This review is in regard to their service department. Although I had a pretty positive sales…read moreexperience, I can't say the same about their service department. I have had my TT for a little over two years now and I have had to take my TT in a handful of times for warranty work. Booking a service appointment is about the only easy part of the process. Each visit, my TT has sat for at least two months before finally being worked on. In total, I have lost about 8 months of use between all my warranty repair visits. There always seems to be a break down in communication between service and the manufacture in getting warranty work approval. I have had to reach out to the manufacture on occasion only to be told it was service who dropped the ball when submitting paperwork. Every time I bring my TT here, there is a new service person behind the counter. Every time I get my TT back, I notice a new scratch or scuff mark. If their service department matched their sales department, this place would be unmatched. Management really needs to shake things up in this department.

Received a call from Thomas and he is working with me to resolve my issue with the slide not coming…read moreback in under power, but it can be hand cranked in. We will be selling our trailer due to safety issue, three steps on the inside up to the bedroom and my wife has a little difficulty going down so we want a pull trailer with everything on one level. We will be looking for a nice used one fairly new. As for now, I highly recommend this RV dealership.

This company is awesome. Our experiences here were great these past two years. They helped us with…read moreour Grand Design problems. We wanted the trailer to be Dry Camp ready. They suggested more solar, more batteries and we ended up changing solar controller. we also had them update our suspension. They repaired our roof when we hit a limb. We will go to them for all our trailering needs. They have a stocked store, knowledgable help and rentals.

First time using Affordable RV. We live just eight minutes away so it was a no-brainer choice for…read morethe 2022 camper van we have. Staff is very nice and we did bring it in just before Memorial Day so we knew we would probably have a wait. All we needed was generator oil change, checking the water pump and battery load, looking at the tires sensors, checking the roof and a wash.They said we needed new tape on top to keep the solar panels in place and couldn't find anything wrong with the pump. We got it back after three weeks and on the walk-through were actually told that the guys took all the old tape off and cleaned it up when they didn't even need to do that but they thought it was a water repellent issue which it wasn't. So who knows how much extra time went to that at $175 an hour or so. We also noticed later that we didn't get the tire valve caps back and I went to turn on the air conditioner unit in the 96° heat in downtown Saceamento and they had not turned the switch back on for that in the generator.That meant that after consulting with AI during a work event, I I was crawling under the RV in downtown Sacramento on the street to open the generator cover and flip the switch. The work overall cost $1100. Obviously, we did not think it was particularly affordable, convenient and we're not pleased with the handling of the relatively simple items on our list. There's another place not too far from us and a highly rated mobile technician as well that maybe we'll try next time. ARV business model involves multiple different technicians working on the van, which is why it takes so long, but in addition to the inconvenience we just got pretty mixed results on the work.

Update to original review! We got our van back from Scenic after the 3.5 month build out and wow!…read moreThey knocked it out of the park! It turned out exactly as we had planned and actually a little better than what we had hoped for. We knew it would be good based on other vans seen at the shop and what we had discussed in the planning phase but the attention to detail was over the top. Over the months of waiting/building, Scenic shared a Dropbox where they would load pictures as the build was being done. It was fun to see all the steps of our van being built and it helped us to know where we were in the timeline of the build. On pick up day, Emily took the time needed to walk us through the van to make sure we were comfortable with every part. Even with all of that, Scenic still sent us away with a folder of papers and an owners manual they had put together with the features of our specific van build and how to use each component. I'm convinced, there isn't another company that puts this much love and care into the customer and end product. Kevin, Emily and every team member we interacted with are specialist with a ton of experience as well as the desire to continue to grow and get better. it is obvious that the company strives for excellence and it shows in the end product. They went out of their way to explain any changes that needed to be made along the way and always made sure we didn't incur any extra cost because of a necessary change. We took the van out for the first time last weekend. Just an overnighter where we pulled out all the manuals to make sure everything worked and we understood the system. It couldn't have been any smoother. Everything worked perfectly, just as described. We couldn't be any happier with how the whole process went from start (open house tour) to finish!

Absolutely fabulous!! I had my custom van built by Scenic Vans and could not be more pleased with…read morethe final product! I researched builders across the US for over a year before deciding to use Scenic. Even though I was halfway across the country, the design and build process was seamless and quick! Emily, Kevin, Ilan, and their whole team is amazing! Highly recommend checking them out!

Words cant describe how great my experience was here. I did everything online a state away. They…read moregot me exactly what I wanted at the price I wanted and felt was worthy. The staff here was above and beyond! Happy, knowledgeable, friendly and appreciative more like I was doing them a favor vs them doing me one. From the first email request for info, they made sure to contact me under my terms (email for now as I was at work) we did everything over email. Eventually I was able to work a bit through Text. I really appreciated the no calls, and no harrassment! RJ set me up with a day and time that worked for us to pickup, again coming from out of state. Everything was ready to go. They even put the hitch components on the truck and trailor for us when we arrived. When mine didnt work, they worked with us to get it done! I have had Rv's before and this time they took the time to show me how to properly use my brake controller and what to expect pulling something so much smaller than I am used to. We took it out for the first time 3 weeks after purchasing, and found an issue under my sink. Now this not being my first trailor, I expected something to need fixing. Bouncing and driving it happens. I emailed RJ at 730pm on a Friday night.. He responded (I couldnt believe it, I didnt expect to hear until Monday) He had the service person included into the email. They scheduled me a service repair well beyond hours, made it easy. I feel completely confident my new RV will be fixed and make for the rest of summer trips to be fabulous! Next trip.. Grand Canyon! Happy Daze RV, Thank you! RJ thank you! Pamela

