great staff and amazing location. the facilities are also clean and well maintained. Dock staff…read morewere awesome

Contacted this yacht Yard for a warrantee work on one of our refrigerators. We were referred to…read morethem from the manufacture. I called well in advance in order to have this serviced. Initially they Said warranty work was a low priority and they could see if they could get to me. Never heard from them for a week contacted them again only to be told they could fit me in a week and a half later long after we're gone. Horrible unprofessional don't use them.

Great place to dock your boat... Very friendly staff and great service to put all size boats in the…read morewater.. Beautiful neighborhood as you drive in. i was only there for work to promote our new 2021 Chevy trailblazer activ but had a great time.

I had an engine problem on my way to Boston from RI. The staff here provided a tech on the spot,…read morediagnosed the issue, replace the faulty part and had me on my way pronto! Could not say enough good things about this Marina

Boat a 2013 new Pursuit C260 and it sunk. They sent the boat back to the factory twice, redesigned…read morethe transom and the boat still sunk. Bosun's ignored the situation and now they are sticking their head in the sand. The owner Tim Leedham told me the engines were two heavy for the boat, but then never did anything bout it. They are the WORST I have ever seen and they do NOT stand behind their product.

Here's how to destroy a once wonderful industry. I Bought a new boat from Bosun's in East Falmouth…read morein 2015 and they gave me what seemed to be honest, good, friendly service for several years, for which I paid them a lot of money for those services. We also put several hundred hours on our boat and we just loved it. Then In 2018 that all changed terribly. Bosun's Marine said they winterized my boat's 2 x Yamaha 350 engines, the generator, the water systems, the head, and so on, and charged me for it all the typical several thousand dollars. But the truth was that they never did any of what they said they did to winterize my boat that fall. I live in the West and could not go East and see that what they said they did was actually done. I had to trust them. The next spring I then again paid for their getting my boat ready for the 2019 season, including Patrick, their mechanic, saying that he did a sea trial of the boat and all it's systems and that everything worked just fine except that one of the two Yamaha 350 engines blew up and was destroyed as he conducted that sea trial. The only part of what he said that was true was that he had blown up the engine that had not been winterized properly the fall before. We found out later that he had never even looked at the generator, head or any other systems on the boat that spring. That was all a lie. They did no such comprehensive spring sea trial, except to blow up one of the two Yamaha motors. They then said that my boat insurance would not cover the engine and so they said it would cost me something like $40,000 to buy a new engine, and that that was my only option. After putting on the new engine they then told me my boat was all ready to take and use for the summer. So I went to Bosun's and walked through the boat and tested basic things. The generator did not work. It seems they never winterized it or changed the oil in it the previous fall or in the Spring. This lying to me continued to go on for weeks. They kept saying things were all fixed when they were not, and they of course kept charging me thousands of dollars more. I met with Tim Leedham, Bob, Patrick and others and they just kept lying to me and saying they had done it all correctly the fall before and that these things just happened when boating. Once the boat was finally seaworthy, months later, I decided to put the boat up for sale. I could no longer work with Bosun's or boat at and around Cape Cod. Since I don't live on or near the Cape, and the boat was at Bosun's, I had them sell it. I lost over another $60,000 from what similar boats, models and years were selling for during the sale of my boat. Bosun's Marine and it's owners and service people destroyed our family's love for boating, trust in Cape Cod marine-related people and services, and cost us many tens of thousands of dollars beyond what was remotely reasonable. The employees who knew what was going on would not talk to me for fear of being fired, and just said that the Bosun's Marina was just not what it used to be, and that similar experiences were happening with other boaters who used Bosun's. The whole experience was just awful, terribly costly, and so very disappointing, especially the blatant dishonesty of management and other employees. It was just the worst possible experience! I would obviously not recommend Bosun's to anyone. For those still using Bosun's, read your statements of costs for services very carefully and watch out for their over billing, double billing and extra parts and services billings. Check that services really are done. Or, better still, take your boat somewhere else, to a reputable, honest dealer.

I had a good time while staying at the marina. Most staff members were friendly and helpful. While…read morethe dock master was not there at all so did not get a chance to talk to him ,but did not seem like he is not around much.

Really kind and helpful staff. VERY clean bathrooms with showers. Convenient location- walking…read moredistance from the grocery store, steps away from a couple good restaurants (especially Beach Road and The Art Cliff Diner) and close to the bus stop. Nice sitting area, small beach, and live music on the weekends! Only 1 washer/dryer but it's free, in an air conditioned room with seating, and they're looking to add more. Overall, wonderful experience staying at the dock for a couple nights and we can't wait to come back!

