[[HIGHLIGHT]]Great receptionist, very kind and welcoming.[[ENDHIGHLIGHT]] The lay who did my nails was also kind but she was not the greatest at doing nails. I did gel x and I showed her a reference photo and they looked absolutely nothing like the photo I showed her. In the photos you can see how uneven they are and crooked they make my fingers look. [[HIGHLIGHT]]I had no time for anything to be fixed because today was my prom day.[[ENDHIGHLIGHT]] For $115, I will never be going back here again. read more

MiniLuxe Wellesley - Nails - Nail Salons Near Me - Wellesley, Massachusetts

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[[HIGHLIGHT]]Had a wonderful experience this Saturday at the mini luxe Wellesley![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Gemma(spelling) was able to get a group of 4 checked in at the same time[[ENDHIGHLIGHT]] and my nails came out beautiful! All of us were beyond impressed by the attentiveness and cleanliness of the salon! Highly recommend. read more

Clean, good service, and friendly, but the nail polish chips immediately unless you buy the more expensive one. [[HIGHLIGHT]]The vibe is nice but the attendants don't talk to you.[[ENDHIGHLIGHT]] To much white on the walls and attendants are to pushy. If you get the expensive nail polish, your nails turn out good. read more

[[HIGHLIGHT]]This place is great. I haven't ever gone because of the lower star rating, but I had a gift card.[[ENDHIGHLIGHT]] It's different than other nail salons because they have their own products and more limited services, but they have a good selection. In addition, it is a bit pricier than most places, but the service is worth it. [[HIGHLIGHT]]Everyone was very nice, and they took me right on time for my appointment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It seemed like everyone else that came in was a regular, and the staff was very kind and welcoming to them.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I just got a basic gel mani to test out the place, but I'll be back![[ENDHIGHLIGHT]] read more

MiniLuxe Wellesley - Gel manicure - Nail Salons Near Me - Wellesley, Massachusetts

Pauline did a super job on repairing a chronic split big toenail. [[HIGHLIGHT]]Very happy with her skills.[[ENDHIGHLIGHT]]

[[HIGHLIGHT]]Always a perfect experience- I won't go anywhere else![[ENDHIGHLIGHT]] Staff is lovely and the most professional anywhere. Love Mini Luxe. read more

I have been a regular customer since this location opened. My manicures are always long-lasting and well done.

This place is a total rip off and scam. The service is incredibly expensive compared to what you can get elsewhere from many places in town, but I had been coming because [[HIGHLIGHT]]I liked utilizing an online scheduling system.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had to move an appointment I scheduled same day because my nanny had to come in late. I called and they did what any sane business would do and accommodated the request.[[ENDHIGHLIGHT]] Sure enough, I come to find out they are still charging me the cancellation. Of course they did not say that on the phone and only after the fact. I will never come here again and you should not either. [[HIGHLIGHT]]It's completely disingenuous to say you will accommodate a request without penalty and then assess it after the fact.[[ENDHIGHLIGHT]] I will be disputing the charge. read more

Going on day ten with my performance polish manicure. Just excellent! (Gwen does a great job.)

Lizz is always great and I know I can count on her for a great, Long-lasting mani/pedi read more

MiniLuxe Wellesley - New Pedi chairs - spaced apart with pull-out basins (without jets yay) - Nail Salons Near Me - Wellesley, Massachusetts

Walked in in a Sunday at 2:30. No customers were there. They couldn't take me since 2 staff were on lunch and someone called out. Let really the place was empty. Guess they're not hungry for business read more

I've been coming to this Miniluxe location for over a year and a half now. Lately, I think their service is slipping and making the higher than other salon price for services not worth it. On multiple occasions, including last night, my skin has been cut while I'm given a manicure. Last night, while I was getting a gel manicure, a technician behind me accidentally slammed her chair into mine. My technician got upset with her - but not because I could have been hurt! My technician was startled by the sound the chairs made when they hit!!! I also got my eyebrows waxed last night and that technician was mad at the front desk staff for calling her to the front before my appointment time with her. (I wasn't even ready yet because my manicure wasn't done. It was 4:35 and my appointment with her wasn't until 4:45.) Whenever you get waxing services done now you have to sign a waiver at the front desk. Every time. It doesn't matter if you've signed the waiver before. Why can't the waiver be a box I check when I book the appointment online? They also have been running behind schedule as the norm when I've arrived for my appointments over the last few months. If I have an end of the day appointment post work, waiting usually isn't a problem, but when I've scheduled one to fit in a lunch break, the wait is a problem. I wish I lived closer to the Boston Miniluxe location so I could go back to them instead of here. read more

