Took my car here after an auto collision with damage to the front bumper and headlight. I worked with Rick and he was an absolute blessing. Rick gave me an estimate of about 4 days total for the car to be in the shop, it ended up being HALF that time. They're extremely fast and willing to work with you through any and everything. Also, I would like to add that the receptionist Maria is very nice and respectful. If you do need to rent a car during the time that your vehicle is being repaired I recommend that you go through Enterprise. Maria helped and actually did all the setting up of getting Enterprise to give me a great rental car in the meantime. My car is pretty older as well and a color that is not very common anymore if not, at all and Rick and the Axelrod Collision team were able to order all the parts needed for my car to match the color spot on as well. Extremely satisfied with this business and would recommend to anyone needing any type of auto collision repair done. Hopefully, I won't be seeing them again anytime soon for the same reason as now but will be back with any car needs in the future. Thanks Axelrod for everything! read more

I am super thankful for Axelrod Collision Center and their services. I am a very busy person, as many of us are, and when your car needs major repairs it can be very frustrating. Axelrod Collision made the experience top notch, smooth, and seamless from beginning to end. Very impressed; beyond amazing customer service and staff. Rick and Maria took exceptionally good care of me from the start. Not only did I get an estimate with convenient times to accommodate my busy schedule, but I was able to get the car in the shop the very next day, and then not even one full week to be fixed. To top it off they even cleaned my car. More importantly, because my insurance company does claim business with them, I had instant updates via text throughout the entire process. I did not have to ask at any time where my car was in the process or how it was going. Thank you for the recommendation and I HIGHLY recommend their services. Thanks again Rick, Maria, and the rest of the Axelrod Collision Center staff! read more

Had our 2016 Chevrolet Malibu LTZ repaired by Axelrod Collision for a fender bender that was more involved then it looked. Guy Martin, was the specialist who took care of getting the car repaired. He and the staff were professional in evaluating the damage and Guy did a great job explaining the complexities of getting the car repaired. He was clear and concise in reviewing everything with me. He ran point in dealing with; insurance, our dealership and all the logistics of getting the car fixed. The car came out looking like a new car should. The new pin striping looks better than the old. Kudos to Guy for making my experience stress free. He is an exceptional professional in his field. I'll recommend Axelrod Collision to everyone who asks about where to get this kind of work done. Wayne from Brooklyn, Ohio read more

Very pleased with the repairs and the service provided. I like the daily communication providing updated reports on the repairs. My wife and I both appreciated the friendliness of the people we dealt with. Rick was the main person we dealt with. He was very informative of the repair process. He made us comfortable with dealing with the repairs. He made sure that we were happy with the repairs. I would come back to Axelrod again. I would recommend this company. We also appreciated the friendliness of the receptionist. Dennis & Donna Koeth read more

Got rear ended and the backend of my New Subarau Forester was in pretty bad shape, needed to replace bumper, lift gate and some parts under the car. Such great service starting with Maria at the front desks she was so sweet and helpful, from there is was a seem less process meeting with Guy who was the Subarau Tech who walked me thru every part of the process. He always kept me up to date, worked with me and the insurance company to get my forester back to looking good as new! Thank you Maria, Guy and all the people at Axelrod Collision! read more

The entire Team made the process seemless. I was impressed. A huge "Thank You" to Axlerod. The employees were very polite, and professional. Communication gets an A+, Staff gets an A+, repair staff gets an A+, time in shop gets an A++++++ (done early), their communication with Enterprise Rental and State Farm get an A+++ I highly recommend them. I would not consider anyone else, thats how good they were. David N read more

First class establishment! When I picked up my van today it looked like new. Shout out to Jamie who went above and beyond and made sure it looked like "new money". Shout out also to Amanda for her persistence in making sure I had a rental car and taking very good care of me. First review I've ever written, but I had to because I am just so happy with the end result. Thank you Axlerod Collision! read more

I recently had to have my car repaired after I got into an accident. The guys at Axelrod didn't settle for anything but excellent when came to repairing my car. They went above and beyond to make sure everything looked and worked perfectly. Special thanks to Rick, Russ and Dennis, you guys did a fantastic job, and I couldn't be happier with how my car turned out! read more

I took my car to Axlerod for repairs two weeks ago. First, the lady who answers the phone was as pleasant as could be. Then I took my car there for an estimate and Eric was just as pleasant. He kept me informed of the progress and had my car ready even earlier than we thought. The workmanship was excellent. I would definitely recommend Axlerod! read more

My wifes car was backed into by a driver who wouldn't pay for the damages. Eric was very passionate about getting the repairs done correctly with GM parts and even helped with a back order part. My wife and I are so happy at the attention to details and quality of work that we will definitely take any of our cars back to him in the future. read more

Took my car here after someone smashed into it while I was parked. They work directly with your insurance company to make sure everything goes smoothly. They were very courteous and professional. Even offered me a free ride home when I dropped off my car. I got my car back yesterday and it looks brand new! So pleased with their service. read more

I was rear ended so my car was in need of body work. Brought my vehicle to Axelrod Collision. I was very satisfied with the service here. My car looks as good as new! I'll definitely recommend Axelrod Collision to my friends and family. Guy and Maria did a phenomenal job taking care of me from start to finish!! read more

Just picked up my vehicle from Axelrod Collision. Guy did an amazing job and went above and beyond to return my vehicle back to me looking brand new and the vehicle was completed by the time estimated! He also handles clients personally instead of having a secretary do so. Very impressed! Highly recommended. read more

My new car was hit within 10 days of driving it off the lot! Axelrod took care of EVERYTHING! They had a rental car waiting for me, billed my insurance, and let me leave my rental with them when I picked my car up. It was done on time and looks absolutely perfect!! Would never consider another facility! read more

Very pleased with the work they do at Axelrod Collison. I've had them do repairs to my vehicle twice now. They don't cut corners. The repairs look like new. The staff is very helpful, accommodating, and knowledgeable. I will continue to take my vehicle here should I ever need repairs again. read more

Axelrod is simply the best and powered by people who know how to provide excellent customer service. Workmanship with attention to detail and paint matching is the Hallmark of the Axelrod professional staff that sets them as the premier regional collision center within Ohio. read more

Axelrod is a great place to have your car repaired. The quality of work is excellent and everyone is so nice. Rick kept me informed every step of the way. They took care of everything from the insurance company to the rental. I would highly recommend them to anyone. read more

If you are looking to take your car somewhere where you know it will be treated with care, I highly recommend taking your car here. From beginning to end the customer service and care Is impeccable. They make everything easy and seamless, and very timely. Thank you! read more

Rick Kinzel was great to work with he kept us updated on status of the repair and help us get a rental car. While the repair was being worked on. I will recommend this repair shop to all my friends and family. Great job Rick and staff!!! Great service!! read more