% off the next oil change. Not trying to be mean but those aren't helping me now since I just got my oil changed. The actual service was fine and the staff was nice. Just this overpaying part was not good.

Valvoline Instant Oil Change

4.2

(19 reviews)

Visited on 28th January. Hadn't had "stay in your car" service before. Brittany was welcoming,…read moreother employees also friendly. I needed a high mileage, full synthetic. Didn't take long. An interesting process. Had a $25 off coupon and needed 1 wiper blade. Brittany reset the oil message and it read 100% afterward. Was given the window sticker with the date and mileage for the next duecdate. Very happy with the service. Will definitely return!

Sat in line 1/2 hour before they came out and said short staffed and would be another 45 minutes…read more Left. Don't hold it against them as staffing is an issue everywhere - but should have told me earlier

Northeast Auto Service

4.4

(69 reviews)

I am extremely pleased with the customer service and work I've received. They are very timely and…read moreefficient. I love the friendly hospitality and honesty about your vehicle. I have brought my 2009 Pt cruiser to be looked at and now my 2006 Dodge Caravan. I highly recommend. Julie is awesome and so is Brandon. They have a loyal customer in me. Thank You, Northeast Auto, Tonya

Oil Change + 4 Tire Rotation Subaru Crosstrek: Quoted by Brandon @ $99.95 on Friday 6/27. Made…read morean appointment for 7:30 am Monday 6/29. Picked up car several hours later, work completed. Cost at checkout $123.95. I will never return.

Hopkins Automotive

(11 reviews)

Shout out (again) to Jeff Hopkins of Hopkins Automotive at 62nd & Binford Blvd. Took my Mom's car…read morethere after Firestone told her she needed $3k of work done on her 44k mile car. I confirmed the tire replacement, but asked Jeff to confirm the status of the brakes and struts. 50% remaining on brakes and struts in good shape. I've used Hopkins Automotive for over 20 years - never been disappointed by their work, honesty or recommendations.

The staff is extremely courteous, and they treat people very well. Their work is exemplary, and I…read morewill always go back to this place.

Jiffy Lube

3.8

(67 reviews)

For the work and the oil change and the coolant top up, I give them a five star, but for the fact…read morethat my gift card disappeared out of my visor when I had it right before I got my oil changed. I give them a zero. I called in and they said oh well what kind was it? Let me review the cameras and I'll call you back. They said it could've fell out on your floorboard like I didn't check that first not happy at all. It doesn't matter how much the card was worth it matters that you took it at all because now the trust for you is gone there's no trust for you anymore. I won't be back unless they fuss up and find it in the cameras.

John and the team at this location were not only helpful, thorough, and honest -- they were…read moreincredibly kind. Highly recommend and am grateful to have them in the neighborhood.

Quick Lube Express

3.3

(20 reviews)

