When it comes to plumbers, you just don't get anything better than John at Hildebrandt Plumbing. If you've read my previous reviews, you know that I hold on to his phone number like grim death. When you have a plumbing issue, after all, it is as if you're staring the Grim Reaper directly in the face. It isn't pretty, and you want to escape that desperate feeling as quickly as possible. Once again we needed help due to a severe exterior leak that was going at a rate of 13 gallons per hour (per my water district info). OMG. Choke! That, my friends, is a serious leak. Called John, and literally within 2 hours, he was here at the house. After much digging, investigating and research (along with his helper), a cracked joint in the underground pipe from the water meter to the house was discovered. Within hours (yes, plumbing issues take time to resolve), everything was repaired and we were back in business. Support small businesses! Hildebrandt Plumbing has been my go-to plumber for more years than I can count, and it's because of service such as this that I will continue to call John with ANY and EVERY plumbing issue we encounter. read more

I had a gas leak (due to earlier roofing company) and called for service after Atmos cut off our gas. Hildebrandt showed up early, and were done before they were even scheduled to arrive. Prompt service, nice techs, reasonable cost, and quality work. They are my "go to plumbers" now. read more

Yep I had to download yelp to give this guy John the plumber a really good review. He's honest, thorough, prompt, and most of all a very good plumber. Called him after many estimates on replacing two water heaters for my boss and he and another guy from Hildebrandt Plumbing came over and installed 2 new hot water heaters in the attic for $300 less than all the other "supposedly" good plumbers in the Spring Tx area. Called him a few days later regarding another plumbing issue and it was resolved rather quickly over the phone. Keep up the good work John! read more

I called John to repair some items in a newly purchased home. He is by far one of the friendliest and most honest people I have had the pleasure of doing business with. He called early to let me know he would be arriving near the later end of my appointment window. While he was working he explained everything he was doing and why he was doing it and we had a very nice conversation while he worked. John's pricing was fine and what I would expect to pay a plumber for the repairs he performed. I will definitely be calling him again to replace my water heater in the near future when it gets cool/cold outside...don't want to kill off the best plumber in my area! Call John today if you have a plumbing need. You won't regret it! read more

I called John based on the Yelp reviews. I needed assistance with a closet flange in concrete. Basically, we have an old house that has cast iron pipe and fittings. I had to remove the toilet to replace the wax ring. The old flange was rusted and would need to be replaced. Well, they don't make offset retrofit flanges and another cast iron one would have to be leaded in by an expert. I called John and he told me that I could just use a regular replacement retrofit flange and buy a 10 inch rough in toilet and all should be well. He said if I had an issue with that install, I could call him back and he would come out and look. We will be remodeling our kitchen soon and will need a gas line run, so guess who is getting the job? This place. read more

John came to our rescue quickly and did the repair on a leaky pipe that was raining in our closet. He gave an accurate estimate before he started, explained things as work progressed, and was just plain pleasant to work with. Although I hope we won't need to use him again for awhile, I do have his number on my contact list (just in case) and would highly recommend him to friends and family. Thank you, John! read more

Where do I start singing the praises of John and Joe (pro tip: when's the last time you actually remembered the name of the cable guy, etc.)? I woke up to a bathroom emergency (water everywhere and Mount Gushmore when I flushed). Even though they were dead tired from another job last night they made it out this morning. They perfectly assessed the problem; shot me totally straight on what it would take; were professional to a "T"; and (can you believe it) they were **honest.** Bonus: they made our horrible neighborhood water company's water pressure *better!!* Yay!! I highly recommend these guys. You'll see that phrase repeated lots down below, and we're not making this up. For the first time since moving to Houston from East Texas, I actually felt like I was calling up the local guy everyone knows (and everyone knows is honest and kind) to save the day. These would be the guys. Trust us: go call them. :D read more

Came quickly and not only fixed the toilet but showed me how to help the issue going forward myself. Outstanding service.

Very prompt callback for my late night plumbing issue. John came out quickly, was polite, answered all my questions, and fixed my shower issue very nicely. His price was reasonable given the late night call out and he was able to quote it on the phone - no bait and switch! Definitely a professional and trustworthy plumber! read more

Donald and Lloyd came out today to replace a toilet in our master bathroom. They went above and beyond today with their customer service!! We greatly appreciate their professionalism and excellent customer service! We will definitely recommend and use your plumbing services again!! Thank you!! read more

I had a great experience with this company. The crew they sent out was very polite and very respectful. The pricing was very reasonable. I had multiple, very tiny gas leaks through a 2 story house and they fixed every single one of them. The leaks had been there since the house was built (poorly installed lines) and the gas company shut me down when they came to upgrade the meter. No other plumbing company I called wanted to touch the job or wanted to charge an outrageous fee. These guys are top notch and I already have recommended them to all my friends and family. read more

Poor company work ethics. This guy, John picks and choses what he wants to do and who he wants to do the work for. First time I called he can't get to me for a week, then when that time comes he told me he's booked for 2 to 3 more weeks, obviously doesn't want the job. I had my neighbor call and he scheduled her job right away. Interesting. read more

I highly recommend. John provided a two hour window of time, called to confirm on the day of the Appointment and arrived on time. He was thorough and explained everything he was going to do in order to systematically track down the leak. He informed me up front of his rate structure and let me know of any potential extra charges. He showed me the problem once he found it and quickly fixed the issue. Luckily he didn't charge extra for his humor, that's free. read more

Wow! I have had plumbers come before, but I will never call anyone now that I met John. He was efficient and courteous. He kept me informed about his arrival time and the situation under my sink. He gave me options, but was quick to tell me the best and most affordable choice to remedy the problem. He really knows his stuff and cares about his work. So glad to have someone in the area that I can call and trust. read more

John came to our place on a Saturday evening within 30 minutes of my call. he did a great job in a most professional manner. I would recommend giving this company a call if you have need of a plumber who will give you an honest estimate and are good for their word. read more

These people came to try and fix a leak at my home. After the third time out they never fixed it. Mainly because they didn't have the right parts on the truck. The third time out to fix the same leak they start talking about charging me double time and not under warranty to fix the same leak they didn't have the intelligence to fix. I had to get the parts from lowes and I fixed it myself. I live and learn. BEWARE read more

Read all these great reviews, called to have someone come out and give me an estimate on a new water heater (current water heater is leaking badly) and was told it might be later today or tomorrow and there is an $80 fee. Not at all the service I was expecting. Very disappointed! read more