I hired Puget Sound Abatement to perform abatement work at my home after a tree strike, and my…read moreexperience was extremely disappointing. Three items--a partial curtain rod, crib hardware, and a stepping ladder--went missing after the period their crew had exclusive access to my home. A value of $373.96 from a $41,019.80 bill. I have timestamped photos showing these items being present before work began and during, and missing after their crew finished. Despite providing this evidence and a detailed timeline, the company repeatedly denied responsibility, suggesting the items may have been moved before their arrival, even though we had not lived in the home and no other work had occurred during that time. It makes no sense for us to lose these 3 random items as they claimed when there were much more valuable items in the impacted room. The company promised comprehensive documentation of all items handled for insurance purposes, but what I received was incomplete and inconsistent. Some photos were sent to my husband, and there was no clear record of items removed from certain rooms and where they placed each item in the kitchen. When issues were raised, the company provided shifting explanations and ultimately refused to reimburse the $373.96 replacement cost for the missing items. Additionally, I had to correct a previous billing error where I was charged for all quoted hours that were not worked. This, combined with the poor communication and lack of accountability, left me with no confidence in their professionalism or customer service. I am sharing this experience so other homeowners are aware of the risks and documentation issues. If you expect clear records and accountability, I recommend considering another company.

A person came to look at our kitchen to give us a quote for demolition. He said he would e-mail us…read morean estimate, but never did. I wrote to the company to request that the quote be e-mailed to us, but we never received the quote. If the communication is this bad when simply requesting a quote, I can only imagine how poor it would be if we had hired them.

We had a terrific experience with AEC, from estimate to completion. Work crew was very…read morecommunicative and extra respectful of our home. Work was done on schedule and very carefully, cleanup inside and outside the house each day was thorough. And Mike was extremely helpful with his onsite estimate. AEC was the only estimator we talked to who told us about the ZAI Trust, which processes claims for residential asbestos insulation removal and re-insulating costs if material tests positive for their product. That's a big deal. Would recommend AEC services without hesitation.

We contracted with American Environmental to test for asbestos, remove some of the piping and a…read moreboiler that was being replaced. Their bid included three days to complete the project. We were assured that if the pipes were not wrapped with asbestos material that there would be a substantial reduction in the bid. However, we did not find out that they don't actually do asbestos testing until two days before the project was to start. Luckily, I was able to get the testing done the next day and sent them the results which showed we were negative for asbestos. Unfortunately, it turned out that our boiler still had some water in it and the workers had to pause while it drained. In spite of that, the project was still completed in less than three days, but American Environmental refused to provide the promised discount. In addition, there was piping to be removed which was marked with a magic marker by the supervisor. The markings were complicated to decipher but the supervisor in charge assured us he would be there to instruct the crew. He did not show up and has since denied that he said he would be there. The result was confusion among the workers as to which segments they needed to remove. We had to contact the contractor, who sent a boiler expert over to work with the crew. We have tried to resolve this issue with American Environmental, and obtain the promised cost reduction, but their responses were rude and intractable. I would not recommend them.

After a gray water intrusion impacted a quarter of the units in our condo building, we hired…read moreRestorion for the water mitigation, asbestos abatement, and reconstruction. They did a flawless job at a reasonable price, completely erasing any sign of the damage. We have already brought them back for two additional projects. Here is what sets Restorion apart from both a management and execution standpoint: Total Transparency: They provided highly detailed, itemized estimates complete with photos. Whenever the scope shifted, they immediately supplied updated paperwork. Because of this meticulous tracking, their final invoice actually came in under the original estimate after we removed a few line items. Outstanding Communication: The office sent an update to the HOA Board every evening, and the crew always arrived when scheduled. They explained the technical details without ever talking down to us. Site Management and Safety: Their containment barriers, PPE, and ventilation systems were top-tier, keeping our living spaces clean and their crew safe. They also maintained a meticulous, regular cleanup schedule. Professionalism: All the work, except for the final painting, was completed by Restorion employees, not subcontractors. That made me feel comfortable leaving the building (and my home, particularly) in their care while they worked. Every staff member was exceptionally gracious and respectful with the different personalities in our building. Special thanks to Emanuel, Ricardo, and Stephanie. José, the owner, was also amazing

