I went to Blue Pearl last night in an emergency for my cat. The staff was amazing and so accommodating. They are some of the nicest and most caring people I have met and I am so happy I went. read more

We have now been going to Blue Pearl for 6 months and very doctor and staff person we've had is compassionate and knowledgeable. We cannot thank them enough for the great care they give Ella. read more

Our primary vet referred us to Blue Pearl for a suspected lung mass in our Shih Tzu. Dr. Monaco operated on our dog, and sadly, it was confirmed that he was suffering from a rare, aggressive lung cancer. From the moment we stepped into Blue Pearl, everyone was incredibly professional and at the same time, showed great empathy for our situation. We knew that there was not much that could be done given the diagnosis, but they worked with us to help keep him comfortable in the final days of his life, and when the time came, we chose them to euthanize him, as we felt the bond we had developed with the doctors, vet techs, receptionists, etc. would provide us with great comfort - and it did. We dealt with many different people there, and they were all wonderful. Blue Pearl is not inexpensive, but as with everything else in life, they provide topnotch, specialty care for your pets and you get what you pay for. They handle a lot of tough cases there. If you need emergency, high quality, specialty care for your pet, this is where you should go. read more

Discovered this place when our regular vet in Hoboken strongly suggested we have our cat hospitalized due to an unexplained fever on a Saturday. I wasn't familiar with Blue Pearl, like many people in North Jersey Oradell animal hospital is the usual route for 24 hour emergencies, but was very pleased to have another option. Our vet called ahead to alert them we were coming and once we got there they took him right away, and there was no wait. While Oradell is always crowded Blue Pearl was busy but not overly, I don't think that many people are aware it is there, basically within what would be almost walking distance from each other if Route 17 was not in between them. Everyone was very nice and pleasant, explained options and gave estimates for everything. When I called for updates I was able to speak to a nurse right away, and the doctor called back when he said would. Of course 24 care is not cheap so that is to be expected, but for peace of mind and attentive care I would recommend. read more

Love, Love, Love!! First emergency visit as new pet owners...needless to say the ENTIRE staff was awesome and put us at ease. They included us in the plan of care and kept us updated at each step. read more

Had to bring my beloved cat Oreo in as we knew it was the end....the entire staff was beyond compassionate and extremely helpful and kind as this was very difficult for all of us...they were completely professional and went above and beyond to ease our pain....on behalf of our family, we would like to send a huge thank you to all the staff at Blue Pearl for all that they did to help make this process as easy for us as they could and for going above and beyond for our Oreo... thank you from the bottom of our hearts and keep doing what you do because each and everyone of you are great... may our beloved Oreo Rest In Peace and May he know how much we truly love him.... read more

They rolled out my dead dog in a cardboard box in front of my autistic son with no warning and notification, after requesting her pink blanket and things. (This was a support dog for my son.) This was only after they discouraged us to let us take her home when we requested. And, finally they performed services on her that we insisted against. To date, no one person has offered an apology or act of restitution to my son. My son would not let go of the box. The police had to help us bring her to the car because my son would not part with the cardboard box with his dead best friend, the only friend he has had in 12 and a half years. Only after contacting a regional office were we reimbursed for services we were charged and not rendered and refunded the services we insisted not to be performed. This was only done because there was an outside witness. Still NOT even an apology....amazingly they had time to bake a paw for 20 minutes in the 24-28 minutes it took me to get to the office. If you research MARS and its subsidiaries, it looks like an equally disturbing version of Soylent Green. read more

Staff were very nice - over priced for a test and Doctor would not even consult with me on results because I would not turn over care of my pet to him. I've never heard of a doctor not willing to speak to someone!!!!!!!! read more

Dr Ericksson and his team saved the life of my beloved shih tzu. I am so grateful for the support we were given. All of the staff is outstanding; compassionate and caring. I highly recommend this excellent veterinary hospital. My pup came home today and we thought he would not make it. Thank you from the bottom of my heart! Very expensive but typical for a 24 hour emergency vet hospital. read more

Very happy with the surgery our golden retriever had here. He had a very large, open mast cell tumor near leg and side. We just got staples removed and our retriever is back to normal activity. Dr Bonczynski was wonderful and really cares about your pet. The costs were outlined in detail and no surprises, prescriptions needed for recovery were included and the follow up to remove staples was too. The new facility is tucked in next to a furniture store and Babies RUs, just give yourself time for Route 17 traffic. read more