I bought my RV about 3 months ago. Eric was wonderful. I'm having a problem w my bathroom faucet…read moreleaking. Yes water is coming out like the faucet is on..not just a drip! I called the repair dept & spoke w John. Worst mistake of my life. I bought my rv to live in....& it's still under warranty. I was told just today on the phone by John that RV's aren't meant to be lived in & that they don't have a mobile mechanic to come fix it. I was told it was covered from head to toe for the first year when I bought it. This is your problem . I live 1.6 miles from the dealer. My next RV purchase won't be here. I live in an RV park. Gonna let everyone know don't purchase here. They don't stand behind their warranty & their RV's aren't made to withstand 3 months of life. It's BRAND NEW. My next move is court-I apparently bought a lemon on top of bad customer service on the back end. See you there regretfully. Very Sad on your part. There are other people on here complaining about the repair department. Wish I had seen these b4 my purchase. Take your business elsewhere.

What a friendly locally owned business very fun to work with after one of the most longest road…read moretrips ever from hot and dusty Mesa AZ to my home state of California only further North to Lodi to be exact. We decided that traveling around the United States is in our near future so we went ahead purchased the Open Range it was the fifth wheel that had the perfect layout and was just the right size. Our thanks to Jose for your time, energy and effort working with complicated out of state customers your patience didn't go unnoticed. To Mike Ost in Service I enjoyed our Q & A trailer training you can teach a blonde new tricks lol. So whether you live in California or out of state somewhere else we really enjoyed Discover Rv, their products and the warm customer service that they gave us while we were there.

Also the owner is a great talker!!!! Comes out with all the best excuses but never follows through…read more Just be aware when you buy. It's a at your own risk type deal .... Even buying brand new!

I recently purchased a new Dynamax RV from DeMartini RV in Grass Valley, CA. The buying…read moreexperience from ordering the RV to the delivery and after delivery experience has been amazing. My rep Nate Davey has been a great resource and very responsive on handling things that have come up after the purchase. Nate is a really nice guy and really cares about making sure the customer is happy and satisfied. The service department run by Tony has been great to work with as well. Tony has been responsive, follows up and is great at communicating the process and next steps. Can't say enough about the business and the team that Tim DeMartini has there in Grass Valley. Kudos to the Dynamax team of Brain Clemens the GM of Dynamax RV and Forrest River as well. Brian is has been great and is one of the reason that we picked the Dynamax brand for our first RV.

What a great experience we had having our Newmar serviced at DeMartini. The service manager Tony…read morereally came thru for us. We were in the area when we had issues with some of the outlets in our RV. Even though we didn't have an appointment scheduled, Tony had us drop in first thing on a Monday morning to take a look. He recommended a great place for us to go for breakfast while he had our rig looked at. Two hours later, he called us to come pick up the rig. Not only was it repaired, but he reached out to Newmar on our behalf and got the cost of the service covered for us. Tony and his staff really went above and beyond on our behalf. We highly recommend Tony and his staff at DeMartini. They could not have been nicer and more accommodating!

I was so ready for a new car.....so after many days of seeking out the right car, I discovered…read morePrestige Motorsport and Alex on Facebook. What a great time it was in buying a car that was about 4 hours away from our home. Sadly, not having the time of shaking their hands, driving the car away or touching the inside of the car! The car was delivered yesterday, we are very excited in our first drive very excited to speak over the phone with Alex and Bryan who will assist in the delivery to our house. Thank you both for your attention!

Spoke with Alex on a used vehicle he had for sale. Negotiated thru phone and text messsges…read more Everything was great. No problems. Honest and did everything he said he would do .Thank you Prestige Motorsports and Alex Dan & Linda Glendora Ca

We've now used Elijah RVs 3 years in a row for Burning Man and they've been great to work with! One…read moreof the reasons why we choose to prep in Sacremento is because of Elijah RVs. Their rental extras are great (bike rack, tables). Great customer service. They allow us to drop off the RV on Labor Day while other companies are closed. Their new location is great and conveniently located near a propane refill station. They've also refunded our cleaning deposit for doing the interior cleaning on our own. Overall a really great experience and we plan to continue using them in them in the future!

Although we didn't actually follow through with our rental, I feel compelled to give a five star…read morerating from our experience with Elijah RVs. Staff were always prompt with communication throughout the inquiry and sign-up. Additionally, the electronic contract process is seamless and policies are clear. Today was the day we planned on setting out on our family trip; however, unfortunate events led us to cancel. Elijah RV's response to our news was sincere and surprising. Surprising because although the contract clearly states we would lose our $500 deposit, management informed us that they would be refunding it. We didn't even ask. Be rest assured that you will be in good hands with Elijah RVs. When the dust settles, you bet we'll take that trip we planned and you can bet which local business we will choose to support when that time comes. Thank you Elijah RVs!