86th and Michigan Rd Location. WATCH THEM CLOSE!!!!!…read moreI went yesterday 9/17/24 for a FULL SYNTHETIC oil change and they gave me SYNTHETIC oil. And was charged for FULL SYNTHETIC . I've been 3 times prior and always watch videos on my phone with the belief that I was being taken care of by honest employees. Yesterday something in my gut told me "pay attention" and thank God I listened. When I let the two employees know that I seen them putting synthetic oil in my car and not full synthetic they both became very rude and hostile despite me approaching them thinking they made a simple mistake and could flush and re-do. The older guy excuse was and I quote "They sent us the wrong stickers and the one that says synthetic is the full synthetic". Despite them playing with my intelligence I remaind calm and the more calm I was the more rude and upset they became. I said "how did they send the wrong stickers ?(the stickers on the big square containers that hold the oil to the right of your car when in the bay). They did not send the wrong stickers because the stickers say what they are supposed to say.(lie #1) Then he says "We accidentally put the stickers in reverse on the containers. So the one that says synthetic is full- synthetic and vice versa"(lie #2). So I ask "If you know that the stickers are wrong (just entertaing their b.s even though I knew it was b.s) why haven't you fixed it?" I was then told "you chose to come here, we did not ask you to come here damnit" I asked "What does me choosing to come here have to do with you two cheating me? If I go across to McDonald's, I chose to go there. But me choosing to go there does not mean it's okay for them to charge me for items but put items tbat cost less in my bag and expect me to be okay with it". One of the guys says "Your receipt says full synthetic. What the hell is your problem" I say "First you need to relax with the attitude because I have not became loud with you two nor have I gotten a attitude. The receipt is going to say whatever you type into the computer. I'm far from unintelligent". At this point I was sick of the lying , aggressiveness and attitude all because they were caught. So I left. I will be contacting the BBB and speaking with DAVE the GM. I missed him today but will be speaking with him Monday. I refuse to let this go because how many people have these two done this to!!! Not to mention I watched him print my receipt and place it on the counter before they were done. When I confronted them the older employee balled up the receipt threw it away and printed out another he had the first one folded in half. I'm sure he was going to hand it to me hoping I wouldn't check the receipt which probably had synthetic on it and not full synthetic. The container closest to your hood when in bay says synthetic (the oil they used) the one closet to your trunk says full synthetic. I'm glad I got pics. I will NOT be letting this go and will 100% staying on top of this till this is made right and those two are put to a stop with screwing over people even if I have to get the news involved

Watch you wallets--thieves and cheats work here!!!…read more My son, who just got his driver's license, went & ordered the cheapest oil change with no extras, which is advertised as being $35. Imagine his surprise when they hit him up for $65?!? I called to ask and "Josh" explained that a 2011 Corolla requires the full synthetic (+$20) and, apparently, an upgraded filter (+$4.60) and he is not allowed to use a lower grade than what is required.... Amazingly, the Toyota dealership is unaware of this law & has been using the wrong oil all of these years. Do not support thieves & liars like these guys--go elsewhere.

Jiffy Lube

3.2

(46 reviews)

shorted me a quart of oil, the lite came on 2 days after i just had the oil changed…read more disappointed. took it to another Jiffy lube. yikes.

I attempted to be a returning customer but when I told them the noise my front brakes were making,…read moreI was told "take it to Firestone or Meineke down the road because we aren't doing any more diagnostic." I asked why and the man stated that his manager told them not to perform any diagnostics. I stated that it made no sense and reiterated that I just got work done to the back brakes and struts at this location, and that I am a repeat customer and he told me to take it somewhere else and "good luck." I'm not sure what this guys problem is.

Best-One of Indy

(26 reviews)

Big fan! They are the best (it's in the name even!). We bought our tire for both cars from…read moreBest-One. The road hazard repair has saved us a few times - even when we were in Florida. It seems the Best-One team across Indianapolis and its partners across the map work as a team with customer service as a priority. I always get excellent Customer Service. At this location, Jim always does me right. We come here for more than just tires. They have worked on our full car tuneups, breaks, AC, water pump. I haven't had an issue they haven't been able to solve. I also like coupons. Most of the time, Vavolinae works with them to offer their customers discounts. My next oil change will come at $7 off. I am a fan! I've been coming here since they were IndyTire. And we came when my 32 year old son was a child. My son now says the same - he uses and trusts Best-One!