They're amazing! truly caring people, the vets and the office staff alike. They're a bit far from me, 40 minute drive, and I had to go in for weekly splint changes, and although i could have gone to my regular vet down the street from me, this place just gives me peace of mind. highly recommend them! seriously AMAZING. read more

My little dog Henry suffered a terrible fractured leg (it basically snapped in two) and Dr. Monaco repaired his little leg with a metal plate. Henry has pretty much bounced back in less than two weeks. He is my little bionic boy. Thank you so much to everyone at Blue Pearl, especially Dr. Monaco. It was such a stressful time and I feel so relieved knowing he was in good hands. On a side note, this is the cleanest hospital I have ever been to. The hospital is spotless and the exam rooms are sparkling clean. read more

Everyone who works here is so kind and caring, they have your pets best interests at heart. They outline the costs upfront, so there are no surprises. They handled my dog's surgery and diagnosis with empathy and extraordinary care. read more

Terrible services, extremely high prices, no x Ray, no specialists doctors at the Saturday night, very long time to wait. Only thing they can do - to produce a lot of estimates how much to charge you. Don't repeat my mistake, never come here. read more

They saved our bulldog when he had bloat. The doctors, ICU nurses, front desk were all amazing. Excellent service and we were blessed to be able to take our dog home. Thank you to the doctors, ally, Stacy, Vicky and all. read more

Please save yourself the horror and money and do not take your pet here!!! First of all, they do not know what they are doing. They excessively bruised my dog because they couldn't properly place an IV. Thankfully they didn't have the chance to do much else, but I am severely worried about the pets there. After waiting hours, do not expect any communication from the teams there. You need to be perfectly content hearing contradictory information from everyone you speak to about your pet's medical care or you will be rebuked. It's really sad how this place is run and I really hope this chain is shut down and one with proper management and doctors replaces it. Their main concern is fees. They are extremely unprofessional and irritable. If you don't agree with their plan of action, the doctors yell at you. If you tell them you'd like to hold off on certain procedures, they will literally charge you 200 dollars to speak to a new doctor for less than 5 minutes to tell you to do the same procedures and then yell at you for wasting his time if you don't plan on doing them. If you point out their inconsistency, they go in the back and cry. One woman there made a mistake on our bill, and then she told us the doctor was upset at us because she made a mistake. I am not your therapist nor your doctors. It is so unprofessional that I even knew the doctor was upset about a billing dispute. I understand you must all be paid on commission, but at this point, you should all just be fired for how inconsistent, childish, and unprofessional you are. FYI there is a new animal hospital in Westwood that charges half the price and actually listens to the needs and questions of the patients. Good luck. Don't go here. Best advise anyone can give you. read more

