Upon arriving we were told a 25-30 min wait. After waiting 45mins they said we were next. 15mins later still no table. Wait staff was standing around with no urgency to serve customers. Very disappointed at how this location is being managed. We left and won't be back. read more

We waited a year and a half to return to Bob Evans and we were thoroughly disappointed. The service was entirely unsatisfactory. We were greeted brusquely and rudely. The menus were thrown down on the table, as were the drinks, the butter and the plates of food. This establishment is NOT COVID conscious. While the staff all had masks, not one employee was wearing one properly. Our waitress, Jermia was abrupt, unfriendly, and poorly trained. The food was mediocre at best. The highlight of our visit was the $2 Cinna-Biscuits. We recommend you get a couple orders to go. read more

This was the first time I had been to Bob Evans in years. I ordered the Farmer's Choice Breakfast. My pancakes were so fluffy and moist. It was pretty packed in there as always for a Sunday. But the service was fast and friendly. I was good and full at the end. So it served it's purpose! read more

We are currently still waiting for our food. It has been almost an hour of waiting. I do not recommend coming here unless you are will to wait a while for some mediocre food. Update- I have received my gravy but nothing else. read more

The Smithfield Bob Evans, did not disappoint. Ashley , our waitress was wonderful, the breakfast was so good, and it is our favorite place to stop on our travels. read more

I was not impressed. The customer service was terrible the workers were arguing. They had lots of drama going on. I had to remind the waitress to bring out my appetizer. read more

So we were traveling from Virginia and decided to stop in at Bob Evans want to send a Sunday afternoon. Normally we what patronize Cracker Barrel but it was extremely busy that day. When we got to the restaurant it was might be busy but there was available seating. The hostess at the time I can't remember her name places on the waiting list and told us the wait time was about 30 minutes. Several other people came in behind us or placed on the list. 5 minutes into our wait time people started to leave and I think they're it was about eight people at that time. My friend asked where we going to be seated and the server hostess walked off and took the waitlist for her. I'm not sure if she knew that we can hear her conversation but she basically walked over to her co-worker and said something about well they just going to have to wait and they both started laughing. And this time more tables left and we still will not provided a table. About 15 minutes after that she said myself and everyone else that came in behind us. We finally were seated and a server was Deborah and her personality wasn't much better because she was one of the ones that was laughing with the other lady. She was a bit impatient with us because we weren't sure about what we wanted at first. So we finally got our drinks there was something floating in my water. My friend asked for a salad with no tomatoes due to her allergies and when it arrived she didn't have it tomatoes on her plate but she did have a tomato base sauce on her chicken. While sitting at the table you could hear the conversations between the waitstaff and they were totally unprofessional and somewhat rude talking about personal matters. And I think the manager on duty at the time was Dina or Tina or Gina one of the three names and not sure which it is was right there with them while they were talking. And not one time did she try and correct them on their conversation. As an overview the food was mediocre and the restaurant needs some cleaning. The appearance is a little shabby from the seating in the booth 2 the dirty or black looking for it or something around the vents in ceiling. I really think that most of the staff nice retraining. And I've attached some pictures of the restaurant in the interior read more

Bob Evans - Seating - Breakfast & Brunch Near Me - Smithfield, North Carolina

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food was undercook and barely edible, but the waitress was nice and the restaurant was clean

We love going to Bob Evans for breakfast. This location is extremely clean and some of the best service we have ever received. Everyone is super friendly and fast. We never have to wait to get our order taken or for a refill. We go here almost every weekend. read more

I've been dining there for a long time. It all started when I had a part time job at the outlets. My husband met me for lunch one day and decided to go, we've been going there every since. I choose Bon Evan over other local competitors because there's less of a wait time, the service is very friendly & I've never been disappointed with my meal. This is the key, regardless of peak times, there's always someone coming around to the tables to make sure everything is a ok. That just doesn't happen as often as it should. I just appreciate that. And appreciate them for making my belly happy. read more

My husband and I eat here quite regularly and we've had nothing but good experiences. The food is delicious and the staff is very friendly. They always great you with a smile. read more

Server was very friendly and welcoming and staff took extra care to seat my father who uses a walker. Food was prepared just to our liking and the portions were very generous. Of course Dad had to order the chocolate peanut butter pie for dessert! Yummy A special thanks to the gentleman who stopped at the table and thanked dad for his service and bought his lunch. What a nice place to stop when traveling on 95! (Also right by the Carolina Premium Outlets.) read more

I have always had wonderful wait staff who are glad you are dining there. The soups are all delicious and comforting. The three course meal is nice in that you can get a soup or a salad as well as a dessert for just 2 additional dollars. Be aware that the drink does not come included as the picture shows. The bread basket is abundant with many choices to enjoy while waiting for the meal. read more

