Wes and Tom are the real deal. We had an older pop up trailer that was dropped and sustained significant damage to the storage box area. They were more than happy to take on the project after talking to so many other shops that were hesitant. I didn't know what I was exactly looking for them to do but they more than exceeded our expectations. Had the trailer for just about a month as we had no time constraints needing it sooner and the build was reasonable for the amount of hard work they put into it. Definitely won't go anywhere else with our pop up. Highly recommend this shop! read more

Sylvan Trailer & Supply - Before - RV Dealers Near Me - Citrus Heights, California

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This place is awesome. The owners are very knowledgeable, responsive and great at what they do. I take my trailer here each year or so for peace of mind before long trips. read more

Tom and Wes went above and beyond. They took great care of "Suzi Q", my 2024 Vintage Cruiser. They are knowledgeable, professional, and very friendly! I highly recommend them! read more

Tom and Wes are type of guys that are hard to find. I own a food truck and catering business. My axles broke while my employees were towing. I called a friend in the food truck industry (Outlaw Cuisine) and he referred me to Sylvan Trailers. I called the very next morning, an hour before they opened and Tom answered. He assured me if I got him the trailer he would do his best to get us back in business since he used to have a coffee trailer. I located a towing service to get the trailer lifted on a flat bed and delivered to Sylvan Trailers within 2 hours. I met with Wes and he walked through the entire trailer with me. Wes expressed his concerns and suggestions. What he would do and what he would not do. He pointed out what was incorrect and a liability from the original builder. They upgraded both axles to 6,000 lb axles. All new shackles, bearings. Hubs. ubolts. Rims and lifted the trailer up higher. He even Rewired my trailer brakes and added wiring to the second axles which originally was not wired by the original builder 5 years ago. He was able to use my same tires which were brand new purchased weeks ago. AND he fixed my broken jack that the towing company compromised during the tow. They had me back up and running within 24 hours. They worked late into the night and had everything ready to replace the next morning when parts started to arrive. If you own a business you know that when you are in desperation most people take advantage of you. These guys did not. They told me "we rebuilt this thing like it was ours". They were fair and encouraging. I was almost in tears with how well it looked and how much it meant to have them take my situation into consideration and possibly canceling booked events. They didn't price gouge me and even did extra work at no cost so I didn't have to see them again. I owe these guys. Tom gave me his personal number so if anything happens in the future I can call him first to see if he can help me. Unreal read more

Sylvan Trailer & Supply - Axle broken. Bearings sheered off. Axle just resting in the hub and could just pull the tire straight off - RV Dealers Near Me - Citrus Heights, California

Wes and Tom have done every repair needed for my trailers. They do great work and make the entire process very pleasant.

We have taken our trailer here multiple times. They are always very helpful and have reasonable prices. Will definitely go back.

The reason small business can never be beat: I was having an issue with my trailer brake system in my truck called them up and said bring it by we'll fix it. A few tests and boom fixed in 5 minutes free of charge. Any repairs I need for my RV will only be done here now on. Can't recommend enough, it was a simple fix I was just overlooking and I was prepared to throw $200 of parts at it, which wouldn't have fix it. Thanks again looking forward to spending all my repair money needs here in the future. read more

Wes and Tom are top notch repairmen who are fair and trustworthy. I've taken my trailer in twice for repairs and they've done a great job solving the problems I had with it. Thanks fellas! read more

Six star customer service and that is RARE these days .They always go above and beyond and do their absolute best to make sure you are confident driving your trailer off the lot. GREAT group of people. read more

Super cool guy, definitely knows his stuff. Always helps out and answers all my questions. I'd definitely recommend this place!

We had a reinforced hitch installed on our class C motorhome here. They squeezed us in before we were scheduled to take a big trip and turned it around a day sooner than originally estimated. They did a great job, and we feel confident towing our Jeep! read more

Had a swing away tongue done on my boat trailer. Built exactly what I wanted. Very pleased with the workmanship!

