Sent 2 guys who sat for 2 hours with appliance running claiming they were diagnosing, no shop…read moremanual no trouble tree visible. Now the knuckleheads came lock the appliance, no longer usable, leaves, says he can not do anything without permission.

Nicest people, helpful, kind, on time, accommodating and excellent service. I will refer everyone…read moreto them. I'm crippled alone with the most abusive landlord in Carteret, NJ. Whirlpool and dan Marc helped me or I wouldn't have a working washing machine today.

Of course in the middle of a global health crisis my washer (which was original to my home) decides…read moreto break down in the most spectacular of ways (the whole thing came apart while doing a load of laundry) After calling around, I got a referral to Joe D's and I was not disappointed. Adam was so helpful with the measurements and was able to recommended models that can be stacked to create more space AND be energy efficient. He also let me know about all the different rebates I could potentially qualify for. I ordered a washer/dryer set on a Wednesday, and they came in first thing Friday morning. They were super fast with installation and very polite. They were all masked and gloved up, and they took my washing machine away. Joe D's is comparable, if not cheaper than the big box stores AND you get amazing customer service that you would NEVER get at a big box store. Thank the Lord for Adam and Joe D's Appliances or else I'd be hand washing all my clothes right now.

Sales person was great to deal with but delivery was awful. Two items were not in the warehouse…read moredespite ordering 8 weeks before needed and being told they would get everything in and hold it ready for delivery (not the case). I had to reschedule the delivery and had to buy one item from another supplier since they could not get it. At delivery one of my appliances got put on the wrong truck and now I have to wait to get it. They made the mistake but did not go out of their way to fix it. Very poor customer service - which earned them this review. I saved a few bucks, yes. Definitely a case of over promise and under deliver.

Called for a grinding noise in my refrigertaor in my NJ condo on Christmas Eve! Told me he would be…read morethere between 1-3. Showed up as promised and said there was no charge because he was in the area. Gave me a price of $375 COMPLETE to repair. Fridge was 10 years old and I asked would it be better if I just bought a new one. He was going to give me that option also! WE decided that for less than $300 more I would get a new, 30% c.i. larger Frigidaire. A great suggestion! He coordinated the delivery with P.C. Richard. A class guy. I would recommend "Ciccio" to anyone who wants a new appliance or repairs.

Frank is an honest repairman who diligently assesses the situation and solution. In my case, he…read morehonestly recommended doing nothing because the cost of the required component was 2/3 the cost of a new unit. His recommendation: use it till it conks out, then replace. I highly recommend FTL.

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

I worked with Tom to buy three appliances for my kitchen. They were delivered and installed in a…read moretimely manner. The installation crew did a great job & were very personable.

Just sent away. On my way to any other plumbing store but here for a savings of over 2k alone…read more Sebastian said he strictly sells at list price. We were told him we were quoted 2k lower at several other places, but this is closer to our home and came here to purchase today because our project is starting very soon. He advised us to go elsewhere because he only sells at list price. Maybe this is your store policy, but not very competitive. It's now 130 on a Saturday afternoon to make matters worse. Now very short on time. Big waste of time. Don't bother.

We had a Whirlpool Appliance purchased directly from Whirlpool that was under warranty and needed…read moreservice. Whirlpool contact Dan Marc Appliance and we had an appointment within a week. the service tech, Joe, was on time, and quickly located the issue. he ordered a part and was back within a few days to install it. Joe also tole us about all kinds of features and settings for the appliance that we didn't know, and it has made a huge difference. we were happy with the communication, scheduling, and work, and especially the service tech, Joe from Stroudsburg. Thank you.

Do yourself a favor and avoid these frauds. Before hiring Dan Marc for a job, have them guarantee…read morethey have parts / equipment availability to actually complete it. They showed up, charged me $420 for an uncompleted job, said they would return and then disapeared for 3 months. They did not bother to proactively check in once, and kept blaming their suppliers when I inquired about delays. Turned out it was a complete lie: I was able to get the job completed by one of their competitors in less than 2 weeks. They still kept 35% of the original payment as a service fee. Borderline fraud. Customers should not be responsible for their poor supply chain and inventory management!

Vlad came out to diagnose and repair our refrigerator issue. He was professional, trustworthy and…read morevery efficient. Got it working well again and saved us from having to buy a new refrigerator! Would highly recommend.

Vlad was wonderful to deal with. Really nice guy, great communication, very courteous, on time,…read moreneat. He repaired my oven, and was very fair in price and got the job done quickly. Would definitely recommend them!

Appointment scheduled for Tuesday morning. My washing machine smells like gear oil, tech said he…read morewas unable to access under the agitator (bolt on 2023 washer has already seized?) and that I was using too much detergent; he gave me an Affresh tablet and started the "clean" cycle. Said there was nothing to indicate an oil leak. Throughout the week, the washer still smells of gear oil, and on Saturday morning my husband turned the washing machine on its side, unscrewed a cover, and there is gear oil leaking out from the bottom. The agitator did not need to come off; nothing would be visible. Parts can only be accessed from the bottom of the machine. Sent photos and a text to Handler, and they thanked me for the update and said nothing else. Not sure why I paid for a service call/diagnostic fee to tell me nothing was wrong, when clearly something is very wrong. Part on order. App is easy to use, and tech was on time and extremely polite, however: Will absolutely not use this service again, or recommend.

I was so pleased with work Issac did today on my dryer and refrigerator. Very short waiting time…read morefor an appointment, very thorough job, and very reasonable price! I will definitely go to Handler for any appliance repairs I may need in the future.

Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

They did a great job servicing my 35 year old Sub Zero. Very…read moreknowledgeable. THey fixed the ice maker and replaced the gaskets.

West Essex Electrical Supply offers a great selection of lighting options. They assist in the…read moreplanning of all lighting needs with great service and advice. Karen and Stephanie go way beyond the expected and they stand by their services. Businesses should take a lesson from West Essex Electrical Supply! Karen and Stephanie, THANK YOU! They are accessible to customers, answer all questions, and stand by their products and plans. This company deserve an A+ Review and is an example of how all businesses should be run!

Always involved in one project or another, I visit West Essex lighting studio quite often. I…read moreappreciate the personal attention and qualified assistance I have always gotten. West Essex services plenty of designers but has always been great for the individual homeowner as well. Showroom has lots on display but Karen. and staff also are able to show you plenty of options from their extensive library of resources. Thank you for being an excellent resource and helping to beautify any room. Lighting is the impactful finishing touch that can make a room.