First of all I had my car at this place for some minor body work. After a few days I picked up my…read morecar and the work was superb. The people here are the nicest and most professional people you will ever find. Jeanette, Nick and Chris are the best. I can't recommend this place enough!! Thanks for an awesome experience!!

Automotive Excellence is responsive, knowledgeable, efficient and dependable. They have…read moredemonstrated the same high quality of repairs in the three times I have used their services. I recommend them to others at every opportunity.

We have been going to Fuerst Automotive for several years. Recently we took our car in for a…read morebroken control arm. They had to replace both since the other one was cracked too. Amy is wonderful. She kept us informed about the progress and the final price. I feel their prices are fair and they do a great job. They even send you pictures of the problem parts. We are very satisfied with them.

My husband recently passed away and 5 days later I suffered a serious ankle fracture that required…read moresurgery and a 2-month recovery. I was finally cleared to drive 2 days ago. Just prior to my husband's passing, he noticed a tire pressure warning light but he was unable to fix it or get to Fuerst for help. Today I drove our car for the first time since my husband died. I drove to Fuerst and with my cane hobbled to the front door to find that it was closed. As I got into my car to leave, Mike came out the front door to ask what kind of help I needed. I was in tears due to circumstances, apologized and explained. Mike offered condolences and even though they were closed, he told me to pull up and he would check my tires. Mike was so gracious, patient and kind. He properly inflated all 4 tires and said if the warning light returns to come back on Monday. As a family owned business, Fuerst Automotive continues to prove how much it values its customers and cares about the community. Mike is a prime example of that excellence. I don't know of many businesses that would've reached out when closed to help someone during a difficult time. I wish I could give Fuerst 10 stars because they deserve it. Thank you, Mike, for your kindness and help.

I had a big rust spot in the upper corner above my windshield. Mike and his staff did an excellent…read morejob repairing it within the estimated range quoted. It's so good, you wouldn't even know it had been repaired. I appreciated Mike's professionalism and the cleanliness of the shop. I refer everyone in the area to Custom Color & Collision

Recently had work done at Caliber Collision on York Road in N. Royalton. This was our second…read moreinteraction with them and Mike Adkins, General Manager. Our 2017 Roush Ford Convertible had extensive damage on the passenger side including wheels/tires and sheet metal work. Mr. Adkins ensured our vehicle was brought up to better than factory perimeters. All components of the car were checked to ensure no damage was undetected. The work performed was of a high quality due to the supervision of Mr. Adkins and his high expectations of his quality work force. He, also, was not above "hands on" work to ensure the job was completed in a timely manner. Caliber Collision is the only shop of this type to be considered for repairs to your vehicle.

No wonder they closed down. They were charging people out of their nose like Mitsubishi were…read moreLamborghinis. Maybe they knew it and they charge whatever they could get. Good riddance

Sales and management staff is friendly, personable, and no pressure - a most welcome opposite of…read morewhat I expected from a Big dealership. They did their best to make everything expeditious and no-hassle. Huge shout out to Vic (salesman) and Jacob (sales manager) for making my car shopping experience - from test drive to signing the finance papers - pleasant and quick. I had expected to spend the whole day car shopping, but it was done by 12:30! Highly recommend!

this dealership is awful. and they will gauge you for repairs,…read morethat Ford is at fault for. Ford knowingly distributed and sold a faulty transmission in the model Escape from 2013 to 2019, which violated the Federal Motor Vehical Rgulations The Ford dealership and service shop refused to accept responsibilty for the faults that caused the expected transmission failure, in addition, they wanted $8500 to fix the failure that Ford created,

Fabulous car buying experience. I dreaded going into a car dealership, but these folks won me over…read more Eric was upfront, knowledgeable and relaxed. He was very easy going, did not try to persuade us in any direction at all! Justin helped me learn some of my new cars features, he was very patient and verified I really knew how to use the features I was having trouble with. Top Notch Dealership!!! Last time we bought a car (Honda of Mentor) it took HOURS, like ALL DAY. With Liberty Ford it took about 90 minutes, including the test drive. Love my gently used 2020 Ford Escape!! Love Liberty Ford of Parma Hts!

Took my bosses Bentley here for service. Service department was great. Offered me a loaner car. Got…read morethe car in and out quickly. We have been taking cars here for years. Always a great experience.

