Quick, effective, and expert service! Unbeatable prices and outstanding quality! Quick, effective,…read moreand professional.

If you're reading this it's probably too late for you…read more By now, you may have realized Mark's Auto Body is not a place for regular, working-class people or regular (economy) cars. First, they kept telling me about alternate parts and that they couldn't use alternate parts if I wanted a certified Chevy repair. My ninja, this is a Chevy Cruze, not a Lambo, just make it run so I can reach my full-time job, attend my full-time graduate education, and run my part-time business. I couldn't care less what parts you use. But he just basically said if they didn't use the parts that cost more, they wouldn't be able to stand by their work (no warranty). Not a good look.... But secondly, when you try to say the damages are over $8k for a car only worth $9.5k (2011 Chevy Cruze) instead of totaling the car out... That's what you call a vulture and is mainly the reason why I believe Mark's Auto Body needs to take several seats. Shame on Autonation Chevy (now Ourisman Chevy) for referring me to them when I asked them for a Chevy dealership. Mark's Auto can respond to this review any way they desire, but pictures don't lie. Attached is a photo of my estimate from Mark's Auto (they call it a blueprint) vs a KBB private party valuation. Again, over $8k for a $9.5k (maybe) car. Instead of being honest and totaling it out to begin with, they wanted to go ahead on with the repair. Then they told me multiple times that I would be responsible for paying whatever the at-faults insurance company didn't pay. Yes, I got nervous and scared. I pleaded with them. I told them I'm in school and I work, and I don't have enough money to pay the difference (it was 2k after one adjustment). Especially because the accident wasn't my fault! They were NOT having it, lol. I said OK I don't want my car to be here anymore. Then, I was told it would be hundreds of dollars for them to remove my car from their shop. Also, at this point, I'm looking on Yelp and seeing reviews from people just like me. Lol, I don't know how their google listing rating is so high? Anyway, I called my insurance company, who declared total loss RIGHT AWAY. Both insurance companies (both at-fault's and mine) had nothing but negative things to say about Mark's Auto body practices. Greed, it's all greed. In the end, I didn't have to pay anything and I was relieved to have Nationwide swoop in and rescue me because I promise you these people over at Mark's are like robots with no emotion. Especially, Jason, he is rude when you ask probing questions to get the answers you need. You should probably only come here if you are rich and really, really LOVE your flashy, expensive car. If you have a regular, schmegular economy or commuter car, do NOT come here because they will try to rip you off. Like I said, pictures don't lie.

Amazing , My vehicle was finished early and they kept sending me up to date text messages about…read morewhen my vehicle would be completed. The front desk staff is very nice and helpful. The parking lot looks like a mini junk yard and its hard to find parking . But other then that I would use again.

I went to get an estimate on my car that was involved in a hit and run. There was a police report…read moreand video footage. A secretary working behind the desk came out to look at my car and accused me of basically lying about my damage. No thanks! I will take my business elsewhere!

my car shop in Columbia has been my car shop since i was born, literally. my car guy is like…read morefamily. so, it's been a challenge to find a shop in Baltimore to come close to my Columbia shop (Benchmark Motors, if you're in the area). K&S is that shop. Dave is awesome. i don't have to know the jargon to be taken seriously and taken care of. top marks for customer service. i awkwardly described noises that i had concerns about, and the shop was able to diagnose the problem efficiently. the shop didn't have a replacement part for my car at the time of my visit; so they were able to effect a temporary fix while the part shipped. and then they made the quick repair in literal minutes on my return visit. i had an oil change done at the same time of my first visit. they have Mobil 1 synthetic, at a reasonable price. i'm used to buying the oil myself- i think K&S charges less than Autozone, or at least comparable. and certainly more convenient than buying the oil beforehand. i mentioned a couple issues with my car that i had observed, but it was obvious the shop gave the car a good once-over, and i really appreciated that. their rates are comparable to Benchmark's, whose were considerably less expensive than dealership and other shops. i confidently recommend K&S!

Been serving my family for decades. Quality work and great customer care. My BMW has 90k miles on…read moreit and still runs like a dream.

