Prompt and professional in resolving my termite issue. Explained the process for eradicating…read moretermites and followed up as promised.

Not since my divorce have I been ripped off this badly. I was out of state for a couple of weeks on…read morebusiness and wasn't able to be there for his visit. (Notice I did not say inspection). He didn't find much to report, but I'll get to that. Upon moving in, I noticed on day 1 that the doorbell wasn't working. I looked over his "report" and I did not see it listed. I gave him a call and he said that he does not check doorbells because it is a "low voltage system". What? I thought any idiot could ring a doorbell but apparently not. Okay, a hundred dollars or so to get that fixed. No big deal. I also noticed (on day one) that the circuit breaker for the heat pump is tripped. I reviewed his report and noticed in the photo that the heat pump was on "Emergency Heat" in his photo. The heat pump compressor does not actually come on in Emergency Heat mode so it would not have tripped the circuit breaker but it also does not tell you if the heat pump works. Upon pointing this out to him, he admitted that he did not test that correctly. I give him points for admitting his mistake but a new heat pump cost me $6700. He said that I could file a claim but since his company gets to approve or disapprove the claim, I knew that would not get approved and several months later it got denied. When I tried to open the upstairs windows, they would not open. I asked him if he opened them and he said that he opened a "representative number" of windows. All the upstairs windows are the crank open type (the only ones in the house of that type) and it turns out that they were all caulked shut from the outside. I never got an answer as to how many windows is a representative number, especially if you didn't open ANY of that type. There's another $6800. I won't drone on and on about all the numerous little things (like paying hundreds of dollars to troubleshoot light switches that did not work) but I will point out that according to my alarm technician, he sells your information. I thought it was weird that I got a call from an ADT dealer right after his inspection who knew I was moving and about my new house. That turned out to be another costly nightmare. Be cautious of ADT "dealers". They don't actually work for ADT and will end up costing you money. Call ADT if you want their service, not some third party guy who was tipped off. Obviously, I am not happy. The heating system could have failed between his visit and my moving in. Unlikely, but possible. However, if he had inspected the windows it would have saved me $6800. He did a half-a**ed job. BE SURE YOU ARE PRESENT. He and his staff are quick to point out that they can't catch everything. I can understand that, but it gives him a license to steal. He can do as little as he feels like doing. About the only thing he wrote up was the hand wand in the jacuzzi, which actually works great. He did take a lot of pictures, which is the only real proof I have that he was there. Oh, and if you think you can sue him for not doing his work, you have to pay for his lawyer. Is that even legal? You'd be an idiot to sign a contract with a doctor (or anyone else) that says you'll pay his lawyer to defend shoddy work? I was an idiot, but like I said, I was out of state. Don't be an idiot. Your best bet is to just get a friend that knows just a little about houses and do a walkthrough with you. A friend that can open windows and ring a doorbell.

The nicest and got the job done so thorough so glad she was the one that made it out and able to…read moretext!

I called for a short notice pest inspection and someone was out the next day. The tech was…read moreresponsive to my text messages and we paid the bill online. They also have access to the Supra which is handy for realtors. Thank you!

Hey y'all,…read more Awesome guy! I woke up today to cats going crazy under my house. Clay came out & humanly trapped & relocated a family of 4( mama & 3 kittens). Highly recommend!!

I'm very thankful that I contacted Clayton Hutton with Jenson's Wildlife Management. He responded…read morevery quickly to my call, gave me detailed information the first time we spoke and he was able to come out that evening and set traps. He monitored the traps with surveillance cameras and was quick to pickup animals after they were secured. He kept a close eye on the situation and kept in communication the entire time. He answered all of my questions and worked hard to ensure that all animals were removed. He was professional, friendly, helpful and hard-working. I will not hesitate to contact him for any future needs.

Jeff has been doing prevention treatments on our home for years. He always checks to see what our…read moreparticular needs are for each visit and is helpful in making suggestions for treatment. I would highly recommend him and the Bee Gone company for insect and pest treatments!

Extremely professional, experienced, honest and helpful. They called us back in 3 mins on a…read moreSaturday night at 10pm when we called pretty desperate after we heard animals stuck in our crawl space / attic. They were able to come that same night, even though we live pretty far away. They have all the equipment to humanely trap wildlife and tall ladders to reach everything. After they caught the squirrels in the traps they set, they put a temporary patch on the side of our house to prevent more squirrels from getting in until we could get a roofer to permanently close the hole. That was a huge help! This is the 3rd wildlife control person I have had to hire in the last 5 years and I will only call them in the future because they really know what they are doing and are easy to work with.

We were super excited to learn of this company a couple years ago and read about their research and…read morewhat they developed to combat our mosquito problem. Developed here in Lexington, this company produces sterile, male mosquitos that they release at your house to mate with the female mosquitos. The females then lay eggs that don't hatch, resulting in way fewer mosquitos around your house that bite (the males don't bite). This year, they offered a discount on their services and while still pricy, we decided to try it. We aren't interested in spraying poison around our house and destroying the environment (yes, when you spray for mosquitos, you are killing everything else as well such as bees, butterflies, fireflies, etc.). We are so glad we did! It has been amazing - I think I can count on one hand the number of mosquito bites I have gotten at my house all summer. And I sit outside A LOT. Used to be, I might get 10 bites a week. This year, maybe five over the past five months. They release the males at your house twice a week. On some of the release days, we do notice TONS of mosquitos flying around us, which is a little annoying. Some land on us, but as I mentioned, they don't bite us. So, we just have to keep reminding ourselves not to swat at our super expensive ninja mosquitos. : ) And when we plan to have guests over to sit outside on a release day, we can easily contact MosquitoMate and just ask them to bump our delivery day back a day - no problem. They are super nice and helpful. I highly recommend this service. I really hope that if more people start using it, the price will come down and our mosquito issues will be greatly reduced. Please check it out and learn about what they offer. Again, it is more expensive than spraying, but it is totally worth it!

I live in a college housing part of town and there are always a ton of mosquitoes and sprays seem…read moreto be ineffective. I decided to give this newer company a try. It's a little more expensive than most other products but definitely worth it!!! My yard was serviced twice a week for 20 weeks and the technicians were always helpful and professional. Treatments worked well and I finally enjoyed my yard for a summer.

Christian does a great job and is very responsive to any concerns I share. He is knowledgable,…read morerespectful, and courteous. A good ambassador for the brand!

We used their services to resolve a problem with an in-ground yellow jacket nest. Initially, Isaac…read moresprayed the area, and told me to wait a few weeks for the insects to die. My sister wanted a different result, so Isaac promptly came back out and removed the nest in his bee keeper's suit! Thank you IPM!

I recently used their services to inspect the attic of a home I was planning to purchase. I was so…read moreglad that I did, because the sellers were saying one thing, but the original home inspection turned up some iffy results, so I called this company to inspect and offer a plan to fix whatever was found. Long story short, I ended up not buying the house and its attic full of raccoon excrement, but I was really pleased with the thorough and professional manner with which the matter was treated by this company. The remediation plan they came up with to remove the raccoons and repair/replace damaged areas was excellent. I would definitely recommend working with this company if you are ever in the unfortunate situation of having uninvited critters in your home.