No luxury dockmaster house like at 50 front street, but the customer service is still good and you…read moredon't need a gate key just a code to come and go from this shipyard. This yard is also closer to the local watering holes ** VERY IMPORTANT and the cheap motel a lot of contractors/crew live in.

It's a little tight for a big yacht, but we made it in no problem. We were greeted by the friendly…read moredock staff immediately and the place just has an overall cozy feel to it. Conveniently located to The Ocean St attractions as well as Main St. And, cheap(er) fuel prices!

Got fuel recently. No one wearing a mask including the owner. What the hell is wrong with these…read morepeople? At the fuel dock i told the kid I needed fuel and water. He motioned to the water hose and walked away. He couldn't hand me the hose? Hard to blame a kid- who trained him. Sadly, only place in Hyannis you can get fuel.

We wanted to post this review to let potential boat buyers know about our experience with John…read moreBibeau through Oyster Harbors Marina. We purchased our first boat over five years ago from an online ad on Yacht World and John answered the call. It was a 34 Silverton Convertible, and we knew nothing about boats. Turns out that boat was absolutely perfect for us! John was instrumental with help and answering every phone call with the hundred questions we had as new boat owners. If he was not able to answer the question, he had a contact who could. He personally helped us with everything from winterization and spring commissioning, elbows and risers to manifolds. He also installed a stereo and speaker system so we could enjoy music throughout our boat. Five years later and we are still enjoying the boat life. We expressed to John our wants in a newer and larger boat to accommodate more friends and family. He again answered the call and began what would turn into an exhausting search. We were on this search for a Silverton 392. John accompanied us on multiple trips to view potential boats, some as far as Maryland, some twenty-hour days!!! After countless trips and a failed sea trial, we found the boat of our dreams. Again, John was there to negotiate the best terms to purchase the boat. We then needed to get our new boat from Essex, CT to Danvers, MA. John, also being a licensed Captain, cleared his busy schedule to pilot our boat home. Now settled into Danvers, John has just been over to install a kick ass surround system that the entire marina will be envious of. :) So, as you can see, John is so much more than a boat broker. He is the total package to help anyone with all their boating needs. He treats all customers equally from $3,000.00 boats up through a million!! We are so fortunate that he answered our call five years ago. Thank you, John! We truly would not be enjoying where we are today without you!

Bought a 200k boat, and it had defective batteries, and a couple of other issues. They committed to…read morereimburse me and never did. They do not stand behind their products.

I just had the team at boat butler do a full detail and ceramic coating on my Pursuit. I have to…read moresay that I am thoroughly impressed. The coat came out like glass. Repels water beautifully. Would have no problem recommending them and using them again in the future. I saw the 1 review from 4 years ago. It looks like they have really made significant improvements! I just had 5 star service. Seth and the team were VERY meticulous.

If you are considering Boat Butler for boat winterization needs on Cape Cod this year I strongly…read morerecommend against it. I gave Connor Thomas and his team 2 seasons in row to get things right and he disappointed me even worse the second year. Whatever work he quotes; you can expect to pay 35% more when he's done with you. Little things like quoting labor for engine winterization, but not the parts, lifting the boat off the trailer in addition to the price per foot to do the bottom. How can you paint the bottom properly without doing this? (lifting the boat) Shop supplies and hazardous waste "addons" that are all BS. His cost for adding antifreeze to the water tank that I had told him I already treated once were ridiculous. When he would not answer the phone or my texts for weeks at a time after having my Hydra-sports for 3+ months for winterizing; I had the Mashpee Police drive by his location and inquire as to whether my boat was still there. Ironically, the boat was back in my driveway in E. Dennis the next day. A bent fender on my 2 year old trailer and dings in my motor cover and hull were "not from him". Right! Of course he parked the boat on the opposite side of my driveway in front of my SUV so I couldn't get out, but an honest mistake I'm sure after picking it up delivering back from the other side of the driveway 2 years in a row. Final straw was leaves in the interior of the boat, latex gloves and used rags in the motor well and a broken Shakespeare VHF antenna after I uncovered the shrink wrap job in early May this year. the shrink wrap job itself was actually respectable. Connor made some noises about repairing/replacing the antenna, but it was all talk and more talk from some other person in his organization he pointed me to who gave me an email full of double speak about it and how they did nothing wrong. Unfortunate as I was hoping Boat Butler would be my organization of choice each off season here on the Cape. We can all do better somewhere else. John Tronti Captain USN-RET Marine Engineer