Would give zero stars if that were an option…read more I originally went to Best-One of Indy in Castleton for new tires and had a good experience, so I returned for an oil change. Big mistake. The oil change itself took about 30 minutes. Then they told me I needed a cabin air filter. Fine. What they failed to mention was that I'd be sitting there another 20 minutes waiting for someone to deliver the filter from the parts store. Then came the bill--$120 for an oil change and cabin air filter. They claimed my car required extra oil, which supposedly justified the higher price. I've looked into it and can't find anything that supports that claim. Unfortunately, that wasn't even the worst part. Within days, my car started acting up. A warning light came on, it struggled to accelerate, and the dealer found a cylinder misfire. The code cleared, so I drove it home. A short time later, while driving around 35 mph, the engine shut off completely. Thankfully, it restarted, but it began idling high, and there was a metallic clanking noise coming from the engine. I took it back to the dealer. After running diagnostics and performing another oil change, they determined that the aftermarket oil filter installed by Best-One was causing the problem. I had to pay another $285 to correct an issue that never should have happened in the first place. As soon as the correct filter was installed, my car ran perfectly again. I emailed Best-One twice requesting a refund and reimbursement, and provided all documentation showing them that it was caused by their faulty oil filter. No response. I filed a complaint with the BBB. Still no response. I've now filed with the Indiana Attorney General. My only other option is to file a credit card chargeback and absorb the $285 repair bill myself. This wasn't just poor customer service--it was a complete lack of accountability. They took my money, created a much bigger problem, and then ignored every attempt to make it right. Avoid this location. I drive a very common vehicle. There is absolutely no excuse for an oil change to end with an engine shutting off in traffic and hundreds of dollars in additional repair costs. Don't find out the hard way like I did.

Best-One of Indy

4.2

(69 reviews)

I had my brakes done here and the service was great! They also filled my tires with air free of…read morecharge when every single air pump in the area were broken and actually deflating my tires.

Fool me once...actually fool me three times…read more Last three times I have been to Best One on 62nd: 1. Key fab broken. No acknowledgment, just transfer of blame. Got down right nasty when questions were asked. 2. Drop car off for flat tire in the morning. No call on status. I had to initiate the call an hour before closing. Then when I arrive I'm told it only needed air. Next day tire pressure light on. I take it back in and after further investigation there was a nail still in the tire. 3. Catalytic converter was stolen as my car was on the lot over night. No "hey I'm sorry about that" or acknowledging that is a big deal. I was told it has happened multiple times in recent months. That didn't put me at ease either. The technician Keyshawn who works at this location has never been helpful and he comes across rude. His go to line is "we were about to call you." In the past year Ive never felt welcomed at this location by Keyshawn or felt that my car has been in good hands. I've been a loyal customer for 5 plus years; however the past year has been much different. I'm not sure what has changed but my trust has been lost in Best One.

Take 5 Oil Change

(4 reviews)

I'm not a newcomer to Take 5, however, I'll admit I have a tendency to mostly frequent another…read morenational chain. I was in the Castleton area tonight, and I decided to stop by this location that is a few months old and sits around the corner from the new 7 Brew (noting that you can not simply go across from one to the other - getting to Take 5 actually mandates taking a different road). I like Take 5, though I do tend to find it a bit pricey. The top oil change is about $100, the next is $83 (this is the one I got). You can get a basic one for $56. While the prices are higher, I will admit the customer service does tend to be stronger and more consistent with Take 5. As I drove in, I was handed a bottle of water and a fun-size Reese's Take 5 bar. It's a fun touch. Rob was the service manager. I wasn't paying good enough attention to catch the names of the other folks. I pulled in at 6pm - about an hour before closing, but they were perfectly hospitable and I was in the bay in a few minutes. One nice touch here is that you can visit anytime between your next due date and get fluids topped off and even air in your tires. They do have online coupons. They did honor a $15 off coupon tonight. The service was speedy. The employees were personable. Recommendations were made, though there was no hard-sell. Overall, this was a solid visit. While I still think it's a bit pricey, there's no denying the stronger customer service and as I drove off there was also no denying the car was running more smoothly. There's a new Take 5 fairly close to my home - I may have to give them a chance, though I won't hesitate to return to this location when I'm in the Castleton area.

Great service. Manager was great (Rob). Fast and fair price…read more Oil change and engine filter replacement.

Mobile Mechanic Services

(22 reviews)

The gentleman was professional efficient and polite. I will refer him to all my buddies. Never…read moreexpected him to show up after dark July 3rd but he said he was on his way with the new starter. The rust bucket of mines starter was literally rusted to the engine causing bolts to strip out so he rethreaded having to man handle the job. I didn't dare tell him the other mechanic of 30 years gave up. Will was named right. Unbelievable strong willed. Amazing devotion to his profession.

