Hmmmmm. Sold me new salt-cell that needed additional parts to install. Another $200 and a few days…read morewith down system. A bit mom & pop and substitute staff working while the owner was out. Flakey or just bad timing.... Hard to say. Also recommended their "favorite" installer who told me free install ( also had him price out total pool remodel) then he never came back but did give me a poorly drafted quote of over $26K as I recall but then he vanished....

We needed a new motor for our pool pump. They had exactly what we needed, for the price we wanted,…read moreand even provided installation service. The installer arrived early, got the job done quickly and all is well. What else can I ask for? Thank you for being great!

Shelby provides excellent customer service. He is always…read morevery cheerful and helpful. David Mowry

These folks are amazing! They do a great job tending to the pool and spending whatever time is…read moreneeded to make it perfect, week in and week out. In our nearly 13 years owning homes with pools, Love Pool Care is the best -- hands down.

Quality of service on my pool was substandard The owner was…read morenot familiar with my type of pool/spa/negative edge set up yet provided service which resulted in no working pop up filters - leaking spa into pool due to incorrectly shutting off valve - water overflow of basin into pool equipment due to unsecured valves. - all this lead to a disgusting pool/spa water - and for this he charged $450. My advice stay away from this incompetent pool service.

My pool guy recommended Moore Pool & Spa repair when my skimmer needed to be replaced, my water…read morebill was getting ridiculous and my deck had cracks I wanted fixed. I chose Rodney (the owner) and his crew because he was very honest about what really needed to be done. They did the work within a week and I can't even see where the cracks were in the deck, and my water bill is a lot lower because my skimmer no longer leaks. I will DEFINITELY use them again and have already referred them to friends and neighbors.

The owners of Pool Shack Robert (Joe) pressured me to pay in full prior to the completion of my…read more$4,000 plus final bill of additional work contracted. Unfortunately the Pool Shack owner was paid and you are reading the typical Phoenix contractor customer horror story because once my final PayPal payment went through, Pool Shack refused to stand by their work to leave the job site without setting up the new pump functioning or adding chemicals to our freshly filled pool water. Apparently Robert was upset because I didn't sign up for weekly pool service even though my request to try out their service prior to signing a year contract or by my final payment not completed in cash or by check as demanded. The owner claimed PayPal was not an option because they didn't have an account set up and instead insisted that I deliver a check or cash which wasn't possible since I was out of town however when I went to search on PayPal, I found the Pool Shack business account right away so I made my final payment out of trust and I was insured that the job was complete with the pool running with chemicals in full working order which it wasn't. Pool Shack took advantage of my trust for contracting more pool work and since the previous job was completed according to the work contracted, I had a comfort level that in my absence the pool would be in good standing upon my return. Pool shack knew the next weekly pool service wouldn't happen until a week from my payment but since this didn't happen the pool was found in dire straights which was discovered by our pool service with a total of 11 day's since new pool water was filled and after Pool Shack left the equipment powered off without chemicals. Needless to say and shown by my photo algae growth sets in quickly in triple digits with the above circumstances. Since extreme measures with shocking/pumping still didn't turn the situation around in time to prepare the home for vacation rental, we were forced to drain, acid wash and refill all over again. At the time I was too upset to write this honest review to warn other customers and I rely on real people sharing business reviews so I feel that this one is well overdue. Bottom line is that the owners of Pool Shack and their representatives aren't reputable nor do they run their business with integrity. This left me with an unfinished pool repair and much worse than the condition of the pool upon the start/completion of the job. The end result of the algae green pool completely negated the money spent on the freshly acid washed pool + fresh water fill by the men intentionally leaving the pool without a running pool pump or chemicals added upon leaving. I am a reasonable person with over 20 years of working with contractors and I would NOT recommend using Pool Shack for any pool repairs, electrical work or monthly pool service.

