I am notoriously bad about following up with reviews but for Charlottesville Transportation and…read moreTaxi I am happy to make an exception. I had a family emergency while in Charlottesville without my car and had to get back to Philadelphia ASAP. The next train wasn't for 7 hours! I called CT & T and within 15 minutes Richard was at my hotel in a clean and spacious SUV. He got me to Union Station in DC where I caught an AMTRAK train that got me to Philly before I would have left Charlottesville otherwise. Everything turned out to be fine in the end but when things were in question Richard provided a safe, reassuring and speedy ride. This company is top notch!!!

Put this number in your contact list!! On time, pleasant,…read morehelped with traffic, drove gently. The absolute best airport transport in C'ville.

Over the past 9 years our company has had nothing but professional service by wonderful drivers! We…read morerented the suburban and Escalade limos which really got us around town in style! Thank you A and A!!

They were so nice and really helped us out of a jam by getting our out of town guests to the Dulles…read moreairport on super short notice! Our friends said the driver was excellent!

Quick efficient and clean. Loved the ease and simplicity of getting in the car and go,read more

I highly recommend this company! Our driver Dennis was very patient, professional, courteous,…read moreknowledgeable and a great driver! We will definitely hire him again for future events! We hired Dennis on 4/25/15 for a Charlottesville wine tour. We started our tour at 12 noon and finished up around 5-5:30pm. We visited four wineries; Pippin Hill, Pollack, Veritas and King Family. There were three women total. We fit comfortably in his town car. The seats were very comfortable and the ride was smooth. The car was extremely clean and smelt very fresh. He provided us with complimentary bottled waters during the tour and was always prompt. Everytime I called he answered all my questions and concerns. He also returned my calls and replied to my voice message in a very timely matter. He was very flexible and allowed us to choose the wineries we wanted to visit. We had a change in plans and had to change our route around and he had no objections. This company is very reasonably price and most of the other drivers in Charlottesville don't reply back very quickly and are hard to get in touch with. I also highly recommend staying at the Hyatt Place (2100 Bond Street) hotel near The Stonefield shopping center. It's one of the newest, cleanest, and modern hotels in Charlottesville as of today. They book fast so don't wait! This hotel is also located right across the street from the brand new shopping center which is literally in walking distance to all the restaurants, bars, movie theater, nail salon, spa, yoga and other shops! It's perfect because you don't have to drive anywhere :)

The best customer service... Heather and Tracy are angels. I called a few other places and they…read morewouldn't accommodate our 2 wine stops and an airport run. Norm's employees were so accommodating and if you are paying for the hours they want to do whatever they can do for you. Heather was so sweet when I was telling her half of our group was going to stay wine tasting and some of the group needed to head to airport. She assured us they would work with us (unlike the other transportation companies in the area). Tracy messaged me the day before to confirm our plans and showed up on time. She was the BEST! Very professional and friendly. She let us control the music and was flexible with our plans. Even stayed 2 hours after our original end time. One of the girls missed her flight and Tracy was so kind to go back and even went into the airport to make sure my friend was okay. I recommend this company!

we had such a great time w/ Cara. What a wonderful driver, guide & person. She is truly an asset…read moreto your company- thanks for sharing her w/ us!

Dennis has been just incredible and I would highly recommend iTaxi Cville to all Cville residents…read more Here's why: - He is always early! You give him a pick up time and he is always there 5-10 min early - Very responsive over call/text - Goes above and beyond to provide friendly and great service, which is appreciated for the long ride from CVille to DC - Fun to talk to and a great guy He also never overbooks his schedule so you can rest assured he will be there, on time, to pick you up or drop you off. Can't recommend iTaxi enough!