The quality depends on the nail tech... I've only been here twice and hated it the first time but this time I loved it. Bohee was my nail tech Pros - she had a lot of knowledge on the products and cleaning processes - she cared if I liked the color I picked - she asked everything she should, i.e should I cut your cuticle or just push, what shape so you want your nails, is this water okay - my manicure looks amazing!!!! And pedicure too - miniluxe has a cool bio seaweed gel polish - miniluxe offers online booking - miniluxe can be contacted via email - parking lot in the back - they take credit card Cons - none I can think of, this time around... But a glass of wine would be nice!! read more

MiniLuxe Wellesley - Bio seaweed gel manicure - Nail Salons Near Me - Wellesley, Massachusetts

My 80 year old mom wanted to thank Lizz at MiniLuxe Wellesley for her beautiful pedicure and manicure. She has been going to Lizz for a few years and she always is meticulous and makes her fingers and toes look wonderful. read more

MiniLuxe Wellesley - Nail Salons Near Me - Wellesley, Massachusetts

I love veything about this salon, which I go to frequently for mani's and pedi's. The salon is very attractive and it is SO clean! They disinfect after every client and this is post covid. The manager, Stephanie, is very upbeat, organized, and accommodating. Every nail professional that I have worked with has done a great job. My regulars are Gwen and Nina. I would not go anywhere else and highly recommend! read more

If you are looking for the best waxing in Massachusetts. You need to go see Rita at MiniLux Wellesley. I used to drive to Connecticut to get my eyebrows waxed, until I found Rita. She is AMAZING at her craft and she is also a joy to be around. If you are looking for a perfectionist that knows what they are doing and takes pride in their work, Rita is your girl !!!!!! TRUST ME !!!! read more

MiniLuxe Wellesley - Me and Rita !! The Best in Massachusetts !!! - Nail Salons Near Me - Wellesley, Massachusetts

Fabulous, neat, unchippable gel mani! Cheerful, professional staff. Clean, peaceful salon. Would never go anywhere else in west suburban Boston. Before wondering about prices, please read email rec'd from MiniLuxe: "We have received many inquiries after Sarah Maslin Nir's article earlier this month in The New York Times exposed some of the unfortunate truths and unsafe practices found in the nail salon industry. We are grateful that she shined a light on this topic and we are proud that her piece validated how fundamentally different MiniLuxe is from other salons portrayed in her story. Eight years ago, the MiniLuxe founding team set out not just to create the leading nail and beauty concept, but to transform the industry by elevating values and standards. We love and respect the idea of beauty and self-care. None of us can be good unless we feel good. But we commit to do this in a way that redefines the entire experience and expectation of nail, brow, and waxing services for both our clients and our team. Our promise to you is to do better than the rest--much better--and ultimately be known for being the best at everything we do. This does not mean we have solved everything. We haven't. We have much work ahead, but we are encouraged by the success we have enjoyed across our locations in both Boston and Texas. As we take some time this holiday weekend to remind ourselves of what has allowed this success, we remember that true beauty must start from the inside. We therefore have committed ourselves to these five tenets that will never see compromise: People - We are not a beauty business inspiring people. We are a people business inspiring beauty and self-care. We want to be known as the place to go, the place to grow, and the place to dream. For every one of our team members, we offer not just a job at some of the highest compensation levels in the industry, but also a meaningful career path based on roles characterized by independence, development, and pride in the quality and craft of services. Clean and Fair - We have taken clean and hygiene to a different level. In every MiniLuxe, our Clean Lab incorporates the same hospital-grade equipment that sterilizes instruments for surgery. We never use bacteria-circulating whirlpools for pedicures, and if we can't autoclave it, we use it just once (e.g. files and buffers). And clean means being above board across the board: hiring legal staff, paying taxes, never holding back tips, all while offering paid time off, 401k, Flexible Spending, subsidized health insurance, and monthly profit-sharing plan. Better Products and Environment - Many salon products should be banned. Their manufacturing standards or toxic ingredients are simply bad for everyone. They will never find their way to MiniLuxe. We never have offered, and never will offer, acrylic nails. We encourage the use of 5-Free polishes (void of formaldehyde, DBP, toluene, formaldehyde resin, and camphor), and use natural-based products wherever possible. MiniLuxe's own brand of polish is made in the USA made with the highest quality ingredients to show better color, last longer, and, of course, is 5-Free. Our stores incorporate sustainable materials and low volatile organic compounds, from the floors we select to the paint on our walls - our choices are not only more environmentally friendly, but more people-friendly. Quality and Convenience - We have served clients hundreds of thousands of times and are proud of the quality of what we offer. Each day we commit to providing the perfect mani, pedi, or waxing service, and if we ever don't get it right, we are here to fix it, like with our no-chip guarantee. Today we have ten MiniLuxe stores and over the next year we look to double the locations from which we serve. We are growing to get closer to you. And beyond locations, we are investing in our online and mobile technologies so that it will become even easier for you to book appointments, remember your preferences, or conveniently check-in and check-out. Life should be simple. Value - We recognize, and we know you do, too, that all this ambition costs more. We also realize that competition isn't entirely fair since many of our competitors do not share these values all around. Our prices are set so that we can offer the standards we want and believe in for you and our team. But we work hard to be more efficient so that we can deliver this quality at the best value. We always want you to feel good about choosing MiniLuxe. And we will in return always look for ways to reward your loyalty and commitment. We can't transform this industry without you. With gratitude and thanks to all those who are part of the MiniLuxe team, and to all our clients and fans who help us become better each day" read more

