Broken promises paid $1900 for car repair had to have towed from master tech. awful service. Phil…read morestarted out great but turned into just n awful person to do business with. STAY AWAY n save yourself some misery. Doesn't matter how many cars u have high and mighty Phil could care less about keeping you as a customer but will vent about personal problems about his life which have no relevance.

Excellent service and done in timely manner. Good quality work. Phil did a really good job getting…read moremy truck ready for inspection.

We were just starting a long trip in our camper and the check engine light came on. We called…read moreSonny's and were told to bring the camper right over. They took us into the shop as soon as we got there. Within a few minutes, they diagnosed the problem, sent one of their team members to get the parts, and within a very short time the issue was fixed and we were back on the road. The entire staff at Sonny's is very friendly and helpful. The service was wonderful. I highly recommend Sonny's Service. We will definitely be back!

My son burnt out his clutch in his F250 while away at school. I was 400 miles away. Doug got it…read moretowed to his shop on Sunday and had it fixed on Wednesday! And it wasn't even the clutch! It was a master cylinder. The price was right! Sonny's and Doug are courteous, professional, honest, and kind. Highly recommend

Always accommodating and things are correctly done the first time. Excellent service, excellent…read morestaff. Highly recommend

Can not express my gratitude of your service for my car. Always present and everything is taken…read morecare of. Thank you

Our brand name rental car reported low tire pressure less than 30 minutes after leaving the…read moreRochester airport. We filled it but it was down to 19psi the next morning. The rental company's road side service called Red's. What a great choice. Despite the rental company's overall confusion about the existence of a spare tire (we finally checked, there wasn't), Red's stayed committed to helping. Finally early in the evening Red's towed the rental and returned ~11:30PM with a replacement, a process that took them several hours. All the while they remained in good spirits and did follow through on their committment to not strand us without a car. If we lived here Red's would be my go to car guy.

So driving home last night my left rear wheel came loose. I pulled over and was just about to fall…read moreoff. Called AAA- they sent out a gentleman from Red's Auto Works ( his name was Rich) Friendly and reassuring. They flatbedded ot to their shop-and it was done by this morning-(replaced studs and swapped out wheels and tires. The cost was fair and reasonable-turn around quicker than expected. You guys earned a new client! Thank you JoeyB - Clifton Springs

I recently visited to have my snow tires removed as Murphys is close to my home. I didn't want to…read moredrive to Rochester and this was a good alternative. Jon was fantastic to schedule and appointment and coordinate some finagling of cars. I needed to drop mine off and when mine was done drop my son's car off for the same service. They were great! I like seeing the improvements put into the shop. Way overdue. We will be back.

The former owned Murphy's is a disgrace to the profession. They have scammed me out of my full…read morewarranty refund and totally damaged my car mechanically. They had possession of my car almost a year and knew that damaged it beyond repairability. Tony F. ( Mgr. ), Gary ( Regional Mgr. ) and John ( NYS DMV Inspection technician) continued to promise resolution and never did. If any of these people are still there DO NOT do business with them. They are dishonest and should have been fired. It has come to my understanding that they have been under investigation for some time and have done the same thing to other women. Hopefully the legal system will put an end to the practice and dishonest employees soon. JUST BEWARE.

Excellent service, friendly staff and fast response time. My Harley Davidson broke down in…read moreLetchworth State Park and my insurance roadside assistance couldn't get anyone there for 2+ hours. Called up Jimmy's and they were there in less than half hour. Great and secure setup for motorcycle towing. Highly recommend.

My truck was broken down. They came out in the middle of the night. Fixed it the Sunday morning so…read moreI could get back on the road to my family. They went above and beyond, sending me messages and updates. There pricing was very far. If I lived closer I would go back.

Pete's Auto made a house call to do a little repair on my brakes, so I didn't have to move the car…read more That is some kind of customer service. They have a great staff and a busy shop!

The best place I ever took my car. Great guys , very friendly and they don't charge a fortune. I…read moredon't know what we would do without them.

I got myself into an extremely stupid situation and got my car stuck where even Emergency Services…read moreweren't sure how I should proceed. I was freezing and panicking and right after calling 'Dave's' he showed up, literally right away, and got my car to a safe spot for me quickly. I couldn't be more appreciative of the quick response time and courteousness.

Dave is honest and someone is take my car to again in a heartbeat. He ran diagnostics on my car…read more When he realized it was covered by a unique warranty circumstance, he directed me to the dealership to have it fixed under warranty.