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous

Just Brakes

4.0

(3 reviews)

Excellent work, on time, quality workmanship, outstanding personality…read more I highly recommend Just brakes price is outstanding. thank you for a job well done mark l

Great communication and service provided at a great price. Just brakes showed up as scheduled and…read morebrought all needed items. Thank you

Discount Tire

(106 reviews)

Hi I love this place. I made an appt online (so easy) and…read morechecked out their tire stock and prices online (nice feature). I had a flat tire but assumed I'd have to get a new tire. Nope! They repaired it! And even better - for FREE! Just asked me to keep them in mind for when I need tires. Wow!! With tires about $55 each, I'll def be back. Great customer service and I was there maybe 45 minutes tops.

Friendly service always. Always try to expedite even when no appointment…read more Explained everything throughout process.

Indy Prestige Collision Center

(4 reviews)

10/10 Overall exceptional services. I started a project through Yelp to get a request about my…read morevehicle getting fixed after being in an accident. Luis was very knowledgeable and confident about services and also just giving advice on how to get my vehicle repaired. After calling several auto collision shops I felt most comfortable with info Luis had stated to me prior in a conversation/ consultation. I end up reaching back out and having my car towed to the shop for an estimate and it was very reasonable. Luis was very professional and understanding throughout the entire process. With the damage was done, I knew it would take about 2 weeks , which it did. When I picked the car up it looked brand new ! And not only was the damage repaired they detailed the inside and my junky girl truck lol. Best service, best prices, best results. I highly recommend. They go above and beyond. I appreciate your service. Thank you Luis and Team

Isai, Luis and their team at Indy were very helpful with a pre-purchase inspection of a used car…read more They provided a quick evaluation on a paint job needed for the used car i was interested in buying. They were not only very good at their trade but also very friendly in treating their customers. Their timely help was instrumental in me making the right decision reg my car purchase. I would highly recommend their service.

Tafolla Towing

0 reviews

From the owner: grua/towing any location…read more 317-331-2813

Real Mann's Tire

(3 reviews)

Multiple service done to my vehicle, fast , easy , great price and quotes . Great hospitalityread more

I posted a question on yelp to get some help and only Justin responded... so I went to his shop to…read moreget my tires replaced. They were outstanding! Very nice. Very, very detailed. He even called me a couple hours after I left to see how the tires felt on the car as I had the chance to drive after I left his shop. I was very impressed. I won't hesitate to use his team again if I have another need!

Ultra Auto Enhancement

(3 reviews)

Excellent service, quality, and price! Israel is a pro. He…read moredoes what he says and says what he does.

Had a second car tinted by Israel. Couldn't be happier with the work. Israel took the time to let…read moreme know all of my options and was very accommodating to the time frame I needed. He will get all of my business from now on and recommendations to anyone looking. Top-Class service!

Take 5 Oil Change

(36 reviews)

Krazy Kleen Mobile Mechanix

(2 reviews)

I had requested a quote for a front wheel bearing. Ended up needing front brake pads and rotors…read moreinstead. Being mobile was huge for me, as it was going to be very inconvenient to deal with the alternative. I got a quick response and a very affordable quote. He knows his stuff. I highly recommend.

Our son is storing his 2010 Jeep Grand Cherokee at his grandfather's house for now since we moved…read moreto Florida. Something was really wrong with the back wheel being really loose and not drive able at all. I looked online and found Kendrick was a mobile mechanic! He came right over the next day to my father in law's house, called me with the issue and what needed fixed on it asap. He came back the next day and got it fixed!! So grateful for Kendrick. Would highly recommend him to anyone if you just need an expert to come over to you to help fix your car!!

Bobbys Auto

4.5

(8 reviews)

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Mark H.

7 years ago

Never go here they scam people and insurance really wanna give negative stars

Patrick S.

9 years ago

Left with more car problems than I came in with.

