Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

No call as they stated they would…read more No call as they stated they would. I received the call. They efficiently provided the service. I thought I had squirrels in my home but they confirmed that I didn't. The young man who came was pleasant and thorough. I thought it was overpriced- $300 for less than an hour. It would have been applied to any treatment if needed, but it was a flat assessment fee.

Quick turnaround, professional and informative staff, and the best price of any company I talked to…read moreby a pretty healthy amount. Will be my first choice when I need any sort of pest control treatment in the future.

Clayton responded super quick! He came out to the house to take a look first before quoting. He…read morewas friendly and professional and best of all honest! He said we were already doing everything that he would do and didn't want to try to sell us something we didn't need. Really appreciated him and would highly recommend and will use him if we need his services.

If you have bats and need help with removal/cleanup, these are the folks for you! I personally…read morecannot thank Clayton with Jensons Wildlife Management enough for all his hard work and determination! I am in the process of remodeling an old home that has many issues including bats and a leaky roof. As a young woman, trying to find honest contractors to help remodel a home and that isn't going to over bid you is very very hard. Most people wouldn't give me the time of day. This home has had a bat issue for nearly 20+ years. Clayton was patient and kind while developing a strategic plan to remove all the bats, clean all the bad, and replace with new insulation. Even though i couldn't be at the house everyday due to work, he remained in contact with me through the entire process and was very thorough on explaining every step he would make. On top of it all, Clayton was willing to work with my roofer to make clean up as effective as possible. Again, thank you so much to Clayton and his team with Jensons Wildlife Management!!! I know it was a hard job and will be forever grateful!!

I recently used their services to inspect the attic of a home I was planning to purchase. I was so…read moreglad that I did, because the sellers were saying one thing, but the original home inspection turned up some iffy results, so I called this company to inspect and offer a plan to fix whatever was found. Long story short, I ended up not buying the house and its attic full of raccoon excrement, but I was really pleased with the thorough and professional manner with which the matter was treated by this company. The remediation plan they came up with to remove the raccoons and repair/replace damaged areas was excellent. I would definitely recommend working with this company if you are ever in the unfortunate situation of having uninvited critters in your home.

From the owner: A All Animal Control is locally owned Nuisance Wildlife Control Company. We started in 1995 as…read moresingle operated and over the last 20 years we have expanded to service locations throughout Kentucky.

I love this company. They are great! They aren't located on Demerson anymore they are located at…read more2150 Commercial Drive Frankfort KY. Great local people who give great customer service!

We have Burrell come out on a monthly basis, they are consistent and affordable. Our service tech…read moreJason does a great job.

As a realtor and customer, I can't say enough good things about this company. Not only will they…read moresend someone out quickly, but they are always thorough in their reporting and the price can't be beat! Thanks Chris for all you do to aid us and our clients in the closing process! Shannon Dodd Rector Hayden Realtors

Supposedly found termites during inspection and sent me pictures that didn't match my house…read more Another inspector found no evidence of termites. Then recommended by my realtor to complete the treatment, but under a different name. Very shady.

We used their services to resolve a problem with an in-ground yellow jacket nest. Initially, Isaac…read moresprayed the area, and told me to wait a few weeks for the insects to die. My sister wanted a different result, so Isaac promptly came back out and removed the nest in his bee keeper's suit! Thank you IPM!

I needed a company that treated for bed bugs and IPM was the right business. Discussed fully the…read moreissue and how they were going to treat. Also 5 stars for timely response, bed coverings after treatment and how to proceed going forward. Pricey but you get what you pay for and you do not want the cheapest company when treating for bed bugs. Would highly recommend.

Cannot rate the job they do, because I never got that far. They have the rudest person ever…read moreanswering their phones and answering questions. The person on the phone literally seemed to be annoyed that I was questioning the price and monthly contract. Do not say contract to her, it sets her off. No kidding. She was so rude I just told her to never mind setting up service. Name brand recognition does not mean quality customer service, at least in this case. Avoid!

Very poor customer service. Was charged for services that I did not receive and was never able to…read moreget ahold of a manager. DO NOT USE THIS COMPANY!