I had an exterior hose bib that I needed to replace due a leak at the handle. The fixture was…read moretight against the wall, and I could not get a wrench behind it so as to use 2 wrenches to avoid damaging the pipe connecting to the fixture. Jason came out and was able to solve the problem and then refused to charge for it. He wouldn't even accept money for his time and transportation with gas now over $6.00. This was a level of honesty and customer service is above and beyond anything I've previously experienced. They have won me as a return customer should I need work on some future plumbing issue.

They were very prompt and responsive to my Yelp inquiry and initially said they could complete a…read morequartz vanity sink replacement the same day after providing the quote. That was the main reason I chose them. Unfortunately, the technician arrived about an hour late and then informed me the job required two people, so the same-day installation they had promised was no longer possible. A team of two returned the following week. They were courteous and kept their workspace tidy, which I appreciated. Unfortunately, they handled my quartz countertop very roughly during the installation and chipped it in six different places. What was most disappointing was that no one acknowledged the damage or apologized. I noticed the chips immediately after they told me the job was complete and they had left. They also left quite a bit of silicone dripping and smeared on vanity sink surfaces. After I reported the damage, I was disappointed by the follow-up from the manager. Rather than offering a partial refund or covering the cost of having my quartz countertop professionally restored, their only offer was to use a $15 repair kit. The manager eventually came out to apply the patch, but a cosmetic DIY-style repair is not an appropriate remedy for damage caused during their installation. The repair is still visible and does not restore the countertop to its original condition. While the team was polite and initially very responsive, the missed same-day commitment, damage to my countertop, lack of accountability when the damage occurred, and decision to patch the chips instead of covering a proper professional restoration ultimately outweighed the positives. I wanted to like them, having a reliable trustworthy plumber is an asset, but based on my experience, I can't recommend their services.

Have used Rooter Tech before. Had stopped drain and leaky outside faucet. Repaired with least cost…read moreand fixed an issue promptly. Carlos and gang do a great job

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

Ally Plumbing was more than fantastic. I received multiple quotes to replace my hot water heater…read moreand selected them. When they went to install the new heater they ran into a significant unforeseen condition. Multiple different people had to come to my house / the project to evaluate the issue. All of them were polite, professional, and responsive. Ally Plumbing quickly found a solution to the unforeseen condition and were able to execute the change quickly. They were in a position where they could easily have taken advantage of me, but instead chose kindness, understanding, and professionalism to resolve the issue. On top of all this, I learned they are a local business. Honestly, I have been recommending them to everyone that needs a plumber since my unfortunate incident. They are simply the best.

Three different companies initially misdiagnosed our issue. Ally was the only one who hung in theto…read moremake it right. Because of their patience and persistence to find a fair, workable solution, I intend to use them when any future plumbing needs arise.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

I requested service to get our faucet fixed and they came out pretty quickly to do a quote. The…read moreprice was absolutely ridiculous though. I would maybe have them back for a more involved project, but for basic handyman type plumbing I will definitely go somewhere else! The tech was super nice and very professional.

We recently received a notice from the water company that we had a leak, and honestly, we had no…read moreidea where to start or how to handle it. We ended up getting estimates from three different plumbers, and I Need a Plumber Now immediately stood out, they just had the best vibe from the start. They were professional, quick to respond, and took the time to clearly explain everything. They provided detailed information about the work, walked us through both best- and worst-case scenarios, and made sure we felt comfortable every step of the way. Ryan was especially amazing, super professional, responsive, and easy to work with. On top of that, they were able to get everything done in just one day, which was such a relief. I Need a Plumber Now definitely has a customer for life. I would recommend them 10/10!

Highly Recommend Ryan from "I Need a Plumber Now!" After…read moreputting in a request on Yelp, "I Need a Plumber Now!" was incredibly quick to respond--and Ryan actually arrived before several other plumbing companies even replied. Once Ryan arrived, he was extremely helpful and clearly determined to resolve the slow drain in our kitchen. He walked us through a few possible approaches and immediately got to work. After some diligent effort using a drain snake followed by his high‑powered water flushing equipment, the clog was finally cleared. Ryan also took the time to leave us with helpful tips on how to prevent future buildup, especially regarding cooking oils that had hardened inside the pipes. That extra guidance was much appreciated. Beyond his technical skills, Ryan was personable, friendly, and professional. In this day and age, it can feel worrisome inviting someone into your home--but Ryan is someone I'd gladly invite back for a cookout anytime. Overall, the service was fast, efficient, straight to the point, and fairly priced compared to the competition. I highly recommend Ryan and "I Need a Plumber Now!" Thank you, Ryan, for your hard work!

Had them come out to my son's house to replace a shorted gfi and check electric panels. They did a…read moregreat job, were on time and very good price. We have hired them again for some other work. Great company, highly recommend.

The service is great. Very professional and knowledgeable. I have used this service in both of my…read moreproperties. Customer service was great as well answered all my questions and help with making arrangements for what I needed. I would recommend this company and I have already.

I recently had a problem that I attempted to correct myself and ended up needing help. My toilet…read morehad a leak because the wax ring was old and falling apart. So naturally, I did some research and ended up contacting Zoom Drain. They wrote me back immediately and were able to send out Jeremy Linson to come out and give me a quote, it was a little spendy, but worth it due to his technical proficiency, expedience, and willingness to spread some knowledge, plus I got hooked up with a minor discount! A big shout out and thank you to Zoom Drain and your tech Jeremy, if I have issues in the future you guys will be my first contact! Thanks You

Did not get the job done, left my side yard with inches of muck and mud and my garage door was…read morecovered in mud. When I brought it up, I was basically called a liar and that the crew left the work area in great shape. Took me hours to clean up their "great shape". Would not recommend.

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.