Charlie D.

9 years ago

Came out with more problems then I started with

Tom's Devonshire Automotive - autorepair - Updated July 2026

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Son-Shine Service

4.3

(6 reviews)

The ONLY place I will take my vehicle to. George is an amazing mechanic and is honest! Good prices.read more

We've been taking our 3 cars here for a couple years now. If you need an honest mechanic who…read moredoesn't try to sell you repairs you don't need, this is the place for you. George has been a huge blessing to our family and kept our older cars running. A gift for a family on a tight budget! He's shopped around for parts for us several times. He's flushed the transmissions on a couple of our vehicles. Our van was WAY overdue and the transmission was slipping badly. He suggested an inexpensive additive (put in when refilling) that has made a huge difference. Very glad we found this shop!

JT's Pro Auto Repair

(6 reviews)

I had some brake issues with my car. It had sit for awhile. I took it it to JT'S and he quoted me a…read moreprice I asked him if I had the parts would he do them he said yes and gave me a really good deal. My car is a hybrid so I figured it was going to be a crazy price but it wasn't and they did an amazing job for me. I would recommend them to anybody who has mechanical issues go here and save a bit of money. They are super nice and will keep in contact with you through the whole process.

Was in from out of town during Christmas and car was making a lot of rattling noises. I called JT…read moreand he said they don't work on a lot of Subaru's but that I could bring it in and they would fix it if they could. I appreciated the upfront honesty so I brought my car in. JT called a few hours later and said my car was fixed. He knew what the problem was the second he heard the noise. My brother ended up bringing his car in a couple weeks later and JT fixed it too! Very happy with the service and honesty!

Ralph's Muffler & Brake Shop South

4.5

(16 reviews)

My 2006 Pontiac was running loud. The noise seemed to be from the engine area at the front and I…read morehoped I didn't have a blown gasket or something around the exhaust manifold that might be expensive. I stopped in on a Friday afternoon. The only signage said "Ralphs" and if not for an open garage door with a car inside, I would have thought it was out of business. A mechanic quickly pulled my car in, raised it up with the car running and determined two flex hoses on my exhaust were worn out. Instead of wanting to replace the whole exhaust, he said he'd cut the sections out and replace them. I walked down the street and ate at Popeyes chicken. When I got back, the car was sitting outside completed. The price was reasonable too. It was so quiet, I couldn't even tell it was running. I am very happy and I would go back to Ralphs.

They're always busy so bear with them. I took a 2008 Hyundai Entourage to them to get a 2nd…read moreopinion. I bought it and within a week ran over something, pot hole, railroad and broke the rotting Y pipe. The rear catalytic was also rotting out and a code said the manifold catalytic was bad. No, the dealership did not rig the car it was an under 3k minivan to be used as a slop car for my dogs among other things. Ralph's agreed with most of the previous repair place estimate but did not like welding pipe to the rear catalytic to save it. This minivan has 3 catalytic converters. The price at the other place was $2100 for Y pipe, manifold catalytic, oxygen sensor and welding pipe to the rear catalytic . It would also take more than a week to get parts and repair it. The price Ralph's quoted is to replace the Y pipe, replace the rear catalytic with the chance the manifold catalytic might be bad was 964. I asked will that seal up the exhaust and it would. I went with that option. They had it done in a couple days. I've driven it to work and back as a test and put about 50 miles on it. I've not had an issue so far. If it does fail I'm not as concerned as it's not leaking exhaust now. It's a lumbering boat but it runs quieter now and I've noticed it's slowly improving gas mileage.

