Wait was reasonable for a Saturday night. Service was fast and great. A little mix up with wife's order, she wanted all BarBQ sauce traditional wings but got half BarBQ and half buffalo. They offered to redo but my wife liked both so it was not an issue. I am still giving them a 5 because my wife loved her food and was not disappointed. I had the triple smash burger and it was great. Great service and great food lead to a great experience. read more

Food was terrible, service was ok ,had to flag her down for refills , I noticed people were waiting to be sat no host they left ...disappointed first time here abd not impressed I give 1 star and 3 for service.. read more

We were driving all day and arrived at our hotel around midnight. Luckily BWW was open until 2am-what a lifesaver. There was a UFC fight on so it was pretty busy and we luckily found 2 seats at the bar. We were greeted quickly with menus and offered to place a drink order. I ordered a Michelob Ultra, which they were out of on draft so I chose the bottle. I cannot remember what hubs ordered but the keg finished in the middle of his pour so he had to wait for a new, full beer. Bonus though, they gave him the half beer on the house! Hubs ordered a chicken sandwich and I ordered 6 traditional wings, Buffalo sauce style, and a side salad with bleu cheese dressing. My salad came out first and quickly. The wings came out shortly after but hubs waited for over 10 minutes more for his sandwich. I guess since it was close to closing time, the bartenders were busy cleaning and forgot about it. You could tell the food was sitting under the heat lamp for a long time because it was dry and overcooked. We ordered one more beer, paid our tab, and left. I had rewards to use so I was able to get my wings for free! I am not sure if we will be at the location in the future but if we are traveling and it's after most restaurants are closed, we will stop in again. read more

See all

After sitting 15 minutes to come to the table and then another 25 minutes only for them to make the drink wrong get some adults and maybe it will run better read more

First time ever. Food was good my wife had the Nashville hot chicken sandwich which was excellent. I had the classic which was good. Good service. Just a bit too much salt Good sports bar read more

Came here at the recommendation of the local hotel clerk and hubby wanted wings. Not sure if I can give one star after an unusual experience here. A very pleasant waiter took our orders after a long delay of reviewing menus given to us by the hostess. Looking over the menu I wanted a salad, and hubby ordered ten wings - naked- because their regular wings are breaded, and the pretzel bites shown on the happy hour menu. Unfortunately a few moments later our waiter informed me that they "were completely out of salads because their truck was coming in tomorrow." Who runs a food business and runs out of all salads? Second choice - street tacos with nachos and salsa. The wings were delivered - and proved to be the driest wings we have ever been served. We were told by the assistant manager it was because they had no sauce or breading - really? I received the tacos, which were spicy, and nacho chips that were good. Pretzel bites were warm and came with sweet mustard and cheese sauces for dipping. My husband had another draft Yuengling, and I asked for an unsweetened iced tea refill. Our waiter told me he needed to make a fresh batch so it would take a few more minutes. No problem, I'll take it in a to go cup. Well, it did turn out to be a problem - he couldn't get the tea maker to work. So no refills. This visit was the first and last one for hubby - he won't ever return. Which means neither will I. He said he hoped other locations weren't run as poorly as this one. read more

See all

Terrible staff. We had 6 adults and 2 children and were told they could not serve us despite the restaurant being half empty. Had to go somewhere else. Very rude hostess. read more

Terrible customer service. We have a party of 11 arrive on a Sunday night. We were told a 20-30 minute wait and we would either be seated at the "party" table after the other party finished or sit in the completely empty section once the waiter got back from break - whichever opened first. After about 15-20 minutes the server came back from break but instead of seating us they sat 3 other parties (3 separate booths). When we asked what happened they told us the server didn't want to seat us in his section because we'd take up 2-3 booths but only be on one ticket. First of all, this wasn't accurate. We would have had 3-4 different tickets and second of all, even if that were true it's still terrible customer service. Since when is that acceptable for a server to reject tables? Will not be back. read more

Pathetic. Every time we order it's way past ready time, food is cold, they leave something out of the order (we have to go back), or something is wrong. Got a Buffalo salad tonight and threw most of it away it was so crappy. Won't order anymore salads from here again. No sauce on any wings. I keep trying to give them chances but it's pointless. read more

Buffalo Wild Wings - Chicken Wings Near Me - Smithfield, North Carolina

Bartender attentiveness is deplorable. Attend more to the regulars. She also did two shots of tequila with two women customers. when is drinking on the job allowed? Did not see anyone managers all evening. I will not be back! read more

