STAY AWAY!!! Very poor leadership, customer service, communication, attention to detail and overall customer experience. Blu Homes has a super high pressure and unprofessional sales environment. They are also inadequate. I provided Blu Home with soil samples, topo maps, surveys, 100 + pages of docs, pictures, etc... and they read the map upside down?!?!?! They read it upside down even after one of their employees walked the lot? They said the lot was unbuildable - yet the city of Orinda already approved previous plans for the lot AND the story poles for the prior plans were already up. I am not an engineer - but if I have to tell a builder how to read a survey and I am the customer who is going to spend $1 MM +, there is kind of a serious problem! When Dan Goodin VP of sales called me to listen to my complaint - he didn't even read the emails, documents, spreadsheet I had sent the junior sales guy - Michael Jenkins. All Mr. Goodin could say is 'we fumbled the ball and cannot recover and sorry you feel that way." I had a very simple question - can you build the house on that lot for $900 K - $1.2 MM? If a builder cannot get you a 20 % tolerance of where costs will be - it is time to find a new builder. Very inflexible, very poor product knowledge, inadequate understanding of the building process and an extremely disappointing experience. given they have such cool house designs. read more