My car was totaled. I began searching both locally and nationally for a replacement. I found the…read morecar (Genesis G80) that I wanted at Maserati of Cleveland. Once we agreed to a price, the paperwork was sent to my bank and we had a deal. I had good communication with the sales person, including the day that the money was being wired to purchase the vehicle. Before I left my home to to sign the paperwork at my bank, I received a text from my sales person, asking if the money was wired. When I got to the bank (5 minuted ride), I signed the paperwork, and watched the bank wire the money, I then texted the salesman and said... done! He did not respond. I traveled back home, and within a half hour, I received a call from the GM. THEY SOLD THE CAR!!! That's not the kicker! I asked them to stop the wire, or wire it back to the bank. They DID NOT, but instead... 2 days later, they mailed a CHECK to my bank! NOW... I cannot get another car, until my bank receives the CHECK and the CHECK CLEARS the bank!!! Turning in my rental in a day. No car... No check... No way to purchase another vehicle. Not sure what others are experiencing with the dealership, but this was the DEAL FROM HELL!!! I'm about 6-7 days from being able to buy a car. Thanks Maserati of Cleveland!

My wife and I were so lucky to find Grizzly Garage. Tyler came out inspected our garage which was…read more35 years old. Tyler strongly suggested we replace the door and all of its hardware. They did so today and did so at an unbelievable price. My wife and I have no reservations in recommending this great company for all your garage need.

My husband needed a second vehicle, so we visited Sunnyside in Middleburg Heights hoping to find a…read morelow priced, used vehicle that was in good shape and we found one! The entire process lasted maybe 2 hours - this included time spent searching their lot as well as the Mitsubishi lot next door. Our salesman, Steve, was friendly, courteous and helpful. To be fair, I'm surprised by all of the negative reviews although many seemed to be service center related. The only gripe I have is that we waited about a 1/2 hour while they "detailed" the car but once we received it, the inside was still dirty, there was a specific piece of hair still on the dash and the car smelled like smoke. I'm assuming that maybe only the outside was washed, so we'll have to detail the car ourselves. Nevertheless, it's no big deal as long as the car continues to run well.

2 days ago I wish i…read morecould give them zero! I purchased a 2012 Honda ridge line not even two years ago. despite the many repair and maintenance costs from the "certified used" vehicle comes a manufacturing defect where twice now a part of my roof has literally broke off while driving on the high way and hit other vehicles. Honda has a policy where they only fix "safety issues" for some reason they do not think my car falling apart in the wind and physically damaging other vehicles is a safety issue. they begrudgingly fixed it the first time after countless back and forth with their terrible "service specialist" and terrible management staff who couldn't care less about their customers. now its happened a second time after either failing to fix or install it properly or just straight up refuse to acknowledge this is a manufacturing defect that is a safety issue to me and other drivers. even though they recently fixed the issue themselves they now refuse to warranty the part or cover a portion of the cost. they do not sell quality vehicles. they do not provide any level of customer service. they do not stand behind the work they do to their vehicles and they do not care if your car is safe for you or the drivers around you. I will never own a honda again, I will never trust honda middleburgh again, and i will forsure never trust their mechanics to fix something. i suggest you do the same 1/21 Here's an update for ya. Honda replied lying about when I contacted them. I messaged my sales person the day it happened he told me to kick rocks. So after countless back and forth with management they decided to fix it. The second part of the blatant lie of a response they posted is the fact they are saying this is normal wear.... Ask your self has your roof ever flown off your car while driving? Has that happened to any one you know? Of course not bc no one else makes cars this poorly. They still won't help offering to pay 20% of a very overpriced part that has broke twice now is just insult to injury. Again they don't care that my car is literally falling apart while being driven despite me keeping up on all the maintenance. Literal scum bags.

Great honest service... I feel like I have my brothers looking out for me and caring for my…read morevehicles. I've found Royalton Automotive almost 10 years ago and prices, service and quality of their work far surpasses that of dealerships!

Have been using these fine folks for a few years and take advantage of their exceptional VIP…read moreProgram. We were helped byDon and Mike. Needed all fluids flushed, an oil change and upon inspection, they found that my front brakes were near failure despite no issues prior to that. I dodged a major breakdown and a potential accident! All work was meticulously done and the engine compartment, interior, etc., were clean and in order. They are exceptionally friendly and service oriented. Check them out before you head to a dealership and ask about the valuable VIP Program.