1. Service: absolutely horrible. The bar tender is lost and slow. The hostess took so long when we came in that a whole family left. That was the first sign this wasn't going to go well. 2. Food: food was horrible when it came out an hour and fifteen minutes after we ordered it was cold and the sauce was wrong. I ordered Curry Chicken but got General Tso's instead. The wings were cold when they came out. 3. ambiance: Restaurant stinks... literally stinks. Like something out of a horror movie. Would give no stars if that was possible. As I think more about this establishment if I could give it an infinite negative (-) star review, I would. read more

This has to be one of the worst restaurants in Smithfield. We showed up around 5 on a Friday after a long day of traveling. 75% of the tables were empty and the hostess said it would be an hour wait. Ok, probably staffing. When we do get seated, they seat us right next to the bathroom. Ugh. Again so many empty tables and that is where we are seated. Service is beyond slow. One of the servers encouraged us to order off the app after scanning the thing on the table. He even said we could pay that way. Then there was a female waitress who came right over after he told us this and asked to take our order. We ordered the trio chips thing. She forgot to bring it. So it came out after our meal. She forgot my husband's drink. Slow service means after we were done eating, we elected to pay on the scan thing. I confirmed our order, still left a 20%+ tip, and we made our way out. The waitress saw us when we got to the door and threw up her arms and started panicking like we didn't pay the bill. She had plenty of time to check and make sure we were paid and it was a way for us to pay via the app. Before acting so unprofessional, she should have checked either with us or her system before jumping to worst case scenario. The food was ok. The service was just nightmarish. I say that with a grain of salt as I know their jobs cannot be fun and hard work-especially in a short staffing situation. read more

See all

So I wanted to give a 5. I am passing through and needed food. I ordered a pick up of 2 hamburgers and onion rings. What I got is two hamburgers thrown together and fries. There was no napkins, ketchup or silverware. I called and spoke with Melissa the manager and she promised to give me a credit. Let's see if that happens. read more

Buffalo Wild Wings - Not onion rings! - Chicken Wings Near Me - Smithfield, North Carolina

I went with co-workers for an evening meal after a meeting. The place was reasonably busy, but we were quickly greeted and seated. Co-workers ordered wings and I ordered the Buffalo Ranch Chicken Sandwich. Food brought to the table with a minimum wait. My sandwich was prepared as requested. It was a large sandwich with a good flavor but was a little difficult to eat without making a mess. The server was efficient but talked way too much about her life and how she would probably spend her day off. read more

Buffalo Wild Wings - Buffalo chicken sandwich - Chicken Wings Near Me - Smithfield, North Carolina

Horrible service, horrible food, and horrendous ambiance. If I could give this location a 0 star I would. First off homegirl at the hostess took 20 minutes to show up to even sit us let alone the crowd that was waiting with us then when she decided to make an appearance she was very rude and didn't even say a peep to us and caught an attitude with everyone in the crowd. Secondly our waitress took forever just to even take our order let alone our food showing up an hour and 15 minutes later and when it showed up burnt and incorrect, also she was very rude and didn't check up on us not once but made sure that we payed and tipped before before we even touched our food, so save yourself and don't go to this location. So every review that you read on this page is true and save yourself the trouble. read more

Disappointed the past couple of visits. Wings should be hot, freshly cooked. These were overcooked, a dry offering. A huge disappointment covered in sauce. Perhaps the team assumes you'd be enjoying alcohol beverages and not notice the quality. Even the fries were mediocre. Too many other choices for wings towards Raleigh to have to endure this. You had one job, and wings is in your name! CAH in White Oak, still wins the wings competition. Sorry, not sorry. read more

First of all, I want to mention that the stools that are the table that I set in felt like I was sitting in a f-15 jet seat, very comfortable. Something Aversboro restaurant needs to do because you're sitting on a piece of wood at that place. The young blonde haired lady my waitress, was very nice and assertive. I had the wings chili and the chips. Everything was very good but the chili could have been in a bigger bowl cuz I asked you if you want a bowl or a cup and I asked for a bowl but it looked like a cupful. read more

Worst service EVER. The bartender spent more time in the kitchen then serving customers. Then when her friends came in she was ignoring the other customers read more

So it's date night, we go out wanna eat So far everything is great! We got our wings they were cold and wetmy boyrfriend got the potato wedges they were cold as well and not great. The waitress Mallory was very sweet but not attentive at all. Witch is unfortunate. Clearly a chain because everything wasn't spectacular I would not recommend this restaurant for a date and definitely not an atmosphere for a family. read more