I have been going to Olympic Auto for over 10 years and will not take my current vehicle or any new…read morevehicles I purchase anywhere else. I recently had a major issue with my beloved 2008 Infiniti (Stability Braces had completely rotted out) and needed to get these hard to find parts delivered to their shop to save the life of my vehicle. Ronnie and John worked their tails off to find me these vital parts for my vehicle, calling multiple suppliers throughout the USA, and did not stop until they were able to find and install this part, which in turn prevented me from having to purchase a new vehicle. Throughout the process, Ronnie checked in with my frequently to let me know where things stood, and kept me notified of any changes/costs etc. that were ongoing. Literally ANY other Auto Service Provider would've given up and told me I was out of luck and to find the parts on my own, but not Olympic Auto. If you are looking for a place that won't give you the run around and will keep your car running at a high level until the very end, look no further. This is the BEST Auto Service Provider in the greater Baltimore-Washington area, I challenge anyone to debunk this statement. Thank you all again for saving me the pain and heartache of getting a new vehicle! Cheers.

I had my vehicle inspected here. There were some unexpected findings but it was a fair assessment…read moreof the vehicles condition. Not the fault of this shop but I think Maryland's law about window tint is BS!

So my Saturn Vue has been annoying the hell out of me. I've been having an issue with the tire…read morepressure indicator and when I put air, the warning would've turn off. I figured that I either have a leak in my tire(s) or the air pressure sensor wasn't working. I relied on good old Yelp to find a shop nearby and came across Caton Auto. I dropped off my car and I always get a little uneasy at auto shops cause you feel like you're vulnerable but my experience was amazing. I checked in and waited in the lobby. They have free water, snacks and coffee. They came up to me shortly after and said that my sensor wasn't working and there was no pressure on getting it replaced. They said it would cost about $200 to fix and it actually was the price I was expecting if that was the issue. I just didn't want to pay that for a sensor. And the mechanic told me that he doesn't blame me. I asked how much it would be and he said nothing. They even adjusted my tire pressure since some were off due to filling it with air at the gas stations and they aren't the most accurate. I really wasn't expecting this kind of service and would come back to this place in the future for services to my vehicle. Awesome place!

Caton Auto Clinic - Excellent Customer Service, but Get an Estimate First To Be Sure…read more Caton Auto Clinic provides excellent customer service and is affiliated with AAA. They offer a convenient after-hours drop-off box, a nice waiting area, and a location right off a major beltway. I was also impressed by how clean and well-maintained the parking lot and repair facility were. With over 35 years in business, they clearly have an established presence in the community. My main concern was the cost of diagnostics and repairs. I was quoted approximately $900 for diagnostics and the recommended work, with individual diagnostic charges ranging from about $160-$200 (see attached estimate). After getting additional estimates, I found a local garage that was able to complete ALL the repairs for about the same price as Caton Auto Clinic's original quote. Since my son's car was older, the repair cost was approaching the overall value of the vehicle, so I had to carefully consider whether the expense made sense. I understand that quality service and experienced technicians come at a cost, but I recommend asking for a detailed estimate and clarifying all diagnostic fees upfront before authorizing any work. I also noticed their billboard advertising a $79.99 oil change, which seems like a great deal in today's market! Overall, Caton Auto Clinic has a lot of positives, including friendly customer service, a clean facility, and a convenient location , coffee area . If I had a newer car, I would absolutely consider using them. For an older vehicle, however, I would recommend comparing estimates first to make sure the cost of repairs is worthwhile.

Thinks his shit doesn't stink. Always charges a few hundred more than the initial price given…read more And even after refusing to accept to have him do the proposed work at his inflated price he had the nerve to charge me nearly two hundred dollars as a 'diagnostic charge', this, even after the fact that I had told him what my Haynes manual had said the problem was - all he really did was to confirm my diagnosis. He's greedy.

I came for an oil pan repair on 12/19/24 . Initially I thought everything was fine however after…read moreabout 2 weeks I noticed my oil light would flash every now and then. My next oil service came around and I was informed that my car was very low on oil and the incorrect gasket was used during my repair. I also paid $667 at Glenn's . I was charged 322 for the same exact repair at another shop

I had to get a dent out of a rear door which had the inner workings of the door perfect - the motor…read moreto control the glass and the lock were all working. Lloyd at A-1 autobody insisted I replace the entire door and told me it would cost several thousands of dollars. When I told him that the door was functional he got angry and told me they don't do "shoddy" work! Insurance was not paying for the repair.

My car was in a accident and was referred by my insurance company to go to A1. I met Floyd and he…read moreexplained everything to me. They were extremely fast at getting my car on the road. Very professional. Would definitely go back. Great place to get your vehicle fixed.

Gasket cover replacement. Done! I've relied on their excellent service on all my Mercedes Benzes…read morefor years. Trust them more than the dealership, and have stayed on the road worry free. You are appreciated!

They are a good company but prices are toooo high with prices. If the prices was more reasonable…read morefor the sevices, they would be a 5 star repair shop.