I hired the Pool Shack to turn my diving pool into a play pool and cover all of my concrete and…read morepool decking with travertine. They were the most expensive company that quoted out of 4 companies but I wasn't as concerned with price as I was quality and the timeliness of the project. I called Joe, one of the owners to go over the quote to understand the timeline of the project so I could make a decision on which contractor to choose. I asked Joe how long I could expect the project to take. He told me 5 days for the pool and 7-10 days for the travertine. I asked if there would be a gap between the two projects and he said not more than 3 days. I accepted with the expectation that they set that the project should be done in about 2 1/2 weeks. At 2 1/2 weeks my pool was still torn apart! I called Joe to discuss the situation and he blamed it on my husband that the pool was taking so long because he ordered a customer pool remodel, I reminded Joe that was what the bid was for and the bid was provided to me before he discussed the timeline and that the scope of work never changed so this was not my husbands that he couldn't blame it on my husband. He then went to blaming his subcontractors and that it was their fault because they weren't doing the job quick enough. Speaking of subcontractors - yeah, these guys never showed up when they were supposed, ever. It happened during the entire project, we would be told they would be out the next morning at 7, I would lock my dogs up and then be lucky if someone showed up at 3 pm if at all. The contractors would always say sorry, they were in Scottsdale or Cave Creek. I live in Glendale. I felt the entire time like their clients in the Scottsdale zipcodes were prioritized over us in Glendale. Once the pool was "done" I use this term losely because the pool is still not done 2 months later. The travertine contractors came out. Holy mess! They didn't protect anything I own and cut all of the travertine with a dry saw and then used a blower to blow it all over my yard, in my pool and in my neighbors yards. They didn't cover my thousands of dollars worth of outdoor furniture, didn't protect my artificial grass, didn't protect my gravel, in fact they dumped their waste buckets in my gravel and destroyed it. They delivered the wrong color travertine and tried to blame it on me. Seriously, I paid you as the contractor to deliver on what I purchased, it is not my fault that you ordered 7 pallets of the wrong color, didn't inspect your job and let your tile guy (who wasn't supposed to lay tile that day) start on the tile. A 10x10 section that they started by my backdoor had to be taken up and redone with the right color. They left the open pit of sand at my backdoor for over a week without covering it so my 3 dogs had no choice but to walk through sand to go in and out all day tracking sand all over my house. The owner had the audacity to say he'd done me a favor my not charging me to take up the wrong color becuse "I let his contractor put the wrong color down" Ummmm......if I wanted to GC this job myself I would have, and it would have been done right. On the initial visit the owner Joe told us that the travertine overlay was a thin vineer that wouldn't raise the concrete level more than 3/4 of an inch. This was very important to me because I did not want the level of my concrete raised 2-3 inches, this would leave an ugly exposed edge all around my patios and pool and would mean I would have to raise everything in my yard to match that level The travertine tiles themselves measure 1 ¼ inches thick, so ¾ is IMPOSSIBLE. I met with Rob and discussed this with him and he offered to put a tile edge around the 2-3" gap to give me at least a clean looking edge that I wouldn't see mortar oozing out. When it came time to deliver on that compromise and make up for the lie - THEY CHARGED ME AN ADDITIONAL 900.00! I was mortified and felt like I didn't have a choice, otherwise, I was going to look at this horrible 2-3" mortar gap all over my remodeled backyard that I just paid them almost $30,000.00 to do. I told him I would pay it but that I would be an incredibly unhappy client, he proceeded to charge me. I thought it was over, I was wrong. The mess they left - took my husband and me, 23 hours to clean up and pressure wash. the pool level dropped 3" over night. Oh my gosh! The owner Rob comes out to locate the leak and charges us 100.00 to locate. Says it is our pool skimmer MIP fitting. I pay 250.00 to dig it up and dry as a bone, Discovered that when their contractor moved the light they didn't use conduit to run the wire - I can't make this up - they used a SPLICED GARDEN HOSE AND RED DUCT TAPE instead of conduit so my pool has been leaking through there. They refuse to give me the pool I paid for and I have had to resort to the ROC and filing a lawsuit and/or insurance claim

Great customer service!…read more Derek came to our home today to look at our pool motor on a Home Warranty Claim. He was able to determine what was wrong and get our motor placed on our warrantys dime!! Provided me with additional information on all services. Answered any and ALL my questions, I had for him about pools. I will recommend this company to my friends and coworkers! Thank you so much!

Mike and his crew did an excellent job fixing our 50-year-old pool. They were prompt, professional,…read more and very fast. His pool electrician replaced our older set up with a new T1000 power center and even put in a new pool light junction box, all in an afternoon! Mike replaced our old pump, rebuilt the equipment slab, and reconfigured the plumbing to ensure better flow and separation between the backwash and pump motor. He even helped us fix our skimmer and aerator. All of his work was completed in an afternoon. We highly recommend AZ Pool Master for maintenance, advice, and electrical work. We will also use use them in the future to remodel an old hot tub area into a Baja step. Thank you Mike and crew!

AAA Pool Service has taken care of our pool for many years. Before we found them, we would get…read morealgae, even with another pool service. Never had the issue since AAA Pool has taken over. They are very reliable, quick response if we find an issue between visits, and best of all, our pool is clean and ready to use. I highly recommend them!

AAA Pool service I would highly recommend to anyone very helpful came right out to help with the…read moreproblem gave advice along the way. I will definitely call them for any problems that I come across with my pool.

Blue water pool & chemical company is really amazing. They provide amazing customer service. Andrew…read moredoes our weekly service and he is dependable, responsible, respectable man!! We would highly recommend this company

Being self employed myself, I'm not one to fire companies without giving ample opportunity to fix…read moremistakes. In this case it was a complete waste of time and effort. The concerns fell on deaf ears. Pool never got backwashed in months of service, even after requesting this multiple times. Skimmer basket debris dumped on pool equipment rather than trash. Main drain basket never dumped. Pool not brushed. Leaves left in bottom of pool. Pool guys were just lazy and corners cut. Think twice before using this company for your pool.