100% you should use them. Absolutely professional. They were polite, mapped out the work,…read morethoroughly went over the steps and cost estimate and did a fast but high quality job. I want to especially call out Ricardo, but they were all great. Ricardo went over the work planned each morning and ensured all my questions were answered at the end of the day. They handled a leaking shower that Sir Grout redid 13 months prior (never use them). Due to the leak, they had to remove part of the ceiling in the kitchen. Final results you would not even know there was a problem. Absolute A+ job!

I called Kim originally for a job she doesn't do, but she gave me a couple of names which was…read moreincredibly helpful. When we were ready to bid the job, I immediately thought of Kim. She is very communicative and her response times are very quick. Her bid was competitive, and we chose her company. They sealed the house, had negative air flow and the a system was put it place to protect her employees from the asbestos. They were clean, the project area was clean and they finished on time and to our satisfaction.

My husband and I recently had the asbestos ceilings removed from our house before moving in. While…read moreall quotes we got for the abatement came in about the same, Bobbie's A+ customer service swayed us to go with Seattle Asbestos of WA. She is professional, knowledgeable, friendly, and thorough, and she kept us apprised every step of the way. Their quote was reasonable, and the work was completed within the indicated timeframe. Bobbie was also able to refer us to a great team to finish our ceilings. They look fantastic. Cannot recommend these guys enough!

Bobbie is exceptional, and her team does good work. I needed a rather large job done, and they…read morereally stepped up to the task. When all was said and done, the job was clean, and don't thoroughly. Bobbie takes a lot of pride in the quality of her teams work, and the customer care that they provide. Any questions I had, she took the time to answer. Any concerns? She made things right. She was responsive, respectful, and professional. I am going to jump straight to Green River Asbestos Abatement as the referral for anyone I run into that needs an abatement done. Such a pleasure to do business with.

These guys did a great job, we're among the most professional I have seen of contractors, they came…read morein, did what was agreed, they went above and beyond.

I cannot even begin to explain the level of exceptional service I received from Jonathan. He was…read morerecommended to us by our Real Estate agent Angelica Thrasher. We wanted to support small local businesses with our move, but had a tight turn around time between closing and moving out of our rental. We happened to strike gold with Jonathan! After his initial inspection, it was ultimately determined that some insulation needed to come out in order for him to do his best work. We were able to complete that in a few days and he opened up his schedule back up for us so the job could get completed before the end of the month. Amanda was also very communicative along the way in regards to the appointments, payments, and general inquiries. The pricing was very fair and not exploitive like some others may be. I would and will highly recommend Jonathan to anyone needing services.

We were in the middle of a home renovation when we first stumbled upon fungus and another layer…read moredeeper, mold. We are living in the home during the renovation so this was quite concerning...is this dangerous? do we need to move out immediately? I found all of the positive reviews online about Jonathan and Seattle Mold Solutions and reached out. We were immediately able to connect over text and I sent him photos (which is so much more convenient than talking on the phone). The following day he was able to stop by to check out the situation first-hand and give us advice on how best to proceed. It feels so reassuring to have a professional's opinion regarding the mold situation to make sure we are on the right track. Jonathan is genuinely the nicest and most honest human being and we are so grateful!

6K USD for mold removal and replace bathroom ceiling and 2 years later its the same.. what did they…read moredo ? quote me another 6k.

Cant thank Advantaclean enough. Woke up Sunday morning guest bathroom toilet had overflowed flooded…read morebathroom and downstairs kitchen. Jennifer called Monday to arrange an appointment to get people around. Adam and Jesse showed up prompt at 8.00am and worked relentlessly for the whole day not leaving before 9.30pm. They were fantastic sealed off all the affected area's removed all the water logged and damaged area's and cleaned up before leaving. Cant speak highly enough of these guys they. You hope you will never need them but if you do you're in great hands. Thanks very much Advantaclean