Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

This is the email I sent them this morning - they are terrible…read more Good afternoon - I need to let you know about the pretty horrible service I received this weekend. I ordered a car to drive my son from ROA to our home at SML and then to pick him up today, Saturday, to return him to the airport. I provided the guy my credit card and he assured me all was perfect for the 5:30am pickup today. I am glad I called to confirm, as they had no record of the scheduled ride - this is after the gentleman I spoke with assured me of the pickup, the time, and got my credit card and contact number. Fortunately when I spoke to Steve yesterday he apologized and we re-booked. This morning at 5:30am, no driver showed up. At about 5:40am the driver called to say he "got held up" and was running late. By the time he got here it was 5:55am and in rainy weather my son barely made his flight before they closed the doors to the plane. It was really poor service all around. Unfortunately this is the second time since Labor Day that this has happened as I booked a ride for my son-in-law from ROA to SML on Labor Day weekend and the exact same thing happened with me calling to confirm and there were no details saved - same exact story. I am planning to post this on yelp and other ratings sites as this is too much and really inexcusable. Should not be that hard to simply take instructions down for a ride as that's what you do - it should also be reliable and not risk missing a flight because a driver slept in by accident. I am sharing this as this is simply a management problem and you guys need to fix that. Best

This company is unethical in their business practices. When I arranged for a ride, I told that…read moreperson taking the reservation that I have always paid a specific rate. That was accepted. When I got to the counter, the person asked me a question. I answered honestly and he then stated a new rate. I told this person I was not paying the additional money and then ordered a taxi. Do not use this company because you never know what your final rate will be. I am currently seeking a way to file a formal complaint with either the state and/or city.

Used D&D to take my mom to the Greensboro airport from Winston Salem. Deb showed up on time, was…read morefriendly and professional; the car was nice and clean. Was much cheaper than cost of Uber. We would definitely use D&D again if/when needed. Very glad I found her service on Yelp!

My underage daughter flew across country and I needed someone reliable and trustworthy to pick her…read moreup from the airport and take her back a week later. Deb was very straight forward on details, prompt at both pickups, excellent phone communication beforehand and during pickups. Deb ensured that she was the one doing the driving and my daughter easily located her upon exiting the airport. Her rates are extremely good. I couldn't have asked for better personalized service. Her services are highly recommended!!! Thank you Deb and God Bless

I was very impressed with the services Robert provided! He was punctual…read moreand was able to accommodate a schedule change. Driving skills were great and SUV was clean! You will not be disappointed. Dawn H.

From the owner: We offer affordable transportation that is fully customizable to meet your needs.read more

Quick efficient and clean. Loved the ease and simplicity of getting in the car and go,read more

I highly recommend this company! Our driver Dennis was very patient, professional, courteous,…read moreknowledgeable and a great driver! We will definitely hire him again for future events! We hired Dennis on 4/25/15 for a Charlottesville wine tour. We started our tour at 12 noon and finished up around 5-5:30pm. We visited four wineries; Pippin Hill, Pollack, Veritas and King Family. There were three women total. We fit comfortably in his town car. The seats were very comfortable and the ride was smooth. The car was extremely clean and smelt very fresh. He provided us with complimentary bottled waters during the tour and was always prompt. Everytime I called he answered all my questions and concerns. He also returned my calls and replied to my voice message in a very timely matter. He was very flexible and allowed us to choose the wineries we wanted to visit. We had a change in plans and had to change our route around and he had no objections. This company is very reasonably price and most of the other drivers in Charlottesville don't reply back very quickly and are hard to get in touch with. I also highly recommend staying at the Hyatt Place (2100 Bond Street) hotel near The Stonefield shopping center. It's one of the newest, cleanest, and modern hotels in Charlottesville as of today. They book fast so don't wait! This hotel is also located right across the street from the brand new shopping center which is literally in walking distance to all the restaurants, bars, movie theater, nail salon, spa, yoga and other shops! It's perfect because you don't have to drive anywhere :)

I needed an early morning ride to the airport, so I went to Yelp to find a transportation service…read morethat I could schedule. I saw a number of places with bad reviews about on-time performance. I called Charlottesville Transportation on Wednesday afternoon to schedule a 4:30 a.m. Thursday pickup for the airport. The gentleman I spoke with was very professional. I received a text at 4:26 a.m. this morning letting me know he was outside whenever I was ready. When I got outside, a well-dressed guy helped load my suitcase and drove me to the airport, making pleasant conversation but not overdoing it. At the airport, he took payment, accepted my tip, and helped me with my suitcase. This is how all transportation experiences should be, but apparently that isn't the case with other companies. If you want friendly, reliable, professional transportation service, do yourself a favor and call Charlottesville Transportation.

Put this number in your contact list!! On time, pleasant,…read morehelped with traffic, drove gently. The absolute best airport transport in C'ville.

I have used Elite Limousine several times and have never been disappointed. Rob has always…read moreresponded to my inquiries promptly. He's been able to accommodate even on such short notice. Absolutely wonderful to work with and rates are extremely reasonable. I have recommended and will continue to do so!

After several phone calls to this Company I found an option to send them a text message, they did…read morerespond within a timely manner through text. They gave me a price (which was reasonable) and said they had the day open. When I asked about booking I was told to call. I called several time and with no answer was forced to leave a message. Over 24 hours later we received a call that they were all booked. (Oddly enough the call came shortly after the 1 star review I left on google.) This company needs to work on communication.