The service was great, tried the Oreo Brulee and Passion Fruit drinks and both were very good!read more

I stopped by here on a whim, while I was trying to kill some time on 05/03/2026. I am always up…read morefor a good tea or boba, and this satisfied exactly what I was looking for. You have the ability to pre-order if you want; however, since this was not planned I ordered at the register. The service was fast, prompt and efficient. It was not busy at the time; however, it was a cloudy, cool day and early on in the day. I ordered the Mango Green Tea w/ Lychee Jelly, and it was delicious. They always give you the opportunity for modifications and to also modify the sweetness level if you desire. On this particular tea, the "normal" sweetness level is very sweet; however, that is just the way I like it. I would love to try Ume Tea again in the future, and would like to try one of there snacks next time as well.

First time at this establishment. I asked where to order. The gentleman pointed to the order and…read morepay here. Really couldn't ask question or state no sauce just chicken question. Kind of a no contact and at this place. You can sit outside in the large patio area. The food was tasty. Now that we know the routine we will try again since we know the ropes.

Location at universal is great for this spot. Of the selection of places to eat, this was the least…read morebad, the others were habit, Panda Express, kfc, pinks etc. Service was decent and food was also decent. I ordered the grilled chicken poke bowl ($16). It did have a lot of salt which I didn't like, but it tasted very good. The rice was $3 what a great bargain, I got extra rice and the poke bowl that contained seaweed, grilled chicken, edamame, and green onions. It had soy sauce in it which I found to be excessive and overpowered the taste of the chicken to some degree. The ambiance is extraordinary, the universal city walk of immaculate as it was 30 years ago. The King Kong, the lights, neon colors at night and crowded environment made me feel energetic and happy. The food was filling for what I paid, I just wish the chicken wasn't so salty although I normally don't eat salty foods like the other people around me. I'm sure they consumed significantly more salt than I do due to my IBS condition. Overall, of the selective places around, I like this place due to its healthy selection and nature of fish and rice. A staple for high protein and good carbs. Although you can substitute the rice for salad. It won't fill you up. After, I decided to go get yogurt-land to help with digestion. The sashimi poke of salmon and tuna made me hesitant to order due to the chance of parasitic worms or indigestion issues with IBS. I recommend this place if you want to maintain a fit figure. If not, KFC is next door.

First time at Jam Jam and it definitely did not disappoint! I got a few drinks but my favorite is…read moretheir coconut mango pomelo. It was so refreshing and had lots of toppings. Their ube cheese foam slush is a must too. I usually don't go for slush drinks but I was very pleasantly surprised at how yummy the drink was! The store itself is located in the heart of downtown Burbank. The inside is very aesthetically pleasing and cute. There's also plenty of seating outside. The employees were very helpful as well!

My niece asked me to buy boba after church today. I wanted to try a different place than my usual…read moreand looked around Burbank. I didnt have a hard time finding parking which is usually rare during the weekend. The place wasnt hard to find. I got there and there was just a family placing their order in the kiosk and another person placing his order with an employee. They did not have my usual order so I opt to try something different. I ordered: White Peach Milk Tea -- when I took my first sip, it was different but it wasnt bad. I can taste the peach flavor for sure Thai Milk Tea and Classic Milk Tea -- my niece and brother said they like it. It taste good. The staff were friendly and answered all my questions. I will definitely be back here

I have been here twice in the last few weeks and so far loving the drinks from here. The drinkable…read moremochi from the Mochi Mango and Mochi Oreo are really addictive. 3Cat Mochi has got to be the best I ever had so far. The texture and taste isn't something I am able to find in other places near my area (I have tried looking). I have done both in store ordering using the tablet and via online. Both options were easy to navigate. If visiting in store, there might a wait since it seems this place is popular. There is available seating inside. There are little tables, benches and stools if you decide to stay for a little bit. Parking situation varies. Both times I went, on Sundays, there were ample parking and no issues. Wish they would come to the SFV.

Went to 3cat tonight and ordered the same drinks that weren't made correctly last time, safe to say…read moreit tasted the way it should(a relief) My previous review stated that the lime explosion wasn't made properly and that customers were permitted to touch everyone's drinks on the counters, my drink was taken by a patron and I waited a long time. Two signs on the counter instructed patrons to not touch drinks and show their drink number upon pick up. The owner was super vigilant and responsive about the issues and I really appreciate that. I have had nothing but great experiences at the other 3cat locations like Arcadia and San Gabriel so I'm glad to see that Ktown is finally catching up.

love this place so much just wish i didn't have to walk in a shop that smell like straight up bhole…read moreevery time i want a drink

This review is for the King Jasmine Guava ($7.99) only!!…read more I don't like slushies or chunky drinks so I've had sips of their coconut mango and grape slushie before and didn't enjoy it... but that would be unfair since I don't like those types of drinks in general. So anyways Heytea was completely off my radar because I figured I wasn't their target audience (which is fair) HOWEVERRR this new guava drink has me in a chokehold!! It's not thick and chunky like their other stuff. And it's actually good?? I hate that it's good because I went from a Heytea hater to a Heytea frequenter. It's floral, fragrant and it's a perfect mix of guava and milk/cream. Never would I have thought to pair guava and dairy together BUT IT WORKS SOMEHOW. Think strawberries and cream... but guava. The jasmine tea isn't prominent but it's there as a base layer and definitely smells soooo good. The guava taste is strong and I don't know what magic they put in there but it's not artificial and gross. The cream on top is nice too! I tend to drink from the lid the first and just enjoy the cream and then afterwards I'll mix it in with the drink. It's $8 which is pricey.... But I hate that I like it. I've gotten it like 5 times this month alone. They ran out of stickers but the drink is still just as good!