Service sucked no adults really young adults only No sauces at all One man waited 35 minutes his order was almost completely wrong Who is getting paid to manage this place? read more

I'm not one to write bad reviews, but MAN does Buffalo Wild Wings deserve allllllll the bad reviews. Not only this one but Every. Single. Location. I don't have high expectations for any restaurant in Smithfield because nearly all chain options are terrible. But I am writing this review because Buffalo Wild Wings is TERRIBLE no matter where. No matter if I place an online order or delivery, or if I go in person, the food is always cold, the service is always slow, and the expectations are always low-but still never met. I don't know how this company is still in business. They seem to only hire idiots or children who don't care what so ever. Unless you're like me and have no other options when you want wings or bar food- don't waste your money! Even if the food isn't cold- it will NEVER seem fresh. I don't even have the energy to talk about how AWFUL this locations service is. read more

Sadly I had to give one star because you can't rate with zero stars. Ordered for take out 10 bone in wings and a small order of buffalo cauliflower. The cauliflower was around $10 and I got nine little crumbs of cauliflower. Hardly worth it. Salt and vinegar wings were tossed in with CLUMPS of the salt and vinegar topping- disgusting. I will NEVER patronize again. Called to offer my feedback and twice couldn't speak to a manager. Once I asked, the phone just continued to ring! Horrible service and food read more

See all

Looking for a quick meal we choose Buffalo Wild Wings our server is Nae! She was friendly and efficient fast with our meals and drinks this was our first time dining here and I was not disappointed the pharm/garlick wings I ordered were delicious the men's room was clean as well as the restaurant music a bit loud but conversation was not effected. read more

The food is sub average and the bar smells like moldy mop water. The music was way too loud. The bar tender is very rude and not attentive. The manager seems to be surfing the web on a laptop in the corner. Unfortunately, I wouldn't recommend this location, even though I'm a long time Bdubs fan. There are better places to get wings in the area. read more

Arrived 5min before noon. 2 waitress with 1 in traing took our ordered of 2 lunch specials bonesless wings with wedges and Pepsi. Approx 12:30 we were told they ran out of chicken and only had 2 cooks then @ 12:43 training waitress brought out 1 order of wings and wedges. Now I'm pissed because we planned to eat then go to movies for my Friends 78 birthday, so we got up and left. Oh on the way oit we suggested new customers to leave based on our bad of service. By the the last time we went there was like 3 months ago and they we short waitress. The problem is Management. A thorough review if this Smithfield NC mgt needs done immediately. read more

I came out with my son for a quick lunch. We sat at the bar and Damian took great care of us. My son was pleased with his bbq boneless and wedges. I definitely tasted his wedges. Next time I will order my own. The were very yummy. Probably some of the best wedges I ever had. I ordered the parmesan garlic wings. I am one of those people that enjoy all flats. I very pleased they were able to accommodate me. The wings had just the right amount of seasoning. I was pleased. Garlic wings at times are too salty for me but these were right on point. I do not venture out to Smithfield often but this may become our lunch spot when I do. read more

Buffalo Wild Wings - Parmesan Garlic Traditional Wings - Chicken Wings Near Me - Smithfield, North Carolina

Food, we order 15 pieces of boneless and they give us 14 pieces of boneless , Plus the food was cold, and terrible, food was dry and made our stomachs hurt. Service, was terrible they took to long by the time they came, people were still waiting after 15 minutes. Ambiance, smelled terrible like a drunk person type smell. read more

Bar tender ineffective, slow and not worth hiring. 3 Guests. Chicken Tenders Overcooked. Boneless Chicken overcooked. Had to order a separate hamburger with specific instructions to keep from overcooked. Cheeseburger with brisket had horrible flavor. The Restaurant had a 45 minute wait with mostly empty tables. Staffing was the worst possible. read more

The only reason I'm giving 1 star is because our waiter was nice and on it. Other than that, place was disgusting. The women's bathroom had a puddle of piss on the floor and toilet covered in pee. Tables sticky, main area covered with trash all over the floors. I could go on with how gross this place is. Don't recommend. read more

During a very non-busy lunch hour, stood inside the door for 10 minutes with no host. Eventually just seated it myself in the bar and no one ever even acknowledged my presence. Eventually just left. They did not look busy at all, and had four or five employees working. But no host. read more

