Arslan had a complicated dent to repair. He took his time…read moreand did a great job! Arslan also explained everything and answered any questions I had and gave me some advice on another issue with the car. Without a doubt I will use him again. P.S He is a perfect gentleman!

This was a painless repair on a dent received at the public fishing area at Loch Raven fishing…read morecenter. The repair guy was fast and economical. If I get another one I will definitely use these guys.

Thought I'd be smart by choosing my own body shop rather than going with the shop recommending by…read morethe ins co of the woman that hit me. Total mistake. The office ladies are way to chummy with the insurance adjusters. They totaled my car after completely disassembling it. After a fight with the insurance company, ended up getting charged for a one day storage charge (petty AF), refused to reassembly the car with exorbitant charge, and then provided curious "misinformation" trying to convince me to accept the settlement (I'm guessing so they could scrap the car for profit). Towing the car out out of the yard saved me over $1200. I have nothing to say about their work since they did none, but don't expect them to work for you if dealing with insurance. They are all part of the same crooked system.

Maybe when they find I am a female who may not know well of the car, they charged me double as the…read moresupposed price. Definitely don't choose this body shop!

We had 2 accidents and didn't hesitate to go back to TJ for the repair. Friendly and informative…read morethroughout the entire process and of course the work was perfect. Highly recommend them to anyone who may need work done.

The staff at the body shop have always taken good care of our family's vehicles. Most recently, our…read moreoldest child and newest driver, was involved in an accident. The staff at TJ's did an amazing job, restoring the car and are outstanding with service, friendliness, pricing, and workmanship. they have been and will continue to be our auto repair shop of choice. Thank you to Todd and everyone else at the shop for doing such a wonderful job.

Dan was amazing and went to bat for me against the bad insurance of the person who hit me. He knows…read morehis stuff and was able to cite laws and requirements that they were potentially violating. The repairs came out really well.

I got my car fixed here from a minor accident. The front desk staff are ok and not that friendly…read morebut all the maintenance workers I interacted with who worked on my car were great. They were super helpful and seemed quite honest about my car issues and costs. The front of my car looked brand new when I got it back. Would definitely come here again for the great work done here.

He met me at the local Giant parking lot. Mixed the paint for an exact match. Work was quick and…read morelooked perfect. Very pleased. Will use him again if the need arrises.

Bart was compassionate, kind, and offered a very competitive price. It's very convenient that this…read moreis a mobile service. Someone looking at my car wouldn't be able to tell which side had the damage. It looks great now!

Quick, effective, and expert service! Unbeatable prices and outstanding quality! Quick, effective,…read moreand professional.

If you're reading this it's probably too late for you…read more By now, you may have realized Mark's Auto Body is not a place for regular, working-class people or regular (economy) cars. First, they kept telling me about alternate parts and that they couldn't use alternate parts if I wanted a certified Chevy repair. My ninja, this is a Chevy Cruze, not a Lambo, just make it run so I can reach my full-time job, attend my full-time graduate education, and run my part-time business. I couldn't care less what parts you use. But he just basically said if they didn't use the parts that cost more, they wouldn't be able to stand by their work (no warranty). Not a good look.... But secondly, when you try to say the damages are over $8k for a car only worth $9.5k (2011 Chevy Cruze) instead of totaling the car out... That's what you call a vulture and is mainly the reason why I believe Mark's Auto Body needs to take several seats. Shame on Autonation Chevy (now Ourisman Chevy) for referring me to them when I asked them for a Chevy dealership. Mark's Auto can respond to this review any way they desire, but pictures don't lie. Attached is a photo of my estimate from Mark's Auto (they call it a blueprint) vs a KBB private party valuation. Again, over $8k for a $9.5k (maybe) car. Instead of being honest and totaling it out to begin with, they wanted to go ahead on with the repair. Then they told me multiple times that I would be responsible for paying whatever the at-faults insurance company didn't pay. Yes, I got nervous and scared. I pleaded with them. I told them I'm in school and I work, and I don't have enough money to pay the difference (it was 2k after one adjustment). Especially because the accident wasn't my fault! They were NOT having it, lol. I said OK I don't want my car to be here anymore. Then, I was told it would be hundreds of dollars for them to remove my car from their shop. Also, at this point, I'm looking on Yelp and seeing reviews from people just like me. Lol, I don't know how their google listing rating is so high? Anyway, I called my insurance company, who declared total loss RIGHT AWAY. Both insurance companies (both at-fault's and mine) had nothing but negative things to say about Mark's Auto body practices. Greed, it's all greed. In the end, I didn't have to pay anything and I was relieved to have Nationwide swoop in and rescue me because I promise you these people over at Mark's are like robots with no emotion. Especially, Jason, he is rude when you ask probing questions to get the answers you need. You should probably only come here if you are rich and really, really LOVE your flashy, expensive car. If you have a regular, schmegular economy or commuter car, do NOT come here because they will try to rip you off. Like I said, pictures don't lie.

This shop is amazing! The staff are courteous, informative and just down right professional. It was…read moreexplained to me what needed to be done and I was given price options. I did not feel pressured AT ALL! My car was repaired in a timely fashion...it was done a day early! It looks brand new! I was pleasantly surprised as it had obviously been washed. When I got inside, I discovered the interior had been cleaned and vacuumed as well! Special shout out to JJ... provided great customer service.

After visiting multiple body shops for estimates, I decided to go with Ed and Jim's shop as they…read morehad the most reasonable pricing and knowledgeable staff. Justin took the time to assess all the damages and explain what needed to be done and how the repairs would be completed. They gave an estimated 2 week repair time and in fact they completed the work sooner. They also found some previous work done that was botched by another shop and they took it upon themselves to fix it for me to compliment the work done for the recent damages. Overall, the work was done perfectly and matched the rest of the car and not to mention the lifetime warranty the work comes with, which a lot of other shops were not able to provide. (the pictures of the before and after on my Honda are posted) I am very pleased with the completed work on the car and would recommend this place! Also, upon finishing up the work, they washed and vacuumed for me which was a nice addition!

My daughter had a fender bender and needed to get some repairs to the front end of her car…read more The owner at Rathell Motors helped her through the whole process. Great work and the cost was spot on the estimate. Great work and the body work is really good. Thanks for making a tough day a little brighter.

Doug did a great job repairing my deer-damaged SUV. he was responsive and keep me up to date on the…read moreprogress. Highly recommend.