They have always completed the jobs i have used them for with great accuracy and timeliness Will always recommend and use them when needed read more

Very honest advice! I came in for a quote on some work, and they advised me against having it done, even though it would take $s out of their pocket. I had my boat trailer painted by them a number of years ago, and they not only did a great job, but replaced the wiring without even charging me. Very impressed. Note: it's a little tricky to get into. Take the FIRST driveway on the right (you can't turn left into it), just past the mexican restaurant. Drive on through - the office is near the back of the building. read more

These guys took my trailer in to replace a broken tongue Jack, which required widening of the lower hole, fix a broken weld on the ramp, replace the tail lights with LED lights, and replace an e-brake switch. My trailer was done in 2 weeks and everything works great. The price was quite fair. Though the customer service is no frills, the workmanship is great! I'd happily use this place again. read more

Walked in with a couple of small log splitter wheels that needed grease seals I was having trouble finding. They measured them up, pulled a couple off the shelf, and I was on my way. Appreciate the attention for such a small sale. These folks work on just about anything that rolls. The yard has RVs, boat, concession, and food trailers. Will be back when I need any major service done on my vintage Airstream. read more

It was late in the day, I'd already visited four other trailer shops in the area. One of the places recommended I visit Sylvan and I'm so glad I did. Understanding how busy everyone is, I was patiently attended to by the friendly gal who said the technicians were busy but would take the time to speak with me. The team at Sylvan provided amazing service, they were very kind! Although they were very busy Wes took the time to help get me out of a bind. I can't say enough how impressed I was with the service, professional, on time, and very knowledgeable! read more

My trailer burned out a hub coming down 80 from Reno. Called around for repair shops, hard to find someone to service my model who could do the work in time and get parts. Wes at sylvan took it and turned it around in a day for a very reasonable price. Saved my butt basically. I love to find people who can do great work like this. Highly recommend! read more

These guys do great work. Rebuilt my hubs on my boat trailer and also tig welded a couple holes that were leaking in my aluminum fishing boat. I would highly recommend them for welding and trailer work. read more

No customer skills whatsoever. Not professional at all. Owner told me to eat a dick over the phone when I remarked on the unprofessionalism. He actually called me back. Unbelievable. read more

Good friendly customer service. Good selection of trailer parts and fair prices. They were able to order me a trailer jack and price match a local competitor. read more

Sylvan Trailer & Supply - Brake actuator side lockouts - RV Dealers Near Me - Citrus Heights, California

Dropped off my travel trailer to get it ready for a long road trip. Included wheel bearing service and adjustment of my weight distribution hitch. They were honest, fair priced and did excellent work. Would definitely use them again. read more

FANTASTIC work on my boat trailer. Replaced the entire brake system and upgraded to disk brakes all done in just one day. Highly recommend these guys, they know what they're doing for sure! read more

Best trailer repair by far in the Sacramento area. If you want it done right, bring it here. Wes charged a fair price and did exceptional work. He gave me some advice to replace some worn out items on my trailer, and took the time to explain why. I have found my only trailer place now. I have been boating for 25 years and have a Mastercraft trailer. read more

I had my boat trailer in to be fixed, someone hit it and destroyed the tail light and bracket all Sylvan did was. Pound out the bracket and paint it and put it back on when they painted it they painted over other pieces of trailer that should not of been painted in my opinion not very professional work read more

Stopped in by accident was next-door at the auto upholstery shop Noticed the trailer shop when I went inside met a man named Roger he was very helpful spoke with for about a half an hour regarding the trailer I should purchase for my Hardwood Flooring business. Roger doesn't even sell trailers like I'm buying only fixes them and works on them his trailers are more higher end specialized versions so it was quite a surprise to get such good advice and help as soon as I get my trailer I'm taking it back to Roger seems like a true craftsman and a straight shooter. Old school reminds me of our own family Buisness values craftsmanship & service that's what counts read more

I used to go in when the father was running Sylvan trailer supply super super nice guy would help you out with anything. Now that the Son has taken over I have been in their 3 different times and won't hardly give you the time of day if you are not spending hundreds of dollars. Very rude attitude I would not recommend this place anymore now that the father is not running it. read more

I have not been there but the price quote for a trailer hitch was outrageous. 480.00 to put a hitch on with wiring. U-haul quoted me 201.48. Was trying to support local business but not at that price. read more

Good god they have a huge selection of stuff!