It has been 9 weeks since I wrote my original review of Blue Pearl in Paramus. My dog was only 4.5 years old, she was beautiful and sweet. She couldn't breathe through her nose when she died, as it was filled with puss. The vet that euthanized her said it was either a nasal abscess or septisemia. She was in excruciating pain. I see the fear in her eyes ever time I close mine. I left her at Blue Pearl on Friday and picked her up the following Tuesday,at a cost of 10,000. The dog that was returned to me on Tuesday, could barely walk. I remember asking myself, omg why did I leave her there? We left her there because we trusted Dr. Davidson, we liked him, WE MADE A MISTAKE. The Dr's change , one Dr goes home and a new one comes on, and everything changes. I spoke with Dr Davidson on Saturday and his exact words to me was that he was very pleased with her progress, and that she was looking really good. My heart soared, thinking we could bring her home. He suggested 1 more night on oxygen and a new Dr would call me on Sunday to let me know how she was doing. We wanted what was best for her so we agreed. Sunday new Dr, more's tests, more money. After she died and I started asking questions, I found out that on sunday the oxygen nebula that was stitched right below her right nostril was coming loose, so they removed it and stitched it in her left nostril. They remove the nebula by cutting it out, stupid me thought she was in a kennel that was oxgenated, as none of this was explained to us, and we just didn't think to ask. It's Monday and guess what, new Dr. Calling me insisting she needed to do bone marrow biopsy to rule out cancer. I wouldn't agree, and told her I was confused because Dr Davidson told me she was getting better ,and the Dr on Sunday said so too. Nothing had gotten worse, and her bloodwork had improved. I called several times on Tuesday to make sure she got all her meds through her iv. When I got there iv was out and no meds were given. Their excuse was miscommunication by the vet tech with the Dr. She never got any of my messages! (I should explain she was on iv doxicyclin for lymes.) The doxy was very hard on her gastrointestinal tract so we opted for iv treatment. I was calling to check on her everyday, and the information I received was different ever time I called. Is she eating, yes she is. She ate really good today, if I called back the same day, I was told, no she hasn't eaten since yesterday. When I started questioning them about what they were telling me I was told, oh yeah that's right, I made a mistake she did eat today. I truly wonder if she was eating. At home I noticed she was dripping blood from her nostril, I took a flashlight and saw puss inside her nostril. Took her to local animal hospital who cleaned out her nose and gave me antibiotic ointment, and said she had a slice or cut on her muzzle. Also told me to call Blue Pearl and ask them how it happened. I spoke with Nari at Blue Pearl who explained about the oxygen nebula. I remember asking her if you stitch it to her muzzle how do you get it OUT? WE CUT IT OUT! With scissors. I said omg whoever cut it out, cut her or tore it out and she has an infection. No Dr until tomorrow, but they will call the next day. Her face begins to swell, her nose is seperating from her muzzle, she can't breathe thru her nose, her eyes are filled with fear! We rushed her back to local animal hospital who wanted us to take her to blu epearl, and we declined. She was in alot of pain, and the vet said she had never seen anything like it. She felt it was either a abscess or sepsis from the wound on her face. She asked me if I had taken pictures, and I told her yes. She also said based on what she was seeing she would no longer refer to Blue Pearl. The Dr said it could easily be another 15,000 to 20,000 and no guarantee she would make it. I had taken all of my bills with me and I was at about 14,000 already. We chose to put her to sleep. I was trying to save her, but ended up torturing her by putting my trust in Blue Pearl. I will never forgive myself for going to Blue Pearl. I have spoken spoken to so many people who have lost their pets at a Blue Pearl facility. They are located across the United States and owned by mars Corp. If you read a good review about them, ask yourself if that person's husband, wife or other family member is an employee of theirs, as that has happened. I don't expect you to read my review and agree with me, I'm only asking that you keep an open mind and do your research on facebook and online before you choose to take your pet here. My husband and I are older, all our children are grown and have families of their own. Our pets are our family, and we love them like family. Please choose wisely. read more

We just got a new puppy who was diagnosed with a heart murmur by our veterinarian and required an examination by a veterinary cardiologist. Dr. Andrea Eriksson was an absolutely wonderful professional as well as her nurse Kate. They immediately put me at ease that it was an "innocent" murmur that he would grow out of and immediately dismissed the need to do further expensive testing. Her fees were very reasonable. Thank you doctor! read more

We have worked with Blue Pearl on several rescue cases so far - all urgent cases, all animals were seen immediately and all were treated with such kindness and exceptional medical care. Their prices are fair, particularly compared to other 24 hour hospitals in the area, and in a short period of time, we are more comfortable bringing our rescued animals and our own pets here than we are anywhere else. I can't say enough wonderful things about them. Today, Dr. Erickson spent almost an hour in a consult with us really trying to understand what was going on with our dog. After changing his medications, immediately administering them for us so that we didn't have to struggle when we got home - and changing the approach towards his medical care, we came home and Charlie ate immediately - after several days of not eating. I called them with tears, and they all were so excited! Blue Pearl not only provides exceptional and reasonable care, but they truly care about the animals entrusted to them. I can't say enough good things! Amy Hofer, President / Founder, A Pathway to Hope rescue read more

We were recommended to BP by our Vet who said they were better with customer/pet care and follow-up than Oradell. We took our 6.5 year old cat here as I made an appointment for a Cat Scan as my Vet saw some suspicious spots on his lung after an x-ray. BP called me to confirm our Cat Scan the day before. We arrived with our cat and to a very unfriendly receptionist and then went in to an examination room with staff for a Q and A. We found this strange and when Dr. S came in he told us we were scheduled for a Consultation, not a Cat Scan. We were disappointed and told him and he said best he could do was a Cat Scan the following Tuesday which we said was unacceptable. Why would we bring our cat with us for a consultation? After listening to more of our displeasure, he offered to do the CS the following day and we insisted it be done now because that's what our appointment was for. He discussed with his staff and said they would do it after reshuffling their schedule but they never admitted they screwed up and one nurse said they didn't screw up which added to our disappointment. We arrived back 3 hours later to hear our cat most likely had lung cancer with about 3-6 months to live. Heartbreaking. Dr. S was thorough but "cold" when discussing our options and we knew at that point we would never be back here. In addition to their findings, we never even got a follow up call like we always do with our Vet. I would never recommend BP based on our experience and we let our Vet know that they were not anything near what she recommended. A very cold staff who bungled our appointment and added to our heartbreak. read more