Dennis is the absolute BEST! My Uber driver got stuck due to really bad ice that built up…read moreovernight, so I was scrambling to find a ride to the airport at 4:30 am. No luck on Uber or Lyft, and other taxi companies either didn't pick up or couldn't drive due to the inclement weather. Dennis immediately answered the phone and agreed to drive me to the airport! He called to give me updates, and was so incredibly patient and friendly. You wouldn't believe the hard work, dedication, and devotion that invested to get me to the airport safely and quickly. I couldn't have asked for better service. Thanks for coming to my rescue, Dennis! I'll definitely be booking with him again!

I had arrived late night at the CHO airport as a result of two flight push backs from ORD. I…read moreordered a cab from the owner, Mr. Mario, without realizing that my check-in date was actually set to tomorrow afternoon. This man is a blessing in disguise as Mr. Mario kindly and generously offered me his hospitality to crash at his home office (which is very clean and homely with a functioning bathroom and shower by the way) for the time being. Upon picking me up he had also noticed the other weary souls waiting for an evening cab and extended his assistance to them after dropping me off; he even got snacks and water for me upon returning and was cordial, upbeat and friendly throughout the entire ordeal. Compensation was treated as an after-thought as well which I can only respect and appreciate the modesty. I admit I don't really experience much of Charlottesville and her non-University denizens as an insulated out-of-state student, and so I can't thank Mr. Mario enough for having treated me so profoundly with his benevolent and thoughtful hospitality and assistance. Out of all of my dealings with businesses I'd have to say that this is definitely my most meaningful one. A resolute recommendation from me.

Do not use before reading the following : My 75$ uber ride…read morecancelled on me last minute in the early morning I called Mario for a ride to the airport. I was desperate and he wanted $375. Told him where I was and he told me 30 minutes to pick me up. I had a tight schedule to get to the airport. He wanted me to Venmo the $375 I did Then he actually put in the address He told me it'd be an hour and a half. Which would make me late for my flight. He had me Venmo money all in advance. I told him I needed my refund since he couldn't make it. It as he was so far away. only me back through Venmo $291.03. And he a full even though there's no way he could've to the airport on time. He kept almost $85 as his inconvenience fee. Use caution perhaps you have a better result. I withdraw my complaint as it was a miscommunication and Mario taxi service has given me the refund.

As a group of ladies celebrating a special occasion we collectively had a terrible experience with…read morethis company. The party bus in general was frightening and felt like it needed maintenance. The bus felt unsafe and unreliable. The driver (Sherri) was unprofessional and uncomfortable. We paid cash for 6 hrs which included 20% gratuity. Sherri singled out one of our girls and texted her non stop about a larger tip bc "her company taxes her tip." Sherri also seemed like she had no idea where anything was considering they're a local limo company to Charlottesville. All in all, I never recommend this limo service to anyone!

Poor communication. Let me book through online portal and said rides were available. Sent an email…read morecanceling that went to my spam and I did not receive. Never received phone call or other communication to let me know ride was canceled. When it came time for our trip, we did not have a ride available.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

Booking was easy and friendly and service was incredible and smooth on our wedding day. They had no…read moreproblem doing two separate return times at the end of the evening. We booked early to make sure our transportation was taken care of, and then I never had to worry about a thing for the rest of the process. Ambassador's team are clearly professionals and I'm so glad we hired them for our shuttle!

Our driver was nice and equipment appeared in good shape, but I would not recommend this service…read morefor anything more than a 10 minute, local ride. We rented the bus for a 150 mile journey. The seats are too firm, the shocks are nonexistent and the ride will vibrate the fillings out of your teeth. The seats do not recline either. By the time we reached our destination we were all sore and uncomfortable. They will transport you from A to B and I have no complaints on their punctuality, but comfort was definitely lacking in our case.

I was greatly impressed with the service provided by Larry our driver. He drove us to the Poconos…read moreand returned to pick us up 2 days later. Very professional and courteous. I will highly recommend this car service. Thank you Jon!

Joyful Journeys provided transportation for my daughter's bridal party. They were easy to work with…read moreand communicated clearly during the reservation process. Our driver, Shawna, was prompt, professional, and very friendly. I would definitely recommend this company if you need transportation in the Roanoke area.