Just had a lovely lunch here with a friend. Thoroughly enjoyed it and the service was great. Nice clean bathroom too. read more

Never been to a Bob Evans before and I will not go to another!! The one in Springfield,nc was an okay looking restaurant but the service was slower than slow. Waited 10 minutes for a server to ask for what to drink, and we already had a feeling it was gonna be slow so we order at same time, ordered coffee. Coffee was full of grounds floating, okay spoon it out no big deal, asked for creamer and for 2 people drinking 1 was not doing it. It came in a tiny glass like maybe size of shot glass, asked for more which we got. So there we sit drinking coffee up and waited and waited for more, she even walked around with pot. Moved cup closer to other side of table so hopefully she sees it, even thos she didn't see me ask her for a refill earlier. 5 minutes later see it and asks and I said yes with more creamer, she fills up but no creamer, asked again and went back to get it. After 45 minutes from ordering food came, pancaked were doughy in center and tasted bad. Eggs not seasoned and hash browns tasted like made data before. Meal was priced very reasonably but servers looked like they didn't care to be working and food SUCKED!!! Save your money and go to Cracker Barrel!!!! Food good and servers smile. Never will go back to Bob Evans again.... read more

Portions were very small for the slightly higher cost. My wife ordered the Pot Roast and it was a lot of gravy and very little meat on top. Although what food we did get was decent, I'm afraid I will not be returning here. read more

Hostess was prompt and friendly. But the waitress wasn't sure we were her table when she stopped to check us and it still took 10 more minutes to even ask for a drink order. I'm confused why pot pie is ready 15 min before grilled salmon and sits in the window waiting? Staff member coordinating orders with the kitchen obviously has forgotten we can hear her. This is the second try and we won't be back. read more

This place is very poorly run. First of all they were out of chicken tenders. We ordered a chicken sandwich instead, which we were told came with bacon, cheese, LTO and pickle. It came with one pitiful piece of lettuce on it and nothing else. Mac n cheese was also a part of our order, and the cup was filled maybe 1/4 full. MAYBE 4 bites worth, I had to bring it back inside to get them to put more in it. Our order was called in as a to go order, so when we came inside there were 8 employees standing around (using foul language I might add) and I stood there for 3-4 minutes before anyone asked if I had been helped yet. There was another lady beside me who's order was sitting right in front of us with her name on it also waiting probably longer than I did. I love Bob Evans but do not recommend this location. read more

Came to pick up an order and it was not ready when they said it would be. I had a crying child with me so I told them I would be right outside. No one came to get me when the order was ready. When I walk in the order was sitting there and every single wait staff and greeter was walking by without addressing me. There was a lady cashing out someone who looked right at me and plain ignored me. Finally I was asked by a waitress if I needed anything because my kid started screaming again. I asked her to check the bag because that was my order that was ready. She checked me out and although this was a takeout I was forced to leave at least a 15% tip for very bad service. I would not recommend this place read more

Stood overnight in Marriott hotel and wanted to grab a bite close by. This great place is literally across the street, from the sweet hostess to the amazing food everything was excellent. I had the country fried steak (so delicious) with Mac and cheese and mash with gravy . It was definitely food for the soul . Everything was nice and fresh definitely hit the spot ! Can't wait to come back . FYI don't leave without trying cinnamon biscuits ! read more

I enjoy eating a late breakfast at Bob Evans. The food has always been hot (I like hotcakes and grits). The coffee is good and the waitresses are always attentive and helpful. I like that it is not so extremely crowded when I go, and the prices are very reasonable - less than Cracker Barrel. Give it a try! read more

Landed here on Memorial Day weekend. Met with a smile and immediately sat. Valerie took great care of our party of 7. Food was great.

My family and I were headed back from Goldsboro to Raleigh on a Saturday night and the kids were getting restless, we tried to eat at Outback but the wait was 45 mintues, so we settled for Bob Evans. Great decision. The restaurant was mostly full but there was no wait, we were seated right away. Our server was very friendly and responsive, the manager checked on us once during dinner, and the food was great. I had one of their new Big Farm Burgers, the Smokehouse. Although it was cooked a little too well-done for my taste (no choice), it was still juicy and the Memphis spice-rubbed bacon was awesome! The side of sweet potato fries was pretty good too. The kids love the menus (lots of activities) and there are quite a few selections (including the breakfast ones), and tons of side options. I believe their health rating was 98 (always a plus to have a good health rating). Overall, a great experience for a reasonable price! read more

A typical Bob Evans. The food and service was good. It was in walking distance to the hotel which was great!

