I HATE to change my reviews to a lower star but this was a disappointment given my previous experience with Hugo. I texted him in September as I had several things lined up that needed installed and repaired. It was a few days before he responded but he did and explained that he had been working on a big project. He came out on 9/20 to do the work. One of the projects was to remove a light fixture and install two mini pendant lights. These are two separate fixtures with chain links from the ceiling to the actual light encasing. This was the last project of the day and he did a great job of changing out my old light to this updated look. With one exception. He called me in to look at them and I noticed one was hanging shorter than the other. When I mentioned it he said "No, it's correct." I didn't want to be rude and go get a tape measure to ensure that it was correct (I will in the future). After he left I measured and it was 1/4" shorter. To some this might not seem like much but it is noticeable. When he was leaving he commented that my house could use quite a bit of work (he was tactful) and I agreed. I could tell he was soft selling me for future larger projects. That was fine as I would like to hire a small business to do the work when I'm ready. We discussed a few more projects for his next visit and he left. Fast forward to 10/19. I sent a text that the needed to fix the light and why. He responded and asked if the light fell. I reiterated that the light on the right was shorter. It's now 11/14. I have yet to hear back from him. I'm in sales, if I did something incorrectly I own it and do the best I can to fix the problem. Especially if I want future work and bigger projects. When you fail to even respond it is highly unprofessional. I will have to pay a different handyman to fix the issue now. read more

We are EXTREMELY happy with the work that Hugo did for us. He installed an outdoor awning and overhead garage storage for us in one afternoon. He made sure to involve us in all the set up specifications (how deep for the storage, what angle for the awning, etc.) read more

Houston's Handy Hero - Awning installation - Handyman Near Me

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When Hugo was done with the work we requested I have never felt so relieved and thankful. So glad we found Hugo to help us get these really simple yet complicated things done in our house. He unclogged our upstairs shower drain which was being stubborn. And put in the kids shower attachment and replaced doorknobs and replaced electrical outlets. I mean I don't think there'a anything he can't do!! Amazing work. On time. Reliable. Fully prepared. and on top of that A Really Nice Person!!! Totally recommend Houston's Handyman Hero! read more

Houston's Handy Hero - Hugo installed this kids shower onto the bathtub. - Handyman Near Me

Hugo was on time, knowledgeable and very neat. Had a door that would not lock due to an older home on a crawl space, Hugo knew exactly what to do! He was quick and verbally told me everything he was going to do. This is a handyman that I will definitely keep the number of! Can't go wrong with this guy! read more

I continue to use Hugo and his professionalism cannot be matched! From hanging pictures to snaking drains, he is reliable, fair priced, and talented. Highly recommend read more

Hugo did a great job and a true Handy Man. Today he did bathroom plumbing, couple of ceiling fans and covered some electrical outlet concerns. Super personable and good work ethic and knows what he can work with (not in skill set says check with someone else. Rare with contractors/ handymen). Already working on next list of projects. read more

Did a search for a handyman in Houston and Hugo's company had the best reviews so I booked him. He was punctual, detailed, fast and friendly. I highly recommend Houston's Handy Hero. read more

Hugo was great Houston handyman to work with and very flexible. He was a great value in getting our TV mounted during our move and he also helped with several other smaller projects on the same trip. I appreciate that he was professional and very responsive to what we really needed. I would recommend and use him again. Thanks! read more

Houston's Handy Hero - TV mounting and digital photo frame (both with in wall wiring) - Handyman Near Me

Hugo mounted 2 tvs, 2 curtains and 10 pictures . He was very responsive and reasonable with the pricing . He completed the job super fast and was very professional throughout the entire time . If I could I would give him 10 read more

You get what you pay for and this company was worth every penny. Hugo came and inspected the rooms to paint, gave me a time estimate and got straight to work. He finished just a little over the time mentioned, but he kept his word and only charged me the estimate. Would totally use again! Thanks Houston's Handy Hero read more

Hugo did a great job for me. There were a number of issues we needed to fix for the sale of a home. He was able to handle everything on the list and did an excellent job. Hugo was fast, efficient, and arrived on time. Excellent communication as we set appointment for me traveling to Spring to oversee the repairs that were needed and complete repairs while I was there. Highly recommend for quality work and affordable price. read more

I needed a handyman to do a few jobs around the house. I'm glad I called Houston's Handy Hero. Hugo did a great job! He arrived on time and took care of everything on my to do list. I'll definitely be using his services from now on. read more

Hugo is professional, punctual and efficient with his work. He did an excellent job with several projects in my home. I highly recommend him when you need any work done around your home. Great guy and will be calling him again! read more

I am a DIYer so reluctant to use outside help. But , he was in time, worked fast and did a great job! Will call again and recommend to my family! read more

Hugo was great! Called him with a last minute job as my other handyman didn't do as promised and as luck would have it he happened to be in the area. Had the job done within 20 minutes. I just needed a unit # painted on the door because the constable would not serve eviction notice without it. I told him it was not necessary for it to look good but he made a point to research fonts and painted a very professional and nice looking unit # on the front door. He insisted that he had to do a good job. Perfectionist I see! Very good communicator and saved me from another month with no rent paid. Thanks so much Hugo and I look forward to using your services again in the future! read more

Hugo came back out with a helper today to help with two more projects - taking off 0.25" inch off the bottom of a door so that the rug underneath would fit and hanging a large, heavy mirror. In less than an hour, the projects were complete and exactly as we had requested. Having recently moved to Houston, Hugo is now our go-to handyman! read more

Hugo really wowed me. He did 3 jobs for me today, one fairly complicated. The results surprised and delighted me--and he charged less than I expected. I would DEFINITELY use him again. read more

Hugo was great !!!!!! I got a tv mounted and a smart lock installation 10 out of 10 highly recommended