If the sushi was the only thing I was giving a review on, I would give 5 stars. I am a sashimi eater and the fish is always fresh (this is why I eat here), at the right temperature, and the chef is always consistent with his presentations. The experience is definitely every bit of what the negative reviews say the waitstaff are...don't underestimate their advice. I have been coming here because it is my home town and the sashimi is good.
First of all, I don't know if Mel from Clayton is actually eating at the same restaurant. This place is not upscale or more upscale by any stretch of the imagination. You can come in wearing t-shirt, shorts and flip flops. If you eat out doors, I seriously think you would be forgotten about completely and service would probably be next to impossible to receive.
The service is CONSISTENTLY HORRIBLE. I read the other review where they mention the staff is racist. I don't know if that is true, because one thing I have always noticed is that the 'regular's' are always acknowledged immediately. Though, I can honestly say I dread the service here.
Eating sushi is supposed to be an 'experience'. You should get your appetizers one at a time...not everything dumped on your table at once (happens here)...including your sushi. The waistaff here are SO SO rude. They rush you in and they have no time or interest in listening to you and if you are indecisive or have questions you are looked at in disdain....ALWAYS.
The waitstaff always forgets something: refill your tea, bring water, replace a napkin, offer more beer or sake, side of rice, whatever, mark my words this staff SUCKS!!!! The only moment you will feel treated with a little respect is when that bill is ready to be paid and they are waiting for their special tip.
God forbid you don't understand what they are saying because of the asian accent, you will be treated like you are an idiot because you don't understand them. I LOVE the sashimi and hate the waistaff.
One more thing. Don't go here is you want privacy or a romantic evening. You are treated like herded cattle...in/out. The tables are so close together; people who lack interesting conversation will eavesdrop on yours. If you have a low tolerance for cramped spaces and loud conversations and terrible terrible service, you honestly don't want to come here.
People giving 5 stars are not accurately scoring this restaurant. 5 stars should reflect a place that lacks nothing more to be desired because they are top notch. This place is SOOOO FAR FROM IT.
If you get appetizers, sushi, and dessert, plus drinks, expect to pay about $40 per person.(with tip)..not cheap! For $40 per person you should be treated with respect, be given top notch service. Excuse me to the other yelper, but the staff here are NOT treated like slaves, they are in the service industry...there job is 'to serve' and to serve efficiently at $40 per person. The other comment is to not treat them like they don't speak english...sometimes their english is not clear; they should be patient with the english speaking people who have clear pronunciation, instead of being disrespectful to customers who want to order something and want to make sure the order is going to be taken correctly. Give me a break! read more