Rick's Service Center

3.3

(20 reviews)

Finding a mechanic who truly understands the complexities of a modern BMW can be a headache, but…read more**Rick's Auto Center** knocked it out of the park. I brought my **2021 BMW X7** in because the AC was struggling to keep the cabin cool--definitely not what you want in a luxury SUV. The team at Rick's was professional from the jump. They didn't just throw parts at the problem; they performed a precise diagnostic, identified the cooling issue, and had it blowing ice-cold again in no time. ### Why I Recommend Them: * **Expertise:** They clearly know their way around high-end German engineering. * **Transparency:** They explained the issue clearly and gave me a fair estimate before starting the work. * **Efficiency:** The turnaround time was impressive, especially considering the complexity of the X7's multi-zone climate system. If you're looking for a shop that offers dealership-level quality without the dealership-level runaround, Rick's is the place to go. My X7 feels (and cools) like new again!

I will be detailing this experience very shortly. Mark the owner is a straight up knucklehead.He is…read moreunable to talk professionally if you challenge him on anything. As I told him there is a reason he has awful reviews. I am waiting on a receipt and will finish review soon. Please take your vehichle to a reputable place and stay far away from Ricks service center....I mean just look at his reviews. I learned the hard way. The best thing is Mark will comment back about this and deflect and place blame on the customer ..again look at his bad reviews and he is so quick to respond and throw blame!!!! He is funny in a sad way..can't wait to see his response on here...

Connan’s Paint & Body Shop

4.4

(7 reviews)

Much like the other "not recommended" review, I found the customer service at this shop is less…read morethan acceptable. We were given the name of this shop by someone with many years in the automotive industry in the Indianapolis area. We were told they were the best. Unfortunately, we'll never know. Four months after initially contacting this shop and getting an estimate from them, we were told today, they don't work on BMWs any more because they are too complicated with all their computers. We need a hood and a bumper cover. Nothing that requires even remotely doing anything to a computer on my car. In addition, my car is a 2004. There are 2014 Fords with more advanced computers than what my car has. To top it off, my insurance company has already cut them 2 checks to do the work - thank goodness those are still in my possession! I'm not saying this privately owned business has to take every customer that walks in the door. I'm saying that if you don't want someone's business don't string them along for 4 months. Return phone calls and be professional.

Rick runs a great collision shop. As the parent of 4 children now in their 30s, I know something…read moreabout the subject. Rick is a straight shooter who won't let you waste your money. I also appreciate the integrity in engaging the insurance companies who want him to install used or remanufactured parts. He simply won't do it. Estimates are accurate and reasonable. Often the final bill is lower. Due to the volume of business and returning satisfied customers, it may take a couple of weeks to get the work scheduled, but it is professionally done and always looks as good as new.

Harter's Auto

(7 reviews)

Highly recommended!! Staff was knowledgeable and dedicated to customer service. Price was lower…read morethan all other mechanics. Great place!

Great customer service and price! Had the brakes and rotors done on my Elantra 2 years ago and had…read morethe air conditioner fix recently. Harter's comes highly recommended.

Hobbs Automotive

4.4

(14 reviews)

Great service and staff. Would recommend to anyone. Keep up the great work. Always have a something…read moregoing on with one of my vehicles

We asked them to service our RV. They were very accomdating…read more The whole check in, conversations, checkout transaction was very smooth and professional. The work was done as promised and the charges were very reasonable. It was a pleasure doing business with them! They have my business!

Autotech

4.8

(11 reviews)

About 4-5 months ago I had to get my oil changed and the cover to get to my oil was stuck. They…read morekept working on it until it was done and even added a couple pieces in that were missing. I had my 6 month old baby with me at the time and when I called to let them know, they made sure I was able to get in as quickly as possible! They assured me that i would be cared for as long as I could get there, and their eagerness to make sure I would be able to drive with my baby safely was so deeply appreciated! Everyone was very friendly and professional. Service was well worth the trip and price!!

Autotech is the best!! They have been my repair shop for more then ten years Brian and Dennis will…read morehook you up better then anyone else now there is a lil bit of a wait but its worth it.. I cant say enough about them they are my boys... plus the daughter/phone operator is cool as a fan...you want your car done quick and correct autotech i have a 2010 dodge charger with a hemi and they treated me right even with all my other cars so go with them. You go Brian and Dennis cool folks and daughter

Esler's Auto Repair