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    Vinyl Changes Siding & Windows

    5.0 (1 review)
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    Services - Vinyl Changes Siding & Windows

    Siding installation

    Siding repair

    Siding replacement

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    6 years ago

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    All Star Glass

    All Star Glass

    (12 reviews)

    Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

    Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

    Window World of Upper Cumberland

    Window World of Upper Cumberland

    (1 review)

    After hearing good things about Window World from friends, we decided to buy our windows from them…read more The lady in the Cookeville office was very nice and helpful. We wanted to install the windows ourselves because we've found that most contractors don't show up on time or just do a sloppy job, but we were told that the warranty doesn't apply unless their people install the windows. After waiting 5 weeks for our windows to come in, a small crew showed up to install them. They were polite and fast. One of the window frames was damaged and so were a few screens. After they left, we cleaned the windows and discovered scratches in two different window sashes and another was missing the seal. Now, I didn't pay scratch n dent prices for these bad boys, they were nearly $3000. On top of that, one of the window frames was sagging so much that you couldn't remove the windows(which would void the warranty because they wouldn't be able to replace sashes). So we were told that they would fix the sagging frame and screens but we would have to wait on the damaged frame and sashes to be manufactured(7+ more weeks). I told the guy that I really didn't want to be held up on putting the siding back on the house and asked if they would take $500 off the windows and I'd keep the damaged ones. He said he could do that and then called back later and said they can't do that. Well I guess I have no choice. 8 weeks later the frame and 2 sashes came in and were installed, but no replacement for one of the sashes that was scratched. We wait another 11 weeks...the guys show up to fix the screen, install the sash, it's all good now, but considering the order was placed in August and wasn't completed until February, we are NOT thrilled. All of the people we dealt with were nice and the windows look great(although they don't seem to be made of very high quality materiPros: the installers were always on time and very nice, we were able to finance these at no interest for 2 years, they do look very nice now. Cons: not installed correctly the first time, poor quality control, poor communication between contractors and WW staff. I've never bought windows anywhere else, so I have nothing to compare my experience to, and maybe it would be frustrating no matter where we bought windows from, but it was all a big headache!

    From the owner: Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters…read moreand more. Contact us to schedule your free in-home or virtual quote today!

    Precision Windows & Doors

    Precision Windows & Doors

    (4 reviews)

    We recently had our all of our windows (27) and a couple of doors installed in our home from…read morePrecision Windows and Doors. I normally do not write reviews because typically the service and product are what is expected. However, in this transaction I felt compelled to write a review. From the start Precision was great to work with, they provided a competitive quote that was on time and worked within my budget. They were up front and communicative about lead time and installation schedule. The most impressive was the pride they took in their work, true professionalism and craftsmanship. We couldn't be happier with the result.

    DON'T MAKE OUR MISTAKE. Around 4-5 years ago we had Precision Windows and Doors provide us a quote…read morefor replacing our windows. We also received quotes from other window companies in the area. We decided to not go with precision purely based on price at the time. Well.... After an absolute 4 year nightmare dealing with the "cheaper" window company who did a complete botched job that resulted in repeatedly failing window seals, cracked glass panes, broken balances, water leaking through the windows and horrendous customer service, we called Precision back out. They confirmed that not only the windows were of very low grade, they were installed incorrectly. Although it is a very hard financial pill to swallow, we decided to have Precision replace all of our windows all over again. What a complete difference!!! These windows are absolutely amazing. Patrick's relentless pursuit for perfection and attention to every detail was just mind blowing. The fact that Patrick the owner was onsite and handled the complete job himself spoke volumes. He is very proud of the service he provides and it shows with his work. From the artisan-like trim work to the extra steps to insure our home was taken care of, the entire experience working with Precision has been exceptional. I'm a very difficult customer to please, as I am also a business owner and hold myself and the service I provide to a challenging high standard. We were so thrilled we had Patrick come back and replace all of our front porch columns and railings to match the maintenance free appeal we had achieved with our windows. Please save yourself the grief and regret we have experienced and MAKE THE RIGHT DECISION, CALL PRECISION!!

    Bloomin' Blinds

    Bloomin' Blinds

    (4 reviews)

    We found Bloomin Blinds on yelp and they called us right away to setup an appointment. Our sales…read morerep came with lots of options and was very helpful. We decided to go with 2 types of blinds, blackout shades for the bedrooms and bamboo-style roller shades for the rest of the house. It took about 4 weeks to get them, but they are beautiful and well made. I'm happy with the look and the quality of the installation. I would recommend them! The price was fair for the 30 windows we had to buy for!!

    I ordered two remote controlled blackout blinds online to be mounted outside of the light filtering…read moreroman shades I already had mounted inside the window casings. My windows face a street that has so many lights on it in downtown Franklin, it was hard to fall and stay asleep. Bloomin' Blinds installed them today. Their service from my first contact through installation was second to none - A++++ in my opinion. The company got back to me almost immediately when I initially contacted them online. Once I knew when the blinds were scheduled to arrive I set up my installation date. On the morning of the installation, I received a text message telling me who was coming, a picture of one of the installers and the estimated time of arrival. When they arrived at my home, everything went like clockwork and the whole process was seamless. Kody and his partner were friendly, clean and neat and lots of fun to work with. The cost for installation was extremely affordable as well. I don't think you can go wrong hiring this company for your installation, period!

    Willow Window - Willow Window can install new Pella doors for your home.

    Willow Window

    (7 reviews)

    If I could give zero stars I would. This is the worst company I have ever had to work with. This…read morecompany has taken so much from my family. Their carelessness and negligence has taken my home, my family's health and time away from my baby due to health issues, and all possession we own that can't be cleaned. This company installed all new windows in our home ( all but 5 or so). Every window that willow windows installed is soaked and is covered in black mold. We contacted the company once we found the issues. They came to our home and "investigated" the windows. I'm not sure how one investigates an issue without actually looking at the issues. I'm pretty sure they just tapped on the window and said well it's a window it's all good. We have had to hire our own team to investigate the issues because they refuse to do so. We have had to move out of our home because it's inhabitable. We left all our possessions clothes, furniture, toys...everything because how contaminated our home is. I can't be near anything from the home because it makes me so sick that I am down for a few days. We have tried working with this company to resolve the issues but they are unwilling to fix the mistakes they made or even admit they exist. I am disappointed in this company for the neglect, lack of compassion, and the lack of accountability they possess. The owners in particular are the issue. I'm not sure how they can sleep at night knowing what damage they have done to another person. We have a baby..... A BABY.....in this now mold infested home due to their terrible window installation and they refuse to do anything. This company has no morals. As humans.... As parents.... As Christians(they call themselves) how can you live with your actions and not do the right thing. I'm writing this review not for the company but for anyone looking to use this company. Please save your family the trouble and keep looking. I'm just waiting on them to respond and act like they've tried to fix this or like they're willing to. They haven't. And they won't. Don't believe any response they post to this review.

    If you need windows replaced this is the company to contact. I had 4 windows replaced; ceiling to…read morefloor in my bedroom. They were custom windows and installed perfectly. No noise, no mess, installed quickly and they are perfect. I would never choose another company moving forward.

    Vinyl Changes Siding & Windows - windowsinstallation - Updated May 2026

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