Just had a fantastic experience with Handler appliance. They were out to service my refrigerator and the repair could not have gone better. They were on time...you could track their progress on other jobs and the technician was beyond courteous and knowledgeable. GREAT JOB HANDLER APPLIANCE read more

Appointment scheduled for Tuesday morning. My washing machine smells like gear oil, tech said he was unable to access under the agitator (bolt on 2023 washer has already seized?) and that I was using too much detergent; he gave me an Affresh tablet and started the "clean" cycle. Said there was nothing to indicate an oil leak. Throughout the week, the washer still smells of gear oil, and on Saturday morning my husband turned the washing machine on its side, unscrewed a cover, and there is gear oil leaking out from the bottom. The agitator did not need to come off; nothing would be visible. Parts can only be accessed from the bottom of the machine. Sent photos and a text to Handler, and they thanked me for the update and said nothing else. Not sure why I paid for a service call/diagnostic fee to tell me nothing was wrong, when clearly something is very wrong. Part on order. App is easy to use, and tech was on time and extremely polite, however: Will absolutely not use this service again, or recommend. read more

I was so pleased with work Issac did today on my dryer and refrigerator. Very short waiting time for an appointment, very thorough job, and very reasonable price! I will definitely go to Handler for any appliance repairs I may need in the future. read more

Do not use this repair co, I need service on my whirlpool drier. The technician found the problem Immediately, The switch on the door that shuts off the spinning was broken and needed to be replaced. 5 minutes later a new switch was Put in and the drier was working. And then came the shock when I was presented with the bill for $330.00 after the $129.00 service charge was deducted. What a chutzpah. We are a condo community and I will share this review on our WhatsApp group. Lesson learned, always ask how much the labor will be beforehand. read more

Carlos came to look at our washer. He advised that we used to much detergent and showed us how to clean the machine. Highly recommend there service read more

Unbelievable service very friendly talked you through the whole process. Called Thursday afternoon same day came and repaired had the parts on truck. Would highly recommend read more

Had this company come in to repair a broken spring on my French door refrigerator - was told $175 to walk in the door -charged me $365.00 to repair a part that cost maybe $25.00 and (I I timed him) 3 minutes to put in. The repairman was very nice no problem there- I complained to the company with no reply- really - would never use them again read more

Good service but then charged $600 for 30 minute service plus added $100 to the price of the part ( I looked it up at the manufacturer) then made excuses when questioned about it. Fault code on the dishwasher indicated the problem ahead of time but they still failed to have the part ready when the repairman arrived. Wouldn't recommend them to anyone. read more

DO NOT WASTE YOUR MONEY. My washing machine is vibrating terribly during spin cycle. The repair tech didn't really seem to know what it was, but made a guess, replaced the interior basket and all seemed fine. THAT COST ME $600. Now, less than 90 days after the repair, Handler tells me their guarantee is only 30 days. Not on any paperwork, not communicated to me, and they want me to pay AGAIN to fix what I already paid for. DO NOT USE THIS COMPANY. read more

Very happy with response and results from Handler Appliance. The technician was pleasant and efficient...highly recommend.

If I could give zero stars I would. I called this company after seeing positive reviews on Nextdoor--won't do that again. My dryer, an older GE, wasn't heating at all. A technician came out and took a quick look at it and told me the problem was a slit in the exhaust hose--which I now realize doesn't even make sense. That kind of thing might make a dryer not retain heat but mine was not hot at all. He replaced the exhaust hose--which I could have done myself for about $20, told me everything was in good working order, charged me $319, and left. I happened to come down with the flu the next day so didn't attempt to use the dryer again till a few days later. No heat whatsoever. None. I googled Dryer Not Heating and learned several reasons why this might be happening, none of which the technician ever mentioned. I feel like I was scammed. They of course wanted to send another serviceman out but after what I experienced I don't want anything more to do with them. Disputed the charge on my CC. read more

Handler Appliance was recommended by Viking to fix a problem with our oven. The rep Carlos came out to the house. He was very kind and professional and diagnosed the problem very quickly. He had the part to fix the problem in his truck. He replaced the part and everything worked well when he left for a visit that was less than an hour shown on our cameras confirming his visit time. He left the old part he removed at the house. We got our first invoice about an 1/2 hour latter for 900.01 which we put on a credit card. No details on the first invoice, I asked for a more detailed invoice to see exactly what we were paying for which was emailed over to us. We were charged 284.37 for the part and 560.00 dollars for the LABOR. We found 2 prices for the part 48.00 and 171.69 for the exact part. The labor charge was out of control and ridiculous. We have had plumbers and electricians out to the house that do not charge that much for labor for any job that takes that same amount of time. It makes NO SENCE to charge this much for labor. To say you have travel time to get to the location is ridiculous as well. Yes the skills and expertise to fix appliances takes a lot of talent no doubt. But these are not neuro surgeons performing surgeries. Not a great way to build your business charging this much for LABOR !!! 5 stars to Carlos. 1 star for the labor charge. read more