House milk tea with sea salt foam and boba, 25% sweet - really nice smooth flavor, good sweetness…read morelevel, nicely balanced drink. Almost tastes like a really nice caramel/cookie latte. Dessert-like without being too sweet at all. Good stuff. I would order this again. Roasted Brown Sugar Coffee, boba, regular sweetness - nice strong Vietnamese coffee flavor, lightly sweetened and creamy, even at full sweet. I would totally drink this even tho I normally order 0-25% sweet everywhere. The boba in both drinks was nicely flavored and cooked well. The music is a little loud for chatting for us old deaf ppl but they play good stuff and it's a fun environment. They have a foosball table and some board games along with a claw game with adorable little stuffies in it. Service was really friendly and helpful. They encouraged us to try our drinks and make sure we liked the sweetness level. They were very quick to fix a mixup with missing boba in one drink. There is a parking lot in the back that had plenty of space when we stopped by at 4:30pm on a Monday, as well as easy street parking all around.

Normal sweetness was good. Not too sweet. Very kind customer service…read more Got taro milk tea boba and a lychee mojito.

Tea is amazing and not too sweet! Everyone is super friendly and would definitely come back :)read more

I love this place and my fav is the snowy Jasmin is the best also all the staff here are very nice…read moreand friendly They also have parking too

This is the best boba spot in the Valley by far, with so many options to choose from. The customer…read moreservice is excellent--they greet you as soon as you walk in and make your drink right away. I love the teas, and my granddaughter loves the smoothies. The place is always clean, and today I was pleasantly surprised to learn that there's parking available in both the front and the rear. Today, we got our drinks to go, but I enjoy sitting inside as well. The ambiance is great. I'll definitely be back, and soon.

I went in to try this place out while in the area and had a Matcha boba and strawberry waffle…read moresnack. Boba drink that was advertised as $5.50 on menu and Strawberry waffle at $5.00. Total came out to $16.51 and asked for a receipt from machine, but didn't get it. It didn't make sense, but I was busy on a meeting on my phone and didn't notice at the time. My Husband came to join me and come in for a drink. He ordered the Vietnamese coffee, against advertised at $5.50 and his order was $9.99. He just paid it and didn't notice but didn't grab receipt. After we left I noticed charges and was confused. I had planned to call them and we were busy afterwards so lost track before they closed. The next morning I noticed we were charged 2 separate fees in addition to the already overcharged amount! I called several times as they opened to speak with someone and was told manager wasn't in yet and finally got through a few hours later. I explained the situation and issue with charges and asked for a breakdown. I was told the syrup was an extra charge, and the foam on my husbands was extra and so on. It was crazy, but when I asked about the extra charges he said that was strange but couldn't look up on machine and that I should reach out to my bank. I should have read thru other reviews before my purchase to make sure what I was charged. I did see they charged a % for using a card, but that was already included. It wasn't to be charged after and he claimed it could have been a tip, but we didn't include a tip in the first place. Very shady practices and many people have already had issues. Use caution when ordering. I'm sure they get many people this way and rack up on adding charges to cards. Fraudulent activity that made me even have to cancel my card to get a new one. Such a hassle to deal with and so much time to deal with this issue between them and calling bank to dispute. Reporting it now to the BBB and FTC so they stop now after multiple reports. I would have gladly returned here for a drink, but it's the principle and unfair business practices. People work too hard for their money to be scammed and it's sad to see how many locals and families come in/out and are probably being scammed too. BE CAUTIOUS! Report if it happened to you!

Really good sparkling drinks! I wanted something not too sweet but refreshing and these hit the…read morespot the sparkling passion fruit and the hibiscus blueberry one were so yummy and I love a big drink and their large size was a bit comically large but it was so yummy so not a real complaint lol Parking is available in an underground lot and its within a ramen restaurant which was super cute would come again!

Love the service, aesthetic and ambiance. Staff is so friendly and welcoming. Such a clean…read morelocation. The drinks taste so good and I absolutely love the options available for tea! First time here and we will definitely be back again

I walked in and was greeted very nicely , the person working walked me through some of the flavor…read moreprofiles of the drinks and I appreciated her honestly and knowledge of them products I ordered the Matcha Mint iced latte and it was delicious and refreshing

Bopomofo Cafe is a popular boba shop that was originally founded by Philip Wong from Wong Fu…read moreProductions in January 2019. They have now expanded and opened this Hollywood location on Level 3 of Ovation Hollywood. [Parking]: They offer parking validation for purchases of $15 or more if you park at the designated Ovation Parking Garage (Hollywood & Highland). Interestingly enough, I was able to obtain parking validation despite ordering less than $15 which I actually appreciated. Parking with validation is $3 for 2 hours. The cafe closes at 9 PM Monday through Saturday and 8 PM on Sunday, so come before closing time if you are interested in getting validation here. [Ordering]: This spot is more of a grab-and-go location and has no indoor seating. Limited outdoor tables are available in Ovation Hollywood. [Menu]: For drinks, the top two highlighted items are Strawberry Corn Milk and Bala (Guava) Matcha. Unlike other locations, this location serves only limited food items such as the Egg Salad "Bolo" Bun. *** Jasmine Green Tea (Light, floral green tea blend - $6.35): A good drink, but nothing to write home about if I compare it to other tea shops in the San Gabriel Valley (SGV) area. *** Happy to see an above-average tea shop in Hollywood, but please do visit other Bopomofo Cafe locations for the full experience as I think the food at Bopomofo Cafe is better than the drinks they serve.