As a local, we love Bob Evans! Rarely do we have to wait to be seated. The food has always been good and they are so great with our 2 year old son. The Banana Bread is always wonderful and we really enjoy the Pumpkin Bread in the fall. There is one waitress we are not crazy about as she seems a little slow and often has to be asked to bring things to the table that should be brought with the food. read more

Super friendly service!! The food was ok. It's a good place to stop if you are on the road and you are looking for a place to eat breakfast. read more

Stopped while traveling. Not busy and had good service. My hamburger was excellent. Juicy, not overcooked. One kid had soup and a baked potato and loved it all. They have a large menu. Would stop here again when passing by. read more

TERRIBLE! Ordered a chicken cranberry salad to go, get back to my office... No chicken! Very little lettuce! So here I paid $10 for nothing. Will NEVER order from here again. read more

Good hearty, quick breakfast. Service was quick and friendly and we were given to go cups for our coffee. Nothing spectacular, just a good breakfast. read more

Over all 1 out of the 4 meals ordered were consumed. No one consumed the chicken sandwiches, my son and his friends ordered the chicken thinking chicken is "safe" and womp womp womp! None of the kids ate the chicken....however the fries for the most part saved the day! I ordered home fries, eggs and ham. Thankfully the boys found life on my plate and the small portions will hold them until we are done shopping. read more

I give 5 stars not really for the establishment definitely NOT to the server Valerie but to the manager Keanise!! She was WONDERFUL! Everything possible went wrong with our food. Cold beverages, stuff in our food, a server that seemed like she couldn't care less about the quality she was serving us, etc. Keanise however came over reassured us she would fix it and she did! Thank you soo much! read more

Very friendly service, David was an awesome waiter!! A very clean restaurant with average food, and amazing service. I would recommend the potroast sandwich, tender and flavorful on buttered sourdough bread. read more

Our server Amanda was amazing. Super friendly, attentive and willing to go the extra mile. My wife is allergic to carrots and Amanda removed all of the carrots from the pre-made salad before bringing it out to our table. The food was also very well made and prompt. The banana bread is especially good. The roasted chicken is amazing as well. The three course meal is a great value. read more

Nice and friendly. Went there for dinner after long ride from NYC. Conveniently located of I95 near all lodging. Food was very good we had the pot roast and meatloaf. And the kids the grilled cheese with fries. I like that it was not greasy but it was very flavorful it was like home cooked. And the dessert was sooo gooood :) the coconut pie and the brownie, and I've had my share of great desserts but their brownie is topping my chart. Staff is friendly and very patient. My waiter Aaron was great and if back in town would definitely visit again. They also have pastries to go. read more

Potato chip Nacho was ok. Pot pie was good, but slimmy. Service could've been better, had to ask for napkins, refills...husband never received a refilled. The waiter didn't even ask, she was too interested in talking with her co-workers instead. Our dirty dishes stayed on the table until we left. Service was good before, don't know what happened. read more

Always good food. Always good service. I am a business traveler and come about once every six weeks and they never disappoint. I even had "breakfast for dinner" on a recent stay. Great stuff and you know what you are getting when you come here. read more

The lady who sat us was inexcusable lazy. She tried to seat my party of 6 in two booths without combining them saying "oh well you can still talk to each other". Complete nonsense. Server was good and food was good too. Just that first woman who even looked like she was a manager! read more

Is less than one star available? We were seated and we're not greeted by a server until 5 minutes later. She took our drink order and returned 5 minutes later. She said she would be right back to take our order. After waiting 15 minutes, we finally left. We willing to give some leeway as it was Mother's Day; however, the restaurant was not crowded, and there appeared to be plenty of staff. We were very disappointed. This was not the first time we received slow service at this restaurant, but it is our last visit. read more

I've usually found this Bob Evans to be great, but my last visit this past December was horrendous. We went in about 8:45 before seeing a late movie. The manager clearly had no control of the staff. Despite only maybe 5 tables being filled, we had to wait for a table to be cleaned off. The restaurant was filthy, food crumbs and crayons littered the floor around our table and others. I was told I couldn't order the coffee drink I wanted because the machine is shut off at 9 (would've been fine without the needless waiting) and the waitress was clearly inconvenienced by my husband ordering soup - she went out of her way to let us know she'd have to go "to the back" to get more. Staff walked around listening to their iPods and ignoring the manager, a man with glasses who seemed nice but frustrated. At one point he asked a girl to take care of something and she straight up refused. We couldn't get out of there fast enough and I'll never go back. read more

The staff is great! The food is outstanding! My only complaint is the ice tea, too often you can barely notice any color to it and it tastes like water too. That's very disappointing. I am a local and we go there several times a month. read more