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    Liberty Ford

    2.1 (34 reviews)
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    Updated 2 months ago

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    7 years ago

    they sell you extended warranty. then don't live up to what you bought. hoping you'll forget you have it

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    Review Highlights - Liberty Ford

    I am so grateful for both Dave's and thankful that I have found a new shop I can trust my diesel with.

    Mentioned in 3 reviews

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    Victory Toyota of Brook Park

    Victory Toyota of Brook Park

    (85 reviews)

    Four years ago driving to our vacation destination our 15 yr old Highlander started showing a lot…read moreof dash lights. There was a Toyota dealer nearby so we drove there. It was a Friday night and they were closing for the weekend, we would have had to cancel our vacation. We decided to trade so we could get on our way but the only car available on the whole lot was a Corolla Cross. Recently we received an invitation to a sales event that was going to blow us away at Victory Toyota, we even had to make an appointment for this event. We walked into Toyota and saw very limited inventory. We looked at two cars and I counted five salesmen standing around in various parts of the showroom. Not one person asked to help. I finally walked up to a young gentleman and asked if there were any Highlanders. He said there were THREE outside ( huge sales event?) and proceeded to walk us out with no keys. Should we just look through the window? Upon going back to get the keys I wanted to test drive the Platnimum. I joked to him that I had planned to retire next year but if we buy a car that is going to change. I told him that I pick out the car and my husband does the numbers deal. He mentioned that when we got back to the showroom he'd see if retirement was still possible after crunching numbers. They did a quick appraisal of our Cross and then crunched NO NUMBERS...the price you see is the price you pay, minus the trade. We bought our last Toyota at zero down , zero finance. This dealership wanted 4.9 %. That is around $10,000 in intrest for the Highlander. . Land Rover is advertising 0.9% for select models. . We will definitely be looking around. . Ten years ago when my husband was looking for a vehicle for work he stopped at a competitor's lot just to see what they had to offer. The salesman was out the door and ready to greet my husband before he even got out of the car.

    Had an appointment to check out a 2024 Highlander. Luis told me it was available but when I got…read morethere, he said it had been sold. I understand that cars can be sold before one can get to the dealership, but Luis had all day before my appointment with him to let me know that it was no longer available. He did not. I wasted 2 hours of driving to get there and back home. I also believe that the car was never available in the first place. It is still listed on their website and actually has a lower price today than it did yesterday. They have a chat feature on their website, but all the agent can do is get your contact information and send it to their sales staff so they can call you.

    Spitzer Jeep Ram Brook Park

    Spitzer Jeep Ram Brook Park

    (87 reviews)

    Few week ago.. Scheduled an appointment to change tire pressure sensor and radio. Dropped off my…read moretruck in the morning before work and was supposed to pick it up at 2pm.. got there at 2pm and my truck wasn't even in the bay being worked on.. they gave some excuse as to why, then pulled my truck in and I ended up waiting there for 4 hours literally until they closed at 6pm to receive my vehicle back. Here's the kicker.. the tire pressure sensor is still not fixed and neither is the radio. So here I am today bringing to back to get the tire sensor looked at again! Scheduled my appointment for the morning and stated I need to pick up my truck at 2pm. It is now 3pm and my truck STILL HAS NOT BEEN BrOUGHT IN AGAIN!!!!!! Avoid this place like the plague.

    Still waiting for GENERAL MANAGER TONY BLACK to call me about horrible service dept / sales…read moretestdrive experience after SEVERAL REQUESTS! Even talked with JESSICA at SPITZER CORPORATE HEADQUARTERS regarding my overall SALES/SERVICE on May 28, 2026 and a week later STILL NO CALLBACK! As soon as bully Sales Manager TED SAWICKI learned from Salesperson ASHLEY that i was not purchasing a vehicle that day, i was ABRUPTLY ordered out of the showroom to go back to the service dept and wait for my oil change to be completed. ALL ABOUT GRABBING THE MONEY, and nothing to do with TREATING THE CUSTOMER RIGHT. So now, this is a NEW REQUEST for Alan Spitzer and/or Allison Spitzer to contact me ASAP, please!

    Spitzer Buick GMC

    Spitzer Buick GMC

    (51 reviews)

    This was one of the most frustrating car buying experiences I've had…read more I was actively working a deal on a Chevy Equinox EV from out of state and made it very clear I was serious -- we discussed out-the-door pricing, confirmed details like the charger and paperwork, and I was literally preparing to drive 7 hours early the next morning with my dad to complete the purchase. At no point was I told there was another buyer actively purchasing the vehicle. Instead, I was led to believe the car was available and that we were moving forward. Then, right after confirming final details, I was suddenly told the vehicle was "in the process of selling." I completely understand first-come, first-served -- that's not the issue. The issue is the lack of transparency. If another buyer was ahead of me, that should have been clearly communicated so I could have made an informed decision (like putting down a deposit immediately). This isn't the first time I've had this happen during my search, but this was by far the most poorly handled. If you're an out-of-state buyer, be very cautious. Don't make plans or assume anything is yours unless you have it locked down in writing. Very disappointing experience.

    I bought a 2016 Ford Flex in February from here, came back 3 days later due to the back end making…read morea really bad noise. I was told by the sales associate that sold me the car that the manager said since it was sold as is that there was nothing they could do for me, here it is 5 months later noise is still bad, rear back up camera stopped working, my a/c switches back to heat by itself ,carfax showed there was no accidents. My hood was painted and is not aligned properly, the rear end was also hit, tailgate is off, bumber and rear quarter panel has slight paint peeling and the roof has been painted found fish eye in the paint. There is no way the dealership wasn't aware it was involved in an accident. Sales person was good manager not so much. Definitely wouldn't recommend purchasing a used vehicle from here and if you do look over the car very good. Today is 8/3/2025. I replied with my number and info on this as requested and still have not recieved any reply back. I took my vehicle to a shop to have it looked over and they stated that in fact this vehicle was in fact in an accident hit from the front and back hence why I'm having the issues. Accordingto the carfax the dealership a pre-delivery inspection.

    Liberty Ford - car_dealers - Updated July 2026

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