Charged me over a thousand dollars to fix my truck. He said…read moreit was all set, but now it only goes 30 miles an hour. Now he's not returning my calls. It's a shame because he seemed like a real nice person. I just wish he would make it right. making a mistake is understandable, but ignoring an issue is inexcusable!

Alex Bates is the owner and mechanic for this awesome mobile mechanic program. My brakes failed and…read moreI was stuck. Alex came within 24 hours and sorted out the problem and repaired the entire braking system. His price was fair and his professionalism, greatly appreciated.

Boat a 2013 new Pursuit C260 and it sunk. They sent the boat back to the factory twice, redesigned…read morethe transom and the boat still sunk. Bosun's ignored the situation and now they are sticking their head in the sand. The owner Tim Leedham told me the engines were two heavy for the boat, but then never did anything bout it. They are the WORST I have ever seen and they do NOT stand behind their product.

Here's how to destroy a once wonderful industry. I Bought a new boat from Bosun's in East Falmouth…read morein 2015 and they gave me what seemed to be honest, good, friendly service for several years, for which I paid them a lot of money for those services. We also put several hundred hours on our boat and we just loved it. Then In 2018 that all changed terribly. Bosun's Marine said they winterized my boat's 2 x Yamaha 350 engines, the generator, the water systems, the head, and so on, and charged me for it all the typical several thousand dollars. But the truth was that they never did any of what they said they did to winterize my boat that fall. I live in the West and could not go East and see that what they said they did was actually done. I had to trust them. The next spring I then again paid for their getting my boat ready for the 2019 season, including Patrick, their mechanic, saying that he did a sea trial of the boat and all it's systems and that everything worked just fine except that one of the two Yamaha 350 engines blew up and was destroyed as he conducted that sea trial. The only part of what he said that was true was that he had blown up the engine that had not been winterized properly the fall before. We found out later that he had never even looked at the generator, head or any other systems on the boat that spring. That was all a lie. They did no such comprehensive spring sea trial, except to blow up one of the two Yamaha motors. They then said that my boat insurance would not cover the engine and so they said it would cost me something like $40,000 to buy a new engine, and that that was my only option. After putting on the new engine they then told me my boat was all ready to take and use for the summer. So I went to Bosun's and walked through the boat and tested basic things. The generator did not work. It seems they never winterized it or changed the oil in it the previous fall or in the Spring. This lying to me continued to go on for weeks. They kept saying things were all fixed when they were not, and they of course kept charging me thousands of dollars more. I met with Tim Leedham, Bob, Patrick and others and they just kept lying to me and saying they had done it all correctly the fall before and that these things just happened when boating. Once the boat was finally seaworthy, months later, I decided to put the boat up for sale. I could no longer work with Bosun's or boat at and around Cape Cod. Since I don't live on or near the Cape, and the boat was at Bosun's, I had them sell it. I lost over another $60,000 from what similar boats, models and years were selling for during the sale of my boat. Bosun's Marine and it's owners and service people destroyed our family's love for boating, trust in Cape Cod marine-related people and services, and cost us many tens of thousands of dollars beyond what was remotely reasonable. The employees who knew what was going on would not talk to me for fear of being fired, and just said that the Bosun's Marina was just not what it used to be, and that similar experiences were happening with other boaters who used Bosun's. The whole experience was just awful, terribly costly, and so very disappointing, especially the blatant dishonesty of management and other employees. It was just the worst possible experience! I would obviously not recommend Bosun's to anyone. For those still using Bosun's, read your statements of costs for services very carefully and watch out for their over billing, double billing and extra parts and services billings. Check that services really are done. Or, better still, take your boat somewhere else, to a reputable, honest dealer.

Clown Show ... with appologies to clowns since they are way more professional…read more Checked out reviews Looked good: Monday- called - great communication. Made an appointment. Got a electronic calendar invite. Talked to the technician about the issues with my boat. Got a text with confirmation of a time to come window on a Friday. Arranged my schedule around that appointment. Friday: No show for appointment. No calls. No return calls from them, no response to texts. Total ghost. Monday: I talked to Charlene (office manager I think) and she said they had an emergency with a long time client and couldnt make it. OK fair stuff happens. When is he coming this week? "I will talk to Mike and Jay." No return call. Finally a text back from Charlene saying "they are concerned about working on your boat, I asked Mike and Jay to call you". Now its Thursday - no follow up. If you didnt want to work on boat .... don't waste 10 days of my time and now I am back to square one. Communication. Completely unprofessional. Probably lying about the Friday emergency since they are not interested in my job. Which I probably dodged a bullet but like i said completely unprofessional Clown Show. Beware - this is the type of person that does not stand behind their word / work.

From the owner: Preservati Marine LLC provides mobile boat services and repairs in Mashpee, MA, and the surrounding…read morearea.

Prompt and reliable service with affordable rates. They've made repairs to my WaveRunner and…read morewinterized/shrink wrapped my boat. Hands down, Chris and Drew are two of the best guys out there.

From the owner: Ahoy! Chris H here,…read more I started CCJS in a small shop in Mashpee to help folks who were having a hard time getting professional and timely personal watercraft maintenance in southeastern Mass. A few years back now I switched to mobile service full time to be able to help those who don't want the hassle of transporting their craft to and from a shop. Shoot me a text and we can get you the help you need!

I don't often leave comments but I was very impressed with the work David did for us in prepping…read moreour boat for the season. Our boat had barnacles on the bottom and had not been bottom painted so it was a tough, multistep job. David was so knowledgeable about products, costs, durability and different approaches. He gave us a very detailed proposal with steps, hours, product costs, and a schedule for each step along with timing for each and was great at communicating. He stayed true to his word in terms of timing and costs. He is the ultimate professional - so polite, kind, and reliable.

I have witnessed firsthand the work ethic and attention to detail that has been provided across…read moredifferent contracts each requiring its own skillset. I look forward to working with them in the future.

great staff and amazing location. the facilities are also clean and well maintained. Dock staff…read morewere awesome

Contacted this yacht Yard for a warrantee work on one of our refrigerators. We were referred to…read morethem from the manufacture. I called well in advance in order to have this serviced. Initially they Said warranty work was a low priority and they could see if they could get to me. Never heard from them for a week contacted them again only to be told they could fit me in a week and a half later long after we're gone. Horrible unprofessional don't use them.

This is probably my favorite West Marine of the many we have in the greater Boston area. I like…read morethat it's spacious and easy to roam around. Given all the square footage they sell more items than the average West Marine including surfboards and kayaks. Our boat is being hauled and covered in a couple of weeks until next spring so there were a few things we needed. We found them here. The service is very friendly and accommodating. The staff seem to know what they are talking about. You certainly don't want to go into any specialty shop and find that they've hired just anyone. Whether you have a simple rowboat or a live aboard yacht, you'll find all the technical items you might need as well as some of the more fun accoutrements for your boating pleasure.

I went there because Monahan's was closed on the July 4th weekend. Like, the whole weekend. Like,…read morewhen I made a real push to get on the water. I've heard about Monahan's and West Marine before. they are relatively close together. I was lucky that they were open, although I still did not get my boat on the water, it was not due to lack of parts. they are slightly expensive, but open a lot. I think they were basically helpful, more like a walmart for boats than a boutique place. they have a large selection. I could see going back. Monahan's, I would be sure to call ahead of time. The large parking lot has a lot of bumps on the way out that will hurt cars with low clearance. I've not found that to be very satisfactory. I've not found a way to avoid it. I will have to try a different exit, but I really should not have to, I suspect the bumps are actually out of spec.