I was walking by this place and had to check it out. It's very clean and well laid out, not to…read moremention it smelled amazing! They have skin care, hair care, organic baby products, lotions and teas. The woman working was very friendly and informative, without being pushy or trying to sell me things. I bought leather cleaner and leave in conditioner spray, all products are 100% organic. It looks like most of them are filled with essential oils so I'll definitely be back for skin products!

Walked by this place the other day and wandered in. Smells lovely! Has a nice assortment of…read moreproducts. Got some great natural deodorant and a delicious natural perfume: Go check it out.

Trove is filled with absolutely beautiful items from around the world. I have purchased beautiful…read morejewelry, cashmere scarves, crystal glasses and even art from this incredible boutique. It's a rare gem and there really is nothing like it, even in Boston. The owner, Dale has incredible taste and is always so helpful. Definitely my favorite place to shop. Perfect place for a retail therapy.:-)))

Cute! Cute! Cute! I've driven by this store a million times, but never made it in...until today…read more I'm in love with this cute little store. Its very small and there is an upstairs and downstairs....Upstairs has a wide variety of jewelry, home goods, clothing...downstairs has tableware. They also have these incredibly interesting framed bug art/picture that I'm in love with. This place kind of reminds me of Aquire....a little on the pricey side, but carries very unique items. I spoke with a woman who I think was the Owner, she was very friendly, helpful and knowledgeable about the things I was interested in/purchased. Be sure to get on there mailing list to get the sale notices. I can't wait to go back!

The best stop on your shopping tour! I had the pleasure of stopping by this unique store and…read morepurchased a wonderful men's cologne for myself. This place has hundreds of fragrances and hard to find men's and women's sundries. The proprietor is a quiet and nice man who was able to pinpoint the right product for me based on my request for something subtle. There have been a few unjustified bad reviews that I've read, and I have to blame the reviewers who are more likely the problem. Simply put, if you're going to shop retail, then purchase from retail. Don't walk in and try a bunch of fragrances then buy online to save a few bucks. Do the right thing by merchants that have rent to pay and operational expenses. Supporting local May cost a bit more but it worth it. Thank you sir for a great experience, I'll be back.

I had a bad experience here. I came looking for a particular perfume (Jicky by Guerlain), asked the…read moregentleman there and he showed me a bottle. I asked whether I could test it and was told no. I have only smelled old bottles of Jicky -- I don't know what the current version smells like. Without trying, I couldn't decide whether to buy it, so I gave the perfume back and told him I'd think about it. They were selling it for $145, same as retail. I then had a walk around browsing the store. Once or twice I saw something I hadn't heard of and I took out my phone to Google it. I'm a bit socially awkward and I sometimes prefer to read about things online instead of bothering someone with questions. I went to the door and told the gentleman at the counter thanks and good bye. He said to me, "so I'm curious, were you just shop malling me or what?" I'd never heard that term and asked what he meant. He said, "You look at our boxes and then you look the prices up on your phone -- that's shop malling." I said that I was really mostly interested in the Guerlain perfume, and if they'd had a deal on it I would have taken it. But they didn't and plus, I'm not going to shell out $145 for a perfume if I can't try it. He said to me sarcastically, "Support local businesses, huh." I replied, "Well, I still might be back, you have some good stuff." And he said, "I won't hold my breath." It's not nice to be snippy with a customer who's just coming in to have a browse. And the "shop malling" accusation came out of nowhere too (just because I was walking around and looking at my phone?). The funny thing is, I would gladly pay retail price for something or even a bit more to support a local business run by nice folks -- keyword here is nice.

I am taking the time to write this for what was CLEARLY a one star experience, however, I want to…read morediscuss the second star first. Some months ago I was looking for a particular cosmetic item. I wandered into Neiman Marcus and was greeted by staff at the front of the store. They didn't have what I wanted but they were charming and friendly all the same, and although I didn't really go into Neiman enough to review then, I want to give credit where it is due. This weekend, however, I was on a mission. And that mission was shoes. (Granted, it's often my mission, I even have a blog about shoes.) I was not my finest. It is THE MALL. So I shunned my Feragamos for some comfy Rockports (if you want to wear those stilettos you love so much in old age, you don't want to wear them ALL THE TIME. Your feet with thank me) and did a little couture-a-thon. I love the Natick Collection, on whole, because you can visit all of these high end shops and departments stores without looking and acting like a snob and still receive genuine, warm customer service. Except, apparently, at Neiman Marcus. The "gentleman" in the shoe department did not acknowledge my presence, despite the fact that I was lingering and checking out shoes for a while. I didn't expect attention right away, as he was catering to another woman when I walked over, but when another woman appeared some time after me, in a perfectly pressed shirt and Tory Burch flats he IMMEDIATELY flitted over to her and asked if she needed any help, abandoning the first woman. Um. HELLO. I'm right here. It was a very "Pretty Woman" moment. I looked over to him and the look he shot back at me felt like disdain. This, of course, was hysterical. I really hope this guy makes commission, because I spend more on shoes than some people spend on cars and houses. I headed over to men's where my shopping companion was having a much friendlier experience and told him the story. For shame, Neiman Marcus, for shame. Additionally, the selection was very sparse. Only a few pair from any given designer, and, in many cases, not the most recent offerings from that designer. Did I mention my obsession with shoes yet? Anyway, I won't be back. Ever. PS Dear Shoe Guy: You sell shoes. Get off your high horse. Also, you are WAY too old for that hair. (In other news, I CLEANED UP at Nordstrom.)

