DO NOT USE THIS COMPANY!!!!!…read more We hired this company for a roof repair and they did a horrible job!!!! We now have a leak in our ceiling where they did the repair and they are refusing to take responsibility for it!!! They simply said it was not their doing and they completely ghosted us!!!! I've called several times, left several messages, and know one calls me back!!! Shady unethical business!!!!

The Timberland website states that this company is licensed, bonded, and insured. However, the…read moreDavidson County Clerk communicated via email that this business does not have a valid Tennessee business license. My HOA hired this company to replace the roofs and gutters on two buildings containing six units. In addition, they were hired to replace the damaged window screens on both buildings. The total amount of the job is $55,000. I wrote the majority of the checks to pay this company this amount. On Monday, January 4th, 2021, the work began. I spoke with Mr. Payne, a Timberland employee, who was leading the project that day. Mr. Payne was belligerent, rude, and used patronizing speech toward me. I explained that we were paying for work that was not yet performed, but he continued to push that we pay them early. Also, I stated that I was working from home early the next morning, and I would get a check by late morning. On the evening of January 4th, 2021, he screamed at me on the phone after I asked him to make a slight modification to identify information on the invoice. After he yelled, he hung the phone up on me without allowing me to respond or calling me back. None of this prior behavior is acceptable. However, this all changed at 8:30 AM on Tuesday, January 5th, 2021 when Mr. Payne crossed a line from unprofessionalism to sheer and aggressive harassment. Starting before 8:00 AM, Mr. Payne sent me demanding texts to get the check. Mr. Payne came unplanned and uninvited to my condo at 8:30 AM on Tuesday, January 5th, 2021. He rang the doorbell multiple times. He pounded unnecessarily hard four times at my door demanding the check. To be honest, I was completely freaked out. During this incident, I was on a conference call with twelve overseas colleagues on my condo's third floor. The people on the call could hear everything that Mr. Payne was doing on my porch as his racket echoed up the stairs to the third floor. Among other things, Mr. Payne had zero respect for my work schedule and the fact that we are all COVID-19 homebound. I told Mr. Payne to never contact me again and have his supervisor contact me. That same week, Timberland's owner, Mr. MacAllister, removed Mr. Payne from the job but did nothing whatsoever to benefit my HOA or me, as the customer. During a meeting on Thursday, January 21st, 2021, Mr. MacAllister, the company owner stated that my account of what happened with Mr. Payne was not true. This made me believe that he was even behind Mr. Payne's unacceptable behavior. Mr. MacAllister stated that he would provide feedback that disproved my account of the incident. That information was never provided. I stand by the fact that the incident with Mr. Payne occurred just as I explained. In addition, during the same January 21st meeting,Mr. Stacey, another Timberland employee, stated that I was performing "extortion" by suggesting that the insurance depreciation amount not be paid to Timberland until the job was completed. This is exactly what our insurance adjuster was supposed to happen, and Timberland implied that I was an extortionist. Lastly, Mr. McAllister has made attempts to just get the rest of our money and "be done" with this whole project despite the fact that numerous outstanding issues still exist. I believe that Mr. Payne's, Mr. McAllister's, and Mr. Stacey's behaviors were all unethical. This project should have taken a maximum of two months to complete. However, this project took over five months to complete. These delays are the responsibility of Timberland. Many communication issues existed with this company. I have numerous emails to Timberland Roofing that have gone unanswered, which was highly frustrating and exacerbated this situation. I do not trust nor recommend this company.

So, where to start? Our neighborhood was struck by the tornado that came on March 2nd of 2020. Our…read morehouse, by the grace of God, was spared for the most part. A little roof damage, gutters, etc. It was still livable, Blume some of the neighbors. We hired a company to do the work and, unfortunately, they were unable to get to it in a timely manor and so we looked elsewhere. Made a few calls, and landed on Hollis Exteriors. So thankful we did. Danny was great and so was his team. He had the work we needed done in less than 2 days. Great price and so glad we met him. I'll share his number and my experience with anyone that needs gutters, roofs, or anything exterior. Honestly, I would give him 6 stars if I could.

From the owner: Roofing, Gutters, Siding, Fencing, High Impact Resistant Shingles, Insurance Claims, Over 40 Years…read moreof Experience, Family-Owned and Operated, Trustworthy and Reliable, Financing Available, Site Supervisor Always On-Site, Available Saturday and Sunday by Appointment Only Products: Asphalt, Metal and Membrane Roofing, High Impact Resistant Shingles, Atlas Services: Residential and Metal Roofing, Storm Damage Cleanup, Roofing Replacement, Roof Inspections and Repair, New Construction, Wind and Hail Damage, Emergency Repairs Brands: Atlas Storm Master Slate, CertainTeed, GAF Location Facts: Serving A 60 Mile Radius

Three Stone Roofing was fantastic. From the beginning when Aaron inspected the roof and found the…read moredamage to working with insurance and helping with options it was seamless. The day before install we got a message from Simon who managed the project letting us know what to expect. On the day of, Simon and team showed up on time and got to work!! The crew was amazing and quick. Finished roughly 3:30 or so and cleaned everything up and headed out. Overall great experience and highly recommend.

