I used to really love this place It's a shame because I used to come here a lot in HS but customer…read moreservice has declined over the past decade. The 2nd to last time I came here, the woman who did my nails called me basic to my face for wanting a specific color? My last visit, my nail tech seemed as if I was bothering her when I'd ask questions nails & then rushed me out of her chair at the end just to sit and play games on her phone. Customer experience needs to be better trained & implemented here.

Never again. Website said closed at 8pm, so I arrived at…read more6:30 to get a basic pedi. When I entered the woman said they were closed. I said the website says they close at 8pm. She said that was correct but they stop taking customers at 6:30. I said "It is 6:30." She says, "It's 6:37p". There were at least 5 workers there and maybe one person getting nails done. Never again.

** This review is specifically for nail technician, Cheyenne! **…read more Cheyenne, you are a gem and SO amazing at what you do!!! I so appreciate her ability to be so detail-oriented and patient! I frantically scheduled an appointment with a nail tech at Perfection Nails with the hope that someone would save and redeem my 2 back-to-back SNS powder manicures that were chipping nonstop within 4 days apart after getting them fixed a different salon in Sandusky. I finally gave up and decided to give Perfection Nails a shot! I'm so glad that I gave it a shot! I'm typically not overly particular with my nails, but after gone to numerous nail salons while living in LA & DC, my expectations are quite high. Cheyenne was so understanding, patient and thorough with my nails after explaining to her my disbelief. She took the time to explain the condition of my nails and what products she'd be using to ensure they don't break easily, especially since I haven't used gel polish (they don't do powder/SNS products at this salon) in a while. Almost a month later, I'm ecstatic to share that my nails are still in perfection condition as the day I got them done! BRAVO, CHEYENNE! You bet I've got my next appointment scheduled with her before my vacation. Ask for Cheyenne for your next nail appointment at Perfection Nails! You won't be disappointed.

Well.... I came here because the reviews I could see looked decent and wanted to get a pedicure…read morebefore a special event I had. I made an appointment weeks prior for a pedicure with gel. I showed up to my appointment and was greeted right away and signed in and got into the pedicure care all within 2 minutes. The people were very friendly and the customer service was the best thing from my experience. I got my pedicure and everything looked good to the eye so I paid ($60 which is a little expensive to begin with) and left. As I got home I realized I never got any sugar scrub, calf massage, got a very minimal effort foot massage and only got lotion on the top of my foot. My calluses are still all over my feet even with the little bit of scrubbing they did. I have cracks and dry skin still everywhere you look because I never got lotion on the bottom of my feet. I then realized I had polish on my skin, toe nails they were uneven or very sharp, and cuticular skin that wasn't clipped. I am disappointed to say the least and considering I paid $60 and tipped 20% I felt like I should've gotten way more lotion, scrubbing, massage and more diligent polish. I called and the manager is kindly giving me 50% off next time I come in since I can't come get it fixed but even still I don't even want to go back. * Pictures were taken same day as service*

I highly recommend this lovely facility in Rossford! My nail technician, Courtney, always does a…read morebeautiful job on my nails. I have the "structured," which adds strength to my nails, and a French manicure. My nails look great! I usually have Mary do my pedicure, and she does a beautiful job also. Though somewhat pricey, I am always pleased when I leave, so that makes the difference to me. All the girls who work here are friendly and very nice also.

5service! Clean, friendly staff, updated pedi chairs, very informative throughout the process…read more Throughly enjoyed my experience with your team. Will be back in the future. FYI a huge difference from my experiences in California

Awesome experience with professional staff and medical practitioners. Love this place.read more

Love the aestheticians at Ada! They are so professional and knowledgeable. My skin has never felt…read moreso nice.

The very good and well service, also nice prices. it's very clean and good quality the vice it very…read morenice

Fantastic nail salon! I've been going here for yeasyears now & have never been disappointed…read more Michael is an artist when it comes to doing something original that's just for you. Very clean, reasonable prices and talented employees makes for a great experience. If you're in the area, I highly recommend them. I don't need pedicures done as often as nails, but the last time I had one done it was by Andy and he was quite good as well.

