I recently had my computer die on me and it was a huge inconvenience (like it is for everyone when…read morethat happens)! I found Computer Doctor BG on line when searching for a registered Apple authorized service provider. I was nervous to not go to the "big wig" Apple store, but I saw that I could get in the next day with Computer Doctor BG (versus the next week with Apple) and on top of that, their reviews were outstanding, so it was worth my while to check them out. I am so glad I did! There store was clean and inviting and their staff was extremely kind and helpful. They answered all (I had a lot) of my questions, texted me with updates and repaired my computer sooner than what was expected. They will definitely be the first place I take my devices if they need any repairs in the future. A+++++

Traveling for leisure with laptop in hand to get work done on the downtime. Unbeknownst to us,…read moreMicrosoft decides to push a software update unsuccessfully and locks up the laptop. "Grrr!" It renders us stalled - very stressful. Panic ensues. Who'ya gonna call? Computer Doctor BG! A quick jaunt to the shop. An amazingly quick analysis and resolution. We are back in business! (Note: we did pay for the priority rush service because time is money and we have places to go and people to see! It was well worth the extra cost.) Thank you, Computer Doctor BG, for helping solve our problem and removing the stress and worry from our vacation.

Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

My laptop needed a battery and a fan. Service was prompt and cost was reasonable. I have no…read morehesitation in choosing Supertech for any future needs.

Supertech Computers is absolutely incredible, and Lem is simply the greatest!…read more Our company has been doing business with Lem and Supertech Computers for more than 20 years, and there is no one else we would trust with our computers, technology, and office systems. Lem takes care of all our company computers and has consistently kept our offices running smoothly, efficiently, and without interruption. His professionalism, knowledge, honesty, and commitment to his customers are second to none. Lem has always kept his word, provided outstanding service, and has never once let me or my company down. Whenever we have an issue, he responds quickly, identifies the problem, and works tirelessly to get us back up and running as fast as possible. The quality of the work is exceptional, the pricing is fair, and the customer service is beyond anything you will find elsewhere. Lem does not just treat you like another customer--he treats your business as though it were his own. If you are a local business, an individual needing computer assistance, or even visiting town for a convention and your computer suddenly goes down, call Supertech Computers and ask for Lem. He will do everything possible to get you operational again quickly. After more than 20 years of outstanding service, I can confidently say that Lem is the most dependable, trustworthy, and talented computer professional you will ever find. Supertech Computers is absolutely awesome, and I recommend Lem to everyone without hesitation. He is truly the best in the business!

Mason was great help. Screen protected was installed for me and mason Told me some facts about…read morecertain phones. Good help.

SCAM AND RIP OFF!! I went there to see if they could put a…read moreiPhone screen protector for me and then they said it's better if I buy one from that cost $50 with a lifetime warranty and they'll replace it for me for free if it ever cracks again. Then today I went there and they told me they never heard of that so whoever worked there before just wanted to make a sale and I'm pissed. I already bought a screen protector on Amazon that they put on for me in the past. Why would I spend $50 when I already bought 1 for $10?! They lied and said there's nothing they can do about it. They always have so much turn over and they just make up prices on the spot. I won't give them my money again. My husband even asked me why I even went back to this store since they put a screen protector for him as well and left a bubble in it. We only went here because it was 2 minutes from our house but now that we moved, I am not wasting my gas driving to this shady place. DO NOT GO HERE! WASTE OF TIME AND MONEY!

The guys came out yesterday, early and ready to work. they were professional knowledgeable and very…read morefriendly. I understand why they are so busy. Great work!

I planned on installing security cameras in 2024 so I knew the prices companies were charging back…read morethen to get my cameras put up so when I delayed and didn't buy them for my home until 2026 I recently called every single security camera installation service listed in the Las Vegas valley to get their current install prices... Las Vegas Tech Pro's were $100 cheaper than anyone else I contacted also they were $10-$40 cheaper than what I was being told per camera in 2024 install prices not only that but two experts came to do the job and were done in 20 mins for 2 cameras. I am amazed by this company Las Vegas Tech Pro's I recommend them first over any other tech company in all of Clark County Nevada!!

