Mold!! Yikes! I have serious allergies to mold and when we found out we had mold due to a water…read moreleak, I began freaking. I am rating IRS a 5/5 for the following reasons: 1. Quick response: I called and they answered and were able to set up an appointment the following day. 2. Timeliness: Preston actually arrived between 12-1pm like he said he was. 3. He came and took a look and offered his time and expertise to answer some of our mold questions. 4. He said our problem was small. Unfortunately, they only do tear out and drying, (which we were going to do ourselves) but not replace the sheet rock. 5. If we ever have a situation we're we needed some serious drying power or tear out, I will definitely remember IRS/Independent Restoration Services and give them a call.

Preston and his team are very knowledgeable, professional and did an excellent job. We Had a water…read moreleak and they took care of us immediately. I highly recommend this company.

Awful communication. Dropped couch cushions off to be cleaned and they said 1-2 weeks. About two…read moreweek later got a call saying someone was on their way to come clean the cushions at our house that we had already dropped off with them. It then took another two weeks for them to finally give them back. When we received the cushions back they were dropped off on our porch with no warning. Best part is they now smell like second hand smoke. 0/10 experience.

I would give this a 5 star review if their scheduling and call team got their act together…read more COIT was quick to respond to my inquiry about carpet cleaning and set up an appointment to get a tech out to provide a quote for carpet cleaning at our house. The tech was prompt, courteous, and provided a good quote. We decided to go ahead and booked the cleaning appointment over the phone a few hours after the visit. I was told we were on the books, and would get a call the day before to nail down a specific time. Unfortunately, it took 4 phone calls to get ahold of someone. On the first call, Monique hung up on me. On the second call, she told me I should receive a call, text, and email from dispatch between the hours of 4pm and 5pm. This call took place at 4:45. I was never contacted by dispatch. I called again after 5 and got another worker who said she would take my information and have them call me in the morning. The morning of the cleaning, I called again since I hadn't heard anything still. I spoke with Monique again, who said she would reach out to the tech and management to call me, but that my appointment was on the books for that morning. About half an hour later, I got a call from management, who told me that they had me on the books for a different day. I told her that was unacceptable, as it was not the day we originally agreed on, and I had taken off work to be able to be home for this appointment. I told her also that Monique had told me I was on the books for that morning. The manager told me that Monique was not able to see any of that information, yet Monique was able to look at my appointment and address...I'm not sure which one was lying to me, but I don't appreciate being lied to by a business. The manager I spoke said she would check with the tech to see if he could squeeze me in today, and made it seem like she was doing me a favor. Eventually, I got a call from the tech that he would be coming in 30 minutes. The tech was prompt, courteous, and did a thorough job. I asked about the appointment time mix up and if they were really busy trying to squeeze me in, and he said my appointment was the only one he had today. The work done and cost of service are worthy of 5 stars, but I have to knock down the rating due to the poor communication, poor customer service, poor scheduling, and dishonesty about the appointment time.

Very poor communication skills. I would have to call them to find out if a worker would be coming…read morewhen I was told they would be there on a certain date and time. Twice during my small project a worker didn't come, the job did eventually get done. I've been calling for 3 wks to get my receipt and each time they said it would be done, so far nothing. They knew how to find me for payment but when told I'd be getting my receipt I haven't gotten it yet. The workers are nice and respectful and this place was referred by a friend. Wish I got another quote. This was too much of an inconvenience to get up early and wait for them to come and take off a day of work and have to call them myself to find out no workers were coming. I paid this out of my own pocket, insurance was not involved and this is what happened.

Choice Property Restoration helped us tremendously with major repair work at two condos we were…read morerestoring for sale after renting them out for years. The work was complex, but they handled them all speedily and competently. They advised us step by step if additional work was needed, and never proceeded without prior approval. Communication was excellent, and pricing was fair. After it was all over, we felt that a great job had been done for a competitive price. Recommend highly.

Great people that are very knowledgeable in this field and great to work with! Highly recommend!read more

After my house flooded due to a burst pipe, JJ Restoration was out within a couple of days to start…read morethe water mitigation. They handled the mitigation, the wall and ceiling repair, the old carpet removal, and the installation of my new LVP floors. Everything they did was excellent, and they even went above and beyond in their job with some details that I wasn't expecting! Everything was done as quickly as they were able and at a good price. I recommend them if you have any major repairs like mine.

Honest approach to the planned project. Reliable, on time and transparent regarding the current…read morepricing and potentially necessary work in the future.

Jason and his crew went above and beyond to help me get my roof and house wash complete before our…read morereal estate listing went live. Even with some mechanical difficulties they were able to meet their deadlines and worked late to get things done. Great quality too. Highly recommend!!

We were just over a week away from closing on the sale of our property, when a leak caused heavy…read moredamage to flooring and ceiling. WFM was on site within hours of my call. They were professional, meticulous, and -- most importantly -- very effective. They made the difference between a successful sale and losing the deal. No one wants to need a company to do damage restoration, but if you do, you're going to want WFM.

Highly recommended! Juan and team at WFM are outstanding to work with. They were quick to…read morerespond, showed up as promised (hard to find sometimes), and did great work they stand behind. Being family owned, they also don't have all the overhead of places like some of the other franchised places. I'd definitely recommend WFM!

Great company. Very experienced and knowledgeable about all aspects of carpentry and restoration…read more Had water damage to my laundry room and they handled it quickly and efficiently.

Was told the day of storm damage that the estimate would be turned in to my insurance company…read morewithin 5 days and that I was "first in the que" on the day of the storm. Six weeks later no estimate turned in and no repairs. I was told that since I am a nice person he did the work for people who were yelling at him before me and that "the squeaky wheel gets the grease." I have a hole in my roof and ceiling, fence blown down, and gutter, siding damage. I am very disappointed and do not do business with people who do not keep their word with me and with whom I have to yell at to make them do the job in in honorable way. On the day of the storm the emergency tree removal happened in a timely and efficient manner.

I was looking for a highly rated roofing company to come give me a second opinion on my roof that…read moreanother company had just installed since I had some concerns whether it was installed correctly, and I found that Tim Leeper Roofing was highly rated and gave them a call. They patiently listened to all of my concerns & sent someone to thoroughly check it over for me, and it helped ease my fears about a couple of concerns I had, but he found a couple of issues that needed to be addressed that could've developed into a leak had I not had someone check it. He told me I needed to have a few damaged shingles replaced by the roofing company who installed it, which I was glad to find out before I paid them the balance I owed them. I also learned that my roofing company didn't do some of the extra steps that Tim Leeper Roofing does for their customers, such as routinely request from insurance companies and install new counter-flashing and ice guards around pipes, etc. Made me wish that I'd found Tim Leeper Roofing before I had my roof installed, because they really pay attention to ALL of the details from start to finish. Next time I will be using Tim Leeper Roofing to install my new roof and I'm recommending them to all of my friends and neighbors!

5 people showed up on day 1 for my 650 sq/ft house; by the end of day 2 there were 12-15 people…read morescreaming in my yard and the street corner.