Quick turnaround, professional and informative staff, and the best price of any company I talked to…read moreby a pretty healthy amount. Will be my first choice when I need any sort of pest control treatment in the future.

Cannot rate the job they do, because I never got that far. They have the rudest person ever…read moreanswering their phones and answering questions. The person on the phone literally seemed to be annoyed that I was questioning the price and monthly contract. Do not say contract to her, it sets her off. No kidding. She was so rude I just told her to never mind setting up service. Name brand recognition does not mean quality customer service, at least in this case. Avoid!

Very poor customer service. Was charged for services that I did not receive and was never able to…read moreget ahold of a manager. DO NOT USE THIS COMPANY!

Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

I called to inquire about pest control services. It was apparent that an AI bot "answered" my…read morecall. After a few questions, the AI bot did not understand what I wanted so I asked to speak to a live person. As soon as I did that, I was hung up on. I would have waited on hold or left a message if those options had been available. Regardless of how "busy" this company is, their use of an AI bot lost my business. Erik N. Louisville, KY

Very friendly people who care about what they do and that you like their work. They are reasonably…read moreand fairly priced. I worked there for over a year and got to see daily how much the owners care about their services. If you have any issues, just ask to have the manager give you a call and they will work with you to make sure that any issue is resolved. I definitely recommend all if their services and they will travel within a 50 mile radius around Lexington.

From the owner: Guarantee Pest Control, Inc. is a family owned and operated company that has been servicing the…read moreCentral Kentucky area since 1953. All of our Service Technicians are certified by the State of Kentucky and are knowledgeable in the safe use of insecticides. We take pride in providing our customers with excellent service at affordable prices.

My neighbor recently had to have her home treated for termites. The last time my home was inspected…read morewas 17 years ago when I moved in so I thought it was time to have an inspection. I asked for recommendations on our Nextdoor website, and three different people mentioned ALLRITE Pest Control. I called, got an appointment on the date I requested, and met with Jeffrey Bragg. He went into my crawl space for quite some time. When he came out he told me everything looked great . . . . . no termites or signs of any previous termite damage. He was very personable and extremely profesionable. Give them a call if you want an honest termite or other pest issue inspection.

Great company, this company actually takes there time to find your problem, they don't seem like…read morethey need to finish 15 houses. I recommend this company to everyone. Reasonably priced for the actual service and friendliness service you receive

These guys are the best and have always been available when we need their expertise. Shawn is…read moreextremely knowledgeable and addressed our concerns with great care. The bugs don't stand a chance!

From the owner: Bugs crawling around on your property can be a hassle, especially when you have unsuccessfully…read moretried to eliminate them yourself. To get the relief you need from a variety of pests, turn to the team at Danny's Termite & Pest Control in Lancaster, KY. These professional pest control specialists have the skills, tools, and expertise needed to tackle any bug or pest on your property with ease. The staff at this company is fully trained to completely rid your property of any pests that are present. Not only will they eliminate the issue, but they will also explain how they plan to exterminate the rodents or insects before the process has started so that the customer knows what to expect. The team at Danny's Termite & Pest Control will also recommend ways to prevent future infestations, as well as how to spot an infestation early so you can get it taken care of promptly. With over 50 years of experience in the industry, these experts' focus is on complete pest removal with targeted solutions for any commercial or residential customer.

We ended up buying a pest control service plan with Fox Pest Control after one of their salesmen…read morecame to our door with a fairly confusing offer. When we received the first bill for services we quickly realized we had been hoodwinked. We then allowed Fox to convince us that it is necessary to treat for termites, because our neighborhood shows "increased activity." We subsequently found that termite activity was not found at our home, therefore we canceled that plan. The issue with this company is that the salespeople will do anything to make the sale, justified or not. However, the techs seem to be on the level. The technicians performing the services were very professional and knowledgeable. We kept the plan throughout the summer months and canceled it in the Fall due to tħe high cost of maintaining the plan through the winter.

Absolutely unacceptable. On a holiday evening around 6PM, a Fox Pest Control representative…read moreapproached me outside my home -- uninvited -- trying to sell pest control services. I declined politely, but then he told me he had "been drinking so much water" and asked to come inside my home to use the bathroom. Seriously? That's completely inappropriate and unprofessional. I told him no, especially since my boyfriend was inside asleep, and the entire situation made me feel extremely uncomfortable and unsafe. To make matters worse, I didn't see him knock on a single other door in the neighborhood. It felt less like a business call and more like I was being targeted, which is terrifying. Fox Pest Control, you need to train your employees better -- no one should ever be asking to enter someone's home like that, especially a woman alone outside. I would never do business with a company that allows this kind of behavior. Do better.

I called State Standard based on the good Yelp reviews, and I'm glad I did. Chris was responsive,…read morefriendly, knowledgeable... I can't say enough good things about him. I highly recommend.

We own a duplex that has a problem with bed bugs . After we talked to several companies we decided…read moreon this state state standard. They walked us through the steps and took thw time to explain the process and none of the others did. We felt like they knew what they were doing. It has been 5 months and we have not see anything else. So yes im willing to refer them to others