My gaming computer all of a sudden decided to start acting up and not performing as usual. I was…read morenot a happy camper, since I'm retired and that's one of the few things I have to do these days. I decided to take it back to Best Buy to have it looked at since they are the ones who built it and I also have a membership where I don't have to pay for repairs. When I got it back from them it was worse than when I took it in. At this point I decided I would take it elsewhere and just pay someone to check it out. After searching online, I found Atul at NVpcfix who had great ratings, so I took it to him. Atul looked at it and took his time checking out piece by piece since my computer is very high tech. He first showed me where the report from Best Buy said they updated the Bios, but didn't etc. I liked Atul because he was not one of those Techs who takes your computer and disappears in the back room then come out and gives it back to you. Atul sat down with me and walked me through everything he was doing so I would understand what he was doing. He would put in a new part and then let me take it home and try it out, since my game needs a half Gig of internet speed. I worked with Atul for 3 days until he found the culprit. He had it back to working like a charm. Atul gave me a price upfront and at the end never, waivered from that price. I also appreciate his honesty as he also never tried to sell me parts I didn't need. This flat rate price he gave me for all the diagnostic work he did, ended up the same. I would highly recommend him to anyone who needs their computer repaired. Thank You Atul.

My computer was running sluggish (built during COVID lockdown) and I was able to get help running…read moreit correctly. Atell was not only knowledgeable but lightening fast with troubleshooting! He got to me right away and everything was done within a span of few hours. Not only did he fix the problem, but we were able to change out the CPU fan, install a new Graphics Card, and also update my PC to the newest BIOS driver. I would definitely come back for any upgrades or PC issues you may be facing. Thank you !

I had a brief and very pleasant experience with Sergio, who was incredibly knowledgeable and…read morethorough, resolving my iPhone issue in under 30 minutes! Exceptional service from start to finish.

great service! sergio helped me out so much with my battery, he came out occasionally, while fixing…read moremy phone, to show me what he was working with and explaining what he had to do. the prices aren't bad at all, way less than if i took my phone to an apple store. thank you sergio!

Great service. They know what they are doing. I have used them twice and they got to the root of…read morethe problem both time and kept me informed. Both times the issues were complex and required hardware, firmware and windows OS / Application knowledge. I highly recommend them and will go back when other issues arise.

Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

Service was prompt and money well spent for the quick response time, especially on a Sunday…read moreafternoon. My dual monitors are up and running.

This guy is a crook. first of all he said it was $29 for a diagnostic which I told him exactly…read morewhat was wrong. He quoted $30 which should have gone in to the total cost of the repair. He calls and says it's going to cost $140, then asks do I want to buy a battery for another $60. When checking prices on Amazon they run from $19-$50. I said I didn't want the battery. I get there and ask how much again, he tells me $217 I say what, he says for taxes. He is still trying to get me to pay for this battery I said I didn't want. What a crook. Of course there is labor but just lying and trying to make me pay for something I don't want. I would try other places and use them as a last resort. I told him I would have to leave my computer because I could not afford it, he said $150 but if I left a review on Yelp he'd give it to me for $140, the original price he told me in the first place.

Shaun is a legend! He helped me troubleshoot an issue I was having with my CenturyLink home…read moreinternet and was incredibly patient and knowledgeable throughout the entire process. He walked me step by step through all the possible solutions until we found the problem and got everything working again. I really appreciate the time and effort he put into helping me. If you're in the Las Vegas area and need reliable tech support, I highly recommend Dr WiFi. I'll definitely be recommending Shaun to my friends and family!

Backstory - my new lennar home came with a ruckus system that had access points on the ceilings…read morethroughout the house. I noticed that our fiber internet that we pay for was only giving 100-200 mbps with a shaky signal on wifi. I didn't quite understand since I paid for 1 gbps, but i expected wifi to be half of that. My wife works from home and required more output then that. After a quick phone call with Shaun, the next couple days he did a full installation and diagnostic on my home network and we swapped to orbi. I currently have 800 mbps on WIFI and wired will be give the full or close to 1000 mbps. He delivered. Especially on the price! What I honestly appreciate the most is his above and beyond service to teach me how networking works and the extra effort to organize the cables in my network box. Can't rate him higher than 5 stars or else I would.