We have been going to Fuerst Automotive for several years. Recently we took our car in for a broken control arm. They had to replace both since the other one was cracked too. Amy is wonderful. She kept us informed about the progress and the final price. I feel their prices are fair and they do a great job. They even send you pictures of the problem parts. We are very satisfied with them. read more

My husband recently passed away and 5 days later I suffered a serious ankle fracture that required surgery and a 2-month recovery. I was finally cleared to drive 2 days ago. Just prior to my husband's passing, he noticed a tire pressure warning light but he was unable to fix it or get to Fuerst for help. Today I drove our car for the first time since my husband died. I drove to Fuerst and with my cane hobbled to the front door to find that it was closed. As I got into my car to leave, Mike came out the front door to ask what kind of help I needed. I was in tears due to circumstances, apologized and explained. Mike offered condolences and even though they were closed, he told me to pull up and he would check my tires. Mike was so gracious, patient and kind. He properly inflated all 4 tires and said if the warning light returns to come back on Monday. As a family owned business, Fuerst Automotive continues to prove how much it values its customers and cares about the community. Mike is a prime example of that excellence. I don't know of many businesses that would've reached out when closed to help someone during a difficult time. I wish I could give Fuerst 10 stars because they deserve it. Thank you, Mike, for your kindness and help. read more

- Unless you know them personally, odds are they will overcharge you. - poor receptionist. - Had to keep going back due to issues with the car from the job not being done correctly. Wasn't charged additional fees but it did cost my time. - every time I go to this place I somehow feel my car is in worse condition than I left it. - have yet to have a good experience from this place and won't be going back. Beware read more

Fuerst Automotive provided excellent service not only on the alignment I went in for but check everything to let me know we were in good shape. Customer service was excellent. Amy was so attentive while getting service and she follows up to make sure that I am still satisfied. Highly recomended!! read more

My first Yelp review of Fuerst was back in 2012. I have left a number of additional reviews since and very pleased to be leaving another today. Why all the love? While I'm not related to the owner or anyone who works there, they still feel like family because that's how they treat me, and there's no doubt in my mind they'll treat you the same way. I 100% trust Fuerst to do the right thing and treat my cars like they would treat their own. Can you say the same about where you take your car? If you had to think it about for before answering "Yes, I love my mechanic," I respectfully and enthusiastically encourage you to try Fuerst Automotive. When you go you're very likely to meet Amanda who is now manning (womaning?) the front desk. If she doesn't make your day better you're not paying attention. She's a bolt of energy with a quick mind, wonderful smile, and a ready attitude to make your visit a great one. Next time you need something minor, major or in-between done to your car, call Fuerst Automotive. They've been a mainstay in Broadview Heights since the late '60s, and one visit will show you why. And, that visit will keep you going back, too. Many thanks to the entire team at Fuerst for making car maintenance a pleasure instead of a chore. PS - keep your eyes open for their major remodel. You thought it was nice before?Just wait. read more

I took my 2010 Toyota RAV4 for alignment. After I received back it had a terrible vibration/shake coming rear. I returned they said I need a new driveshaft for around $1100.00. i said I can't afford that and it never had that problem til after a got it back. They informed they just did alignment. They said it also needed front brakes. I said I know about them. I was very unhappy. I decided not to continue with them, I can't get stressed. I'm done with them. I'm still having alignment issues. So I'll take to Metro Toyota to remedy the issue. read more

Phone Call, 4:15pm; Feurst Employee: "Hello" Me: "Hi, what are your hours today? Feurst Employee: "We're open until 6pm" Me: "Great, are you able to plug a tire if I'm able to bring it up to you in an hour?" Feurst Employee: "Yes, only if the tire is repairable" Me: "Yes it is, it just has a small nail in the tire" Feurst Employee: "Well, that depends on what time you can make it here" Me: "In an hour hour, will that work?" Feurst Employee: "Ok, yes, but our techs leave at 5:15pm" Me: "Sooooo........your really only open until 5:15pm then, not 6:00pm?" Feurst Employee: "No, I'm open until 6:00pm" Me: "OK, forget it (flabbergasted)" Complete waste of time! read more

Said I needed a new oil pan to the tune of 950$ in parts and labor. I took my car to 2 other places (Dealer included as well as another indy shop) and they both looked at me like I was nuts when I told them someone said I needed an oil pan. Told me "I wouldnt go back to whoever told you that, your oil pan is fine" I went there once for an oil change only because I had a coupon, but I will never go back, felt like they were saying my car needed work it really didnt need. Also my wife went too and they tried saying her car needed struts and they were fine too! Beware! read more

Fuerst Automotive is awesome! Customer service is top rate - they go above and beyond to make sure you are satisfied. I have bought tires from here, had service work, and assistance with buying a used car (they did an inspection). Very honest and thorough. Their shop is a bit of a hike from my home - but definitely worth the drive. read more

I will never go anywhere else. They are so kind, efficient, and do a fantastic job. I cannot say enough great things!