Came out to house three times before issue was diagnosed correctly. Had us pay over $700 for a part that most likely wasn't the issue. If it was diagnosed correctly the first time we would've only had to pay for a part which should've been the first thing replaced, and was significantly less. We actually had to call them to tell them what we thought the issue was, and we were correct. AND...the technician who was here working on the repair twice before, ordered a KitchenAid part for our Thermador saying she thought it was a KitchenAid. I heard the owner, who was with her this third time, correct her to say no, it's not a KitchenAid, it's a Thermador/Bosch. He then said to me they saved us a ton of money by ordering the KitchenAid part, not admitting it was ordered in error by technician. Never will use again read more

We have an old Kenmore dryer which stopped drying the clothes. We were dismayed to find there are no longer dryers on the market that will clear our narrow, steep basement stairs. We needed someone who could repair our old one or it was the laundromat/clothesline for us. Fortunately, we found Handler. Moses arrived promptly and very quickly and expertly solved the problem. He stayed around to see if the heat maintained after he's replaced a part and then told me to call him immediately if it gave me anymore trouble. Fast forward a couple of years and the dryer stopped working again. I was certain this time that it was kaput, but Moses once again saved the day. He doesn't keep you waiting, takes time to explain things, knows what he's doing and charges reasonable prices. Highly recommend! read more

I have used Handler Appliance numerous times. They are courteous and very responsive. They made a repair of a dryer at my rental home. When I moved the dryer for access, I bent the door switch causing it not to wash. They came back promptly and fixed the problem that I caused n/c. I highly recommend. read more

This is the FIRST negative review I have EVER written as I take them very seriously and I prefer to work things out directly with the vendor in almost all cases. In this case, however, I feel extremely taken advantage of by HANDLER APPLIANCE. Just because you are the only vendor in town does not mean you have to price gauge your clients. I paid their $197 invoice without question to repair the soap dispenser tray on my ASKO dishwasher. They did get my soap tray closing for a few wash cycles but then the original problem of staying open quickly persisted. I called back and was quoted $500 to replace the part and install the new one minus the $100 for the original appointment so an additional $400 out of pocket. At that time I decided to purchase the soap tray myself as it was $20 cheaper directly from the manufacturer. I then called them back 3 weeks later to install it and they quoted me a price of $275 for a job they told me would take under an hour. However now, they told me they have a 1 month policy where they apply the $100 from the first appointment and now I was past this time frame. (My original call when they thought I was ordering the over priced soap dish with them was also after 1 month of my first appointment and there was no mention of the 1 month timeline from anyone) On the contrary, THEIR invoice reads, "This serves as written documentation for our one year warranty on repair and parts performed for this job" However, somewhere between Dec 1 and Jan 1 they shortened this one year application to 1 month. When I respectfully questioned this discrepancy, they sent me an email stating the were no longer willing to install the part on my dishwasher!!!! If there are ANY other companies that service your appliances I would certainly start there. It is just not nice, and certainly not good business to take advantage, of your customers because you think you can. Their receptionist was also quite rude but I guess that is to be expected given the way this family business is run. read more

Handler Appliance - Appliances & Repair Near Me - Wayne, New Jersey

did not honor repair included In diagnostic fee When no repairs were done Was charged extra no repair Done read more

They did a great job fixing my EuroCave. I would highly recommend. They had to improvise as the original parts were hard to find.

I was very pleases with the quick response time I had with my dryer problem. Moses diagnosed it immediately and very quickly repaired the problem/ a stuck sock. He was here about 15 minutes and clearly knew what he was doing. I would gladly recommend him to people in my over 55 community, but I found that his charge was obscene. Too bad, because he cu;ld have had a lot of business here. Your price was out of sight!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The amount this company charged us was insane. We were told it was going to take a couple of hours to replace our fridge gasket. When he (Moses)arrived he literally had the job done in 15 min. The gasket was less than $100 and he charged us close to $350 in labor. So basically $1400 per hour ? It's insane. I called the office, I was told that they charge per job by industry standards. I asked for a call back never got one. Btw the invoice we received does not show a breakdown on labor and material. Just the cost of the gasket and then monies received. For sure this company has lost our business. read more

We have had an excellent experience with Handler appliance. We had a GE fridge that would get really cold and then really warm. The repairpeople from GE couldnt fix it but the repairman from Handler was able to. They are courteous and very good at their jobs. Will use again! read more

I have a two year old refrigerator that wasn't keeping temperature public service came to look at it and told me the compressor went and they don't handle that I called Isaac they showed up at my house two hours after I called very professional fix the refrigerate Took them four hours put everything together so sweet so professional I would recommend him to anyone!!And Assured me that if it's not holding temperature he'll be back tomorrow morning so impressed!! read more

My experience with Handler Appliance was excellent. Moses arrived within twenty minutes of my calling with a dishwasher problem. He was very pleasant and he knew exactly what the problem was and immediately repaired it. He even had the replacement part on his truck! This is my first time using Handler, but they will my first call on future appliance repair needs. read more

