Fantastic work the gentleman came in and did a fantastic job letting me know why the problem…read moreoccurred and how he would fix it. Thank you

Had a leaky outdoor faucet. Came out and had it done in under an hour at a reasonable price with a…read more1 year warranty.

5 stars indeed! Very professional and friendly…read more I would definitely recommend calling them if you have any plumbing problems.

Great service. Good work. Fair pricing- right in the middle. Quick response and communication…read more Appreciate that he was thorough and took the time to explain what was going on. Snaked my drain pipe and cleared out the roots.

The worst possible situation is when your doing laundry two days before Christmas and a major leak…read moreoccurs. To make matters worse family is on its way to visit. We called Right Choice. Told them it was a serious issue and if anyone could come by on the 23rd. Without hesitation we were told Travis would be there within the hour. First off, Travis was courteous and knowledgeable. Took his time to trouble shoot. Found the problem and cleared out the issue. Epic save for Xmas weekend. After it was done, Travis went around to see if there were any other troublesome issues. Shared them but wasn't pushing to fix. Another plus. They could've charged and arm and a leg to have him come out. But it was reasonably priced and will be used again.

We called them a year and a half ago and were very happy but the latest visit seemed too expensive…read more Two years ago they replaced a whole toilet for $229, which was great, so now charging $125 just to tighten the toilet pump seemed like too much. The guy was great (friendly, professional , knowledgeable and punctual), he checked everything for potential problems, so there's no problem with the quality of the work or customer service, but for something that simple the $60 visit charge should have been folded into the labor costs.

Came out same day. Nice technician. Would use again. The technician was supposed to send me a…read morereport of service but never got report sent.

They charge a service fee just to come out & diagnose the problem, even if you want a second…read moreopinion & choose someone else. Not interested in a business that operates that way.

great service quality, would recommend great value and though took longer than anticipated did not…read morecharge us extra

Was fortunate enough for Home Depot to have called Tucker plumbing to come out and install a…read moredishwasher that was purchased. Mr. Tucker and his helper arrived promptly and got started on installing the dishwasher. Install was a breeze and took about forty five minutes or so. Once the dishwasher was installed, they ran it through a quick test to ensure there were no leaks and then left. My mom and I's interaction with Mr. Tucker was very professional and he answered all the questions we had. Will consider using this company again should any plumbing needs arise.

John did a great job and was very friendly…read more He replaced my shower cartridge which was leaking after only 3 years. Price wise, he was in line with other competition.

Mr Johnny is out standing with his work and the price very reasonable compared with other in the…read moreareas. I'm highly recommend him to all your plumbers need

Dustin is such a outstanding tech. Came to our rescue in a pinch. Fixes pipes and leaks in the in…read morethe ceiling. Very clean, nice and provided great quality. The best customer service I've ever received. I will always recommend and support. Thank you so much

Anthony and Dustin provided top notch results. Even when faced with a stubborn clog, they did not…read moregive up and went above and beyond to make sure my pipes were working again. Pricing was amazingly reasonable. I would highly suggest them as they provide great results with perfect professionalism.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

The owner of the company, Ed, reached out personally. He came to our home to assess the issues and…read moreresulting damage. Ed took the time to explain in detail what the issues were and options for repairs. Ultimately, we elected to replace our system. For now, and in light of the challenges we faced prior to Ed's intercession, we will update our review from one to three stars. Provided there are no issues with the new system install and performance, we will provide a further update within the next year. Ed, we truly do appreciate your personal engagement. So long as there are no recurrences of the recent issues, we would be very happy to continue using All Star for all of our HVAC needs.

All Star was responsive, including their receptionist and answering service people…read more The tech was a bit terse but communicated well. He ensured that the warranty was used for part of the cost. The biggest issue was communication. By the time we got the HVAC fixed, it had been a week without either A/C or heating. Part of that was due to it being across a weekend and leading into the Thanksgiving holiday. I asked that we be kept informed of progress as parts might need to be ordered and we needed to plan for alternatives if the systems could not be repaired before Thanksgiving. Having heard nothing on Monday morning I called for a status. Yep, parts needed to be ordered. No ETA, so I again asked to be informed as things progressed. No information shared so called on Tuesday. I got the answering service and they promised to have someone call me asap with an update. That never happened. I checked my email that evening at about 7pm to discover that All Star had emailed a cost estimate. I approved that, assuming this might trigger a service call to finish the repair. I finally got a text from the service tech on Wednesday morning at noon that he was on his way. We were on our way out the door as we had changed plans for Thanksgiving to visit rather than be visited. So, we delayed our plans to accommodate the service tech. From my perspective, this is not the way service should be provided.

Fast, responsive, took clear photos of what we needed and completed the job quickly. Easy to…read morecommunicate

They were professional communicative and very skilled. They worked around our schedule and the…read moreprice was fair.