Fuerst Automotive is a great place to have service your car. They price fairly and the customer service from Nick and Wendy is excellent up front. They do very good work and are never afraid to go above and beyond. From plugging a tire to an inspection for a noise. They take customer service seriously. Do not hesitate to give them the opportunity to work on your car, truck, or trailer. They have worked on all three for me. We have been getting service with them for over 10 years and will for many more to come. Thanks Fuerst Team! read more

Excellent service always. Appreciate the awesome courtesy and customer service. Very loyal and honest to the customer. Recommend Fuerst Automotive to anyone in need of car services. read more

I am totally surprised at the professional service from the whole team at Fuerst Automotive. I made an inquiry on brakes and within a day I had a quote via email. It was extremely reasonable. Then in a phone call, everything was reviewed, I set an appointment, dropped the car off and they were done in by 3 PM. When I picked it up Amanda went over the bill they drove my car up to the front door and I was done. When I looked at the bill at home, Amanda had put their card and a bonus of a scratch-off lottery card. I didn't win anything, but that little bonus was great. Now, a week later, Amanda called to ask about the brake job and their service. This is the old fashioned way to treat customers - great service, fair pricing, and professional work. I will be back and I will recommend them highly to anyone. read more

I've been using Fuerst Automative for years. They are knowledgeable, and do great work! Get your auto repair done there. You won't be disappointed! Whether it's oil changes, or major repairs - this is the place to go. read more

I would avoid Fuerst at all cost. Not worth the hassle of dealing with these people. First, if you schedule an appointment online you are wasting your time. It will schedule an appointment and say they are going to call and confirm with you and then nothing ever happens and then when you show up they of course don't have your appointment and you are SOL. Second, if you have a foreign can I would really avoid them because the odds are pretty good they won't be able to do your service. My daughter has a 2014 BMW 325, pretty standard right? Once the appoitment was rescheduled (see above) she shows up and they tell her they don't have the right oil and can't do the service. They'd known for three weeks what the car was. she had to drive 20 min (twice - see above) and waste her time both times. they were completely unapologetic about any of it. Not worth the effort to deal with these people. If you have a foreign car, even a basic one just go to Galati and save yourself trouble if you don't want to go to dealer. Very disappointing. read more

If your looking for a no nonsense, upfront, honest auto care use these guys. Staff is friendly, knowledgeable and knows that customer care is number one. You will not find this kind of auto care at any chain stores or dealership. They give you a eval on the car and txt you the results, they follow up with a phone call and give you an honest opinions. I can say they won my future business thank you Fuerst. read more

I found a nail in my tire the night before a long road trip. Called Fuerst at 7:30 AM and they fit me in first thing so I could get on the road. I have never experienced such fast and friendly service from an automotive repair shop. This experienced helped make the best of a bad situation. Definitely earned a lifelong customer read more

This has been my experience: I've gone to them nine times with two different cars (I counted the receipts) - both American cars. Five of the nine times, I had to return because something was wrong with the job. Two of the nine times, I had to return more than once. They didn't charge me for the additional work and they didn't argue with me....therefore I gave them 2 starts (ok this part is subjective). The last time they quoted me about $950 for some work. I thought that was really expensive, so I went to the dealer (yes the new car dealership) and they performed the work for $400. I haven't had to go back = the dealer did the job right. Although I've only heard really good things about them, I haven't (unfortunately) shared that experience. read more

My dad likes them, so I do too. I recently got some work done and they seemed honest and fair in their pricing. They did however leave an air bubble in one of the lines going to my heater. That is no fun for the winter. My dad brought it back up to them (as I fear mechanics) and they fixed it immediately free of charge. Good customer service there. read more

The mechanics at Fuerst are phenomenal and have been servicing my cars for 20 years. They help me understand exactly what is wrong with it and most of the time I can wait while they work on my car because it's done in such a timely manner. You can count on professional work, friendly, always on time, and very knowledgeable. The owner, Bob, is great to converse with and is very trustworthy. I highly recommend them to service your vehicle. read more

They are awesome! We stopped here to get their eyes on a potential purchase and they fit us into a booked day and helped us dodge a bullet in about ten minutes. So nice and knowledgeable. Definitely go here! read more

Fuerst Automotive is by far the best repair shop in the area. Sarah is always so polite and helpful everytime I come in for service! I'm always in and out in about an hour which is perfect for my busy scheduel. I would reccomend this place to anyone looking for excellent service and friendly faces! read more

After coming back from a very long drive to Florida and back, our family's only car was making some very funky noises. That grinding noise that screams "your brakes are bad!" with every stop. You know the type, I'm sure. Since it *is* our only car, we needed it fixed right away. Fuerst was able to take the car immediately when I brought it in and was more than willing to have someone drive me home. They called me exactly when they promised - confirming yes the brakes were caput - and fixed it the same day. I wasn't able to get there that evening so they offered to have someone come pick me up the next morning, which seemed like it would work perfectly. Low and behold, a surprise snowstorm hit that night, school was cancelled and I had no one who could watch my kids while they took me to get the car. So what did they do? They brought it to my driveway for me. I'm very impressed with the service I received and was happy they didn't try to tack on a bunch of other things that 'needed' to be done just because they could. I would highly recommend this auto shop for their professionalism and convenience. It was also a relief to not be talked down to as a woman bringing a car in to be fixed, as has often been the case elsewhere. read more

Bob is very helpful and knowledgeable. The shop is beautiful and he really cares about fixing things right the first time. I recommend him highly. read more

Spent a great deal of money on repairs that they said I needed and my car still didn't run correctly

My wife and I have been taking our cars and trucks to Fuerst for many years and have always been VERY happy with the quality of work that they have done for us. The Staff is very friendly and always takes the time to explain the problems and what it will take to get our cars repaired properly. They are also very neat about their workmanship, I never have to worry about getting our vehicals back with greasy finger prints all over it! read more

Wow! I have to admit after reading the review above I was somewhat hesitant about giving Fuerst a try however are so close to my home and due to convenience I decided to call ask some questions and feel them out before I took my car in and I was extremely satisfied never was made to feel as it was a inconvience that I had questions or concerns was more than pleasant and professional. I have taken my car to them several times now and in the contrary to above they have SAVED ME MONEY AND TIME! Great local shop and I would highly recommend them. read more