I have roadside assistance with Allstate and 585 Towing picked up my car an hour from the time I…read morecalled Allstate. It was a tow from my house so I wasn't stranded, but the time seemed reasonable. I appreciated the call to let me know that he was 5 minutes away. I'm not sure if other towing companies use this, but I like the addition of the mini wheels they put on the back of your car so you're not adding miles during the tow.

From the owner: 585 Towing Service is a locally owned and operated towing business serving Rochester, NY, and…read moresurrounding Monroe County communities. We specialize in flatbed towing, scheduled vehicle transport, and roadside assistance, including jump-starts, vehicle lockouts, and flat tire changes. With 20 years of towing experience, brings hands-on knowledge and personal attention to every job. Whether your vehicle has broken down or needs transportation to a repair shop, we focus on careful handling, clear communication, and straightforward pricing. You deal directly with the local business doing the work. Call or text to arrange service.

One 490 a car began to overheat so we pulled into a gas station on Mount Reed Boulevard I called…read moreAAA and ANDY from Ridgeway. Sunoco came to do the tile. Our weight was not long for him to arrive and He was very professional and took a look at what we were experiencing with fluids and explained how to check to see if they needed to be additions added to the car and gave us safety tips. He also took our car to our requested.business. ANDY represented his company very well. He was polite, helpful, knowledgeable and genuinely kind . We couldn't have had a better person to help..

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

David and his team are AMAZING. Incredibly responsive, professional, and on top of their game. We…read moreloved meeting Orlando who came to save the day. Good guys all around! Wish me had people and businesses with Mr. David's and Mr. Orlando's business model back home by us.

Horrible Company, assigned to us through AAA to tow my sons car who was away at college: They…read morecanceled the request leaving my son on broke down stating he was not a member even though we have paid extra to add our son to the policy. $169 dollars wasted and not refunded.

When you work with big machines and have problems quite often a mechanic can't repair it for many…read morereasons. So, you need a big machine to get the machine back to your shop. Being involved and working with big machines for many years I've seen Kerhaert's Towing in action many times. I may add I ran a wrecker many years ago. Yesterday my rig broke down and my boss sent Kerhaert's to get me. We've used them many times before. A good bunch! Brandon was the operator they sent to get me. He knows his business well. He is of the 4th generation of the Kerhaert's Towing. They do a good job and get to you as fast as possible.

Perfect place for anything involving towing and auto repair…read more There is a reason they are one of the oldest towing companies in the entire country. 24 hour towing service that has several flatbeds, heavy duty tow trucks and equipment haulers. This is the one company that really can do it all when it comes to recovery, winching, towing and auto repair.

Five stars for Gates Towing! When my son's tire shredded on his way to work, I was in a tough spot…read moreas he couldn't leave during his shift, so I had to coordinate everything around his scheduled breaks. Gates Towing was incredibly accommodating. They worked with me to create a flexible plan: I picked up his keys during his break, left them in the car, and called them once everything was set. I was able to pay via credit card from a link they sent to my phone. Driver Justin went above and beyond by calling and texting me when he picked up the car, and again when it was safely dropped off at our chosen location. That communication made a stressful situation so much easier to manage. If you need a towing company that truly listens and works with your situation, call Gates Towing. Highly recommend! I will be storing their number in my phone should I ever need a tow service again.

Porsche has contracted Gates Towing Inc for their flat bed towing. Unfortunately i've had to use…read moretheir services twice. One for a blown tire in the middle of the night and the second time to tow my car from home. They operators were professional and communicated well. They took their time loading my Porsche onto the flatbed. Hoping they do that with all cars, but Pedro the operator made me feel good about leaving the car in their hands. I wouldn't hesitate to use their towing services again, but hoping I won't have to again anytime soon (should have bought a Camry).

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

From the owner: A1 Towing & Auto is your go-to source for all of your towing and roadside assistance needs. Give us…read morea call today to schedule a pick up.

The other day I was working on one of my film projects. When I was leaving my alert button kicked…read morein regarding my left front tire. I hooked up my auto tire pump machine and got 4 pounds out of it. I guess the air was blowing out as fast as it was pumping it in. I called Triple AAA and gave them my information. They said my wait time was about an hour and a half. Humm, well I know the towing and wrecking business when I did it years ago. And when you get busy you do get busy. I said fine, no problem. About half hour goes by and in comes Excel. I have worked with them before. The drivers name was Mark. Mark's a 17 year veteran wrecker operator. Truck number 23. :) He did a great job in record time, very polite and professional. If you need a wrecker, call Excel, they do great work.

Worst roadside assistance ever. I was locked out of my car. Brandon was "on the way" for 45 mins…read morefor what should've been a 15 min drive. His location was stationary in some random parking lot halfway across the city and not even on the way to my location for at least 20 of those mins. I got 3 separate texts in the 2.5 hrs I was waiting saying they would have a driver on the way and send me a link to their location in a couple mins. I ended up calling the police and got into my car 15 mins after I called the police. If triple a books them for you, just call a tow or service company yourself or the police.

This company is the best. They came out on time and went the extra mile to get out car started…read more Very professional and highly recommend.

Elonoc Towing came out last night to assist me in a roadside emergency south of Scottsville. The…read moredriver was courteous and was able to take of my car quickly. The response was much quicker than I thought possible given that I was in a rural area. I am very happy with Elenoc towing and the driver who came to my assistance late at night!