Terrible service. Buyer beware. I went there once and then my mother following week. We both experienced Same issues. The girl at the front desk is clueless. They lie about dazzle dry nail polish taking a longer time. And claim you have to make a special reservation to use the dazzle dry polish. Never heard this. It may be a different price point but it is the same exact time frame as any other polish. I made this point when I arrived and they finally said Ok. Then my mom went there and they didn't allow her to use dazzle dry saying she didn't make a reservation - there was no customers in the salon! And now her polish is already chipping on the same day as her service! Furthermore - the front desk woman is horrible and she is mean and has no concept of customer service. I would recommend anyone who is interested in getting a mani or pedi look at the many other options in Wellesley. read more

Awful service! You must download an app or book online and LET THEM STORE YOUR CREDIT CARD NUMBER! They want your BIRTHDATE, address, perfect recipe for identity theft! To get a freaking manicure?! I got a gift certificate but had to give this information to use it. I tried booking with a call and never got the courtesy of a call back. I'm never going back after I use my gift card. I've never had a salon tell me what to tip (25%) or made it so difficult to book. read more

Worst place. Walked in 6 minutes late and they wouldn't take the two appointments I made for me and my friend. We went somewhere else and they called me 1 hour later saying they need to charge me a cancellation fee when they NEVER mentioned it when I was booking an appointment. The fee was the price of the services. unacceptable. read more

I used to love this place, but I feel the quality of service has slipped dramatically and I may not go back. The last time I visited, the technician didn't ask how I wanted my nails shaped and filed them to be completely square. The manicure is dull-looking and sloppy where nail meets the cuticle. For the price, I expect consistent quality. Unfortunately, lately the end result has been bad more often than it's been good. The previous time, I got a gel manicure that chipped the same day I got it. Miniluxe offered to re-do it for free when I complained, but I shouldn't have to come back in and sit for a service all over again because it was poorly done in the first place. read more

MiniLuxe Wellesley - Sloppy, dull manicure -- day after service. - Nail Salons Near Me - Wellesley, Massachusetts

I was not overly thrilled with the Miniluxe in Wellesley. People had raved about it and it's quite expensive so I was really expecting more. The girl at the front desk was extremely rude. Their bathroom was out of order and she wouldn't let me use the staff one. She told me I could go across the street even though we were in the middle of a snow storm. Then I saw her let another guest use the staff restroom! I didn't like how the pedicure seats were a bench either. I'd rather a more comfortable chair, this is supposed to be my time to relax. Instead I was on an uncomfortable bench. Despite that, the woman who did my mani/pedi was fantastic. Really friendly and she did a great job. I loved the lemon scrub they used during the pedicure. The nails were good, but it's too expensive for what it is. I most likely will not be going back. read more

Just had my second ever pedi here. They do a great long massage with a scrub and then a lotion, but I was not impressed by the polish job either time. Felt rushed on the cuticle trimming both times. Color selection is lacking. They only have about 20 Essie colors so if you know you want Essie brand you are limited. The woman next to me was offered water and magazines. I was offered neither (and 9 months pregnant!) Also my friend was late for her appt. and they refused to do her. Kind of a bummer. At smaller salons I feel like they would have squeezed her in. read more

