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Sylvan Trailer & Supply

4.0 (39 reviews)

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Axle broken. Bearings sheered off. Axle just resting in the hub and could just pull the tire straight off
David G.

Tom and Wes are type of guys that are hard to find. I own a food truck and catering business. My axles broke while my employees were towing. I called a friend in the food truck industry (Outlaw Cuisine) and he referred me to Sylvan Trailers. I called the very next morning, an hour before they opened and Tom answered. He assured me if I got him the trailer he would do his best to get us back in business since he used to have a coffee trailer. I located a towing service to get the trailer lifted on a flat bed and delivered to Sylvan Trailers within 2 hours. I met with Wes and he walked through the entire trailer with me. Wes expressed his concerns and suggestions. What he would do and what he would not do. He pointed out what was incorrect and a liability from the original builder. They upgraded both axles to 6,000 lb axles. All new shackles, bearings. Hubs. ubolts. Rims and lifted the trailer up higher. He even Rewired my trailer brakes and added wiring to the second axles which originally was not wired by the original builder 5 years ago. He was able to use my same tires which were brand new purchased weeks ago. AND he fixed my broken jack that the towing company compromised during the tow. They had me back up and running within 24 hours. They worked late into the night and had everything ready to replace the next morning when parts started to arrive. If you own a business you know that when you are in desperation most people take advantage of you. These guys did not. They told me "we rebuilt this thing like it was ours". They were fair and encouraging. I was almost in tears with how well it looked and how much it meant to have them take my situation into consideration and possibly canceling booked events. They didn't price gouge me and even did extra work at no cost so I didn't have to see them again. I owe these guys. Tom gave me his personal number so if anything happens in the future I can call him first to see if he can help me. Unreal

Brake actuator side lockouts

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1 month ago

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1 month ago

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4 months ago

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1 year ago

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4 months ago

Wes and Tom have done every repair needed for my trailers. They do great work and make the entire process very pleasant.

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7 months ago

We have taken our trailer here multiple times. They are always very helpful and have reasonable prices. Will definitely go back.

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7 months ago

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10 months ago

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1 year ago

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1 year ago

Super cool guy, definitely knows his stuff. Always helps out and answers all my questions. I'd definitely recommend this place!

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2 years ago

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3 years ago

Had a swing away tongue done on my boat trailer. Built exactly what I wanted. Very pleased with the workmanship!

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4 years ago

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3 years ago

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7 years ago

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10 years ago

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7 years ago

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7 years ago

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11 years ago

Good god they have a huge selection of stuff!

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11 years ago

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11 years ago

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Ask the Community - Sylvan Trailer & Supply

Review Highlights - Sylvan Trailer & Supply

Wes at sylvan took it and turned it around in a day for a very reasonable price.

Mentioned in 9 reviews

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What an honor and privilege to write a review for RV-Time. Our refrigerator caught fire in our MB…read moreSprinter while dry camping; we think it was due to poor workmanship done on the refrigerator by another mobile RV company. We contacted RV-Time and the dynamic duo owners, Matthew and Ashley. The insurance company approved us getting an estimate, and Matthew immediately contacted the insurance agent and got right to work, which resulted in an approved estimate in half a day. Both Matthew and Ashley explained in detail the job, which involved a new refrigerator, all the connecting propane hoses, electrical wiring, fuses, and substantial cleaning inside and outside the RV. They asked if we had a trip planned, and since we had a big one in a few weeks, they said they would do everything they could to get it done a few days before we left. And they did. All the parts were then ordered. Matthew or Ashley would call regularly with updates, suggestions, or decisions. Both of them know so much about RVs - it is simply amazing. We both felt completely confident that we, and our rig, were in good - no - great hands. We have complete trust in their workmanship and their desire to serve us and our RV needs in the best and most expedient way possible. Do we recommend them? Let me put it this way: We will not go anywhere else for all things RV.

If I could give Matthew and Ashley five more stars for a total of 10, I would do that. The…read moreprofessionalism, friendliness and paying attention to my needs was outstanding. The best service I've ever had. I have owned RVs for the last 15 years and I brought my 33 foot class C Jayco, Greyhawk 29 MV to them for diagnostics and repair. I had a mess of electrical problems between solar panels, converters, and inverters that started with the purchase of this rig from MANTECA RV and Trailer. Everything has been missed diagnosed and repairs done not necessary to the problem. Matthew solved all my problems! The price was more than reasonable! My wife and myself, highly recommend RV TIME to anybody in Northern California. Steve & Becky

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Tyler was an amazing salesman. He listened, didn't push me into a purchase, was patient and kind…read moreand went through all the steps like a true gentleman. This is the most positive Camping World experience I've had. I was hesitant to walk in, but I'm glad I did. Can't say this is true about all locations but definitely this one is legit.

Horrible experience here. The time came to sell our RV. It was fun while it lasted but ultimately…read morethe expense wasn't the right fit for us. Moreover we just didn't use this mode for a good portion of our travels. We made some calls to sell it on consignment. Ultimately we found camping world presented a fair option. We arranged a price over the phone that was subject to onsite inspection. Seemed reasonable enough. We knew our rig was in top condition. Upon arrival we met up with our consignment dude Michael. He present a great dirt impression but we wanted to follow through. After a lengthy inspection we sat down to hash out details. This is where things got sour. Michael low balled us and made up a story that the depreciation was so significant that our price was not achievable. He said even at his price the RV would sit for the 99 day consignment and not sell. It was a horrible time to sell and the new model year would create an all but impossible situation. During the inspection they screwed up the levelers and the alarm was sounding. He said they couldn't fix it and we would need to drive it away with the obnoxious alarm. We ultimately left it there so service could make it right. We picked it up the next day and took it to camping world in Vacaville. Upon arrival it was the most pleasant experience. They took a look at our RV and were extremely happy to be able to consign it. The inspection went well. They told us it would be on the lot the next day at the higher price. We were beyond happy the RV sold at an acceptable price the very next day. I suggest you avoid this place. They're crooks trying to pull off a bait and switch. Michael is the worst!

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I'm in the market for a new solid wall camper. And I put in a request to talk to a salesman. Mind…read moreyou I taught sales and customer service for over 20 years. The guy who called me back was an absolute dick. He literally had no sales ability and turn me off to doing business with this business ever again. I will absolutely buy a trailer but not from this business. Go to Camping World or anywhere else instead of going to this business if that's the kind of jackasses that they hire. I have a low tolerance for bad customer service and this guy was absolutely the epitome. I hope he's not paid commission because if he is he's going to be in the unemployment line very soon re: Paula's erroneous and ill-based and unnecessary comment: That is not how you conduct business. You are not remembering the conversation very well IF you did sit next to him. Yes, he recommended something else. My tow capacity was 2,700 lbs. The camper was 3,600. There are PLENTY of campers that fall into the range I can tow. Again, if you and he are both this dense and obtuse, then perhaps you both shouldn't be in sales. Let me give you a piece of advice. Next time do better at sales and understand the customer's needs. This is Customer Service 100, not even 101... Class dismissed. PS - Sorry Paula. The call lasted 5 min, 15 seconds. So you were only about 3 min, 15 seconds wrong. Perhaps phone analytics isn't for you. Just like sales isn't...

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Sylvan Trailer & Supply - rv_dealers - Updated May 2026

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