Buffalo wild wings has always been one of my families favorites. We will continue to go to the Garner location. This was the worst food I think we ever had in our life and experience. We walked in at dinner time on a Tuesday and a ton of tables were available. The host sanding just waiting for someone to walk in. we said table for 2, he had to clean the table off before we could be seated. I looked around and all the empty tables were dirty. My husband and I ordered two buffalo chicken wraps with everything that comes on them and two sodas, that is it. We waited an hour for food that came with no lettuce no tomatoes, and not much chicken but sopping in buffalo sauce and cheese. The waitress did not ask how anything was and seem very overwhelmed. This will be my last time ever going to the location Smithfield, North Carolina. read more

Just keeps getting worse! Took 18 minutes to get our drinks, then when they brought them, the beer was bottom of the keg and flat. Grilled tenders were actually good but the fries were left over from last week. Gave it a second chance today after having a terrible experience a month ago and will not be back unless new management comes in and gets this place in shape. Such a shame to see this place go down hill so quickly! read more

We haven't even ordered yet. We waited at the hostess stand for 5 mins and a very nice server said he would find someone to help us. 2 mins later, 3 girls walked out from the back together. The one that seemed to be in charge (long black hair) grabbed 2 menus, grunted "2", and walked off expecting us to follow her. No "hello", "sorry for the wait", "right this way", or even eye contact. The only reason I'm giving them a star, is because our server (also the bartender) deserves 10 stars. Beyond personable, working her tail off, and all with a huge smile. She more than makes up for the negative #of stars the hostess deserves. Edit: So far, we've only received your appetizers, and they were cold. Been here for over an hour already. read more

The server was fine. My concern was the food. It was cold and the cheese on my fries wasn't even melted and in my wrap they left the tomato with the stem. Also take into consideration it took so long to even get our beverages. She didn't refill our drinks after the first time. Our sister got her main dish first then thirty minutes after me and my brother got our main dishes and my sister was already done. It was a very bad experience honestly. We got our food discounted thankfully. read more

Buffalo Wild Wings - Chicken Wings Near Me - Smithfield, North Carolina

See all

I love the Buffalo Wild Wings chain, but this restaurant is the worst of them all. I'm local and we wanted to get some wings for an early dinner and just chill. We came in at 4:30 and there was a couple of people dinning and at the bar but there was no hostess to be found. There were, however, multiple employees hanging out and talking, looking over at us a few times and continuing on with their conversation. After a few mins of us not even being acknowledged or SOMEONE saying " we will be right with you" or something, we turned around and walked out. And this isn't the 1st time there has been service like that. We've ordered on the app to go items and gone to pick it up at the designated time and it's still not ready or it's cold. You don't get the sauces or dip or utensils. You basically have to open up everything to make sure you got everything you ordered (and the hostess still isn't there, so you still have to wait a ridiculous amount of time). Whoever the General Manager is really needs to fix the problem....this has been going on FOR YEARS and hasn't gotten any better. read more

This has to be by far the worst Buffalo Wild Wings I have ever been too the waitress are horrible!!!! Never step food in that place it's disgusting the restrooms are even worst just imagine what the kitchen looks like! read more

We stopped here while traveling. My husband got the Nashville Hot Chicken sandwich. It was surprisingly bland to him! If you had Nashville Hot Chicken, you know it is very spicy! I had the All-American Cheeseburger. It has two smashed double patties. Mine was overcooked and therefore dry! The fries were goid though and our server was pleasant ! read more

Buffalo Wild Wings - All American Cheeseburger - Chicken Wings Near Me - Smithfield, North Carolina

See all

Long wait time, food extremely cold, boneless wings over cooked to dry to eat, returned food to throw way.

Ate at the bar. Not busy at all. Bartender was extremely slow and inattentive She was slow at every single phase from initial greeting to check. I mean very slow! I wondered if she was also cooking by all the time she spent in kitchen. I should have read reviews prior. Lots of other area choices read more

Reallllyyy bad service in the front!! Front counter is alwaysss unattended! Ordered a to-go order, waited 30 minutes outside, then another 30 minutes inside. When it came out, it was incomplete and waited another 10 minutes for the girl to come back so I could tell her. I had asked a waitress if she could please call her, and she went straight to her table to cash them up, which is fine, but then goes and just starts chatting with a waiter. And passes by and just looks at me. Urgh! And this is not the 1st time! This happens almost everyyy time I go!! Bww in smithfield needs work done with management! read more