This trailer shop is awesome. I have 3 trailers and every time I stop by with an issue he always takes care of me. I deal with a lot of people in my trade and this guy is honest great costomer service straight shooter very reasonable with price. Great shop and great people. I wish repair shops were this easy everyware. read more

Every time I have visited this Trailer Repair and Supply store, I have always walked away surprised. I was surprised at how helpful and friendly they were, but the most important thing was that their prices are very reasonable, and I didn't walk away feeling like they were taking advantage of me. I recommend you give them a try! read more

Wes was awesome! Easy to deal with, and got all my trailer service done in a couple days, including new hubs, new brakes, axle service, and controller. If you are looking for prompt competent service, Sylvan is the place! read more

few years ago I installed my hitch for my 2012 Mercedes sprinter, first mistake they did by cutting my bumper to to make it work without telling me second I specifically told him I wanted 7way connector he didn't install it now my bumper doesn't look right. I just let it go. I don't use my hitch a lot maybe used it 4-7 times, on 9/30/2016 I wanted to use my hitch it it wasn't working I came in he told my computer they installed is not working I asked him how much would it be to change it and install 7 way connector he say $80 bucks I told ok When he was done his employer wanted to change me $180 I end up paying $115. Came home to test it not working:(. Came back on next day Bruce with his employer tested and told me you have power everything working I told him let's check on a trailer we did and it didn't work, I told him maybe there is a problem after that he started yelling and swearing I don't want to fix it just get out of here leave my property. Anyways I had a bad experience and I don't want someone to go through this,I wouldn't recommend this place to anyone read more

What a joke. Been there three times out of pure necessity, and been treated like dirt. Never again. This last time, I tried to spend $350 but got an ear full because I disturbed the counter guy's lunch. Pretty pathetic. read more

Complete Jerk! Arrogant! Rude! Disrespectful! Condescending! I'm sure there are more but you should get the idea by now. I went in asking for help and could not believe the way I was treated. The place is a total disorganized mess and frankly looked more like someone's hobby shop more than a lagit business. Don't waste your time here! read more

Had the guys build me a custom built race car trailer, they went way above the junk being built and sold out there, Roger (the welder who built the trailer) did a beautiful job, these are honest guys and the best in the business. if your looking for the best, you found it, if your looking for cheap check out harbor freight. read more

I had talk to the owner a bout making me a trailer. He said he was very busy at the time and could not do it for several months. In Aug I asked again and he said he could do it and to give him a( $1000.00 deposit in cash. ) I gave him the money and he said he could start it next week. I had also talked to an employee to do some work on my car for cash under the table, and one day he said he did not want to work on it any more and gave me a bill. First I was shocked, and he had my car off and on for several months and did not finish it. He also did work that I did not ask him to do. when I went to pay him I had realize that I over paid him based on time he put down. We agreed to $25.00 hr and when I told him a bout the bill he said NO I was charging $40.00 hr. I thought he was kidding. This person went from 0 - 100 in 10 seconds. He started yelling at me and said. I am going to talk to the owner and tell him to give you back your deposit, and you can take your sh**t and get out. His exact words. At this point it had been 6 weeks since I gave them the cash deposit for the trailer and they had never started it. The owner backed him up, and he did not give me back the money right a way. Ever time I came to the shop the employee would swear at me call me a gay slur and tells me to get out and leave. What kind of employee dose this? What kind of owner allows this? Very unprofessional, Poor customer service, very rude, shady practices, customer beware Wish I did not even have to put one star read more

We sent one of our dump trucks into Sylvan earlier this year because we had an electrical problem and it needed a new converter. After three trips in for the same repair and paying for the same thing each time I questioned Bruce for the last charge of nearly $300. He totally lost his cool and threatened to track my rig down and rip out his converter if I didn't pay. The funny thing was I didn't even say I wouldn't pay I was just inquiring as to why I was having to buy another converter within a few short months. We also sent a dump trailer into them because the charging system didn't work. After paying $800 for a completely new wiring system I still have to use a battery charger. Again Bruce refused to stand behind his work and blames his poor workmanship on us saying that we did something to cause the problem. I've since found a company to handle our trailer and electrical repairs that does stand behind their work. check out Allied trailer and don't waste your time or money with Sylvan. read more

i took a truck in for a tow package when i got it back the brake & tail lights were very dim and the ride height of the tung was way to high when i called they said bring it back we'll fix it when i went back a employee with a major attitude came out and checked output on the tail lights not brake & turn then claims its my wiring on the trailer and wanted me to pay them to fix it. the wiring on the trailer and lights are NEW and the trailer works fine on the other truck they did for me but not this one then they refused putting the proper step down hitch on without me paying again when i wouldn't pay again i got told to take my s**t and leave WOW real professional eh ? what did i pay 400$ cash for? a trailer that bounces BAD and dim lights and yea they prefer cash that way you cant stop payment for crap work the guy that runs this place belongs in prison bunch of crooks read more