Our fridge stopped working last night, and after calling a few places that all told me soonest was Saturday (2 additional days of waiting), Handler's office person called around and was able to find a technician that would be able to swing by the same day. Fortunately, my fridge problem was just ice in the circulating fan, so they were able to fix it in just a few minutes. Also - the guys that came by were in complete covid-19 compliance: booties, gloves, and masks, the whole time. Very appreciative of that. read more

If 2020 hasn't been bad enough Isaais took it up a notch up. We lost power for about 24 hours but when it came back on our fridge wasn't working right (the damper ended up breaking so there was no air going to the fridge side.). We called a few places on a Tuesday and they all said Friday or Saturday. We called Handler and they said Thursday. We asked if they could come any earlier being that we didn't have a fridge and they squeezed us in that day. They truly went above and beyond to help us out and get our fridge working as soon as possible. Moses was absolutely amazing and I can not thank him enough for all of his help. He got our fridge up and running correctly within 15 minutes. I should also add with everything going on Moses arrived in a mask which was relieving as well. I made sure to get their card to keep it on the fridge bc of how fair priced and honest he was. At a time like this when most of the state has lost power and they can make a little extra they were still fair. I highly recommend this company! Thank you Handler!! read more

My Freezer was fkooding the kitchen floor all of a sudden at night and Moses came the very next day even though my window of availability was quite small and sporatic. He was courteous and knowledgeable and explained everything along the way. He easily could have dooped me into replacing my ice maker, but instead he fussed with it, returned it to the freezer and asked me to watch it patienly throughout the next day to see if what he did solved the problem. It did! Ontop of that, I had a pesky dishwasher isuue and he even checked that out for me just to be helppful and lo and behold it is not pesky anymore! So now all is well and best of all I feel confident that I have found a reliable, honest appliance repair company for any needs in the future. read more

Excellent service A to Z! Making an appointment was easy, they were available next day, and office staff was friendly and professional. Isaac our technician explained everything in a calm and clear way and was able to fix our issues quickly and for a very good price! He had both the knowledge and the tools to do the job right. He even had the part for our old fridge that we needed on him, so he was able to do the repair right away and we didn't have to make another appointment. Glad to have found these guys! read more

Very knowledgeable, friendly, capable, reasonably priced, and fast (the technician was able to fix the issue the day I called - it took him about 30 minutes total). In addition to fixing my dryer and having the appropriate replacement belt on their truck to fix it all in one trip, they inspected and gave me some guidance on less crucial issues for other appliances in my home. Moses, the lead technician, was great!!! read more

Fantastic. Scheduled an appointment in a timely manner. The gentleman who came was friendly, funny, knowledgeable, and went out of his way to solve our dryer issue! Use their service with confidence. read more

Excellent customer service, great price. They fixed my stove for next to nothing. Highly recommend.

Fantastic work fixing my dishwasher and a price much more reasonable than some of the other companies I called. Couldn't recommend them any higher. Glad there are honest repair men in the area. read more

Handler Appliance - Appliances & Repair Near Me - Wayne, New Jersey

When another appliance repair in Bergen County company could not fix my Zephyr Hood issue, would not call me back and flat out lied to me ... I got a referral for Handler Appliance and the experience could not be more opposite. Excellent courteous service. They arrived on time, quickly diagnosed this issue, ordered the parts and returned as promised in a week to fix the issue at a price I thought was very fair. Definitely using them in the future. read more

My dryer stopped working. I called Handler and the next morning Moses arrived, fixed the problem in minutes at a price that was far less than I had been anticipating. I've called Handler Appliance in the past with a couple of other appliance issues and they have always been extremely responsive and professional. They are the best!!! read more

Great communication and great service! Repaired my very loud LG dryer quickly. Good as new!

Researched the issue with the manufacturer to assure I had the best service possible. And they were extremely professional. Highly recommended. read more

The upper light on our Maytag oven would not shut off. It also was alerting us that the door was open. Sam came out and diagnosed. The mount for the light sensor was loose and causing the error. He was in and out quickly and very professional. Highly recommend. read more

I've used Handler twice now. Each time I found them to be professional, courteous and very knowledgeable. Samuel the tech did a great job at quickly diagnosing the problem and offering solutions to get us back up and running. I will use Handler again in the future. read more

Great service!! My oven wasn't working....called and Handler came within a few hours! Called others - would take days for them to come...Moses knew exactly what the problem was...quoted a fair price to fix....had the part available and my oven was working in no time!!! Extremely professional, friendly service....highly recommend!!!!! read more

Have used Handler many times. They are extremely competent professionals who respond promptly, charge fairly for their services & back-up their work. Thay are my "go-to" appliance repair experts. read more

Greatest repair service ever. Got us out of jams twice. Once repaired a broken stove the day before Thanksgiving and recently repaired our refrigerator after a full failure. Same day response. Entire staff is knowledgeable, professional, caring and pleasant. Would not consider going anywhere else for our needs. John B. read more