I have been going to Liz for my manicures for many years at Miniluxe Wellesley. She is AMAZING!!!! My nails ALWAYS look beautiful after she works her magic on them. She's the BEST!!!! I also go to Rita for my brow tweezing. She too is AMAZING!!! My brows have never looked better. Schedule appointments with both ladies. You won't be disappointed. read more

My niece and I were so excited for our appointments this past Sunday. She had a $100 gift certificate that she wanted to use and I figured I'd get a gel manicure to keep her company. We go to pay and the receptionist at the front desk couldn't figure out how to take money off the gift card for her $17. "I can see the $100 but it's not working for some reason and I'm new." I was paying for my crappy gel manicure which chipped half off one nail later that day..WORST GEL MANICURE EVER and the most expensive one too. Instead of receptionist taking our name and trying to rectify situation for my nieces $17 manicure so I could use gift card she offered NO customer service to ameliorate the problem. Will never go back. Why waste money for horrible manicure AND horrible service. Nail places are a dime a dozen. read more

MiniLuxe Wellesley - My half chipped GEL manicure SAME day I got it. Worst manicure ever!! - Nail Salons Near Me - Wellesley, Massachusetts

First time coming here and they were wonderful. I was able to get an appointment with short notice, and the front desk staff was a nice, and everything was clean and comfortable. I had Reema who was kind and did a wonderful job. I will definitely be back. read more

I have been going to Lizz for years now. She is the absolute best. My manicures and pedicures always last the longest (at least 2 weeks, sometimes more!) when she does them. I cannot recommend Lizz enough. She is so thorough, never rushes, and is always helpful if I'm stuck between two colors! read more

Staff is nice, location is good, place is clean. Prices are way overpriced and not worth it. Everything costs extra- removal, cuticle work and paint are three different costs. My shellac chipped in three days on three nails. It is not worth the money. Very disappointed. read more

Unhappy. My shellac is uneven, and the filing is just asymmetrical. Very disappointed. read more

Perfect pedicure experience with Lizz! Experience was relaxing and studio was very clean. Definitely recommend!

Another amazing pedicure at MiniLuxe Wellesley! I am a regular and get my manicures and pedicures almost exclusively at this location. While there are many wonderful nails techs here, Francesca is my go to tech. She is professional, kind and does an amazing job every time. This location was just renovated and it looks great! read more

Gwen is great and very meticulous and nice. However I will not go here again. They have a tendency to double charge; they send the charge through twice on your credit card. If you don't take a paper receipt, you don't find out until you check your email. Then it is very difficult to get them to credit back the redundant charge. Also, always give the tip directly to the technician, don't put it in the drawer and hope. read more

Love that they actually honor appointments. Most nail salons schedule but then are running behind, etc. Here you get your full scheduled appointment which starts on time and goes for the entire duration intended for that service. Clean, like a medical office standard, and relaxing environment. The one thing missing that would bring it to 5 stars would be if they included a shoulder/neck massage with drying like other day spas do. Otherwise, I have no complaints! read more

MiniLuxe Wellesley - Perfection - Nail Salons Near Me - Wellesley, Massachusetts

Just had a mani/ pedi with Francesca and it was great, as always!! She's so friendly and does a great job. I love the mini luxe royal blue polish!!! read more

This place is awesome. I called last minute and wanted mani and pedi. The receptionist was patient and so accommodating. Clean and crisp is how the place feels. Jill greeted me with a wonderful smile and took such good care of me. Great job Jill!! Next time I'm in town, I will be seeing you for sure! read more

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I had a very good experience here - staff was pleasant and professional, the tools were all either disposable or autoclaved, and my manicure looked fantastic. Gwen - my nail technician - was very careful and attentive to detail. High marks for cleanliness, professionalism, and quality. read more

It was my first time visiting MiniLuxe and was excited to get a signature manicure for my birthday. I called ahead and setting up an appointment was fast and easy. Kim, who was very sweet, did my nails and I think she did a wonderful job. The color was beautiful and even, and she was very attentive to detail. But, for 20 bucks (without tip), I would have wanted the manicure to last a bit longer. Barely two days post manicure, it was already fading. My job doesn't entail anything that would damage my nails, so I was a little surprised that regular hand washing would cause the manicure to degrade so quickly. But, I think Kim was great and the staff there are kind! So I do want to come back and give it a second chance and hope the manicure works out better next time. read more

Terrible!!! Overcharged my daughter for a manicure and they were rude to her to boot! Manicure is bumpy and edges look terrible. DO NOT GO HERE unless you want to pay too much money for something you can do for yourself at home without being talked down to! read more

