I was towing a U-Haul trailer from Denver to Boston and the worst happened. My differential tore…read moreapart and there I was stranded on the side of interstate 90. In one quick phone call Brandon was out there with extremely quick response time to take care of the situation. He had my truck and trailer ready to go in less than 10 minutes and we were in our way. Really I can't say enough good things about the guy. He went above and beyond to protect my truck and he even made sure me and my puppy made it to our hotel safely. Thank you Brandon, thank you action automotive.

They responded to towing request from AAA. Driver was rude and unprofessional…read more I called their dispatcher and they simply refused to service me. Next day I contacted a supervisor and got an answer that they were willing to send me another driver. Which is an outright lie.

I have roadside assistance with Allstate and 585 Towing picked up my car an hour from the time I…read morecalled Allstate. It was a tow from my house so I wasn't stranded, but the time seemed reasonable. I appreciated the call to let me know that he was 5 minutes away. I'm not sure if other towing companies use this, but I like the addition of the mini wheels they put on the back of your car so you're not adding miles during the tow.

From the owner: 585 Towing Service Inc. (DBAs: 585 Roadside Service and 585 Services) has proudly served Rochester,…read moreNY, for over 6 years, with more than 20 years of combined experience in towing and roadside assistance . We’re known for our fast response times, fair pricing, and damage-free transport. Whether you need a jumpstart, flat tire help, or local and long-distance vehicle transport, we’re here 7 days a week to get you back on the road quickly. Proudly operating under our registered DBAs, including Rochester’s 24HR Towing & Roadside Service. • Licensed & insured • Same-day service • Local & long-distance towing • Roadside assistance for all Cars

Porsche has contracted Gates Towing Inc for their flat bed towing. Unfortunately i've had to use…read moretheir services twice. One for a blown tire in the middle of the night and the second time to tow my car from home. They operators were professional and communicated well. They took their time loading my Porsche onto the flatbed. Hoping they do that with all cars, but Pedro the operator made me feel good about leaving the car in their hands. I wouldn't hesitate to use their towing services again, but hoping I won't have to again anytime soon (should have bought a Camry).

I will admit I wrote a negative review out of frustration and went in wanting to be angry. Scott…read moreand his team made it impossible to maintain that anger. There are other kindness and understanding disarmed me and helps me to see how misplaced my priorities were.

David and his team are AMAZING. Incredibly responsive, professional, and on top of their game. We…read moreloved meeting Orlando who came to save the day. Good guys all around! Wish me had people and businesses with Mr. David's and Mr. Orlando's business model back home by us.

Driver going 85mph with 2 damaged vehicles on back going down 490. Pieces of car flew off damaging…read moremy new vehicle. David lied and deflected aledging their tow vehicles only go 65. Don't use this business, and if you see their trucks STAY AWAY, you'll be left with damage and bad customer service! Real pieces of work...

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

From the owner: A1 Towing & Auto is your go-to source for all of your towing and roadside assistance needs. Give us…read morea call today to schedule a pick up.

They are a life saver!! My daughter returned to ROC after summer to a completely dead car and other…read moreissues. They got her car in same day, replaced the battery, oil and got it all running smoothly again in one afternoon. Incredibly friendly and helpful staff. Excellent pricing and highly recommend them to all!

I cannot say enough about the entire staff at Lewis. They've helped 4 generations of my family stay…read moresafe for years. They're always quick to fit us in as soon as humanly possible, their service is top notch and I truly appreciate the fact that they have taken the time to teach me about my vehicle over the past few years. Highly recommend!!

I had an excellent experience at Jiffy Lube. Not only was the work great, the customer service was…read moreamazing. Blade went above and beyond to give me the best oil change of my life! Really good customer service, and excellent work.

I called to see if they had somebody that could do an inspection. was told yes but only until 4pm…read more l arrived at 3:45 the person that greeted me was reluctant but told me to pull my car around. so I did. at that point I heard someone (presumably the inspection tech) scream and yell about he time. to which the person that greeted me back paddled and said he thought it was 3pm not 4m. I was then turned away. in the past six months I have bought tires and an oil change for my car my wife's car. in addition to two of my work trucks. this is a really convenient place for me to go considering there is never anyone their patron wise. quick in and out. most of the time I'm there it's staff working on the cars of theirs or friends. not going back.

Brian is the MAN!! He does great work at a fair price, and gets it done in no time at all!…read more I trust him and his expertise to provide the best service for my car without going all the way to the dealership. If you're in Rochester, look no further for a great auto shop.

Fast, efficient, ethical. This place is the ideal auto garage, doubly so for Subaru owners. I've…read morenever felt cheated, never felt overcharged, never got unnecessary work pushed on me. I can come here with any auto problem big or small and have full confidence in their expertise. Seriously this is the only auto repair shop where once I felt like I was being undercharged for their time. Truly a gem.

The owner there has always done a great job repairing a few cars of mine including a rather…read moretroublesome old Jeep Wrangler! Highly recommend this shop and the experienced talent he has working there to address big problems!

Quick & friendly. Completed changing fluids. Fair price no problems. Plan on using for my go…read moreto for auto repairs & maintenance