We recently had Three Stones Roofing replace our roof, and the entire experience exceeded our…read moreexpectations. I want to recognize Aaron, Hayden, Bennett, and Warren for making the process smooth from start to finish. They kept us informed every step of the way, were always responsive to our questions, and demonstrated a genuine commitment to customer service. A special thank you also goes to the on-site crews--the roofing team, the metalwork team, and the gutter installation crew. Every member of the team was skilled, hardworking, and highly professional. Their attention to detail and craftsmanship were evident throughout the project, and they left the job site clean and organized when the work was complete. It's refreshing to work with a company that communicates well, delivers on its promises, and takes pride in the quality of its work. We are delighted with the results and would highly recommend Three Stones Roofing to anyone looking for a trustworthy, professional roofing contractor.

Pryme Exteriors care about their customers. Tony, Jamie, Tracy came to inspect the damage right…read moreaway after I submitted a request on Yelp. They worked on the roof and siding damaged from the hail storm. They helped me on everything, answered every questions. The replacement was done fast, very professional, and looking good from the street. They are very quick to answer calls and to respond emails and texts. Thank you Tony, Jamie, Tracy and Pryme Exteriors.

From the owner: With over 30 years experience in both residential and commercial construction, we specialize in…read moreinsurance restoration with a focus on roofing. We also provide full remodeling services, both exterior and interior. Call if you would like help with your next roofing, siding, gutters or deck projects.

Decent job, fair value, quick and clean. The used nets to keep debris out of my garden and yard…read more The replaced man damaged boards, all the shingles, and gutters

Our experience with Austermiller, Inc from beginning to end has been the best experience with a…read morecompany ever. We noticed we were losing a lot of gravel off our 8 year old roof and made contact with Taylor. He came out explained the issue we decided to go with Austermiller. From Taylor, everyone we dealt with through the office to Tiger Hoskins and his crew of 8 there is not one person who has not been genuinely kind and respectful. To go through a whole process and not run into one person that was off putting is unbelievable. I would have to believe that that has to come from the top down. Thank you Austermiller, Taylor, Tiger and crew for a great experience during a frustrating issue. Beautiful work! Job well done! Pricing was terrific too. The Komans

Josh Glover and his crew did a fantastic job on our flat roof. They arrived on time, they were…read morecourteous, they didn't leave a mess, and they got the job done right. Their pricing was very competitive, and they absolutely over-delivered. They even fixed an issue at their own expense with an exterior wall that was not related to the roof project. Can't say enough about the job they did for us. Top quality. A+. Talk to Josh. He will do you right.

5 people showed up on day 1 for my 650 sq/ft house; by the end of day 2 there were 12-15 people…read morescreaming in my yard and the street corner.

Friendly, quick and professional…read more I needed some flashing installed that the builder failed to install and some holes repaired in the vinyl siding. Jennifer was nice to work with and gave me a reasonable quote. Cisco did a good on the repairs and cleaned up well. Looks good as new. I contacted them another time a year later after strong winds peeled patch shingles off the roof. They were quick to work me in and got it patched up before we had any rain swing through. They do great work.

Edit: After posting my review, Jennifer reached out to say that they would do the work. Even though…read moreI agreed to the quoted amount, she said they were trying to save me money by saying my temporary patch fixed my concern. They get great reviews, which is why I contacted them. I cannot speak to the quality of work, but I can say they were quick to come by to look at my issue and provide an estimate. Alliance Roofing arrived soon enough to provide an estimate. I had previously sent pictures of what needed repair. We discussed the repair, and I was given an estimate. There was a statement on the estimate that said he would try to reuse the fascia (metal), but if it was damaged, then it would be replaced. I initialed the statement, signed the estimate, and sent it back. I received a text that night saying he'd be here at 7 AM. It was raining that morning, so I assumed he wasn't coming, but I didn't get a call. That afternoon, Jennifer called to say he wasn't going to do the work since the fascia couldn't be saved. I had initialed their statement saying that we might need to replace the fascia, but he still refused to do the work. This wasn't $1000+ job, but was $700+. Jennifer said it would only take him an hour to do the repair. The problem I have with this situation is that I provided pictures before he arrived to give the estimate, I signed their estimate, which to me means an agreement, and then he simply changed his mind. Not professional. I will need new gutters in a couple of years, but I won't be calling on them.

David and his crew did a great job installing gutters for us. He recommended just the right ones…read moreones with great gutter guards. Highly recommend

May 26, 2020 Lopez Gutters knows their service and product…read more David came the same day I called to look at the job. We had them place the gutters on the next week. I could not be happier with the quality of the aluminum gutters, so nice and clean. I will always suggest David Lopez to friends in need of gutters! Great customer service.