My review is on MiniLuxe Wellesley, but my first time at ML was in Boston. So this is how I compare. I received an email for the New Year special for $49 Mani/Pedi and decided my husband and I would start our year off right! I called and spoke to Cathy (who I realize is the Mgr from other yelp posts) she was friendly; answered my questions regarding the price and such. Cathy was friendly, prompt and I made the appt - I started off on a good foot! We went the next day and was not greeted so well by Vivian at the front desk. I was almost 30+ minutes early for my appointment because it was our first time and I hate being late. I walked in the door and got a short hello, I asked if the street parking was free since it was NYD and she quickly said no. However, she failed to tell me like the woman next door at DD that there was FREE parking in the back. Anyhow, I told her who I was and that I had a 4:30 appt with my husband. She cut me off to say "I don't see a man's mani/pedi in here and if you are making an appt. for a man, you really need to let us know b/c not all technicians feel comfortable doing men" I as politely as I could said " I called yesterday and spoke to Cathy and we talked about my husband, so It was noted on the phone and if it's not in your system, then I don't know what to tell you". Vivian said "oh well, this was not noted" ... Not, oh sorry for any confusion or some sort of CUSTOMER SERVICE BS you can feed me. Ok - so that's how we started. I did also want to mention I also babbled to Vivian about the SPECIAL I specifically was there for and spoke to Cathy about. Upon returning from parking, nothing is said to us; we sit down for the 25 mins or so - and I'm ok with that since we were pretty early. I picked my color and made many observations of Vivian being polite to every other woman who walked in the door. What I did observer was all the other women were of money. It was not hard to see this based on the baubles on their hands and such. I was dressed in comfy sweats and a sweater, so clearly she thought I was not worthy of being nice too. Two things to note Vivian and Wellesley ML - I may not flaunt a look of (no money) but would Vivian care if I told her I pull in six figures, this is where "Don't judge a book by it's cover" comes into play. But I digress..... Where the fun begins - We see Be and Kadijia (sorry if misspelled) for our mani/pedis. Both women were very very nice and super chatty to myself and my husband. They both did a fabulous job on both. I enjoyed their charm and their OCD of doing my nails :) I would recommend them to anyone. My husband esp. loved the attentiveness to his feet by Be! We get done, feeling nice and I have my husband deal with Vivian. Funny - she's somewhat friendlier to him, but I hear the charges in total and think that didn't make sense. When I'm done - I walk up, Vivian looks up from her computer (says nothing), I said I was wondering how the total came to price for our services as we had the special. She curtly said "Well, it was not noted in your appt. and how am I to know who received the email and who did not". Valid point Vivian, but was (again) the tone necessary? And again I said - I spoke with Cathy and if it was not noted, then I don't know what to tell you. I only called b/c of the email. Vivian said "Oh ok, then let me get you a refund" .. Gave me back cash and that was that - we left. *PS - Both ladies did thank us as we walked out* High level comparisons. Boston ML - Quirky girl behind desk, super busy on a Saturday, said hello, thank you for coming, were you happy with your appt, would you like to make another one. Is there anything else you need (i.e. polish, lotions, etc..) and would you like me to write down on a card who you saw today. Wellesley ML - Vivian NEVER said hello, good-bye, how was your service, would you like to make another appointment, is there anything else you need, and we had to ask who we saw and she wrote it on a sticky note - most importantly Vivian never said THANK YOU. Cathy at Wellesley ML - you have a nice place, but I will not return with rudeness that starts from the beginning and ended the same. read more

Rude and unprofessional. I called at 9 am to make an appointment at 4 pm, they misbooked me for 3:30 pm, then when I got there are 4 pm, Cathy (the store manager) was rude, spoke over me, did not apologize and did nothing to rectify the situation. She did not admit that it was her mistake that she incorrectly booked the appointment. She told me I could get a polish change, when I had booked a warm oil pedicure. I wasn't wearing any polish. Then as I was walking out exceedingly frustrated, she threw a card for a complimentary manicure on the desk, which is ridiculous as I never get manicures (I work with my hands) and I had come in for a pedicure. I wasn't asking for anything, honestly a nice apology that she had messed up the appointment and that she was sorry would have been nice. Being told it was my fault and that I could get a different service that I didn't want, nor applied to me, was not professional. I subsequently went to another salon, got my pedicure and a nice neck massage and moved on. For the prices they charge, I would have expected much more professional service. read more