I've been to Serenity Health and Wellness Center many times before for a massage but never to the…read moreNail Salon. I had a gift card and an event to go to so I decided to take advantage of it. I was very pleased with the gentleman who took my call to get me scheduled for three different services as the online booking isn't very user friendly (that could just be me though.) This was a complete 180 from the last time I tried to call when the woman seemed very burdened by me trying to make an appointment over the phone. She was not at all helpful and I ended up putting off this appointment even longer in fear I would burden someone else. When you walk in you're instantly hit with the most delicious smell (I really need to figure out what that is!) There's a waterfall as seen in one of my photos as the first thing you see when you walk in which I just adore. I was greeted by the receptionist, Abby and she was delightful. So vibrant, sweet, patient, accommodating, explained everything well and answered all of my questions with grace and knowledge. One thing I would change is having what I assume was the staff lounge door wide open. It's kind of like Disney where there's something about seeing the hidden areas that makes the place lose some of its magic. At the wellness center there is a certain ambience and professionalism. Continuity at the nail salon would make the place even better. Having said this though, it is more upbeat like a salon so I can see why there might be a bit more leniency in this area. I had no wait and was taken back to a nice room all to myself where I received my foot salt soak (I chose the detox blend) and the infrared sauna. While soaking, I had the best chair massage ever. I was asked if I wanted to put my phone and belongings on the bench next to me and I should've just put my phone down because I was immediately transported to a place of transcendence. The tv with the gorgeous scenery was a big help. I didn't look at my phone once. I don't know what can be done about this but another thing I would suggest is getting the sauna floors underneath the boards where you step in dusted. I then had my luxury manicure with gel polish and Emily did a phenomenal job. She was super friendly, personable, and seemed to love what she does. I just absolutely cannot wait to come back!!!

The spa is beautiful and calm. The decor is nature-inspired and elegant. They went the extra mile…read moreaccommodating our group for my mom's birthday. There was a welcome sign with our names upon arrival. All the nail techs were super friendly. Mom was impressed and said she'd come back for sure.

got all chunky and nasty in 2 days, I got these done atleast 5 days ago and I took it off.read more

I love this place! They're so kind and actually care and they don't up charge on callus removal or…read morecuticle care! They're all so sweet and actually care about you.

After visiting this salon several times with acceptable results, I stopped in after a stessful day…read more Even though they didn't appear to be overly busy, when I asked for a pedicure, the manager looked at me and said, "No." Nothing else - not "we can do it later" or "would you like to make an appointment for another day?" Just "No." I walked out and will never return. Very poor customer service! I'll spend my money where my business is appreciated.

First nail was almost the only place to let me set up a last minute appointment. When I got there I…read morewas sat right away with Tricia !! for an acrylic balance. I was having a great time talking to her and she was very kind. She helped me pick a really cool design for my nails that I LOVE. When I got back from washing my hands to start painting, all of the other nail techs were standing in her place. They all inspected my nails and the man there pushed very hard around all of my nails. To me they were completely fine but he found one nail needed to be sanded down a little more. I was very upset to see that Tricia's work was being graded be everyone else there. It was very unfair to her and undermined her work. It was very unprofessional to cause a huge scene for Tricia just because they don't trust her work. She's amazing ! I will be requesting her when I go back to first nail

I was new in town, trying to find a hairdresser that I would like. I went in to get magenta ombre…read moreput in my hair and the stylist said she knew how to do it. Let's just say she did not, she completely fried my hair, she didn't even rinse the dye out. Not only that it wasn't magenta, she said she didn't have it so she tried to mix the color. I ended up with purple. they said they talk to a manager and get back to me. When they got back to me, they offered me an appointment with more experienced stylus. I went in. She tried to fix it. She couldn't. She said there was nothing she could do and she was sorry, but she didn't feel comfortable putting any more chemicals on my hair . Keep in mind I'd already paid several hundred dollars for this process. I was told a manager would get back to me they never did. i'm sure for simple styles and haircuts or color. They're probably great. But if you can't do the fun colors, just tell a customer that upfront and don't lie to them. These hairstylist had no idea how to do an ombre. The first girl actually left blotches of white in my hair from the bleach. My husband who never notices my hair actually said to me on vacation why are there big spots of white in your hair.

Extremely expensive for what I had done. Plus a fresh out of cosmetology school did the shampooing…read more& much of the blowout & style. Wouldn't accept a $50.00 gift card because they said that it had expired. Service with tips for 2 people, & my final cost was close to $200' for a cut & color.