I own a 2004 Jeep Wrangler with 222k miles, which started showing rust after the first year. The…read morewindshield frame got so bad that I went through 3 windshields. On the 4th one I was told it WOULD crack and was not covered by a warranty. And yes, it did after about a year. We were going to Canada (20190719 - Friday) and wanted to have either the frame/windshield replaced, or at least the windshield prior to going. I contacted A Touch of Class and they immediately provided me with a quote for a replacement of both, and then contacted me to drop off the vehicle on 0715 - Monday. On Wednesday they notified me that the job was complete and ready for pickup. (Every summer we take the side windows out - we have full doors - and roll up the back window. It stays that way until fall. When we went to pick up the vehicle, it was sitting outside with the entire back end wrapped in plastic - just in case it rained!) The new frame (and hinges) looked amazing. So amazing, that the rest of the Jeep really looks like sh*t! My wife and I are already discussing other possible areas that could use their service. If you need work done, this is the place. They are courteous, fast, and do an amazing job.

I don't really blame the lady, she was really nice but I called and asked if they did electrical…read morework on cars and she said yes so I cancel my appointment with the dealer and go here instead and when I show up with my car they say they don't do electrical work. I waited a week for this appointment and now I'll probably have to wait another week somewhere else.

NORTH RIDGEVILL, OHIO LOCATION…read more First, let me just share with you how funny these guys are! When they don't like your review. They delete it! ( It's okay Caliber, next is BBB review and more if this gets deleted too) DO NOT TAKE your car here if you want to see a building with professionalism! I started to walk to the building, but I noticed 2 employees GETTING HIGH. Then I overheard some short guy, Cody, Curtis, idk? while I was sitting in my car, he was downright nasty to his employees/co-workers. Yelling and cussing at them. I don't know how that short guy has any respect from people in his life or a company that allows employees to be treated as trash, but hey they can get high together, so I guess how that works.

Highly recommend this repair shop. They did an amazing job with my car and kept me updated with…read moreevery step of the process. They assisted me with my rental car reservation too making it an effortless process. They worked directly with my insurance company to make it very simple. If they are one of the preferred shops with your insurance company, I 100% recommend choosing them.

If there is one thing in this world that I know after 52 years in the automotive industry, it's…read morecars. And people who service them. Let me tell you something that is an absolute fact. There is no one in the automotive service industry more professional, more kind, more skilled... just more of everything you could want or need than the folks at "LJI Collision Center". I would never consider, even for a moment, taking any of my vehicles anywhere else... Period! They are hands down, the very best. In every way.

What an absolutely wonderful experience for my daughter! She had her car sideswiped and as one…read moreunderstands.... It was a panicking experience. LJI literally gave her the white glove treatment. Dropped her back off at her house instead of waiting for her car cleaned her car out from the inside spotless when they were just fixing her review mirror. I could not say enough great things about this place. If you need an auto-body repair, this is your place! As a mother that lives hours away from my Daughter... I can't thank them enough for taking care of my daughter!

This was a great place to do business. The people are super friendly and they did a beautiful job…read morerepairing my car. It was done quicker than the expected day and the car was meticulous! It looked like it was waxed and detailed! So happy with their service!!!!

Very poor customer service, told one thing by one person then weeks later told something else…read more Repairs are less than quality. Very disappointing for a small local business.

Would give 0 stars if I could. I dropped my car off December 18th 2024. I had a scheduled…read moreappointment to pickup my car Friday January 3rd. I arrived at 4:30pm and they were closed (when the hours are 7:00am-5pm) I showed up again Saturday January 4th at 9:50am and they were closed again (hours are 8:00am-12pm). Also, no one answers the phone. Bad communication overall.

There should be a negative rating choice…read more I came in for a back bumper cover fix after an accident. They were unable to get me an appointment for 3 weeks. They said it would take 3 days and cost close to $1150.00. $400 was to paint the cover. I asked if they had to paint it as I didn't care about the color. They said they had to paint it because it was plastic. A few days before the appointment I called to ask about the length of time it would take thinking that 3 days was a long time. The repairman said it would be 2-3. They had to ensure the color of the car matched the bumper cover. Again, I said that didn't matter to me but he said that is how they do things. He insisted that a 2-3 day estimate was different than a 3 day estimate. When I said 2 is not the same as 3, he told me to go somewhere else.

Bill worked on my car after an accident and made the repair process hassle free. I have never been…read moreto a more welcoming or accommodating auto shop in my life. I will go to him for any of my repair, along with recommending him to anyone that needs an honest mechanic.

I got my car back on Friday November 7th, 2025. Bill and staff know their craft. My car looks…read moreperfect, it drives perfect and there is a lifetime guarantee. This may be the best Auto Body shop in all of Ohio. I'm overwhelmed with happiness. Highly recommend! Ame K.

In August 2022, I brought my vehicle in for body work. I had to wait 6 weeks before they gave me an…read moreappointment to bring the vehicle in for the body work/repair. They NEVER called to inform my on the progress of repairs, they NEVER returned any of my calls. After over an additional 11 weeks, finally one of the women that work there took my call, she said that nobody had actually worked on the vehicle, they simply took the front end apart to have a technician look at it but, that would not happen for another week, maybe longer, the owner was on vacation and work could not begin without him because he is the one that decides what needs to be done. Needless to say, I had the vehicle towed to a more reputable repair shop. Ever since Bill retired and left his business to his inept son, the shop is a joke. Even the woman that I spoke with stated that she doesn't understand how the York Auto Body stays in business. Run as far away from this horrible business. Customer service is something that they do not know or understand.

We took our car there to be repaired. They took it apart and did nothing with it for 3 weeks!!!…read more Finally, the insurance company inquired and said they needed the rental back. When we called they said they hadn't gotten to it yet, that they would put it back together and we could pick it up. NOT fixed!!! We wasted 3 weeks! Now we have to wait until September somewhere else and the insurance company will not give us another rental car. This business is incompetent and not reliable! This is no way to do business!

My older car has been repaired at Sirl's Automotive Inc, Parma OH for 3-4 years. The people are…read moreeasy to work with and always return my car running like new. Meet Ron. He defines the problem...from an oil change to a new engine. Jesse is called when a computer analysis is needed. How to tell them apart? Ron smiles with his eyes, Jesse wears a welcoming smile. John is on the phone juggling the task of locating and pricing parts for you with incoming customer calls asking for updates on their work... always helpful. Pat quietly manages the workload of 19 technicians (22 bays) to get your vehicle back to you on time. He reviews all work and keeps everything running like a well-oiled machine. Your car won't move? Laura and Bob send in the tow truck and a rental car if needed. My experience, within 30 minutes they were on site. And some unanticipated help...there is no bus or taxi service where I live. They arranged a ride home for me when they needed to keep my car overnight. Sirl's employees are both capable and kind. THE RESULTS: A repaired vehicle that runs like new, completed on time...and competitively priced. Submitted by Carole L J

Having my bumper repaired at Sirl's was fast and professional…read more Not only was the finish fantastic, they went above and beyong and cleaned the interior! I fully recommend Sirl's I can truly understand how they have been around as long as they have. Great repairs and customer service!