Neiman Marcus at the Natick Mall is a exceptional location. We do not have a Neiman Marcus outside…read moreof the Natick Mall and Boston for the entire state of Massachusetts. For this reason, it is a long drive to get to Natick and shop there. It was well worth it, we were warmly greeted by a very attentive Victoria in the fragrances section. We went in knowing exactly what we wanted although she insisted that we keep a open mind and try the scent of other *creed* scents. We tried them, and were pleasantly surprised as to the variety. Victoria was excellent, engaging, and courteous. Customer service is difficult, Neiman Marcus clearly has the training down as i did observe all other representatives performing the same routine with lots of attention and quality. Previous reviews and lower star reviews have a common theme, and it is that the person feels as if net-worth dictates treatment. That the representative or the staff must cater to your arrogance level. "I have this, i spend this, therefore you should treat me better than anyone else" It's absurd and toxic to the community.

I thought the sales people were pretty helpful. Ive been out there twice now. The last person I…read moreworked with was much more helpful and friendly. I wish there was a Blue Mercury in downtown Boston or on Newbury Street, so I didn't have to make the long trek out to Natick.

Wow...I know they just opened and the staff might still be a little wet behind the ears, but come…read moreon! Why is it that the most friendly and helpful salesperson isn't even an employee of Blue Mercury, but a visiting makeup artist from Laura Mercier. I went in with the intention of picking up a gift for a friend who lives out West, but I needed to know if they had a store in her area just in case she might want to return said gift. NOBODY could tell me if they had a store my friend's area, nor could they locate a store listing in the store to look it up. One salesgirl was on the phone, the other totally disinterested. The Laura Mercier artist was obviously the only one trying to help, but she doesn't work for the company, so her knowledge was minimal. 2 stars for their assortment of beauty products that you can't find at Sephora or Nordstrom, but thats it.

I recently visited the Macy's store in Natick, MA to return several items, including three…read moreDKNY/Donna Karan dresses that unfortunately arrived without their original tags. Although the purchases appeared on my Macy's credit card history, the customer service team had a very difficult time locating the items in their system because the dresses did not have the necessary tag or barcode. As a result, what should have been a simple return took nearly an hour, and I ended up holding up the customer service line while they worked through the issue. I especially want to recognize **Suriya** (I hope I'm spelling her name correctly). She was exceptionally patient, kind, and determined to help throughout the entire process. Even after nearly an hour of searching, she remained calm, professional, and genuinely committed to finding a solution. Her outstanding customer service turned what could have been a very frustrating experience into a positive one. My only suggestion is for Macy's as a company: please do a better job of ensuring merchandise is shipped with the proper tags attached. It creates unnecessary frustration for customers and puts your customer service associates in a difficult position when they have to spend so much time identifying items that should already be easily traceable. Thank you, Suriya, for your patience, professionalism, and exceptional customer service. Macy's is fortunate to have someone like you representing the company.

Carry plus sizes. Half the country is bigger than an XL. I've lost over 50 pounds and still am not…read moreserved by this store. Too bad: I used to spend tons of money here when they had a fat chick section, but I guess that's beneath them now. I will not return even after I meet my goal weight and can fit their sizes.

Called this morning, 6/24/19 to get a last minute plant/arrangement for a birthday gift delivered…read moresame day and was concerned I would have no option but to order through a third party but they were able to help me out and deliver within 2 hours! Thank you Zoey it is perfect!

I received a spectacular arrangement of flowers with apricot tones. Now on week 2, the roses are…read moregone by but whatever the white spike flowers are have fully blossomed and the arrangement has taken on a whole new look. i just ordered a similar arrangement to be sent to a friend. My only complaint is the high delivery charge, $35 for delivery to a residence that is probably 3 miles from the store. I do think this store is better value and equal or better quality than the "other" florist, but the delivery fee is double.

This is the best store in Wellesley, and the owner is so pleasant and kind to deal with. The items…read moreare beautiful and practical on every level, and one of a kind, which is great when buying gifts for family and friends. This store also has something for everyone, in every age group and gender, from clothes, gifts, to home items. What a gem to have this establishment in Wellesley. Janice

Absolutely LOVE this store! Gorgeous and wide selection of products, ranging from unique jewelry,…read morecute handbags (including some gently used luxury), stunning candles, and BEAUTIFUL clothes -- and the owners and employees are always warm and inviting. GREAT place to look for gifts for the upcoming holidays.