Last night my family had to put our 14 year old dog down. I've had him since I was 8, and I'm 22 now so I've lived more of my life with him than without him. We had hoped he would go peacefully in his sleep, but he kept fighting to stay with us despite his own pain. We decided we had to do something and couldn't wait until the morning to take him to his vet because he was in too much pain. The closer 24 hour animal hospital near me wanted $500-1,000, and we simply could not afford to pay that. I was frantically trying to find another option when I was referred to BluePearl. The woman I spoke to on the phone was so compassionate through my mumbling and tears that I knew he would be in good hands. From the moment we walked in the door to say our final goodbyes, the staff was absolutely amazing and so comforting. From the nurses, to the front desk girl, to the actual doctor - everyone made this horrific experience at least peaceful and comforting. Loosing a pet is one of the hardest things you could go through, especially one you've had for most of your life, but I cannot thank or emphasize how amazing the staff at BluePearl was during this horrific time. Thank you so much. read more

PLEASE DO NOT TAKE YOUR PET HERE!!! , unless you want an abundance of unnecessary tests preformed and you have money to throw away. The trauma that my cat endured from all the unnecessary invasive testing is more upsetting then the exorbitant prices I had to pay. These people are obviously trying to pull as much money as they can out and each patient . A blood clotting test..REALLY?? They said they noticed my cats scabs weren't healing as well as they liked after all the poking and prodding they did to her. She was only there for one day!!! And of course all the tests came back negative. $2000 + later... it turns out the only thing wrong with the cat was the fact that she had an ingrown toenail that the referring vet cut out that morning and that's why she was acting lumpy and not drinking her water. We told them that when we came in but they wrote that it happened weeks ago on medical report. They also repeated the same blood work that the vet preformed earlier that day. They added tests onto it , but still charged us again for the same original test . I think it's terrible to take advantage of scared loving parents who are concerned for their pets ! My cat is still traumatized and recuperating ... read more

Our puppy has kind of a unique story. A friend of ours works at a local groomer and one her clients is a cockapoo breeder. This breeder was unable to sell one of the puppies because she was born with a rare congenital defect called atresia ani. Basically, she was peeing and pooping out of the same hole and as you can imagine, this can lead to multiple health issues. The breeder brought this puppy to the groomer when she was about 3 months old and asked her if she could find her a home, or he was going to have to euthanize her. She needed extensive surgery to correct her defect. Our friend brought the puppy to our home in hopes that we would keep her. While we were not exactly ready to be puppy parents, we could not help but fall in love with this bundle of joy! Once we decided to keep her we wanted to make sure we found the most competent speciality surgeon we could to care for her. In addition, her defect is so rare that most surgeons that we contacted would not even think to perform surgery on her. We searched through many in the area and then were referred to Dr. Monaco through my mothers primary care vet. This was where our journey with Blue Pearl Animal Hospital began! Dr. Monaco, Erin and the rest of the team were beyond amazing. On the very first day Dr. Monaco carefully explained Lola's defect to me through illustrations and words that I was able to understand. He laid out every risk of surgery and the high possibility of Lola becoming fecal incontinent for the rest of her life. He also carefully explained all of the risks of NOT having the surgery and was very honest about everything. By carefully looking into risk vs. benefit, surgery was really our only option. Dr. Monaco kept us in the loop throughout the whole process, from her initial CT scan- he explained everything shown in the images and was in contact with us immediately after each procedure. Erin was also absolutely wonderful and cared for Lola as if she were her own baby! Now we are over 4 weeks out and Lola is as healthy as she possibly could be. She is completely continent and we have had little to no issues postop. She has an amazing personality and loves to love and play like any normal puppy! She was not born with a tail, so when excited her entire body shakes-- and this happens more often than not! We are so grateful for Dr. Monaco and his team and we would recommend him to anyone looking for not only an amazing surgeon but an all around great experience for such a stressful and tough period of time. From the front desk to the operating room, we seriously could not thank them enough for helping us save Lola's life! read more